The check-in experience was rough. You have to leave your car and go inside to get a parking pass,…read morewhich puts you in a tough spot with kids. Do you leave them in the car? Bring them inside? And if you bring them inside, do you also haul your bags up to the room first, then walk everyone back down to the car? If you were a single parent with multiple kids, this would be a nightmare. On top of that, the lines were extremely long, and the self check-in software doesn't make it easy to buy multiple parking passes or extra waterpark passes. For those, you need a staff member to come help you. We were lucky to get Benny. Honestly, I would hire him at my agency in a heartbeat. His customer service was incredible, and he was an excellent problem solver. The hotel is lucky to have him. The room itself was beautiful and clean. No complaints there at all. The kids loved it, and so did I. The arcade, on the other hand, was wildly overpriced. A bouncy ball that costs $5 in the gift shop made zero sense to charge what they did. They also don't offer room service for food, which felt like a miss. One thing I noticed was how on edge the staff seemed. When I asked a few of them about it, they consistently said it was because they were being watched on camera. That's never a good sign for any organization. It took away from the customer service experience and made interactions feel less personable and way more corporate. The nighttime dance party was a blast for the kids. They had so much fun. My one concern as a parent was how close it was to the hotel's front doors. Someone could feasibly walk in, grab a kid, and walk right back out. A kid could also wander out on their own. If you're paying attention as a parent, it's not really an issue, but it's worth noting. Still, highly recommended. The waterpark was an absolute blast. There were plenty of lifeguards, and the staff did a great job keeping the kids safe. It was overcrowded though, with long lines for the waterslides, but that's pretty standard for any waterpark. The best part was that they let me ride the tube slides with my four-year-old and set us up in a really safe way. That created core memories for both of us. Highly recommended. Overall, this was an amazing staycation!

Overall, I spent close to $2,000 during our three-day trip, including Great Wolf Lodge and other…read moreactivities around Bloomington. I know not all of that money was spent at the lodge, but considering what we did spend there, I expected a much better experience. This was our first time visiting Great Wolf Lodge, so we were really excited. Unfortunately, the experience didn't live up to the expectations. We rented a $200 cabana, and the service was disappointing. Our server only checked on us once for a long time. We asked for a TV remote and a life jacket for our son, and she said she would find someone to help, but no one ever came back. I eventually had to walk over to the bar myself because several employees were just standing around. What really stood out was that the service noticeably improved after we tipped her. It felt like we only started getting good service after leaving a tip, which shouldn't be the case when you're already paying extra for a premium cabana. We also ate at Campfire Kitchen, and that was another letdown. We ordered the Jalapeño Popper Mac & Cheese. Based on the menu picture, it looked like it came with multiple jalapeño poppers, but our meal came with just one. Calling it "Jalapeño Popper Mac & Cheese" when it includes a single jalapeño popper is misleading. On top of that, the mac and cheese itself wasn't good. The cheese sauce was thin and watery, practically dripping off the noodles. Honestly, boxed mac and cheese tastes better. We spent about $133 on that meal, and it definitely wasn't worth the price. Another issue was our room. We asked for a fan because it was warm. We were told a request had been put in, but after calling multiple times and even messaging Willow, the AI assistant, nothing happened. We didn't receive a fan until the third night. I would love to see Great Wolf Lodge make this right. A partial refund, a complimentary future stay, or even a food voucher would show that they stand behind the guest experience. I'm not expecting that to happen, but I do hope management takes this feedback seriously, especially since this was our first visit. Great Wolf Lodge has fun attractions for kids, but the customer service, food quality, and attention to guests didn't match the prices. For what we spent at the resort, I expected a much better experience, especially for our first time visiting.

This place is great! We took our 3 year old with plenty to do. There are multiple splash pads and…read morelow level water ideas. The wave pool was a major hit. It is kept clean for how many people there are. Big parking lot. Lots of chairs and shaded areas. No outside food or drink except water, but There is a food stand. There is a lactation room as well which is really beneficial. You do have the pay for parking which is $7. They are also cashless.

We came back this season and had a better experience than the last. One of the slides was closed,…read morebut overall, the lines went very fast and we found chairs to use easily. Typical water park experience for fun. The lazy river got a little too crowded to enjoy at times due to those that walk and push their way through. Had a better experience with food service this time, though still pretty inefficient. We ordered pizzas and was told it would be 30-40 min for 3 pizzas. We received a buzzer and went back for it when it was ready. As I picked it up, there was another woman there complaining about hers not being done all the way and was going to have to wait another 20-30 min for a new one. I was happy to see all 3 of our pizzas were cooked and enjoyed by all. Also had food from the other concessions, the GF bun was fresher this time around and had to wait 25 min for a veggie burger that I had to keep running back to check on until I asked if the could hollar out the side window when it was done. A nice woman delivered it to me but only after my fries blew away in the wind one of the times I got up to check on my burger. Overpriced food aside with "meh" service, it was a great day we all enjoyed. We came back a second day with some relatives another day and it was less crowded on a Tuesday. We would visit again. Not too crazy at $20 to get in compared to other places.

I love Como pool- I go almost every day and I love every minute of it; the community, the…read moreammenities, and the food. 10/10 would recommend

The abundance of seating, both in shade and sun; the variety of pool options from zero entry to…read morepsuedo cliff diving. The abundance of life guards, no annoying ". safety breaks". The random first aid drills are interesting and fun to watch.

We went during spring break and had a blast! 2.5 hrs of going down the tube... swimming, jumping…read moreinto the deep end and swimming like a fish till our lips turned blue! Yup... a very good day. Thank you for having extended hours for the children and so many lifeguards watching over everyone.

Personally, I am not a fan of these sorts of places, but my kids are and so here we were. The place…read moreis clean and the lifeguards are nice. The layout seemed a little simple to me, but my kids didn't seem deterred in the least. They rode the water slides, played in the splash pad, and jumped off the diving board - and liked it all. We stayed for two hours and left because the place was closing - though I bet the kids would have been happy staying longer. We'll very likely be back it was a positive experience.

Shoreview Community Center gets 5 stars! I went in not expecting much but I was blown away by how…read moremuch fun there was. The waterpark was the highlight. That waterslide with the lights and music? Awesome! It's a one of a kind experience. Beyond the waterpark the playground was also great. It's not your average playground; it's big, well designed and has tons of opportunities for kids to explore and play. What really makes Shoreview Community Center stand out is the community. They offer so much more than just a pool and playground. From the fitness center to the skatepark they have created a space for all interests and ages. It's clear they have invested in making a valuable resource for everyone.

What an amazing indoor water park for the family! We went here for a kiddos birthday party. The…read morecabanas are in Bamboo Bay area vs the main pool area. Bamboo Bay is much louder than the main pool area due to the fact it's more enclosed and there are sprayers with lots of water all over. The lifeguards do a great job of keeping their eyes on the kiddos cause it can get very very packed in both pool areas and kids of all different ages including adults too! The bathrooms and lockers are great and all facilities are pretty new and kept clean. I do love the spinner to spin clothes after swim time... As a side note, if you're like me and just hung out with other parents while the kiddos swam...it can get very very hot and humid so dress accordingly even in the winter time!

Visually pleasing, small, mainly for children. I only really had one problem with this place, I…read morethought it was weird that you couldn't tap the touch screen by yourself to choose a song down their slide. I chose my own song and got told to just ask instead of taping it myself. Other than that life guards were just a little too strict.

The water is cold…read more That is the ONLY reason I'm withholding a five star rating, bc my kids love the Tropics Indoor Waterpark! The family rate is a decent deal. They are open on holidays when some community pools are closed. The locker rooms and showers are pretty good, but no private changing areas at all. The waterslide is THE BOMB. A+++ for that waterslide. A good little kids area, fun climbing floating things, the lily pad ropes course is a hit. But. Cold water = we only stay about 60-90 minutes. Which honestly is enough. And also, my big kids dont care. The littlest one and the adults get cold. We've only gone during winter, so maybe its not as much of an issue during warmer months. The lockers take quarters only, no change machine on site, but the teens running the concession stand will probably make change.