The service department is lacking in both customer service and aptitude. For example, my vehicle…read morewas recently there for over two weeks. This was the 4th time I've had to leave it for repairs in as many months. Each time they found a "new" oil leak or coolant leak. And each time I got my vehicle back it hadn't been washed. The best thing about this place are their shuttle drivers....which I'm now on a first name basis with given how many times I've had to take my vehicle here.

I'm very in the service that was provided before and after Independence Day Weekend…read more 6- 24-2025- Check engine light came on along with Start stop light 6-30-2025 Dropped Off vehicle to get the lights checked out 7-1-2025- I received a call from Mike Patton indicating there was nothing wrong that they could find. I asked abut the start/stop service light and the technician checked batteries, Instantly Jeff called back and said that 1 battery had a warranty and I would just have to pay for the other battery for start/stop service. I agreed to the batteries being changed. I was told that should Fix the issue, and was confident that they were right. They said if any issues to bring It back 7-02-2025 - Mike Patton called and stated that my vehicle was ready for pick up. had my brother drive it home and parked it until Friday's road trip. 7-04-2025 Heading on road trip and the approx. 10 miles into driving the check engine light and start/ stop lights are back on. 7-07-2025 contacted mike Patton about the lights being back in and Jeff said Now that you have new batteries we can get to the root of the problem. Go online and make an appointment. 7-08-2025-I dropped off my vehicle tor the check engine and start stop light again. 7-09-2025 - Jeff called and stated that my Jeep have 2 stored codes and 1 active codes. The active code was dealing with fuel vapors, purge valve and ESIM. And they're not sure its going fix the issue. They Plan to get the parts and put them on 7-10-202. Technicians will drive it and it may be ready NLT Friday. 7-11-2025 Jeff called and said that my vehicle was ready for pick up. I picked up my vehicle around 3pm and drove it home to pack for my drill weekend. Approx. 6:15 pm I'm on the road and the check engine light and start/service light comes back on. This is a total disgrace and i feel like I'm being nickeled and dimed, considering i have spent $1400 within two weeks. How many times do i need to take my vehicle back before its fixed? GEEEZZZZ LOUISE!!! Men be aware when sending women here to get cars serviced.

It was a pleasure doing business with Rich Larry Nissan in LaGrange! How many of you can say that…read moreabout buying a car? Brandon is a delightful young man. He called me immediately upon receiving my internet request. Over the phone we agreed upon an acceptable price, and I picked up the car the following day. The dealership even arranged a lower finance rate than I had gotten through my credit union. There were no surprise fees; it was exactly as promised. Although I live in Atlanta, it was worth my while to drive to LaGrange to buy the car.

This auto repair shop is awesome. They are always pleasant, efficient and proficient with their…read morework. The location is convenient. The building is neat and clean. The pricing is competitive.

We worked with Avery Anderson and Kyle Lanzi to purchase two vehicles. Both guys did a fantastic…read morejob! They were thorough and great to work with through the whole process. Thank you to both of you!

Needed a battery replacement during a 2K-mi relocation. Stopped in as this was the closest place…read more.. after 2 jump starts in the same day & 3 in the same week, I had no option to be choosey & have research time. They took my car in immediately, checked the starter/ignition & battery & determined I only needed a new battery. I was in & out in less than an hour... reasonable pricing. -1* only as they didn't reprogram my radio... it was flashing asking for a code... fortunately, I wasn't far, drove back & they reprogrammed the radio/CD player. For $300... I shouldn't have had to return for basic service. 3.5-4* out of 5. -1* for the inattentiveness of the mechanic, who didn't reprogram the radio/CD player. For me, they offered decent service. I'd stop by again if ever in the area.

One of the finest experiences I have ever had when purchasing a vehicle. Special mention goes to…read moreGreg Lassetter for his attention to my needs and his knowledge of the product. I also want to commend Bobby Sabia and his staff for the courtesy and consideration given to me. If you want the finest vehicle on the road, Toyota, this is the dealership you want to do business with. Thanks again all.

Went in to buy a used vehicle that was listed on their website. Everything was going decent. Took…read morethe vehicle on a test drive. The whole vehicle smelled like cigarettes, as if there were one actively lit inside. Which okay. It's a used vehicle and they said they would clean it to get rid of it. The tank was on E already so we just did a quick drive around. Came back and tried to do a tiny bit of haggling due to the smell and the brake light housing being cracked/broken. The salesperson went to the back to talk to his boss about it and I watched the whole interaction. The boss laughed out loud said no and slapped a roll of duct tape on the counter as if saying that's the best they'll do. The salesperson came back and said he wouldn't budge. So we were like... okay well can you at least fill up the gas tank so we can drive off the lot? He said he'd do it and took off while we finished the paperwork. We finished it all and got in the car and drove off.... The gas light was still on. The salesperson even had the audacity to send a picture of him with the nozzle in the gas tank to "prove" he was filling it up. Unprofessional and straight up liars. Just make the drive to somewhere else.

BAD BAD BAD. Salesmen and finance people over charge for used vehicles. They wrote me up a 20 f250…read morewith 50k miles and when finance was over they wanted 40k with a blood insurance payment. "Stay away from kia if Lagrange corrections F150

I recently made a visit to KIA of LaGrange to get my 2013 Optima serviced for an oil change and…read moretire rotation and left with a brand new 2025 KIA Telluride My automobile salesperson was Denatay Heard. Who happens to be new to the LaGrange family. He was very professional, patient, and friendly. Throughout my journey, Denatay informed me through some suggested decisions pertaining to my preferred make and model. I test drove different vehicles until I found the vehicle that was suitable for my comfort...physically and financially. If you are looking to purchase a new/pre-owned certified vehicle. I highly recommend you visit this dealership. Here, they'll welcome you with an inviting approach versus a pressured approach. Their goal is to make sure their customers are % satisfied. I'd like to thank Denatay Heard (salesperson), Ladd and Larry (finance), Stacey, Wes, Kathy (Service), and a very special thank you to Todd, Ms. Patty, Carlo, Willie, and Preacher. For being such wonderful people.

For the extremely long wait times to get minimal maintenance done, they could at least have a…read moreworking coffee machine or a screen that has updated the status on vehicles being worked on. They have one, but it's inoperative as well.

I bought a 2024 Nissan Altima and three different extended warranty's. I trade it in for a Toyota…read morerav 4 in January 2025. all waiting for my refund from the warranty's from Jan 2025. I hand delivered to Bently Mixon all the paperwork for a refund. He doesn't answer his phone and no answering machine. There is no General Manager this whole time. poor customer service and communication. I had to drive an hour there to personally speak with him and still no refund. next I guess is legal counsel help.

Let me just say that buying a car here is anything but stressful!!! Roy Hodges started the process…read more& his first words were lets get you into this car today & less than an hour later that is exactly what happened. The customer service was excellent on every level & the way these men worked together was just great. Brett Short & Wesley Corley who were also VERY helpful in this process are upstanding guys with the buyers best interest in mind!!!! We will be lifetime customers & i am not dreading the next time we have to buy a car for once......lol Look forward to next time guys & from our whole family THANK YOU!!!!

They were all very friendly and helpful when I went to buy a car. They tried very hard to make sure…read moreI got the car I wanted with a payment I could afford, but afterwards they were a bit rude and talked down to me like I was an idiot. They also seemed to have a lot of trouble changing my cars oil for some reason. They did change it for free because they messed up somehow, but messing up 2x was enough for me, I get my oil changed else where now. So good for buying a car, bad for any maintenance needed.