The best clothing cleaners and alterations service in Rogers. The nicest people and always doing…read moretheir best for you. Have been a customer here for many years, wouldn't think of going anywhere else.

This review is based on their alterations. Although friendly, I felt I was taken advantage of and…read morepractically robbed after having a dress altered at this establishment. Do your research prior to coming here for alterations. I was not given an estimate upon arrival and took a chance since the reviews had mentioned they have reasonable prices. They had charged me double the price of what it would cost in California. They had mentioned that the surrounding seamstresses are charging more for the work that they had done, so I took it upon my self to see what kind of quote I would get else where- they quoted 1/4 of the price!

Terrible business. They accepted a coat to be fitted and gave a completion date of four weeks…read more After six weeks they never even started. Rude manager as well.

I have a biking jacket that is my favorite. I've had it for a decade, but the zipper would zip and…read morethen immediately pull apart. I took it to them thinking I would need a new zipper. They asked to take a look at it first to see if they could fix it. Not only did they fix it but they wouldn't take any money for their trouble. I've have used them before for alterations and they always did a great job! They are the best!

Good service. Quality work reasonably priced. Use them regularly. Highly recommend them.read more

I've been using this place for a long time. I like bringing in all my big items here to be dry…read morecleaned. They always do a great job and always competitive prices to match. Always service with a smile from the family owned business. Great parking and easy to get in & get out.

Robbie is fantastic! Always greets you by name. He does an excellent job in taking the time to make…read moresure all your needs are met with each article of clothing. The clothes always come back clean and new looking. Highly recommend them!

We took my suit to this business for dry cleaning at which time we told the owner we needed it back…read morein time for my fathers funeral and they promised they would have it ready by today (funeral is day after tomorrow) and after receiving no updates from the business we went to pick the suit up today as promised and we were told it wasn't ready and wouldn't be ready for another day or two, which obviously isn't acceptable. They had my suit for 8 days and had not even touched it since it was dropped off. After calling their competitor Old Town cleaners we were told to bring it in this evening (spoke to them at 4:30) and they said they would make sure to have it dry cleaned and ready by tomorrow morning. The owner of Spiffy's was very apathetic to our situation and just said, well it isn't ready when we reminded him he had promised to have it ready by today. I will never use this business again and highly recommend anyone needing dry cleaning to go elsewhere. If I could give them 0 stars I would.

I brought military uniforms to have new rank sewed on them. Many places snuggle with military…read moreuniforms but the put it on correctly with a neat finish. Luckily the rank insignia is the same size and form, just a different color making the swap a little easier. I would have awarded 4 stars but it wasn't clear when my items would be complete. I think they just got a new tailor in March 2018 and hadn't worked through timing, workload, and communication yet. Overall, I'm pleased and would go back again.

I have been here a couple times and have been satisfied each time. Pricing seemed reasonable and my…read moreclothes were cleaned and not damaged. Customer service was pretty good, nothing special. Turn around time for my clothes to be done was within a couple days. Overall, pleased!

I found Y & Mai on accident, they're kind of tucked away from the main streets. But I'm very glad I…read morefound them. They altered my pants and patched my jacket with a barely visible repair. I'm sure they do much more, and I was very satisfied with the work and good pricing.

I debated on whether or not I wanted to review this business, but I decided that it was important…read moreto let others know my experience and perhaps use it as a decision-making tool when it comes to whether or not they want to patronize a business. The only reason I decided to give this business 3 stars is because the owner is very nice. Otherwise, I was unhappy with the results of my alterations. I had a bridesmaids dress that was about 2-3 sizes too small, and when I initially took in the dress to be altered, we agreed on taking one of the two inner liners out to widen the hip and to take the chiffon off the bottom of the dress to add panels to the sides. When I picked up the dress, I noticed that the panel was added to the back of the dress, and both liners were still intact and unaltered. While the dress does zip now, the seamstress altered the dress improperly and now there is a large wad of extra material near my lower back and the bust area is far too large. I took it to two more seamstresses since receiving it back from Y and Mai and both agreed that the alterations were botched. I understand that three weeks is a very short amount of time to alter a dress and I didn't expect the results to be perfect, but I at least expected accurate measurements and decent work. If one has a simple alteration (i.e., hem), I'm sure this tailor shop would be excellent. Prices are great and I'm sure they do great work. However, I'm just not sure if she was able to take on a project like my dress alterations and now I'm having to get it re-altered three days before the wedding.

I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

The customer service here is unmatched! My mom had dropped off my comforter to be cleaned and they…read morecalled me within 48 hours to let me know it was ready for pick up! It smelt great and was so clean. It made me so so happy! It was also reasonably priced which seems to be rareity these days. The worker was so kind and even offered some loillpops to my girls. It was great!

They did a Great job altering a dress and hemming some pants. Speedy service too! And very…read morereasonable prices.

Very frustrating experience. I had used them before to get a couple inches off a dress and it was…read morevery quick and $35 I went again a few months later and they said it would be $55 to get the same amount taken off a dress and then when I picked it up they argued with me and $60. Not friendly at all, yelled at me and said they never told me it was $55 the week before (which they did ) would not recommend at all.