I foolishly tried to take off an old pair of shoes by kicking them off withoout untying the laces…read more Arrrrrrg! The whole bottom of the shoe cam off. I stopped in here in the hope that they could salvage a nice (read EXPENSIVE) pear of leather shoes. The head cobbler gave them a long look and thought he could fix them ... $40. Not bad considering that a replacement would be 3X that. Picked them up today ... PERFECTION ... The folks that run this place know what they are doing ... recommended

I brought my uggs sandals to be repair, Great job done! I would definitely recommend this place,…read moreSandal was done by promised day, very nice family owner does a Great work.

We were passing through the area on a trip and planned to stop in as we've been following Bullet…read moreBoots on social media for a long time. Our goal was to create custom cowboy hats for another trip coming up. We came in with inspo pics and a good idea of what we wanted. My friend was able to make a beautiful hat, unfortunately they did not have my size hat in my preferred color. They have a lot of nice embellishments and options to design them, but they said they run out of things quickly so it's definitely hit or miss. If you have a specific design idea in mind, I'd HIGHLY recommend calling and confirming availability first so you don't go home empty handed like I did. Prepare to spend at least 2 hours and at least $150 for a custom cowboy hat. Staff was kind and the boutique is cute

Cute boutique with a country vibe, good for bachelorettes or trips to Nashville. The quality of the…read moreclothing is subpar at best. They also do not run true to size. Got a skirt with some fringe that runs very small. Normally I'm a medium and a large didn't even zipper. I gave it to my friend for a bachelorette party (she is half my size-very tiny girl) the skirt immediately broke & when I called the store to return or exchange it they wouldn't let me. I told them it was broke and still had the tag on it and they would not work with me at all bc it was past the exchange date (no returns allowed) even tho it was unworn with the tag....Horrible return policy and horrible quality! I'm sure other items have better quality but after my experience I will not be returning. I was excited for the store when I first walked in but it was a huge disappointment.

Had a pair of Wallabees re-soled,Vic did a great job,quality workmanship. Cost was $75, a new…read morepair would have cost$180,saved a lot of money. Would recommend.

Vic is a hidden treasure in Rockaway. He was very honest about fixing the shoe we dropped off which…read moreneeded the heel re-attached! An hour after I dropped it- he called and said it was ready. He's my new go to guy for shoes, boots and bags!!

Amazing experience! We had Adam help us out with our last minute planned wedding and he made…read moreeverything possible for us in literally 2 weeks forever grateful for this team! Highly recommend coming here, I'm sure they'll take care of you!

Stay away! These guys are crooks in so many different ways. I went in at the end of April of this…read moreyear to get fitted for a suit rental. I got measured up and when I got up to the register I was shocked to see the price. It was double what Men's Warehouse charges (got married recently. I know how much they charge). I thought to myself, ok it's a small shop. I'm sure they make up for it with great customer service, something large corporations can't always do. Fast forward to August. I get a call late Wednesday night to come pick up my tux. I couldn't get there Thursday due to work, so I show up first thing Friday morning. I get handed my suit and get shuffled out the door. I request to try it on and that's where all the problems start. My jacket was like 4 sizes too small. The manager of the store begins his rant about how this is my fault because I didn't come in on Thursday. I tell him he needs to fix it and he said it won't be a problem because there's tons of material in the jacket. I took the rest of my crap suit and went home. I go back the morning of the wedding and "Moe" started looking for my jacket. I try it on and nothing was fixed. Moe confirmed my suspicions and told me it was my fault because I didn't come Thursday (again and again). I go through the wedding with a suit that was pilled and looked like it was dragged behind a pick up truck for a few miles. Of course I had to wear my tiny ass jacket that I couldn't button. I looked like Chris Farley wearing David Spade's jacket in Tommy Boy. Oh and on top of everything else, my shoes were two different sizes. Not shoe sizes, physical dimensions. One was about 3/4" too small. When I returned this sad excuse for a suit, I asked for a refund because services were not provided and I pretty much got told to go fuck myself. The manager walked out of the store right in the middle of a conversation. I spoke to the owner (I think?) and he said we would be getting an insulting amount of money back (which hasn't happened yet a week and half later) and they don't automatically give you back your deposit. How many people are they scamming for 40 bucks because they don't know better. Stay away and just go to Men's Warehouse. They have more resources and they give you a lot more time to make sure your suit or tux is right. These guys are just assholes. Plain and simple.

Such an interesting store, if you have anyone Irish in your life this is a great place to shop for…read morea gift for them. They have a pretty big selection from jewelry to clothes, glasses, sweaters, bags, etc. What is particularly cool is the imported food, snacks, and drinks they offer including iron bru. They sell Fox's jam'n cream raspberry and vanilla biscuits which are awesome. They also have refrigerated items which I'm looking forward to sample. The wool sweater I got from them appears to be of very high quality.

What a wonderful shop! Just had a delightful experience shopping for my daughters communion dress…read more Such a vast selection and prices for every budget. The dresses were just beyond beautiful. The owner and her daughter were there today and so helpful and complimentary. A pleasure shopping at such a beautiful store!

I witnessed an extremely inappropriate exchange between a friend and an employee at this location…read moretoday, May 15. My friend went to Loft to look for some new work clothes. What should have been a pleasant experience turned into something worse after she went to the fitting room. The woman "helping" her, an older woman with short blonde hair, decided that my friend had grabbed the wrong size. She then returned to the fitting rooms with a bigger size stating, "You got too small of a pants size. "I didn't want you to go into the fitting room and get discouraged", even though my friend had not disclosed her size to this employee, nor had the employee seen what she looked like in the pants. On top of that, why would she assume my friend is dissatisfied with her weight? Assuming she would "get discouraged" is completely ridiculous, as if she couldn't just be happy with the way she currently looks. Obviously, my friend was very upset. Not that it's anyone's business, but due to extenuating circumstances her weight has been fluctuating lately, and as women in this society, we are unfortunately all too aware and concerned about our appearance, and because of these factors it is already for her to go shopping in person as it is. This was extremely inappropriate for that employee to say, so much so that I cannot find the words to express how appalling I found this encounter. My friend, now feeling self-conscious due to this employee's careless and uncalled for remarks, decided she would say something to a separate employee to ensure this woman would not make any other young women uncomfortable in the same way. When she expressed patiently and calmly what happened to a different employee, all the employee had to say was "Oh yeah, she's very blunt" as if that makes it any better. The "explanation" was just a big old f*** you to my friend and this uncomfortable experience. I truly cannot believe I have to type this right now. Both employees offered no help to my friend and somehow, the second employee had the ability to make this trip to Loft even worse for her. Suffice to say, neither of us will ever be returning to this location and it remains to be seen if we will ever shop at Loft again. I suggest better training your staff in hopes that they don't continue to make insensitive remarks that will lead to a lack of business and ultimately the closing of this branch.

I've been shopping at Loft for a number of years now. Loft offers a nice selection of Petites,…read morewhich is important to me. Prices make Loft a great value. The staff is generally helpful and not overbearing.