If I could give 0 I would. Their pharmacy has the worst customer service and they are always SO…read moreslow. Some are kind and patient but everytime I interact, I have an issue. Never goes smoothly

I have lived in Chelsea just over a year. I have been very pleased with my Pharmaceuticals dealings…read moreso far. I can't say that I've ever had a bad trip to Walgreen's! I always call a day ahead of their due date to give them time.

I answered a call from Walgreens today and a recorded message started telling me there was a delay…read morein my prescription.....then it would repeat that ....again....and again.....and again. I called back. I was holding on the phone.....I did this for 40+ minutes and a real live female person answered the phone and said I will be with you in just a minute...after a while....I was disconnected and transferred to no-mans land where no one would answer the phone. I called back and now10 minutes, there are once again 2 customers ahead of me. And the computer lady keeps saying she is sorry to keep me waiting! Actually, if there were a minus.....I would give a minus 100. It is sad. This used to be a vibrant store full of staff who could help you in a reasonable time. The voice mail system is terrible. The store is under staffed. You walk in there and can't find anyone except in the pharmacy. There are still 2 callers ahead of me. Actually, I have been moving my prescriptions to another pharmacy...but I missed this one. I may be holding on this phone until my next birthday ...which is in November!!! and there are still 2 callers ahead of me. It is now 26 minutes holding. And they will be with me shorly. This is not a good experience. Their staff is assisting other customers. Please pick up the phone and don't hang up on me again! There are still 2 callers ahead of me.....at 32 minutes holding. Does anybody at Walgreens care? This is so past bad customer service...I think their customer service folks all ran away. Oh yeah! One caller ahead of me. Lets see if i get disconnected again. The lady on the recorded message now has static in her voice because she has talked so much! And, my phone is running out of juice. 46 minutes on hold now. Now 51 monutes. Wonder if AI would do better? 59 minutes at 7:15 PM. Well....she, the real person, answered and once again asked me to hold on....so here we go.....didn't wait for me to say no.....didn't say please. Now 1 hr +. Oh she came back. FINALLY!!!!!!!!! Over 2+ hours.... Final recorded message....I am sorry. We are having technical issues and are having trouble processing your call. Perfect ending!!!!!!!!!!!!!!!!!!!!! Gay B Tuesday May 12, 2026 PS Once I got to a pharmacist, she was extremely nice and helpful.

Would give a zero. I walked in and the cashier saw me come in. She turns her back to the register…read moreand i have to ask foe help at photos. She never said hello. Basically never spoke to me. O guess she hates her job or people in general. Only spoke one word answers to me. At the end did not say thank you. Just heres your receipt. Not sure how she got hired. They must be desperate

It's amazing since I called corporate that the reviews on Google went from 2.5 too 3.2…read more Bad customer service and retaillatory practices when you hold them accountable. You are to be absolutely fine with 1hr and min. wait times, even when you called 4 days ahead and the machine calls you consistently and tell you it's ready. Only 2 people you can count on and that's Natalie and Amber.

I have shopped this location on several occasions. I was looking for a particular item. I have…read morelearned during this pandemic to check a store's app to see if an item is in stock before heading out. No guarantee but when I arrived at this location, the store had what I was looking for in the exact quantity that was listed. Of course, they limit you but two was all I needed. Cashier was very pleasant and the store was clean.

Male pharmacist refuses to fill Rx based on his personal preferences, then attempts to lie about it…read moreto customers. He is the judge and jury & he will make that choice for the customer while knowing nothing about the circumstances. It is truly unethical and grotesque. Very thankful that 99% of pharmacists are ethical, and perform their jobs without including personal biases. But you won't find that at the Inverness store. This pharmacist has a history of such actions, including lying to prescribers about whether meds can be ordered, and refusing to stock meds despite having been requested by legitimate providers who verify authenticity of the prescriptions. Highly recommend avoiding this location

While visiting relatives in the area; we stopped in here, to purchase some gift cards…read more The store appears clean and well-maintained; with the usual selection of items from which to choose, one expects at this type of establishment. The staff person we encountered was very helpful, attentive and accommodating in our finding and purchasing of the gift cards. (Sorry we didn't get his name.) This location is a solid representative for the franchise.

Not only Joseph, the pharmacist, but every other technician that works in the pharmacy are beyond…read morecaring, helpful, supportive, considerate, and thoughtful people that I have ever dealt with. I would never choose another pharmacy, although I have moved over 39 miles from the office. I would recommend them to anyone, and will forever choose to stay with them regardless of the drive that I have to take to get there. They are that good

Excellent service, privately owned, very friendly staff. Drive up window to pick up or drop off…read moreprescriptions. Also offers free home delivery. I recently moved to the area from out of state. I was looking for a privately owned compounding capable pharmacy, glad I found Jacob and his staff.

Convenient location. However, nearly everything we touched in the store had something greasy on it…read more The store could definitely use a good cleaning. Outdoors could use some TLC as well.

This is my go to store whenever I'm on the Southside. It's stocked better than other locations and…read morethere's usually more than one person working at a time. I've gotten medicine, makeup, wine, and more here with ease.

This is a nice Publix off of 280 in Mountain Brook. It's super clean and you can get what you want…read morepretty quickly and efficiently.

Let me start by saying I love certain departments in this store. Front of the house always great!…read moreThey speak, very courteous never an issue. Same for the meat department. Now the deli dept horrible there has been plenty of times I've left this store to go to Overton bc of the quality of service and attitudes. Also the pharmacy I wouldn't dare get a prescription filled here. The pharmacy is very rude and nasty. I would rather go to cvs or gentry across the street. Also it's a very hit or miss store. Some days you can go in and find every item you need and some days you might not find a single item. The only reason I go to this Publix is the connivence to my house.