Such a sweet staff! My boys always ask for specific colored little monkeys to go with their treat…read moreand we are always met with kindness and patience!

SO FREAKING GOOD. on the sign it says "life changing"…read moreshaved ice and it was. 1- the women working were SO NICE!!!! I panic ordered the Dr. pepper dream (important to note- I don't like Dr Pepper. Idk what I was thinking) and she saw I didn't like it and offered to make me something else and talked through the menu with me. 2- very unassuming vibe, but super cute! They have picnic tables outside!

This place is right inside Legacy Hall. I was craving something sweet and they caught my attention…read more Journey, the cashier at the front was so sweet and cheerful! I loved her attitude. They serve boozy shaved ice and milkshakes. Also have soft serve ice cream on deck. A lot of different flavors, toppings and you can even mix some of them together. You can even get it with cotton candy. Journey recommended I mix creamy coconut and key lime pie together. I got it as a milkshake without alcohol. It was the perfect test for a sunny day! Not too sweet! I'll definitely come back when I'm in this area again!

We attended the Boots and BBQ event this past Sund for the first time. On our way in we saw people…read morewith these beautiful slushy bowls. So we decided to order. Mind you we didn't know they were "boozy" till we got to the counter. Excitely I ordered the "Spiked Cotton Snow and the Rum Punch". The line was not long maybe 3 people ahead and the wait time was soooo long, over 10 mins, I even went to another restaurant and ordered, went back to Cotton and Snow and still had to wait. Someone in the line said they needed a better system in making the shaved ice cups. Finally got my order, went to seat, took my first sip and tasted nothing but sugar..no flavorand certainly tasted no booze. Also I would suggest either a smaller amount of the shaved ice or a deeper bowl because it melted fast and my bowl over flowed on the table. We did not finish the shaved ice cup...The more I think about it I would like a refund.

As soon as you enter, you hear a cheerful welcome- I liked it!…read more But let's talk about their snos and shakes- they are awesome. So tasty that we went again and took our parents along :D. They have a decent seating area and it's mostly clean. I have so far tried and liked their unicorn sno, peach cobbler, dreamsicle delight and pina colada. Everything was a super fun and cold experience :p Do you know they also also have a color changing spoon - my toddler was excited to see that change of color. We went twice in a week - that says a lot about this place and we will definitely try other flavors soon!

Workers are very stingy and noticeably annoyed. There was no flavoring at all in the middle of my…read moreshaved ice. The lady who made it was ungenerous with the amount of flavoring she put in AND left sticky residue all along the outside of the cup. It was disappointing to say the least. Overall the staff is plain unwelcoming and annoyed. Such a shame because I was really excited to have it after such a long time.

Quality was non existent. Ice was not well shaved, overall waste of money. Disappointedread more

Pro - Well, it was cold…read more Cons - Ice was chunky. Lacked flavor. $5 for a 12 oz.. very expensive. Charges extra for mixing flavors.. charges to use debit or credit. We won't be back.

Such a cute little place. Has boba, smoothies, taiyaki and bingsu. There's art and charm everywhere…read moreand old board games to play. Bf and I got a strawberry smoothie and chocolate shaved ice, both regular. Chocolate shaved ice tasted good, but was a bit hard to eat in the cup (we made a mess). There was a few toppings in it that I normally enjoy like Kit Kats and Cocoa Puffs that I don't think really worked in bingsu. The strawberry smoothie was a bit stronger than I'm used to, so expect that. Would return overall. It would be a great place to do remote work during the day honestly!

What a sweet surprise, Heavenly Kup is appropriately named. The smoothies are full of flavor and we…read moreadded lychee pearls for a nice gummy treat. The coffee is a nice balanced flavor, we had a hot latte and cold honey bear latte, both were excellent. There was a single gentleman working and he did an excellent job of attending to customers while making drinks and desserts. He was professional, helpful, knowledgeable about the menu and added positively to the experience. Five stars all the way, excellent.

Great for a hot Tx day, has ice cream or shave ice(3 sizes)with lots of flavor choices you can add…read moreyourself. Friendly service- this was at their food truck at Addison after Dark.

From the owner: Hire Tikiz for your next event! We do corporate events, private parties, birthday parties, sports…read moreevents, catering, and fundraising! Tikiz gives back 20% of your the sales back to your organization. Learn how fast and easy setting up a fundraiser can be. The Tikiz product line combines two of the most popular mainstream frozen treat products that everyone loves - Ice Cream and refreshing Hawaiian Shaved Ice. Delivered by a trustworthy operator who arrives in Coolest Truck On Earth.

Saw a bunch of good things about this place on local social media, so we figured we'd give it a…read moretry. Parking was easy and it wasn't busy at all when we showed up. We got a couple of mediums for the kids and a large orange for us. Cups were a good size for the price, but by the last third it was pretty much just ice with hardly any flavor, which was kind of a letdown

As a snowcone connoisseur, I truly appreciate it having this location so close to home. The service…read morewas really good and the team that was at the cash register was very helpful. The location is right off of George Bush Highway. Parking is on a dirt road so just be mindful of that, the amount of flavors that they have to offer in the sizing is also really good. This will definitely be a location that I frequently visit moving forward.

Best snow cone in town love their flavor and the sour spray the have delicious and not melting quickread more

I waited almost 30 minutes for three snow cones and was gaslighted by the owner. I came to the…read moredrive through with my children. I pulled up in the line. There was only one car in front of me at the menu ordering, and nobody in front of them. I waited nearly 10 minutes. In hindsight, I should've left, but I thought the car in front of me had a really difficult order. After waiting a ridiculously long time, someone on the speaker said hello and took the order of the people in front of me. I eventually got to the speaker. They said, "will be with you in a few minutes." I clarified, "a few minutes?" She said, "yes, we are busy." I finally ordered. When I finally got to the window, I saw there were about 5 customers inside the building. She told me my total. I paid $13, which seemed a bit low for what I ordered. I waited. Eventually she tried to hand me 2 drinks that I didn't order. I said, "that's not my order." She asked me what I ordered. I told her. She disappeared. She came back later, and asked me again what I had ordered. I told her again. She went away. When she came back, she handed me a refund for my $13. She told me she needed my credit card again, that my order was $16. I said, "wow, I've been waiting almost 20 minutes already? You couldn't just let me pay the original amount?" She said, "unfortunately, no." I should have left! But my children wanted their snow-cones and had been waiting so long already! I paid the $16. I waited. We finally got the snow-cones 25-30 minutes after arriving at Bahama Bucks. It doesn't stop here! I pulled into a parking spot now that my children were happy. I immediately emailed this insane interaction to the information provided on the website for this location. The manager/owner Brandon Ruk emailed me that he had reviewed tapes, and I had only waited 12 minutes for my snowcones. He mentioned in the email that they are small business, and he was "sorry my experience didn't meet my expectations." I responded that his gaslighting my experience was on track with the service I received. I responded to him, that he had not taken into account the time waiting to order and then waiting to get my snow cones. He responded again with an apology. He told me he would send me a $10 gift card. Two weeks later, I still never received a $10 gift card. 12 minutes for a snow cone would be way too long. The reality of waiting 30 minutes for a snow cone is unacceptable. The tone of Mr. Ruk's email just reeked of arrogance. I am all for supporting small businesses, but being a small business doesn't give you an excuse to fail so hard at basic customer service.