Wow, what can I say other than fantastic? Maybe awe-inspiring, beautiful, fun, exhilarating,…read moreonce-in-a-lifetime, etc, and on and on! THAT'S what my wife and I experienced on this utterly stupendous helicopter flight!! From the moment I booked with Jana, who answered all our questions and briefed us before the flight, I knew this was the absolute best helicopter tour in Maui! And Nick with his 20,000 hours and 37 years of flying (20 years in Maui) was safe, professional, knowledgeable, friendly, and fun! I'm a retired Air Force pilot with 22 years of experience. He was absolutely outstanding and made my wife and I feel totally at ease! We saw waterfalls and valleys that are not accessible any other way than a helicopter. And having the doors off made it a premier experience and epitome of "free" flying. Thanks Jana and Nick - you made this flight a highlight of our travels!!

We started our day off a little early because we wanted to be out in the air as the air was still…read morefresh. We had Nick as our pilot and boy what a treat. My son who is 10 opted to do doors off and Nick approved because of his maturity level. Doors off is absolutely the way to go but please come prepared in addition to wear in the flight suit it was pretty chilly up there. Being cold was just a small sacrifice to pay for the absolute beautiful creations you will see well up in the aircraft. We chose the road to Hana and what a treat! Don't forget to tip and bring your patience's!

Fabulous trip...We saw so many sites that we would've never seen if we hadn't taken. Loved the…read moretour of the island of Malachi. Attentive pilot.

We loved our pilot, we were not able to use the route we initially booked but it was still pretty.read more

Maui Plane Rides is located in Maui Hawaii at a small airport deep in the island near the Costco…read more We were out enjoying happy hour in Maui when we met a young couple originally from Colorado. The female half was a pilot. While talking she recommended to us that we should take a sunset flight over Maui with her old boss at Maui Plane Rides. She said it was truly a life changing experience. Well, that was enough for us, we booked one and embarked on our journey a few days later. We arrived to the small airport and met our pilot, Eric was his name maybe? He was originally from New York and was a very friendly fellow. He did his pre flight checks and we loaded into the plane and away we went. The pilot flew us all over the island and he was a very informative with his knowledge of the island and local history. The flight path he took was truly EPIC! He let my wife fly the plane for about 5 minutes, which was super cool of him. The flight was absolutely a must do if you have the opportunity and the funds. You will never see a sunset quite like the sunset over Maui from a plane. It was the most beautiful sunset ever. And I have seen many sunsets in many locales. The experience was top notch, the pilot was A+++++ and the night was truly incredible as our newly met Colorado friends stated it would be. I cannot recommend Maui Plane Rides enough, the experience was truly like nothing we've ever done before.

Very disappointing experience. The tour advertised six major sightseeing locations, but the pilot…read moreonly flew us over three of them. While it was raining that day, the pilot only called beforehand to say we'd get wet walking from the car to the plane. He never mentioned that we would miss half of the advertised sights. After the flight, I requested a partial refund because we only received about half of the promised tour. The pilot then claimed he had warned us that weather would prevent us from seeing several locations, which simply isn't true. I understand that weather can affect flights, but customers should be clearly informed when major parts of the advertised experience won't be delivered. Poor communication and misleading expectations made this a frustrating experience.

Had to leave a review because this was honestly one of those rare experiences where someone just…read morecares. We stopped by Boss Frog's in Napili and ended up working with Victoria, who completely made our Maui experience better. Super friendly from the first minute, but what really stood out was how knowledgeable she was about the island--not just the usual "tourist stuff," but real local insight. She helped us get everything set up for a snorkeling day with our 5-year-old (which is not always easy). Took the time to properly fit all the gear, made sure our kid was comfortable and confident, and explained everything in a way that actually made us feel relaxed about it. No rushing, no pressure--just genuinely trying to make sure we had a great time. What impressed me most was how much she went above and beyond. She helped us organize pretty much the whole day--snorkeling, a submarine trip, even gave us great lunch and shopping recommendations. And this wasn't in a "salesy" way at all. In fact, some of the best tips she gave had nothing to do with buying anything from them. She also did exactly what she said she would--followed up, communicated clearly, and everything was on time and as promised. That kind of reliability is underrated, especially when you're on vacation with a kid. You can tell she genuinely loves what she does and wants people to have a great experience. It never felt pushy or transactional, which is honestly rare these days. If you're in Maui, go to the Napili location and hope you get lucky enough to work with Victoria. Total game changer for our trip.

Great service. Looking to rent snorkeling equipment for a week. They did us good by carefully…read morefitting all of us for gear and a little underwater advice. They even told us the great places to go. A great experience all around. Just wish I knew earlier that they had GoPros, that would of been fun !

Karen went above and beyond for my family. She followed through on every promise she made, and…read morearranged an incredible two weeks of surf for my husband, as well as helped gather info for things that we may or may not end up booking. She really seems to know the island, even with what I felt were obscure requests and ideas on my behalf. Karen is professional, kind and has impeccable attention to detail. I would recommend her and everyone I interacted with on her team to anyone who is coming to Maui and needs a helping hand arranging activities. Thank you so much, Hawaii Concierge!

Had a great trip to Kauai thanks to Karen D at The Hawaii Concierge! She picked the best activities…read morebased on our adventure level, and booked everything with the best vendors! We did a helicopter tour, a kayak/hike to a waterfall and a snorkeling trip. We enjoyed them all, and felt we got more than our money's worth! Thanks for making it a real vacation! -from the family's "travel-agent-mom" who didn't have to do all the planning for once!

Garbage all the way around nowadays. If 0 stars were an option, I'd still go lower. Flew with them…read moreyears ago and everything was as reasonable as one could expect. Way too many ownership changes over the years for one to expect quality to still be in the top 5 company goals. I had multiple reservations/flights cancelled for BS reasons and then customer service was terrible every fricken time I called - no idea where the call center is, but it's crap too. The last time, they didn't even bother to process the refund I had called to request in the first place so I had to call back and burn another 30 minutes on the phone to do it all over again. Wasted more than 5 hours of my life between setting up flights with the transport of an animal between the islands and then having to request refunds because they would cancel the flights 24-36 hours in advance for one of a multitude of reasons which was different depending on who I talked to. First it was an "unscheduled maintenance", then it was "staffing", then it was "regular maintenance with no back up plane planned" and finally "weather related" and "unforeseen circumstances". And each and every time, the flights were cancelled more than 24 hours in advance...what in the actual FFF? Over and over again during the course of a week of flights, they'll happily sell you tickets on flights they just continually (planned to) cancel. STOP SELLING TICKETS if you can't actually supply the flights. Get your sh*t together or close up shop. Don't waste your time booking and just avoid the nightmare.

When took a flight from Oahu to Maui. After arrival, we were informed that they "forgot" to put the…read moreentire passengers' luggage into the plane. We arrived Maui around 1:30 pm, but we received our luggage around 5 pm. The airplane staff did not express any kind of applogy. This unprofessional behavior was ridiculous. I sent a complain email but no response. I suggest everybody to stay away from small flight company. Not good!

9 of us went including two10 year olds, 2 teenagers and 5 adults as well as 3 others on the tour…read more We had a blast and could not have asked for better guides, Manny and Zack were not only kind and helpful as well as knowledgeable about the Island and were hysterical. They remembered everyone's name and interacted with all of us in a way that made you feel at ease. My 16 year old granddaughters day was filled with lots of laughter and smiles. Thank you both for a great morning.

Skyline Haleakala Sunrise tour was one we will do on our own next time. Not because the tour was…read morebad, on the contrary, our tour guide, Billy, was incredible! As it turned out, the weather did not cooperate. It was about 50°, but with the 25-30mph winds, it felt more like 40°. The clouds were socked in one on top of the other, carrying with them some precipitation. Needless to say, the jackets that Skyline tour company provided were not only appreciated, they were an absolute must-have. There is no predicting the weather up there and you book your tour knowing there's no guarantee for a spectacular view. Though the view lacked luster, we still learned a lot about the mountain, the volcanic history, the plant life, and the Hawaiian culture as a whole. Billy also shared with us his knowledge for Pineapple 101. All and all, we had a great time but for the cost-reward risk benefit, we'll take our chances on our own next time. Billy, God Bless and Mahalo!

What an experience!!!! We booked a private photography flight for two hours and it was just…read moreincredible. Nick our pilot was super knowledgeable and give is a great tour, using his helicopters as a tripod we got some amazing photos that we can wait to print! From the water falls, to the amazing coast line, the whales from above, the golden hour flying over Molokini... Hands down the best experience we ever had as photographers and has tourists! Go for it you won't regret it!

Best helicopter in Maui for photography or just getting the best views of Maui with doors off!read more

We were staying at Kahana Manor and Boss Frog's happened to be located just downstairs from the…read morecondo. We booked two excursions with Brian at Boss Frog's: Snorkeling and Parasailing. He made great recommendations and we had the best time on both our outings. We were also able to rent an underwater GoPro here and got some great footage from both trips. Thank you, Brian and Boss Frog's!! We'll be staying again at Kahana Manor partly because of our lovely experience and being able to trust booking our outings with Boss Frog's!! Thank you!!

Mahalo Katie for your help getting set up with snorkeling gear and encouraging us to go on a whale…read morewatching tour!! We had a blast with both and were grateful for the quick, friendly service at unbearable prices. Highly recommend!

A beach for all skill levels but swells can be massive even on quiet days. I have personally…read morerescued a fellow who started just standing on the sand who got swept in. Still One of my top five favorite beaches! No bathrooms and they did take the public rinse station away a few years back. Parking can be a challenging but there is a bus stop close by. Napili market is minutes away for excellent poke.

A beautiful no resort-y style beach. FYI: No lifeguards. We witnessed a medical emergency and no…read morelifeguard was hard. Limited parking - but it's still busy as there are a ton of condo's/motels on the beach. There are a few restaurants overlooking it, so easy to escape for a meal or a drink. When we were there for spring break, we were coming off a storm and it was quite rough. Some surfers catching some great barrels which was fun to watch. Other days it was calmer. A ton of snorkelers - I guess there is a few reefs full of fish. It's also adjacent to a sea turtle cove, so you can catch some sea turtles on their way. Overall, a great beach. I'd come again to the area.