Instead of calling the owner of this service degrading names, talk about how he could not fulfill the services he promised, agreed to refund my money, then stopped responding and disappeared off the face of the earth w/o refunding my money, I'm just going to recommend you find someone else to do your snow removal. Save your money. Find someone else to shovel your snow if you actually want your snow shoveled. Also, he reportedly has a pretty decent golf swing. http://patch.com/new-jersey/caldwells/car-found-west-caldwell-trucker-allegedly-attacked-golf-club-police-0 read more

It is 2 days after the storm and my driveway is untouched. The owner is unresponsive to emails and his voicemail box is full so no messages. How does this company stay in business? THEY ARE AWEFUL!!! read more

It is 2 days after a big storm. I did not expect to be plowed/shoveled out during the storm...but 2 days later? We have called and texted numerous times to find out when John would finish our clean up...no response. We left another message for John this morning, firing him! Do not use this company! read more

I wish I could give this a zero rating. The owner thinks he's better than everyone, and had no problem telling me to f*** myself. I needed about 50ft² of snow removed. The town needed it done ASAP and I would have retained him for the season if he just took fifteen minutes to do it. He started barking aggressively about how he's worth $350 an hour and told that my little job wasn't worth his time, even though it was an emergency. He said he'd go and check my lot so I waited and never heard from him. I almost got fined because he strung me along. Thank god I found a different reasonable, good contractor who will be getting all of my future business. Typical bad contractor type...never use! read more

Well, I've never ever used their service, but I never would after what I just encountered with the man in the company truck. While in the car with my sister at a red light, the driver in the blue "Snow Caddies" truck was parked on the right side of the road. My sister waited to assess whether or not the driver intended to pull out at the green light in front of her, like a courteous person. After a generous pause where he made no such move, she started to pull around him and go forward--you know, like a logical human being. But, UNLIKE a logical human being, this was when this non-gentleman started to pull out in front of her--well after the fact that she had started driving around his (illegally parked on the corner) vehicle. She beeped because he clearly wasn't paying attention, at which point he *blocking all traffic now* stopped to yell "Go back to Brooklyn!" with the wit of a 12-year-old. Okay, maybe 10-year-old. Though that seems too insulting to 10-year-olds. Anyways, I myself shouted for him to drive at that point because he was now delaying other cars and being no less than asinine and scaring my sister. That was when he shouted out his window (in the midst of father walking down the sidewalk with his approximately 6-year-old girl, certainly in earshot) an ever brutish "F#@% YOU!" along with waving a certain finger at us. Then he started driving only to slam on his breaks again like a primal idiot trying to make a point. I believe the point was this man would be a gentleman when he comes to remove your snow? To show how graciously he could deliver a service to you? To show what a great asset to the community he and the business he represents are? No, wait, I think the point was actually that you should steer clear of anyone so utterly brutish, verbally threatening, careless behind the wheel, and lacking of morality and competence. read more

Could I rate him a minus one? After contracting with him over Labor Day weekend 2016, he promised 5 snow removal jobs with an up front season's payment, and 1 free snow removal for the nest season. Well, I should have gotten suspicious when I had to call repeatedly for my contract (which NEVER materialized), and the flakes started to fall. We had to call several times for EACH snowfall to plow a 70 ft driveway, and shovel a 40 ft sidewalk. There was always an excuse; machine broke, it was still snowing, someone stole his snowblower from in front of a house that he had left unattended, blah, blah, blah. The last snowfall, he never came at all, and my 78 year old husband was forced to clear the driveway & sidewalk bit by bit over a 3 day period because Mr. Stephanelli and company are dishonest, ineffective and untrustworthy people. How he's supposedly remained in business for 8 years is a complete shock to me. Do not hire him. You may as well just throw your money into the trash and let it become landfill. read more