Difficult to get on the phone, have to call back repeatedly then long hold times, and then staff…read moreseemed somewhat rude - condescending on the phone when we asked why no recommendation for anything topical for our cat's open wet skin lesions, then asked to speak with anyone else, to please speak with the vet, upon being told they wouldn't see our cat with these open wounds for two weeks. We could come get some Revolution flea treatment, then bring the poor cat in two weeks. And when Dr Busby finally called us back we discovered where the staff, apparently, gets the irritable rude attitude. Will be happy to take our pets anywhere but Blue Ridge.

I've used this vet office for a few years and I can NEVER get anyone on the phone. I am fortunate…read moreto have pretty healthy cats so I have not needed them much but when I do it is impossible to get through. I have waited on hold longer than 15 minutes to ask questions about introducing a kitten into our home, only to be told they'll have to call me back. I still haven't received that call and that was over 7 hours ago. They get two stars because when they spayed our older cat they did an excellent job and administered pain meds which a lot of vets do not do. They did a biopsy on a growth on another cat of ours and never called with the results. I am switching vet offices after today, I find it super unprofessional that they can't treat the people on the phone the way they do their patients in the office.

Stopped taking my dog here after they held her up by her neck. These people should not have a…read morelicense. They neglected my dogs care after taking her there several times for the same issue. Thankfully we switched vets and she's still alive because of it. Worst Vet Ever.

Animal Medical clinic is a great vet clinic with a personal touch. Everyone absolutely loves the…read moreanimals they treat and all the Staff and Drs are so friendly and personable. They want to keep your pet very healthy!

My 5 month old Beagle, Cooper, had Parvo and Pet Urgent Care of Montgomery worked with me to get…read morehim well on a Sunday morning. I'm retired and on a fixed income and everyone from the lady at the front desk to the doctor were so kind to me and Cooper. They treated him in the office and sent us home with several different medications that worked like a charm. He's back to running around and getting into everything. They are open on Saturday and Sunday and the office visit fee wasn't higher because we were there on a Sunday.

Drs Kim and Graydon have cared for our Abyssinian cats for several years. They are skilled,…read moreknowledgeable, kind and concerned practitioners. They explain their findings and treatment plans thoroughly and follow up as needed. The support staff members are courteous, thorough, and ready to help. It is reassuring to have our beloved pets in the care of those in this practice.

Bell Road is very sweet and accommodating to your pets needs…read more Office Manager, Andrea, made my appointment for Mini Wheat's blood work. PR coordinator, Jennifer, entered me into the flat screen TV drawing and LOVES Mini Wheat. Dr. Lewis was quick with results and highly knowledgeable about Mini Wheat's health. I bring all four of my fur-babies here, two dogs and two cats and Im always happy with Bell Road and their staff! Thank you Bell Road!

Friendly staff, but wasn't happy with the service for the price. I was quoted $60-100 over the…read morephone depending on length of visit. The exam lasted 90 seconds and then 10-15 mins of essentially reading printed internet info, most of which I already knew. Then was charged $120..no lab work or true diagnosis. This was for a rescued reptile with issues. They're probably great with cats and dogs, but wouldn't recommend for a reptile.

The best veterinary and staff. I am disappointed they closed their office. I hope Dr D. Willis…read moreHenderson and her staff return.

I have been bringing my Lab here since he was 10 weeks old (2023) and Dr. Linda Johnson has been…read morewonderful. He's been in boarding and daycare before, but lately they have new staff. We boarded him for a week and got a call from Dr. Savannah Mashburn on Friday saying not to worry but he has a quarter size red area on his head where it looks like he rubbed it on the crate. She said it couldn't be a hot spot because that's caused by licking and he cannot lick the top of his head. She said she would shave the area to examine it better, apply Silvadene and E collar. I agreed to the treatment. I didn't have a good feeling so after driving 8 hrs on Sunday, I decided to pick him up instead of Tuesday. Got there and he was lethargic, had not been shaved and top of his head was hard and matted with white cream on his snout. An E collar was on and under his neck was wet, red and swollen. They had prescribed antibiotics and I asked to speak with Dr. Mashburn because it looked like he had been bitten. She said the tech didn't mention that and she would look at the video footage. I immediately took him to another clinic who treated him appropriately. Stay away from this clinic if you care about your animals!

This is a review of their dog daycare…read more Our dog had been going to another local vet for months and absolutely loved it. We were forced to transition to East Montgomery due to new work schedules and their opening hours. Our dog has begun showing all kinds of behavioral issues since going to East Montgomery that he never showed at the other vet. He is terrified to be dropped off and protests, desperately acting out so that we will not leave him. Compare this to his last daycare where he LOVED going and was very happy and polite being dropped off. We are removing our dog from daycare here. They have a very small "yard" and I have a hunch the dogs are not actually getting much play/socialization time. Unacceptable, especially for the higher price they charge. If you love your dog, this isn't the daycare for them. No comment on the veterinarian side. Have not really used them.

I brought my cat here for vomiting and lack of appetite. The vet prescribed medicine and…read morerecommended a blood test, promising that the results would be available by Wednesday. However, I received no updates. I even visited the clinic in person, but was unable to speak with the vet. I sent multiple follow-up emails regarding the missing results and requested a refund, but all my communications were completely ignored. Thankfully, my cat recovered on her own, making the delayed results useless. Failing to deliver test results while ignoring a client's repeated inquiries is completely unprofessional. I ended up having to dispute the charge through my credit card. I do not recommend this clinic if you expect basic communication and reliable service.

I visited Goodwin Pet Resort at Pike Road for the first time on Tuesday May 28th, my dog Max had…read moredeveloped a cough and I called to see if I could get an appointment, the receptionist was very warm and friendly and schedule an appointment that day. Because they weren't sure if my dog had something contagious they examined Max at my car, which I thought was awesome. Dr. Kallam and her assistant (I'm sorry I didn't get her name) were so very kind, caring, and thorough. They were very gentle and sweet with my fur baby and that meant a lot to me. Thank you to the staff and Dr. Kallam for scheduling the appointment so quickly and for being so kind and caring.

They are very kind, funny very helpful they know what they are doing and they can fix your animal…read morethe right way

If you have farm animals, this vet may be ok for you. If your pets are part of your family, find…read moresomewhere else. When we started with this vet, we had 3 of the sweetest most loving dogs God ever put on earth. One passed from cancer 12/30/2020. We had her cremated and got a beautiful bag with her ashes, a paw print and lock of hair. She went in the urn with our previous 2 babies. Our sweet Duchess passed with cancer on 6/5/2021 and again we had her cremated and got a beautiful bag with her ashes, a paw print and lock of hair. I took Duchess' ashes and set her in the closet to wait for her brother so they could be put in the urn with the other babies together (they had never been apart since birth). That same month, Duchess' brother, Duke, was diagnosed with kidney failure and we were told he would not make it very long, however there is no way to predict a time frame. I took great care of Duke. I made sure he only ate the proper foods, had plenty of water using syringes up to 10 or 12 times a day to keep his kidneys flushed. We had to take him to the vet several time and each time it was over $350. Duke started to succumb to the kidney disease and on 1/13/2023 we made the decision to peacefully end his life. The doctor administers the drug and within seconds, he sweet little heart stopped, and he was at peace. My heart was shattered into infinite pieces, and we were left alone to say our goodbyes. Shortly after everyone left the room, Duke's right leg went straight up in the air and then slowly came back down to gently rest on top of his other leg. Several of the assistants and Duke's groomer came to see if we were alright and asked if we were going to get another dog. We told them that at our age we had decided not to get another as saying goodbye we just too traumatic and emotionally draining. We asked, and paid, for Duke to be cremated in the same fashion as his sister. After nearly a month of continued calling and checking, we were told they had not had Duke cremated, but rather "Disposed" of his body. When I learned of this news, I collapsed to the floor in agony. It has now been 2 months and I am still unable to process what "disposed" of the body even means; I only picture him being discarded in a dumpster like ordinary trash. I was grieving his death; however, I will never have closure to the wonderful 15+ years my sweet baby gave me. I will never be able to process what they did to him. I am unable to be around dogs now. I won't go visit my friends who have dogs as it is too painful. I don't know if that will ever change, I don't know if I will ever heal or if I will ever be the same. I am unable to take Duchess and put her in her final resting place because she should have her brother with her. Once these people found out we were not going to get another dog, and that we would not be spending any more money with them, they simply discarded us as human beings with feelings and then simply "disposed" of my sweet precious Duke as though he was a piece of trash. If your pet is a loved family member, find a better place for their care.