We stayed the weekend Thursday through Sunday at Expedition Station and had a terrible lodging experience. Upon check in Thursday night, the A/C wasn't working. I called maintenance Friday afternoon and they were able to fix it. The bathroom faucet also dripped all weekend. Maintenance said they'd have to put a ticket in with the plumbers. When the rest of my group arrived Friday evening, there was little to no hot water in the shower. Saturday evening, not only was there no hot water, but there was barely any water even coming out of the shower head. Already upset about the circumstance, I figured that this was just a peak time for usage and that the issue would be resolved on its own by morning. This wasn't the case, on Sunday morning there was still no hot water. No only was not having hot water inconvenient and uncomfortable, but everyone that stayed in the room ended up getting sick after our stay, probably from being in the rain then coming back to a cold shower. I called Snowshoe about the issue and they gave a 15% discount off of the lodging. When the discount hit my account, they only took 15% off the cost of the actual lodging, not the taxes and fees that were near the same amount as the room. After another phone call to snowshoe, they finally agreed to give the 15% off the entire amount. Even still, $700 for a 3 night stay split between the two of us staying in the room only resulted in a refund of about $50 each. I will likely never stay at a snowshoe property after this experience and their lack of responsibility for the issues that occurred during our stay. read more

So THIS is what snowboarding on SNOW is supposed to feel like?!?! I have yet to book a flight out West to partake in the glorious powder slopes that grace the mountains. Until then, Snowshoe will have to do. Luckily, it snowed both days we were there - and snow making was going full blast. If you're looking for a nice place to ski or board within driving distance of D.C., Snowshoe would be a good bet. Plenty of trails with a good mix of difficulty for all levels. Note on the drive up and back. It twists up and down mountain roads. If you're prone to getting car sick, you'll turn green. A four wheel drive vehicle would also be a plus. Plan accordingly. The mountain seemed to draw a mixed crowd, that leaned more towards families. Yes, you will see the occasional skier decked out in full body camo gear with an orange beanie swooshing down the slopes next to you. It IS West Virginia after all. But take comfort that you can pretty much get venison prepared six ways to Sunday at all the restaurants! From what I can tell, the rental equipment seemed to be in good shape. Now always finding someone at the desk to serve you is another matter. But overall, a much smoother process then some other mountains I've been on (AHEM, Whitetail). If you want access to all the amenities and be able to walk from restaurant to restaurant, stay in one of the properties located on top of the mountain in or near the village. Shuttles do run, but I could think of much better ways of spending 10-15 minutes then freezing my ass off waiting for the bus. read more

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After years of slugging around the less-than-impressive-but-charge-everything slopes in North Carolina, I finally made it out to Snowshoe in West Virginia. And oh my, it is definitely the best option for skiers/boarders in the Southeast! possibly in the east coast, second only to the obvious like Vermont. It's less than a 10-hour drive from Atlanta. Worth a 2-3 day trip or longer if you have the stamina and wallet. It's in the middle of nowhere, and the single lane road leading to it is very windy. Lodging is limited, and the gas will be expensive. Still, it's a lot cheaper than going out West! I love the buffet of trails. Most of them are kind of narrow, even the greens. Their blues and black diamonds seemed more fairly labelled than those in North Carolina. None of the black was open when I went in mid-December, and only one or two blues were. The trails are fun, diverse. The snow was powdery and only icy in very, very few spots. Some of them plateaued out in parts, which was kind of annoying for a snowboarder. Free shuttle service is available at various points of the mountain, including the Inn at the base, the very top, and The Village (The Village is the main area with shops, eateries, ski school, and shuttle stop. Several lifts come up to this area). The shuttles could be more frequent but overall was efficient. Multi-day passes include night skiing at Silver Creek (a smaller mountain adjacent to Snowshoe), so you can technically ski from 8:30am to 9pm non-stop. Pretty awesome!!! Happy shredding :D read more

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My all time favorite resort that is actually kind of close (to Richmond/northern va) Every single time I come for a trip to snowboard it never let's me down. The conditions are usually always perfect and they always seem to have fresh powder! I love that it has many different trails and high speed lifts to take you where you need to go. Also, the shuttle service can get you to places so that you don't have to drive. We stayed at "Top of the world condos" it was great. It was a ski-in/ski-out area. Behind us was the soaring eagle express lift. It was very convenient to stay here as we just woke up and snowboarded out! I definitely recommend coming here for snowboarding/skiing. Even if you just want to get away they have a lot of other things to do. Dining, night life, shopping you name it. Looking forward to vacation here again! read more

Snowshoe Mountain - Beautiful view - Ski Resorts Near Me - Snowshoe, West Virginia

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Snowshoe is a decent ski area but has some pitfalls. First, Not sure why the initial developers thought it was a good idea to put all of the lodges and infrastructure on the top of the mountain? This requires you to drive six miles up some pretty steep roads and at the end of the day, drive back down them. The layout at the top of the mountain is a bit confusing. If you ski down to a section, you most likely won't be able to ski back to where you started. Either you will have to ski down to the bottom and take a lift back up or do a significant hike back to your starting point. Another bone of contention is a a general lack of ski racks at any of the places you would stop at or start at. Not a huge thing but scratching my head as to why there are basically none near any of the major buildings. Now this is most likely because the resort caters to people who are staying at the many condos/hotels at the top of the mountain and is not geared towards the drive up skier who is visiting for the day, which was me. When I was there (Feb 26, 2021) it was incredibly crowded and in fact, I haven't encountered lift lines like this since the 1980's. Clearly the Pandemic hasn't stopped or may have actually increased people's desire to get out and do something. For the advanced skier, the Western Territory offers some pretty good vertical drop on some nicely laid out trails minus some runoff that you'll encounter. The best part of the Western Territory area is that you won't run into the crowds because they're all on the other side of the mountain. The lift line staff takes the whole mask thing a bit too seriously to the point of being a little overbearing, I'll just leave it at that. Final recommendation would be to book your accommodations far in advance and stay at the mountain. I ended up making a last minute decision to ski Snowshoe and had no reasonable options at the resort and ended up staying in Marlinton, WV about 22 miles away. Final note, I'll come back but will only do so if I can stay at the resort and hopefully, the crowds won't be as bad. read more

Snowshoe Mountain is BY FAR the best ski resort in Mid-Atlantic. It's owned by IntraWest, the folks behind Tremblant, Steamboat and formerly Whistler-Blackcomb, so they know what they're doing. We just returned after a 10 year absence and things have gotten even better. Great runs, great choice of lodging in all budget ranges. And they are pretty snow-sure (except, of course, the weekend I went and it was warm). Good snow making. This is a true skier's paradise! A couple of notes: Be aware that this place is in the middle of nowhere. From DC, it's a good 5 hours away in good conditions (even though Google Maps and Snowshoe website claims it's only 4 hours). --There is little to no mobile phone service due to its location near a radio telescope quiet zone. Only AT&T works, and even then you will only have 1 or 2 bars at the most. --AVOID HOLIDAY WEEKENDS AT ALL COSTS! I waited up to 30 minutes in line at some lifts. And every restaurant had a minimum 60-90 minute wait. One restaurant, the Fox Fire Grille, had a 2 hour wait and even then we were told there was no guarantee we'd be seated before they closed. If I lived closer, I'd go a lot more often. But I'd rather save my money and go to the Rockies or Europe. read more

Snowshoe Mountain - Ski Resorts Near Me - Snowshoe, West Virginia

Skied the week of March 2 for a few days. It is almost certainly the best skiing available on the east coast anywhere south of New York. Couple of observations: 1. Lift tickets are only available for whole days, they won't sell you a half day. I thought that was ridiculous, and exploitive in the extreme. I paid $200 for a day and a half of lift tickets/skiing. Another hundred for the equipment. 2. Despite freezing temps at night, and a rapidly diminishing base during the day ... they didn't make any snow on any run during our stay, nor did they groom most of the slopes. While I enjoyed the skiing it could be treacherous with ice caps scattered on the slopes and loose snow piled up as a result of no grooming. Did I enjoy myself? Yes. Are there any meaningful alternatives near? No. But given the charges, they don't appear to be seriously interested in giving customers a memorable experience on the slopes and focus on saving on effort/money. read more

I will give a one star for Snowshoe cleaning and lodging department. We rented a Camp4 unit 18 last week. This room was very dirty. But what really creeped us out was that we found someone's socks in the couch. The main thing is we didn't have a sheet set with a pillowcases. How people supposed to sleep on a such way? All blankets have a hole on them if you can say it is a blanket. We called to cleaning department a left a voicemail, no response. We met a cleaning team on a next day of staying and nobody came to our room. Finally we attended a front desk, but nobody came to our room. You can say it is a covid issue, but you have enough employee on these days. And if you guys charge 350$ per night you have to be responsible for basic things. A room was reserved via Snowshoe.com read more

Snowshoe Mountain - Ski Resorts Near Me - Snowshoe, West Virginia

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So its rather obvious this place isn't going to compare to anything out west, but it's about as good as it gets on the east coast in my opinion! Great village, and lots of fun to be had here! We came during demo days, and got to try out all sorts of boards and skis for free! Our whole group was most pleased!! :o) Other than that, the rental equipment is in good shape, and in fact some of the people in our group preferred the rentals over their own equipment! I had lotsa of fun tubing on the days I was a little too sore to board! If done right, it can be VERY affordable!! I like that I can walk to just about everything, for entertainment, dinner, and drinks! My only complaint is that the village is atop of the mountain, so it gets QUITE windy and cold!! read more

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Tried Cupp run per another review on here. Cupp is definitely a black even by CO standards, esp when icy. It is the closest run to CO as far as it being a mile and a half long. I've skied all over CO, CA, been to Chile too. Agree about the rest of that review where more time is spent on lifts than slopes in eastern US. Snowshoe has snow. Their new added snow machines this year have helped. It's always a friendly fun time. Silver Creek if it's open is another option for day time to avoid crowds. It has wider slopes for beginners. read more

Overall, we had an awesome time here! The restaurants weren't too crowded and the accommodations were about average, but the skiing was awesome! They have multiple runs in every class you could imagine...truly something for everyone. If the crowds are like this on President's Day, I'd love to come back on a regular weekend. Lines at some of the main lifts took 15-20 minutes at the most, but often, you could ski right up to the lift. If it weren't for the 9-hour drive, I would make this my go-to ski resort. Best skiing east of the Rockies... read more

I am going to go with my buddy's post because we went through the same thing and we was there with him. I will never go back. I work for a hospital system that covers Morgantown, Weston, Fairmont and Kingwood. My role is in administration and I will not recommend this place to anyone. Jason Sit down, strap in your bindings! This is a long ride! Horrible! Everything but the slopes.... checked in Friday 1/22/21 Excited and my sons first time snowboarding as was my first time (at snowshoe) back in '93... stayed at Silver Creek. The room was outdated, chair was broken with a metal piece sticking out the front, the baseboard heat didn't work and we were given a space heater (with a 3yr old) when we told the front desk associate she said she'd send someone or change our room. Enough said, I hit the mountain. Came back after 2 runs and no one had come by. Ok, I'll deal with it in the morning... after my son had a pretty cold night on the pullout couch (which sucked too btw) I stopped by the front desk in the AM on the way out and told a different employee. She said she would take care of it.... hit the mountain all day and returned for a late lunch. The heat still wasn't fixed and I noticed the lavatory faucet was dripping.... geez.... this is starting to not feel like the "deluxe" room I paid for. Had lunch at the Locker room and I can honestly say Tom/Tim (male Asian server) was horrible at his job, rude, sarcastic, and just a general disappointment. Btw the food there is precooked, pizza is raw and doughy, chicken precooked as well and dry as the Sahara, burger store bought/precooked patty that isn't worth the 50¢ bun it's put on. I returned to the front desk and asked about maintenance, a different room, something.. the young lady replied she'd send some one right up... I returned to the room and the maintenance man showed up, nice guy but was just nonchalant and told me "she knows about the heat being broken and that chair broken. I don't know why you're in this room. They've known about this for a week or two." Oh wow!!! Wow... now I respect his honesty and he is the type of employee you need because he generally sounded frustrated about the situation. He apologized and said if he could come back with a space heater he would. (He never did) I called the front desk after 30 min and asked for another room and the woman replied that the resort was booked and I could purchase firewood at the rental shop if I wanted heat... hahaha wow! again.... so now the heat is broken and I have to purchase my own firewood?!? Deluxe room?!? Really?? I gave up on that and said let's go to the repair shop and fix my jammed binding... when I got downstairs the young lady said I could use the screwdrivers on the tables... I said can I just drop off and have y'all fix or replace them? That's when she told me that would take a day or two and I could fix it myself faster and for free. Omg seriously!!! For the love of god I just want to drop my board off for a repair or new ones (which is more money I'm spending) take a hot shower and get some freaking heat in my room! Is that to much to ask from a Ski resort with "deluxe Rooms" to offer? There are a few more disappointing and dissatisfied "happenings" that occurred this weekend such as my 12 yr old hearing you're slope attendants swearing at guest, rude staff, the wood burning fireplace trying to kill us, no tubing passes available, etc.... but I won't go into further detail as I have taken up enough of your time and have already came to the general conclusion that you genuinely don't care about your guest . I'll leave you with this; we booked 4 rooms, a total of 10 people and were ready to have a great time with great food, a great "deluxe" room and a great staff on a great mountain. In the end the only thing that didn't disappoint was the mountain. I won't be back and I will steer everyone I talk to from now on away from Snowshoe and to Canaan valley. read more

Nothing opens until 8 and everything closes at 6. No grocery, no coffee, no anything after the timeframe of these hours. Come prepared from your local grocery store with EVERYTHING you might need because you're out of luck if not. And it's not a matter of "lack of workers", they are up at in the stores at 6:30-7, just don't want to open anything until 8. read more

Good place to take the whole family. We came in the summer and we enjoyed the zip line, the lake, the beautiful scenery, the horse back riding and the well put together furniture at our room at the Corduroy Inn. read more

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Check snow report before going and you'll have a good time. Snowshoe is the best medium sized mountain that the mid-East coast area has to offer. If you need some speedy runs go to the Western Territory. After a snow dump the Cupp run can get kinda powdery and is a lot of fun. If you wanna be laid back you have the main mountain for the day and Silver Creek for the evening. The black runs at the main mountain are still fun but towards late afternoons the base tends to become too thin. Same with the blue runs at Silver Creek towards 7-9pm. For restaurants I like the White Rabbit. The sandwiches are generally good and I prefer the Ruben and the rib sandwich. read more

While the skiing is good, we are extremely disappointed with our accommodations. When booking the reservation I specifically requested a quiet room, preferably on the top floor, because I have difficulty sleeping particularly if it is noisy. I was told that Snowshoe would do its best to accommodate this request, although it was not guaranteed. I understand that but they seemed to go out of their way to do the opposite. We arrived at 11:00 AM, no doubt ahead of many others who checked in that day as check in starts at 5:00 PM. The room is in the noisiest possible place. It is right next to the hot tub and there seemed to be a party going on out there last night. The living room window actually overlooks the hot tub so the sound comes in even more than if it were a solid wall. It also sounded like a herd of elephants was upstairs as the floors are so bad. Very disappointing that the room failed my request in every possible way. When I brought it to management's attention, they said they could move us to the room next door but that, of course, it would still be on the second floor right next to the hot tub. So, their solution was to have us go through the inconvenience of moving with no benefit. They also suggested I call security if people upstairs or in the hot tub are noisy. I'm not planning to make people trying to have fun miserable and as far as the people upstairs are concerned, they weren't doing anything wrong but were just walking around. It's the creaky floors that are terrible. If you do stay at a Snowshoe property be sure to bring some DVDs. Most units have basic cable --ours doesn't even have HBO--and no streaming service. On a rainy day like today it would have been nice to be able to watch a movie. read more

Best ski resort I've been to. There hasn't been much real snow this season, but Snowshoe does a pretty good job at hiding that. However, it is only the best I've been to because I've only been to resorts in the NJ/PA area..and the previous time I went snowboarding was at Liberty (which is terrible; see my review on that resort). It's also the most expensive lift ticket I've ever bought (~$80), but I think it was worth it. I do wish I could've stayed there longer though. Some parts of the mountains don't have night riding.. Just get there early (opens at 10am?) and ride til 4pm and it'll be great. And as some other people mentioned, it's FAR from EVERYTHING. It's in the middle of nowhere and since the resort was full for president's day weekend, we had to stay at a hotel ~45 min away in Elkins. But it is a nice change in scenery from the suburban parts I come from. read more

Snowshoe Mountain - it's snowing! on president's weekend - Ski Resorts Near Me - Snowshoe, West Virginia

Please help Lilly return to her loving family $10,000.00 REWARD for the safe return of Lilly, No questions asked, and we will not file charges. Just drop her off at a local fire department, police department or veterinarian, or call Snowshoe at 304-572-5895 to facilitate an anonymous return. Last seen on Monday, March 18th around 9:00 am at Snowshoe West Virginia, Expedition Station 3rd floor, wearing a blue sweater and pink collar with tags with owner's phone number. 12 years old. Her TONGUE HANGS OUT as she has only one upper tooth. Her front leg is shaved from where she recently had an IV. She has several health conditions which require regular medical treatments. read more

Snowshoe Mountain - Lilly was taken at Expedition Station 3rd floor, please help find her - Ski Resorts Near Me - Snowshoe, West Virginia

a man on ski patrol who went by "mongo" smelled strongly of alcohol and was unable to assist my hurt son. extremely unprofessional and should be fired. read more

I would recommend. I do not recommend going for any more than two days in the summer months though. There's things to do but you will get bored after two days. The customer service needs some work and the shops are EXTREMELY overpriced. read more

Don't waste your time...go to Wintergreen or Winterplace. The resort is totally sold out but management decided to eliminate all inside dining on the mountain, causing everyone to try and find a place to eat their to go food outside in 18 degree weather, snow and wind. I would have a different opinion had they posted a warning on the website allowing people to make an educated decision on whether to visit or not. It's obvious that Alterra is only concerned about the money and Patty Duncan doesn't give an Airborne Intercourse about anything other than the dollar either. Tony Minnick read more

People come from all over for this mountain, so on a Saturday/Sunday, it is packed. Be prepared. And the skiers are not that great. Tips. ski on a weekday if you can. Check out SnowCreek as it is much less crowded. Western territory has some steeps and longer trails. Less crowded. We had a lot of fun tubing at 7pm on a Friday night. Not too crowded. Foxfire grill as good food, no wait at 530pm. Stay on the mountain to avoid taking the shuttle. Mountain Lodge did the job. Otherwise, keep realistic expectations for skiing in WV - decent man made snow, long lines, kinda expensive food, crowded slopes with people just learning to ski. All in all a decent family ski trip. Probably the biggest, best mountain within 5 hours from DC. read more

We stayed at Rimfire Lodge at the resort center at the top of the mountain on a trip through West Virginia. When we made the reservation online, they stated that entertainment, shopping, and restaurants were available "outside your door". Since it was a Wednesday, not a thing was open after 5. Before 5 there was just a little grocery store open. The next morning, there was a Starbucks luckily that had some breakfast items. We had driven 8 hours that day and specifically selected the Rimfire so we could easily get some dinner. Wrong. Fortunately we had some leftover sandwiches in our cooler or we would have had to drive back down the mountain. The lodge was so deserted it was like a Jack Nicholson horror movie. Spookily empty. I'm sure it is nice when some of the attractions are open but I would not recommend at all in the off season. It would not have been an issue if their online booking and advertisements advised everything was closed. I complained but did not even receive a return email response. I can't recommend this place. read more

I really enjoyed it the hill made the tubes go so fast and the escalator was awesome and so easy to hook up

02/24/2017: Drove 5 hours to take up their online invitation to take up your rain gear and enjoy a three day weekend of fun, NOT! Their top of the mountain lift broke down and they made us walk 30 minutes to the nearest lift to only then have a bus come pick us up. When we finally made it back to the top of the mountain the first customer service agent said we had to go to another agent to get help about 1 mile away, which we went to. We then went to discuss a well deserved refund only to get denied from Front line associates and then a 1 level up manager! No voucher, no gift certificate, no beer voucher, NOTHING but a there's nothing we can do... thanks, the 20 of us will not be back, oh and the thousands we tell. read more

Went with wife and 3 year old daughter to Silver Creek today. Was distracted when pulling in and went the wrong way. Realized I had made a mistake and circled back. Parking attendant came out of booth and cursed at me. Nothing was harmed by me entering the facility the wrong way. I apologized to the attendant for making a mistake but he continued to berate, threaten, and curse at me. Hell of a way to welcome guests. Stay classy Silver Creek. read more

not a big fan. we went and got odd looks. guessing cause i was a minority. had someone run over my hand during snowboarding while I was on the side of the ramp where I wasn't in the way. also during the hot tub I was getting started at while I was just chilling there. wasnt the workers fault just the environment was not welcoming for me and my group. people were just being straight up rude. read more

Dangerous Experience and Negligent Staff! Snowshoe Mountain Resort Adventure Dinner- Not worth the risk! Review of Snowshoe Mountain Resort I traveled with a group of friends to Snowshoe Mountain Resort this past weekend. It was the busiest weekend of the season, and we had made reservations months in advance for the activity marketed to groups as an Adventure Dinner at a back country hut. The entire group was looking forward to this, and it was the last evening of our weekend trip. Had the adventure dinner been marketed properly, I would not have as many concerns. However, the experience was incredibly dangerous and the woman organizing the group, Carol, was outright rude to several members of our group on multiple occasions. The day of our scheduled dinner it had been dreary with significant amounts of freezing rain. I monitored my email, anticipating that there would be a cancellation for the trip. It involved a 2 mile trip by RZR ATV on a trail to get to the hut, and conditions started worsening as the evening went on. When my group arrived to the Snowshoe Top of the World Rental Center, I inquired about whether or not the trip was still on. I was told that it was, and no refunds were permitted, but to check with the guides when we checked in. As we checked in, I expressed concern about the freezing rain and conditions of the trail and was told by Carol "It's just rain, you'll be fine." The tour was set to leave at 6pm, so it was already very dark outside. Our group of 11 was to occupy 3 ATVs and we were told that anyone could drive as long as they were over 18 and were not planning to drink that evening at the dinner. After a very short and inadequate briefing, we were told to grab a helmet and head out to the vehicles. Carol indicated that there were varying conditions on the trail, from slush, to ice, to dirt, so to follow her closely. This short briefing left no time for questions and left us feeling that conditions were not bad and anyone should be able to handle the drive. I only wish that I had followed my gut and opted out of the trip entirely at this point. As we started the journey on the trail, it became apparent very quickly that many sections of the trail were sheets of ice. On top of this, there was very little visibility out of the RZR, no heat, and rain pouring into the vehicle. The windshield kept fogging up and needed to be wiped to get even the slightest bit of visibility. About 5 minutes into our trip, one of the RZRS carrying 4 of our friends spun out, doing 2 back to back 360s on the trail, heading straight for a tree. The trail went up the mountain and was very narrow, with steep drop offs in many parts. This alone would be frightening to a beginner driver in even the best conditions. As our 2 mile drive continued, all vehicles were sliding and there were many close calls for collisions. The guide in front was not within sight for those of us in the middle of the group, so we could not visualize which part of the trail to stay toward. This made for a terrifying experience that could have resulted in serious injury or worse. I am very thankful that no one was hurt, but the negligence of the staff, Carol in particular, is astounding to me. No amount of money is worth putting people in danger, and there should have been no option to drive in these conditions. A full refund should have been issued. This was not an inexpensive activity, with each guest paying over $100 to attend. As if things could not get worse, we arrived at the hut and were served our dinner. We had to submit meal choices with the reservation, and my group all opted for either steak or salmon. The salmon was practically inedible as served and was not cooked. One member of the party did not receive the steak she ordered, and when we requested the salmon be re-cooked we were told that "salmon isn't supposed to be cooked much" and offered a new piece. The photo below shows the difference of the original salmon served and the new piece. Carol was also present in the hut, helping to orchestrate the dinner. It was clear that the staff was not prepared for our group, but the two gentlemen working for her were kind and accommodating. Carol was clearly irritated and made several unprofessional and biting remarks to our group. When I asked for a glass of iced tea, she sharply told me "I only have two hands!" and walked away. There was no customer service or care or concern for our safety or experience shown by Carol. Finally, as our group prepared to leave the hut to return home, I was extremely nervous about the ride back. Conditions had not improved, and now a few hours had passed. We embarked on the ride home and at one point were stopped. My group thought one of the RZRs may have broken down ahead of us, so we sat waiting for instruction. A guide approached our vehicle and told us that the trail was a sheet of ice, and we would need to hit the gas the entire way up the hill in fro read more

Snowshoe Mountain - Ski Resorts Near Me - Snowshoe, West Virginia

Rooms are average...kinda of in rough shape, though. However, some have refrigerators, microwave, and a toaster. The policy for Lift tickets, rentals, snow tubing, and all other excursions is inflexible. No refunds, date changes, or substitutes are allowed. They are very rigid on all policies. The parking lots often require 4 wheel drive as the don't plow them enough. Some bar staff (particularly at the Fox Hole) are extremely slow, so better to bring your own. Signage is not clear and is lacking, so plan ahead with maps. Their website needs updating...they don't offer cross country skiing (at least no one knew anything about it) and many of the restaurants are not open. Try the Junction for lunch...great staff and nice lodge-like atmosphere. The night time SnowMobiling excursion was fun! Be sure to bring cash for a tip. All in all, an OK trip...check out Wintergreen for a better experience. read more

Where to start... First off, don't believe the hype about the slopes. Mediocre at best. They close at 4:30 and the amount they charge for lift tickets is insane. Same price as when I ski out west. I will save my lodging review for Silvercreek review...(Very old facility, only one place to eat-horrible food & service and facility smells old and of mildew) Back to Snowshoe. Better bring your own food and I mean down to the condiments. Food is at best, okay. A pre-prepared burger is $12.99-$15.99 and if you can find a server to get served you better get all that you want on the first greet. I wish this was specific to one restaurant but it's all of them. The only good service you get is at the bar so if you're with your family get ready. Family of 5 had a 14" pizza, cheese sticks, 2 sodas,2 waters, a philly steak sandwich... 1.5 hours, no refills and a bill for $97.60 before tip. We were still hungry. By the way if you want to eat past 10pm you better have packed your own food. I can't stress enough on how disappointing this experience was. I used to come up here a lot when a LLOOONNGGG time ago but you would think with all the buildings, "the Village", a lot more restaurants that they could get more employees and at least serve their guests. Don't build a resort if you don't know how to run one. Some Facts: "Grocery Store"- LOL...been to a QT Gas Station and had more choices. Be ready to be taken for a good buck also. Lift Tickets - 2 Adults, 2 Students, one kid 2 days 1 nigh skiing.. $1,056.00 (Less than half the runs open) Better drive during day... Barely any light during night to get around..don't even have signs lit up to get around. You will drive by your destination several times Using the name "resort" is not even close. For this type of money you should take your family to a place they can eat later 10pm, get around in well lit area, and have access to general provisions. NO SERVICE for phones and Wifi is so slow you can only text and sometimes not even that. Last time for me and the family read more

Do NOT Rent from Casago Snowshoe. BEWARE...Casago Snowshoe is NOT making accommodations to customers when travel plans are negatively impacted by COVID. We booked a 3BR condo through Casago for a ski weekend at Snowshoe. Shortly before our arrival, it became apparent that the latest COVID variant was highly prevalent in the Snowshoe area and a serious health risk to those at the ski resort. We were concerned and called the local Casago office to understand our options. The person answering the phone told us the office was in chaos due to the number of renters calling with COVID related concerns. While this was going on, we tried to purchase lift tickets to ski at Snowshoe and discovered lift tickets were sold-out for the weekend. [We were told by Snowshoe representatives that lift tickets were available if we rented directly from Snowshoe but NOT available to Casago customers.] In addition, we had booked diner reservations in advance at a restaurant in Snowshoe village. The restaurant later called and cancelled the reservation as it was temporarily closing down due to COVID. Given COVID concerns and no Snowshoe lift ticket availability, we tried to work with the Casago office for a refund or to reschedule our trip. They would not provide either option. I give Casago Snowshoe a very poor rating for how we were treated and strongly encourage you to use other options when booking a property at Snowshoe. read more

"I don't know, whatever." Until I visited Snowshoe last week, I had never heard this phrase uttered more times since high school. When what seemed like 50 mph gusts started shaking the old ski lift above my head I was contemplating getting on, I asked the lift guy whether it was still safe to go on. I got that response. When no one had network connection and I couldn't use Yelp I asked the front desk guy for nearby restaurant recs. "Whatever's around down the street. I don't really know." Me to the guy who "helped" me get boots, skis and poles: "do I need to turn these in tonight or do I just keep them through tomorrow when I leave?" Him: "I don't know, whatever." Ok, I know this is a ski lodge and it's laid back and all, but c'mon can some newbies get just a little help? Rant over and onto the important stuff: the skiing! This place makes a lot of snow, with their machinery and whatever else happens in that process, so it's the most likely place that will be open during the lull before real snow starts pouring in. They even do some special where you can get your money back if another resort has more open trails. That'd be hard to come by cause they have a ton! 2 whole mountains worth. For beginners: if proximity allows, go to Appalachian Ski Mountain instead. It's smaller and has less intimidating trails, plus a better (and wider) bunny slope for learning. If you have to come to Snowshoe, stick with the bunny slope and the easy green trails at Silver Creek. I'd been skiing about 4 times in North Carolina and I found these trails to be really fun, safe-feeling and somewhat challenging in spots. My boyfriend who had never been skiing ever before found it kinda tough to learn on some of the trails. I'd stay at the lodging near Silver Creek. It's a real pain to have to lug your equipment around on the shuttle (which can be tighter than a morning commute on the DC metro) all the way down the mountain if you stay at the Inn at Snowshoe. Worried about getting snowed in and not being able to leave? There are several lodging options and if you're there while it's gonna be super snowy and the roads will be covered and you don't have the right kind of vehicle to get around...well you might wanna stay at the Inn at Snowshoe. It's the cheapest and at the bottom of the mountain so the road conditions are way better down there. AT&T is the only cell tower in the area. I have AT&T and at best I had two bars for about 5 minutes before service would cut out. Best food and beer selection and bang for your buck? Old Spruce Cafe and Tavern which is located near the top of the mountain in the village (the shops around the main ski mountain). read more

Was here last weekend as it was apparently the most decent (and nearby) place to Cass Scenic Railroad. I booked three rooms. ALL of the rooms were severely lacking in cleanliness. I'm sorry I didn't take a picture of the pee and TP all over my toilet when I walked into my room for the first time. Totally unacceptable. Hair in the shower as well. Completely disgusting. I went right down to the front desk and, politely, explained the situation. I've been on the other side of the counter before in such situations and I don't really think getting super wound up makes things better. I'm firm but polite. They were very apologetic and asked if I wanted to switch rooms or have my room cleaned. As I already unpacked my stuff and didn't really want to pack again for just a single night stay, I asked for the room to be cleaned. Didn't appear to be much of a cleaning. At least one of our other rooms also had cleanliness issues. They offered a credit on my card - $15 was refunded. I'm glad I got something but I thought for the money I spent, this was a little cheap. I also spent a considerable effort getting parking charges refunded. We had one car and 3 people. Everyone was charged for parking despite us all taking one car. I went right down to the front desk and, politely, explained the situation. I've been on the other side of the counter before in such situations and I don't really think getting super wound up makes things better. I'm firm but polite. They were very apologetic and asked if I wanted to switch rooms or have my room cleaned. As I already unpacked my stuff and didn't really want to pack again for just a single night stay, I asked for the room to be cleaned. Didn't appear to be much of a cleaning. At least one of our other rooms also had cleanliness issues. read more

Loved this place! Important note before I start the review: I am not a very experienced skiier. Beside Snowshoe, I have been to Roundtop, Big Bear, and Blue Mountain in Pennsylvania, and Wintergreen in Virginia. My time at Snowshoe the past weekend was the first time I had skiied in five years! So this review is coming from a beginner's perspective. Anyway, I thought Snowshoe was awesome, and the best place I have skiied so far. First, is the size - there were lots of slopes to choose from, and we were skiing for 3 days and I never felt bored with the options. I am a green-sloper and there were probably 8+ different slopes to choose from in the main area (too lazy to look it up) and two fairly long and fun ones in Silver Creek. I also liked that they ended in areas with multiple ramps and you can see coming down which has the longer lines and pick accordingly. Some slopes were short but I found them all generally fun. I also tried some blues - a couple of which were short and manageable. If we had stayed longer, I would have tried more. I recommmend Jay Hook or Slap Jack for crappy beginners like me. Other entertaining aspects of the resort are the kind of dirty names given to some of the lifts, trails and lodging, funny/grumpy staff, and having good views of the "trick" or "jump" areas from the lifts to watch snowboarders wipe out. This is the first time I have stayed at a ski resort on the mountain itself and not in a crappy motel somewhere far away and having to drive each day - I will have to say its expensive to stay on the mountain but totally worth it. It was great being able to exit the hotel and get on the skis immediately. Here's a VERY important tip for those like me who hate waiting in line. On Saturdays when the place starts filling up, leave BEFORE noon to go to Silver Creek area. Silver Creek is the night skiing place, and you have to take a bus to get there. Consequently, very few people go during the day. We left the crowded Saturday slopes early on Saturday and were SO pleased. Silver Creek was practically empty - we could ski down and hop right on the lift! Pro move. If I had to pick something to complain about, it would be the bathroom situation. Not enough bathrooms at ALL on the slopes. The restaurants near the lifts had bathrooms, and the lines for the women's room were enormous - I definitely waited longer in bathroom lines than in lift lines or food lines and it was really annoying. I am amazed at the capacity of those dingy little toilets handling being flushed every two minutes for hours each day and the waiting was very unpleasant. There is so much space at the bottom, they should build a HUGE multistall bathroom complex to minimize wait times. If they can't do that, at least make the existing bathrooms co-ed (though I did see lines forming for the guys too)! Frankly if I were a male I would just go pee in the woods. The bathroom waits were the worst part of my experience here. Thats it! Its a long drive from DC but well worth it and definitely the best ski resort I have been to thusfar. read more

Went with 3 kids and 2 adults over MLK weekend Jan 2013. We WASTED 2 hours standing in rental line. That's the biggest weekend of the ski year and they were woefully understaffed. It's unforgivable to not plan for more staff when it is predictably the biggest time of the year -- I had an 8 y.o. and a 4 y.o. in line for 2 hours -- it was a miserable experience. Once on the slopes, the skiing was quite good, the staff courteous. I hope the message reaches the management so that this type of oversight can be corrected and the place can rise to its full potential. read more

Mother Nature may not have smiled upon out visit as it was 65 F on this President's Day weekend, but I can't say anything negative about the resort itself. We all had a great time! I quality of the snow was awful (Think Buttercream frosting) but I can't exactly fault the resort for that when it's so darn warm. I will say, that the resort itself was well laid-out and it was not hard to navigate to your favourite slope. That being said, you could easily mix together a new run everytime with all the turns and paths that the mountain has to offer. Reservations were made online, which was a breeze. Everything was easy and straight forward. When we got to the check-in counter, we were greeted warmly and quickly given the keys to our room. We stayed in the Snowcrest Condos. Each condo is decorated (with I assume the owner's own) sense of style, but the amenities were fairly standard. Rooms were clean and cozy. I really appreciate the busing situation. You can get to any of the slopes within 10 minutes on buses that run every 10-15 minutes on the button. Drivers were friendly. The resort offers a great variety of restaurants and bars for your food and drink needs. All in all, it was a great time! I would go back... hoping for slightly colder temps. read more

I was phoned by someone on staff at Snowshoe Resort when I first got into the Pedestal House. They told me the couch in the living room was broken and couldn't be replaced before the end of my stay. She said she'd be refunding me $250. I contacted management (Molly Cabaniss is who replied only to confirm my $250 refund went through then subsequently ignored me) regarding the list of additional issues below. It was really disappointing and now even more so that I'm being ignored. I will never go back. This resort used be be "four star quality" and classy. Now it's clearly just your typical overpriced motel-type service with zero customer service. Below are the issues I had. Don't waste thousands of dollars and 30 hours driving round-trip like I did. (photos available of the below items upon request) - broken couch in living room - $250 refund promised, received - other small loveseat in living room dirty and worn, not useable (the above two items left one single chair to use in the living room of a full CABIN for the duration of the stay...ONE CHAIR for a cabin that sleeps 6-8 people) - fireplace knob hanging out of the wall upside down by one wire while the other wire was sticking out exposed (I called the customer service number at the mountain right away and was told to use the timer knob...that was hanging out of the wal - with electrical wires exposed - and not connected to the timer knob!!. I gave up explaining after the second try.) - fireplace wouldn't work at all without taking off the maintenance access plate and using the manual operation switch (had to secure the timer knob exposed wires so as to prevent shock and fire hazard) - kitchen rug tried to kill me several times since in front of the fridge it slides on the floor like ice and none of the rugs had anti-slip mats underneath - being that they're immediately next to the stone counter-top, they're asking for a wrongful death suit - really strange / creepy set up with a piece of carpet "blocking" access to the basement or vice versa, blocking someone's access to me above - freezing cold air coming through and without access to the basement, serious security concern (a literal piece of carpet will NOT keep an intruder out - how do you people think this is acceptable in a $3k cabin at a ski resort?!?!) - one tiny parking spot for a full cabin with solid ice down the 45 degree hill to the house gangway (no other access to cabin) - living room floor gross/sticky in front of sliding doors two full feet across - cabin was clearly not cleaned - dirt / trash on carpet just under edge of bed in master - again, clearly not cleaned or eve vacuumed - foam perimeter seals on living room windows falling / hanging out in foot-long pieces - kitchen and entryway floors very uneven to the point that I went underneath the house and inspected the foundation and pylons as a risk engineer out of safety concern. The entryway slopes down towards the gangway, and the kitchen floor slopes two other different directions, one side goes down toward the fridge on that side of the kitchen island and slopes down the other direction on the other side of the island (picture a gable roof with the kitchen island being the peak). While one, maybe two of these things would pass for ok, I do not feel I got what I paid for considering them all. I requested consideration for increasing the refund amount and was ignored by Molly even after I followed up TWICE. I have always loved the resort, this being the first time I chose a cabin over one of the lodges, but I was sadly disappointed with the experience. What a complete waste of a huge amount of money and huge amount of time. Don't waste your valuable money and time like I did and then get ignored when you ask for help. read more

Snowshoe has a variety of trails and many for beginners. On a warm weekend in February some of the lift lines were 15 minutes (the one at Ballhooter was the worst). The shuttles to Silver Creek (the side mountain) were more or less every half hour, but didn't really run on a regular schedule either, so they weren't very dependable. I didn't get a chance to go to the Western Territory section, but I hear it's really nice-- it's one lift that services two long black trails. The rest of the mountain was pretty crowded with the exception of the black trails and some blues. Snowshoe created a resort "village" at the top of the mountain about 7 years ago. It's cute, but you shouldn't expect much. There are overpriced restaurants, overpriced gear shops, overpriced clothing stores, etc. This is not really a "genuine mountain town" experience. My other issue with the "village" was that other than one shabby cafeteria (Shaver's Center), there was no indoor place to sit and just hang out. You needed the key card of the specific lodge that you were staying at to go into it. I actually snuck into a bunch of these places and some were really nice-- comfortable lounges with awesome couches, computers that had (slow) internet access, beautiful decorations, fitness centers... but none of these were open to the general public, or even to the public with key cards from other lodges. Also, there was no cell phone service on any part of the mountain except for the village area at the top of the mountain. Over at Silver Creek, there was zero reception. My understanding was that wireless internet was limited or nonexistent. I would not go here if the high temperature is over 35 degrees for the day. It just gets way too slushy. I would only consider going again if there was a recent heavy snowfall and I could get a good rate. Intrawest, the giant ski resort corporation, took over this place a few years ago and as a result prices went up. read more

I spent 11 days on the mountain this year, and bought my season pass for next year. $200, good March 1 til the end of the next season. The set up is great. Rent a place on the top of the mountain, where all the action is. Take a free shuttle from place to place. Preferably shop for groceries before coming, because the food options are expensive and the waits can be unbearably long (2 hours? No thank you). The Western Territory has some decently-long black runs (for the East Coast), though it gets iced over pretty quickly. I went over President's Day weekend, when it got a huge dump. I actually experienced powder conditions on the East Coast. I'm not sure it'll happen again, but it was awesome while it lasted. read more

Beware lift tickets and other prepurchase tickets through their website are non-refundable, so either call and buy or get insurance as there is no refund at all, and will not work with you at all or budge an inch. Not helpful. Fiancee got very ill and could not come on trip. Would have to send proof of illness to insurance for claim even if purchased. Lift tickets are pricy for what you get, but thats east coast skiing for you... Not pleased with their customer service or website usability, still having trouble finding out my itenerary (glad i took a snapshot during checkout). If there is no other convenient refundable way to buy the tickets online feels pretty slimey to me. read more