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    Social Security

    3.1 (46 reviews)
    Open 9:00 am - 4:00 pm

    Social Security Photos

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    9 years ago

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    9 years ago

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    9 years ago

    Please see my comments. I guess they were too long to show up w/out clicking on them. I HIGHLY RECOMMEND this office!

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    8 years ago

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    Review Highlights - Social Security

    The woman behind the counter was kind and helpful and the fabulous clerk at the next counter wore a T-shirt that said 'ain't no wifey'

    Mentioned in 3 reviews

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    Employment Development Department

    Employment Development Department

    2.3
    (30 reviews)
    5.6 mi

    It's understandable that the EDD Office will always be busy, but it's frustrating when you can…read morenever get through by phone; no matter if you call very first thing in the morning, throughout the day or towards the end of the day. You will always hear, "we reached our max number of callers." After striking out every single time, I decided to head down to the nearest office-located at Oakland. When I got there around 11am, a sign was up that they gave out the max number of tickets and no more tickets would be given to ensure they could see everyone. Okay, I probably should've gone first thing in the morning or earlier than opening because a man told me he showed up at 8am and still had not been seen. The security guard also stated try showing up around 7-730am because lines form every day. I was told show up early, the office will start numbers at 8am, but the office isn't open until 9am. I don't know about the hours information I was told, but I appreciated the helpful guidance as this is the first time really going through this whole experience. It would be nice if EDD had a better notification system they could publish so people traveling a ways away would know whether to visit or come a different day. What would also be helpful or something to consider, would be expanding telephone hours. I understand this is a State job, but the public demands are big so finding ways to maximize customer service would be nice; thinking outside the box would be good. It would/could also open up telework opportunities and provide employees with different work shifts that may be a better fit for them-which can boost job satisfaction. With that said, Oakland Office was a bust for me. However, I recalled another review I read about someone's not so good experience and how they left Oakland's Office and went to San Francisco's Office. The people in SF were very nice. You have to sign in when you first get there with security and then take the elevator up to the 3rd Floor. You get your ticket and wait. The office was slightly bigger, no need for security on that floor, the employees all had good customer service (you can hear them when they speak with people) and the average wait time was reasonable-definitely no more than an hour considering the type of service offered. My time there was less than an hour; in & out. I have to mention, I showed up there closer to 2pm and numbers were still being given out-no "we can't service anyone else today." The only downside is parking can be a challenge, but that's SF for you. Pay attention to the street signs to make sure you can park. Other than that, I believe you will have better luck and experience at the SF Office if you can't make it to the Oakland Office pretty early! Also, last tip; remember the email you used from your very first claim-even if it was 10 years ago. Any claims after that and your identity verification will be tied to that email. You will need to go into an office to change it or try your luck to get through Online Support to have it changed. However, once the change request is submitted, switching your email is an easy process, with them doing it on the back end. Once converted they will email you with a link and you may need to reset your password. I must note, I didn't get the opportunity to truly see the customer service from the Oakland Office; I'm sure it would've been fine-they're here to help. I just know it's already challenging to be on unemployment or disability, and I wish you all luck-you will need to stay committed to getting through if you need assistance. Last thought: It would be nice to get an overhaul of the EDD system, just like DMV did many years ago. Learning the needs of the many and how to streamline the system & process would be beneficial. Please note, I'm not knocking it or the Oakland Office, but just sharing my experience with you! If the Oakland location doesn't work out for you, try the SF Office.

    I surprisingly find myself applying for CA Disability Insurance. The process was complicated and…read moreconfusing for me. Calling EDD is an exercise in futility. I showed up this morning without an appointment. I simple self-check in, a short wait, and I was helped by a very kind Asian woman. She took her time and researched my claim, explained to me the process, and even told me I would I had a shorter waiting period. Today is a great day!

    Photos
    Waiting on my turn
    Waiting on my turn
    Still waiting on my turn
    Still waiting on my turn
    Oakland has a ridiculous wait staff and terrible service.   San Francisco processes PAID FAMILY LEAVE, FAST SERVICE

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    Oakland has a ridiculous wait staff and terrible service. San Francisco processes PAID FAMILY LEAVE, FAST SERVICE
    Alameda County Social Services Department

    Alameda County Social Services Department

    1.7
    (27 reviews)
    5.7 mi

    My call got through! I had called several times this past…read moreweek plus left about three phone messages. After 60 calls this day, Miss P answered! I couldn't believe it? I thought don't watch this and accidentally press the wrong button and hang up on her. So I set the phone down and pulled my hands away to make sure not to hang it up. And I was just so in all that I was talking to her. It was around the 45th call that something shifted in my mind and spirit. Instead of thinking, she'll never answer, I thought. "You will answer the phone ... my phone call will be answered." And I became matter-of-fact about it and just continued dialing, it would go to voicemail and so then I would hang up and call again, and sometimes it would go to a busy signal because too many calls were going in at the same time, so I would hang up and call again. She was so nice and helpful! I thought, dear woman probably is given so many peoples cases! After 33 minutes, we finished and confirmed my application! Yay! It's unfortunate they don't have more caseworkers. The solution : speed dial your caseworkers number, get in a comfortable position while you're working on some project of watching the latest episode of My Lunch Break on. YT and just be determined that you will get through.

    Seemed they could not wait to reject me over a late mail-in of paperwork and more than likely cause…read moreof the color of my skin! Can't be entirely sure but have already lost my career to this but definitely makes one suspicious. I'm at the point where I go not care anymore. They will put me iny grave.

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    Alameda County Social Services Department
    Alameda County Social Services Department
    Alameda County Social Services Department

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    State of California

    State of California

    4.0
    (2 reviews)
    0.5 mi

    It would be nice to have a female security guard. I didn't like that I have to have a male guard…read morescan me from the back. Why can't I face him?

    REVIEWER # 1 I have…read moreto admit that the building itself deserves over 5 stars! OMG! Have you been here before? Like literally the outside and inside? My first time was when I had a meeting with an organization that is inside and I was stunned to see how beautiful it is! This building is over 10 years old and still looks like a brand new spanking building! This is such a beautiful architecture building in downtown Oakland! Very accessible to BART getting on and off at the 12 Street Station. This building is well secured by Security so please be prepared to put all your belongings through a scanner. If you seem to beep for any reason (unfortunately I wear tons of jewelry and I always beep when I go through the metal detectors) so you will be scanned with a handheld detector and asked to turn around and left your arms up. Yes, they are Very secured. There are bathrooms on the first floor on your right hand side once you enter. On the 2nd floor there is a small Cafeteria and they also serve Peet's Coffee that is the café. There are signs to help direct you to where you are going but once you walk in , it does seem like a maze. There are escalators and elevators to help you get from one floor to another. In this building you would find: Department of Rehabilitation (DOR), Department of Real Estate and many other state related organizations and depts. There is garage parking across the street that is open for anyone. It's definitely not the cheapest so I would definitely encourage you to take public transportation. REVIEW 142/196

    Photos
    The State Building.
    The State Building.
    Alameda West Lagoon
    Alameda West Lagoon
    We lost Cafe Artemis of Campbell. Then we lost Menara Moroccan Restaurant of San Jose. What's left

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    We lost Cafe Artemis of Campbell. Then we lost Menara Moroccan Restaurant of San Jose. What's left
    Port of Oakland

    Port of Oakland

    4.6
    (7 reviews)
    1.3 mi

    Gorgeous place to relax and rest taking the environment or just get away from the busyness. Highly…read morerecommend if you can get here it's not a spot that you can walk to often if at all so I guess the only downside is that you would need transportation other than that highly recommend this space,enjoy!

    The Port of Oakland is the most important container shipping port on the West Coast. Los Angeles…read moreand Long Beach are bigger, but without the Port of Oakland the nation's economy would suffer dearly. The Port of Oakland was home to the very first containerized shipping terminal on the west coast of the United States. The Port of Oakland is highly visible. From the San francisco-oakland Bay Bridge Trail you have an amazing view of the Oakland outer harbor. From the middle harbor Park, formerly the Oakland naval supply Center in Oakland army base, you have an amazing view of the entrance to the Oakland inner harbor. What used to be the Oakland middle harbor he is now a marine habitat. From the gravel parking lot adjacent to the former naval Air Station in Alameda, you can sit and watch container ships which are larger than skyscrapers maneuver into position alongside the dock. The main office is for the Port of Oakland are in a surprisingly nondescript building at Jack London square. If you get a chance, peer into their downstairs conference room and you'll see an interesting model vehicle which is a composite I'm an airplane and a container ship. And did I mention, the Port of Oakland is also the Oakland International airport. Those of us who live in the San Francisco Bay Area, especially the East Bay, deal day today with the horrible traffic on interstate 880. Much of it is created by 80 foot shipping containers on the back of semi tractor-trailers. These container trucks tear apart the highway, contribute to noise pollution, and are frankly ugly to look at. But these trucks, and the Port of Oakland, keep our nation running.

    Photos
    Port of Oakland
    Port of Oakland
    Port of Oakland

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    Social Security - publicservicesgovt - Updated June 2026

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