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    DMV Drivers Safety Office

    3.3 (6 reviews)
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    6 years ago

    Helpful 2
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    2 years ago

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    6 years ago

    Helpful 1
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    7 years ago

    Helpful 3
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    12 years ago

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    8 years ago

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    Department of Motor Vehicles

    Department of Motor Vehicles

    1.8
    (8 reviews)
    0.9 mi

    There's a very rude "Karen" lady working at the window number 8, appointment window…read more I went to renew my DL. Did the eye exam, my right eye was perfect, but left right wasn't so good. So she told me to go to window number 23 to do another eye exam looking thru something that looks like a binocular. First, I did it without my eyeglasses on but failed. I asked the lady I want to try with my eyeglasses on. She said in that case you're gonna have to go back in line and wait. WtH. It probably takes about a minute to finish. I don't know why she told me to get back in line. That's like you walk into a bank and tell the teller that you want to deposit a check and withdraw some cash, but saying you can deposit your check, but you're gonna have to get back in line to withdraw your cash. No wonder this place has a lot of bad reviews. A few days later I went to the DMV in Hayward. I was able to renew my license in 10 minutes without any problems. If you want to get a job at this Oakland location, be sure to put. I am very good at coping an attitude, giving people a hard time, unprofessional, rude and yelling at people as a job skill, you will be hired on spot 100%.

    Thank you Yelp for being here when I need you. I need to vent sooooooo bad!…read more My insurance agency just called and apparently my license was revoked - 8 months ago!!! How in the world is it that I had no idea whatsoever this was happening? I was in an accident that was the the other driver's fault, but I didnt have my license with me so received a fix it ticket for not carrying my license. One week later, I had it signed off by my local friendly ocifer and took it to the courthouse. A few hours of my time wasted but that was that, all taken care of. But, apparently NOT. I guess somehow the paperwork was lost at the courthouse. AND THIS IS HOW I FOUND OUT. So now I get to spend my Saturday in the skanky over crowded pit of anger that is the Oakland DMV. And the kicker is I can't even drive there because it would be a major crime of some sort. Someone just shoot me. Now.

    Photos
    Lunchtime crowd.

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    Lunchtime crowd.
    Tag & Title Vehicle Registration

    Tag & Title Vehicle Registration

    4.7
    (42 reviews)
    2.4 mi

    If you're going to the DMV to deal with tag and title then you're doing it wrong! DJ is awesome and…read moreas long as you have any prerequisite documents you may need (i.e., smog, etc...) he'll get you in and out in less than ten minutes. Use the Google chat function to let him know what you need (he responds super quick), and he'll let you know if you need anything prior to coming in. I came here twice for both mine and my wife's out of state tags, and it was just too easy. This is a really good business and is worth a small fee as it and adds a wonderful convenience to what is usually a daunting experience.

    Deejay is super nice. I messaged a few weeks ago in preparation for my car to be shipped (family…read moregift transfer) from the East Coast. He responded quickly to my questions on Yelp messaging and answered all my questions, whereas other services either didn't reply for a long time or didn't even answer the question (or maybe didn't understand?). When the car arrived, I called him and he explained exactly what to expect. Pull up in front, or park on 12th and Fruitvale, give him a ring, and he'll come out to inspect the car, then we'd go inside to finish the paperwork. All I had to do was bring the title. He forgot to mention on the phone that he charges a 3% credit/debit card fee if not using cash, but there was a sign in the office stating this so it wasn't a surprise or anything. Within minutes, he gave me 2 plates, stickers, and the registration document, and filled out all the paperwork for me, I just had to sign in two places. I took a photo of all the pages and he said I would receive everything back in the mail from the DMV. There's a $5 off with Yelp check-in and I forgot to mention it until after he already charged me, but he gave me a $5 bill back, which I immediately went and used for tacos at Tacos Sinaloa #4 across the street ($3 per taco if you're wondering). Well worth paying for a service like this rather than try to figure out everything yourself and line up at the DMV. I was probably done with my tacos by the time someone would've finished up at the DMV.

    Photos
    Located inside Liberty Tax office
    Located inside Liberty Tax office
    Tag & Title Vehicle Registration
    Tag & Title Vehicle Registration

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    Employment Development Department

    Employment Development Department

    2.3
    (30 reviews)
    0.0 mi

    It's understandable that the EDD Office will always be busy, but it's frustrating when you can…read morenever get through by phone; no matter if you call very first thing in the morning, throughout the day or towards the end of the day. You will always hear, "we reached our max number of callers." After striking out every single time, I decided to head down to the nearest office-located at Oakland. When I got there around 11am, a sign was up that they gave out the max number of tickets and no more tickets would be given to ensure they could see everyone. Okay, I probably should've gone first thing in the morning or earlier than opening because a man told me he showed up at 8am and still had not been seen. The security guard also stated try showing up around 7-730am because lines form every day. I was told show up early, the office will start numbers at 8am, but the office isn't open until 9am. I don't know about the hours information I was told, but I appreciated the helpful guidance as this is the first time really going through this whole experience. It would be nice if EDD had a better notification system they could publish so people traveling a ways away would know whether to visit or come a different day. What would also be helpful or something to consider, would be expanding telephone hours. I understand this is a State job, but the public demands are big so finding ways to maximize customer service would be nice; thinking outside the box would be good. It would/could also open up telework opportunities and provide employees with different work shifts that may be a better fit for them-which can boost job satisfaction. With that said, Oakland Office was a bust for me. However, I recalled another review I read about someone's not so good experience and how they left Oakland's Office and went to San Francisco's Office. The people in SF were very nice. You have to sign in when you first get there with security and then take the elevator up to the 3rd Floor. You get your ticket and wait. The office was slightly bigger, no need for security on that floor, the employees all had good customer service (you can hear them when they speak with people) and the average wait time was reasonable-definitely no more than an hour considering the type of service offered. My time there was less than an hour; in & out. I have to mention, I showed up there closer to 2pm and numbers were still being given out-no "we can't service anyone else today." The only downside is parking can be a challenge, but that's SF for you. Pay attention to the street signs to make sure you can park. Other than that, I believe you will have better luck and experience at the SF Office if you can't make it to the Oakland Office pretty early! Also, last tip; remember the email you used from your very first claim-even if it was 10 years ago. Any claims after that and your identity verification will be tied to that email. You will need to go into an office to change it or try your luck to get through Online Support to have it changed. However, once the change request is submitted, switching your email is an easy process, with them doing it on the back end. Once converted they will email you with a link and you may need to reset your password. I must note, I didn't get the opportunity to truly see the customer service from the Oakland Office; I'm sure it would've been fine-they're here to help. I just know it's already challenging to be on unemployment or disability, and I wish you all luck-you will need to stay committed to getting through if you need assistance. Last thought: It would be nice to get an overhaul of the EDD system, just like DMV did many years ago. Learning the needs of the many and how to streamline the system & process would be beneficial. Please note, I'm not knocking it or the Oakland Office, but just sharing my experience with you! If the Oakland location doesn't work out for you, try the SF Office.

    I surprisingly find myself applying for CA Disability Insurance. The process was complicated and…read moreconfusing for me. Calling EDD is an exercise in futility. I showed up this morning without an appointment. I simple self-check in, a short wait, and I was helped by a very kind Asian woman. She took her time and researched my claim, explained to me the process, and even told me I would I had a shorter waiting period. Today is a great day!

    Photos
    Waiting on my turn
    Waiting on my turn
    Still waiting on my turn
    Still waiting on my turn
    Oakland has a ridiculous wait staff and terrible service.   San Francisco processes PAID FAMILY LEAVE, FAST SERVICE

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    Oakland has a ridiculous wait staff and terrible service. San Francisco processes PAID FAMILY LEAVE, FAST SERVICE
    Social Security

    Social Security

    3.8
    (36 reviews)
    2.9 mi

    Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition

    This was my first time at a Social Security office, and I drove 40 minutes to the San Leandro…read morelocation because they had the earliest available appointment. Based on my experience, it was well worth the drive. I arrived 30 minutes early. I was sent a text message with a link to check-in when I arrived, so I checked in on my phone and went to the kiosk (which is on the left side of the entrance upon entering) to print out my ticket. They have a TV screen on the wall with a queue of ticket numbers, but they will announce your number when it's your turn over the intercom. The sound quality of the intercom isn't the best, so listen closely for your number. The waiting room is small, but thankfully it wasn't full. From my appointment time, it took about 20 minutes to be seen, and I was good to go after about 15 minutes. Essentially, my visit took only 35 minutes of my time. I spoke with two employees, and both were very pleasant. The gentleman who helped me update my social security card was very helpful and kind. He made sure to answer all my questions and advised me on how to proceed with my next steps. As other reviewers have stated, you MUST have an appointment. There are signs posted all over the office stating this. I highly suggest making an appointment online as it's the fastest and easiest method. As for parking, the parking lot is tiny. In the same plaza directly across from the office is a Mountain Mike's Pizza, which also has a row of parking. A majority of the parking spots directly in front of the office are handicap parking, so if you don't have a handicap placard, I suggest parking in the spots next to Mountain Mike's Pizza. Just be sure to enter from the main road because that is the only way you can enter that side of the parking lot.

    Photos
    Line up before 9 am
    Line up before 9 am
    3.16.2023 taking care of business!
    3.16.2023 taking care of business!
    Social Security

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    DMV Drivers Safety Office - departmentsofmotorvehicles - Updated June 2026

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