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    USCIS Application Support Center

    4.7 (120 reviews)
    Closed 8:00 am - 4:00 pm

    USCIS Application Support Center Photos

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    N. H.

    My husband had an 8am biometrics appointment. The que was literally out the door The process was faster then expected. Was in and out in less then an hour. Which is fairly fast in my opinion. All the staff were very friendly and well mannered. The reviews speak for themself.

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    2 months ago

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    2 months ago

    They help you throughout every step and if i had any questions i felt that they were happy to help. Very kind people 10/10 experience.

    Helpful 1
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    1 year ago

    I had and appointment for my prints and they help me really fast I wait less than 5 minutes they're very nice and professional.

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    1 year ago

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    3 years ago

    Helpful 11
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    2 years ago

    Helpful 2
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    3 years ago

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    2 years ago

    Really fast and friendly staff. We were in n out very quickly. They do appointments only, no walk ins.

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    2 years ago

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    3 years ago

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    4 years ago

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    Photo of Emma W.
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    7 years ago

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    3 years ago

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    6 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    5 years ago

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    5 years ago

    Helpful 1
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    3 years ago

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    5 years ago

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    3 years ago

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    Photo of May M.
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    7 years ago

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    14 years ago

    Helpful 8
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    5 years ago

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    4 years ago

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    8 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    8 years ago

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    4 years ago

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    9 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    7 years ago

    This place is really well organized. nothing to complain about. It's ok to come in earlier than your appointment.

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    7 years ago

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    Photo of Lhm M.
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    9 years ago

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    6 years ago

    There's enough parking on the site. Friendly and supportive staff and they try to serve the people as quickly as they can.

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    10 years ago

    Helpful 3
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    11 years ago

    Helpful 5
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    12 years ago

    Helpful 6
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    13 years ago

    Helpful 5
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    12 years ago

    Helpful 3
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    Page 1 of 3

    Ask the Community - USCIS Application Support Center

    I am filing for my wife. I130 just got approved and now they said I need to mail the i824. I did that. UPS tracking says it was delivered, now what? I can't talk to anyone on the phone. It just hangs up when I ask for an agent. What do I do now?

    Did you get a receipt notice after it's delivered? Do you have a USCIS online account? Sometimes you can get update from there.

    Can i bring an infant along for my appointment?

    I saw many parents with children at Oakland USCIS on 5/20/21

    I got an appointment for biometrics for 6am but offices open only at 8am. Should I call to confirm?

    Did they open At 6? I have appointment at 7am but hours say 8-4.

    Is this place closed during lock down? I have an appointment coming on Mar 23 Monday

    Does this place have parking for Oakland location?

    Yes there is ample parking.

    Can we take our mobile devices inside ,when we go for an appointment?

    Yes! But you can't be on your phone inside.

    Does this place have parking?

    Yes .

    Is it possible to get done my Biometrics even my scheduled is over 6days late? Pls help. Thx

    Usually yes but it's not guaranteed. If they are especially busy, they are allowed to turn you away. I would try and if they turn you away, call the phone # on your I-797 and they will re-schedule you for in a month or so.

    Will this location accept early walk-ins if I have my ASC Appointment Notice?

    At the USCIS Oakland, do they accept COPIES of the identifications they require? For example, the mail I got requires me to bring my green card. Would a copy of it suffice?

    You need originals.

    View All 16 Questions

    Review Highlights - USCIS Application Support Center

    Upon entering a guard checked my green card and appointment letter and handed me a short form to fill out.

    Mentioned in 6 reviews

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    People searched for Public Services & Government 168 times last month within 5 miles of this business.

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    Employment Development Department

    Employment Development Department

    2.3(29 reviews)
    0.5 miEast Oakland

    Waited a bit which i totally understand but the girl at the counter was amazing, fast and efficient!read more

    I have not yet to go to this building I'm debating on going there because the 800 number the…read moreautomated system can never understand what's going on there always having technical difficulties they can't understand they only give you three options and those three options are not what I'm looking for and soon as you press the button to speak to a representative they've already reached the maximum amount of calls it's horrible because even after you turn in a claim form it takes up to 14 days some weeks there on time other weeks they're not on time and your questions never get answered because you can't get anybody on the phone so reading everyone's response I'm in limbo about going to the office the unemployment department and the government suck big time and I don't understand what the issue is when the purpose for this is for you because you worked and at this time you are in a situation where you need your money and they hold on to it like it's theirs I hate that my foot is injured and if I could give zero Stars I would to the whole unemployment system I've been trying over a week to get someone on the phone starting directly at 8:00 in the morning the new updated system is not an improvement it's worse than it was in the first place if I can help it I would never use this system again and I hate that I have to pay into disability because it's a struggle to get my own money when I need it my bills are late my rent's late because I can't get in touch with anybody and I get no answer so I'm just like a Sitting Duck this system is awful it's definitely not helpful it gives you more stress while you're already in a situation that stressful enough

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    Employment Development Department - Waiting on my turn

    Waiting on my turn

    Employment Development Department - Still waiting on my turn

    Still waiting on my turn

    Employment Development Department - Oakland has a ridiculous wait staff and terrible service.   San Francisco processes PAID FAMILY LEAVE, FAST SERVICE

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    Oakland has a ridiculous wait staff and terrible service. San Francisco processes PAID FAMILY LEAVE, FAST SERVICE

    Alameda County Social Services Department - Done

    Alameda County Social Services Department

    1.7(26 reviews)
    2.3 miEast Oakland

    My call got through! I had called several times this past…read moreweek plus left about three phone messages. After 60 calls this day, Miss P answered! I couldn't believe it? I thought don't watch this and accidentally press the wrong button and hang up on her. So I set the phone down and pulled my hands away to make sure not to hang it up. And I was just so in all that I was talking to her. It was around the 45th call that something shifted in my mind and spirit. Instead of thinking, she'll never answer, I thought. "You will answer the phone ... my phone call will be answered." And I became matter-of-fact about it and just continued dialing, it would go to voicemail and so then I would hang up and call again, and sometimes it would go to a busy signal because too many calls were going in at the same time, so I would hang up and call again. She was so nice and helpful! I thought, dear woman probably is given so many peoples cases! After 33 minutes, we finished and confirmed my application! Yay! It's unfortunate they don't have more caseworkers. The solution : speed dial your caseworkers number, get in a comfortable position while you're working on some project of watching the latest episode of My Lunch Break on. YT and just be determined that you will get through.

    This is regarding the child abuse hotline. You guys really need to figure out how to answer a call…read morebecause this is the third time I've been waiting for over an hour and a half. The first time that I called today, one of your screener picked up and hung up. As of this moment, I have been on hold for over 1.5 hours trying to make a report. Pick up your calls! SMH.

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    Alameda County Social Services Department
    Alameda County Social Services Department
    Alameda County Social Services Department

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    Social Security - 10/14/2025

    Social Security

    3.8(36 reviews)
    2.5 mi

    Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition

    This was my first time at a Social Security office, and I drove 40 minutes to the San Leandro…read morelocation because they had the earliest available appointment. Based on my experience, it was well worth the drive. I arrived 30 minutes early. I was sent a text message with a link to check-in when I arrived, so I checked in on my phone and went to the kiosk (which is on the left side of the entrance upon entering) to print out my ticket. They have a TV screen on the wall with a queue of ticket numbers, but they will announce your number when it's your turn over the intercom. The sound quality of the intercom isn't the best, so listen closely for your number. The waiting room is small, but thankfully it wasn't full. From my appointment time, it took about 20 minutes to be seen, and I was good to go after about 15 minutes. Essentially, my visit took only 35 minutes of my time. I spoke with two employees, and both were very pleasant. The gentleman who helped me update my social security card was very helpful and kind. He made sure to answer all my questions and advised me on how to proceed with my next steps. As other reviewers have stated, you MUST have an appointment. There are signs posted all over the office stating this. I highly suggest making an appointment online as it's the fastest and easiest method. As for parking, the parking lot is tiny. In the same plaza directly across from the office is a Mountain Mike's Pizza, which also has a row of parking. A majority of the parking spots directly in front of the office are handicap parking, so if you don't have a handicap placard, I suggest parking in the spots next to Mountain Mike's Pizza. Just be sure to enter from the main road because that is the only way you can enter that side of the parking lot.

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    Social Security - Line up before 9 am

    Line up before 9 am

    Social Security - 3.16.2023 taking care of business!

    3.16.2023 taking care of business!

    Social Security

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    Internal Revenue Service - at nite

    Internal Revenue Service

    2.1(55 reviews)
    6.0 miDowntown Oakland

    I only took a star off because of the timing situation. My friends appointment was at 2:45 and I…read moreaccompanied her, we didn't get seen till almost 3:30. They are short staffed so it's not their fault, but it's still frustrating lol but overall the appointment went smooth and Ms. Space was a delight! I'm so happy she was the one assisting us today, her attitude and humor made it the best experience. Much love and shout out to Ms. Space!

    I had an appointment at the Oakland IRS office today to get assistance with a form regarding my…read morefather's estate. As I was explaining the situation, the male clerk continued to talk over me. I asked him repeatedly to please let me finish and listen to what I have to say first! (That was a red flag there!) Because he was so eager to go to lunch, he gave me "my" paperwork and tried to shoo me out the door. I had to stop and summarize the course of action before I left. As I am on the bus home and about to reach my drop off point, I looked through my envelop of documents I brought essential to the meeting, only to discover that he did not give me my documents but someone else's tax return!!! Some poor soul who saw this clerk before me now has his tax return with confidential info in my hands!! I had to get on another bus and head back to the IRS office. Yes, I made a scene when they told me he was at lunch and I have to wait. Total incompetence!!!

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    Internal Revenue Service
    Internal Revenue Service
    Internal Revenue Service

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    USCIS Application Support Center - publicservicesgovt - Updated May 2026

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