As you can see, all of the 5-star reviews are from years ago. And most of them refer to an…read moreemployee named Scott. Scott was AWESOME!!!!! A professional in every sense. A "Yes, I can!" guy. Busy? No problem. He'd find a way. Communication? Took every call if he was there and responded ASAP when he wasn't. He also suggested creative changes to work I wanted done that were always improvements on my own work and his craftsmanship was phenomenal. He was a true artist and we always talked for a half-hour or more whenever I stopped by and he really loved his work and did view printing as an art. He was so good and so dependable that I would pay higher prices (PLUS SHIPPING) to have him do my printing when I was traveling for business even though I would have a dozen printers nearby. Well, Scott left the state and no longer works there. Whoever replaced him is an exercise is unprofessionalism and incompetence. I recently sent an email saying I needed some printing done for my girlfriend's bookstore. That email went unanswered. Over a week went by with no response so I called the shop. I guy answered in a "you're bothering me" tone. I said I sent an email recently requesting some printing be done and he said, "Yeah. I saw it." Umm . . . okaaaay . . . Well, ha, um . . . I ask, "So, can you guys get me some bookmarks for my girlfriend's store?" He said, "We're backed up like three weeks right now and blahblahblah." Scott was always extremely busy but said he'd make it work, give me a timeline, update me throughout the process, and then contact me to let me know he got it done early, shipped it out, and ask me if I wanted to use the credit card on file or a different one. Not this new guy though. After having my initial email ignored, and blown off by being told how busy they were when I called, my girlfriend sent an email saying she needed 500 bookmarks. She never heard back either so she finally went to a local printer and had them done. She called me thrilled that THE NEW PRINTER CHARGED HER 1/3 OF WHAT MINUTEMAN PRESS IN NEWTOWN HAD PREVIOUSLY CHARGED HER. Then she called an hour later mad as heck that Minuteman Newtown sent her a box of bookmarks. AND CHARGED MY CREDIT CARD that they had on file from two years ago!! She said, "I sent them an email telling them I wanted to place an order expecting them to call me for specifics. I needed to make changes to the bookmarks and they never even contacted me. They just printed em and shipped em out!! Who does that?!?!" To make matters worse, THE QUALITY OF THE WORK MINUTEMAN NEWTOWN DID WAS AWFUL!!!!! UNUSABLE!!!!! I'm attaching a photo of the job they did (mis)cutting her bookmarks. How would any professional printer think this was acceptable work?!?!?!?! I emailed them telling them I was disappointed in my recent experience with them, asked my credit card charge to be reversed (I never authorized the payment), and received no response. Former 5-star reviews from years ago should be scrubbed from their Yelp site since they were all for Scott. This place has become unusable.

Minuteman Press on Sycamore Street, Newtown, PA, has been under new ownership for the past couple…read moreof years, and the change in management has definitely been good for business. I stopped in last week to see if they could produce a professional sign for the law office I was opening in town. It was a slat sign to be mounted on a larger directory sign in the front yard of this old converted 19th Century house. I spoke with Scott Woron, who quickly looked at the old signs and explained to me that it was a thin vinyl sheet over the wood base that would carry the print, and not directly onto the planks. He said it would be easy to do, and the cost would be very reasonable. I stopped back in today to pick up the signs. They were ready and looked great! Cost less than the estimate I received from another sign company that specialized in only that one thing. Happy to save a few bucks and miles. Now, I applied for the borough permit to put up the sign. Once that is secured and the office is inspected for the Use & Occupancy permit, I will have the signs put in place, and be open for business. It was great to have it done correctly, on time, and at cost by the local Minuteman Press. Local business scores again!