Bought my first pair of shoes from my neighborhood shoe store. I've been in there a few times and…read moreI've always loved the selection and the styles. The owners and the sales people are super helpful and friendly. The most amazing thing is that these have to be one of the most comfortable pairs of shoes I have ever worn. There's no break-in. It's immediate comfort and very attractive style. So glad I made my first purchase. I wish I would've seen the 10% off yelp promotion but that's OK. Maybe now you will.

Beautifully and ethically made leather shoes. They're also incredibly comfortable! I got a pair of…read moreheels to wear to a wedding (and beyond) and a pair of flats that I couldn't resist. The shop is super cute and the people really helpful. The sweet pup that greets you is a plus, too.

Met Joshua at the store. Really nice salesman. I told him that i have followed Heritage Boots for…read moreover ten years on Youtube and their website. This was my first visit to Austin Tx, so i came here to visit the store. Joshua helped me with sizing and he was absolutely correct with sizing me. Now i know what to order online or over the phone with Heritage. The quality of their boots is just amazing. The fit was perfect. I will get a pair before my 65 birthday. I recommend everyone to visit the store when in Austin. Joshua if you are reading this, thanks for the experience.

Visited Austin on a quick 24 hour trip, fell in love with a pair of boots from Heritage... the…read moreowner explained the vintage design and was very helpful. I was impressed but not ready to pull the trigger on the purchase. I grabbed a business card and after thinking about the boots for too long gave them a ring and they everything handled effortlessly. Excellent customer service and my boots are gorgeous.

Left two pairs of boots for a checkup. They were returned looking next to new. They painted off the…read moreblack toe stains and matched the blue perfectly. Something that wasn't discussed and I couldn't be happier. I've been to this shop for years even bought boots there. The owners and staff are pretty phenomenal

I took a pair of Ariats I bought back in 2007 to get the heels and soles redone. I had some changes…read moreto the original look that I wanted, and Michael said they could get it all done. It took a few weeks, but I couldn't be happier. They actually fit better too. Thanks a bunch!! I recommend this place, hands down, and I'll be back in the futu

Good selection. Expert help. Not crowded on a Saturday so I was helped right away vs. some other…read morerunning shoe stores where I have had to wait, even on a weekday. Lots of room. A little difficult to find parking.

I can't believe I've never reviewed this store. Ready to Run has been my go to for 13 years. The…read moreservice has always been great. Love that they don't overwhelm with show selections and keep it simple. Having led a run group at one time, RTR was very supportive and even offered to hold shoeminars on site. I feel that compared to other stores, RTR's price points are very comparable, often beating the competition. The staff are all helpful and very knowledgeable when it comes to fittings and recommendations. Hey, I've shelled out thousands of dollars in the past 13 years and drove from South Austin to their store because they do it right.

We came into Fleet Feet looking specifically for quality shoes for my husband while he waits for…read morespine surgery, and we did find a pair that worked for him. The quality of the shoes was excellent, which is why we chose this store in the first place. Cam helped us, and the shopping process itself was quick and straightforward. We were in and out in about 10 minutes with what we needed. The selection, however, was not as broad as I expected. They did not have the wide shoes that had been recommended, only the regular version, so that's what we ended up purchasing. The overall atmosphere also did not feel very welcoming or friendly toward us. There wasn't much interaction, warmth, or even a simple smile during our visit. If you're looking for a highly personable customer service experience, this may not be the place for that. But if your goal is to go in, get quality shoes quickly, and leave, they do accomplish that

I went here for some running shoes. The store is very bright with a lot of open space to walk…read morearound and try new shoes. The staff is very knowledgeable and easy to approach with all your questions. I will definitely be back for all my running shoe needs.

Big Shoes has been a go-to for me since the downtown store days around 2004. If I remember right,…read morethe store was on 3rd Street and it's where I bought my first pair of Diesel and Pony sneakers in size 16. At 6'8" with size 16 shoes, finding good options has never been easy, which is why I've appreciated this place for so many years. Mo has honestly been one of the biggest reasons I've kept coming back. He understands the challenges that come with being tall and needing larger sizes, and he always makes the experience comfortable and easy. He's knowledgeable, straightforward, and genuinely cares about helping people find shoes that both fit well and look good. Lisa and the rest of the team are always great too, but Mo's consistency and customer service really stand out. And somehow there's always a deal to be had, which makes it even harder to leave empty handed. Always appreciate stopping in and always appreciate the help over the years.

After review they did get back to me with a credit in the form of a gift card. Hopefully they are…read moreworking on making easier to do returns and exchanges.

Amazing store! Adam the owner has exquisite taste! I bought the ESCADA (era 70s) black and white…read morecoat for my best friend's 30th bday. A timeless piece Lots of shirts and jeans (yes of course bell bottoms too), unique coats and shorts too, all really unique pieces!

Adam and Davis are the absolute BEST…read more They say what's old is new again and when you walk into this small North Loop shop, you get that vibe. They have a curated selection that took me back to the days when all those concert t-shirts hanging on the racks in the store were worn to school on Monday after they were freshly purchased. I went in casually looking for a pair of Levi's 501 cut-offs. They didn't have any shirts, but DID have a killer selection of full length jeans and told me to try on a few and we can cut the chosen pair to perfection. The work began and Adam set me up with a few pairs and we kept trying til about the 4th pair and they were perfect. He advised that you just gotta keep trying but he is clearly looking out for bodies that come in a variety of shapes. So then we cut the jeans not once or twice but 3 times to make sure they were perfect. All the while, the patience and attention to detail was so naturally executed that it's very clear they only want you to find the right gear and are exceptionally good at helping you do that. He even taught me how to fray a hem and how to cut shorts. Where do you even run into people anymore who care more about your experience than your money?! Here, you do. To top it off the prices are VERY reasonable!!! I love my new shorts and will be back for jeans this winter and will stop by when I'm in the area just to climb aboard the Time Machine that takes me back to my youth! They also have a store on Congress but I prefer less traffic so this is perfect. Thanks y'all!!!

Let me start with saying this is the comfiest boot I've worn. BUT, the experience of trying them on…read moreinstore at their HQ storefront was very worth it. From the second you breach the door, leather. Fresh leather is all you can smell. A very quaint and aesthetic lounging area available to try on boots. It's like Ollivanders Wands but for cowboy boots. You don't pick the boot, it picks you. I walked in wanting a No. 2 Square Toe, and walked out with a No. 6 Roper. Also, if Juan is there, you're in good hands. He'll help you get the right size, & he's an all around cool guy to hang out with. 6/5star experience.

Will Roman has an all-star talent in his shopkeeper Juan. His service and the quality of boots…read moremakes Chisos a must try, if not must buy. Not only did Juan personally attend to me, but I got to watch him provide excellence in service to three other parties. I drove in from Killeen to try on the No. 2s which upon trying, I knew I wanted to walk out with them on. Just to make sure I tried a couple of sizes. Chisos Boots offers 15% off for military service members. Juan made sure I was taken care of. He offered me something to drink, and kept me company. I asked him about the owner, his own Chisos boots he was wearing, and the future of the business. The boots are made in Leon, MX. The team is small, but the quality and value of the product is amazing. I felt that the boots were great quality for fit and for durability. Another customer came all the way from Iowa to try boots for his kid's wedding. He was really pleased with them as well. Juan related to me how some of the boots are made, and offers coming up. I was very well taken care of. Since I could wear my boots or pack them in my luggage, Juan helped me get them sent over to El Paso. They arrived in two days. I love my Chisos boots, I think Liz needs a pair of the No. 4s...she will have to drop by. Maybe we'll be lucky to see Juan again. Totally recommend.