Sometimes the best measure of a company's commitment to customers is shown when everything DOESN'T go right. We bought a refurbished laptop and the screen was bad. They went out of their way to make it right and even delivered the repaired product to our house. Thank you Dave for making it right. The personal touch makes a huge difference. read more

Dave is the man. His company helped my sales team years ago w our numerous laptop issues. I recently bought an office computer from Dave last summer and he updated an item I needed free of charge. He also gets back to people promptly. I wish I bought my last laptop from him, Urgh to Amazon laptop purchases read more

Our computer decided to take an extended nap during the quarantine and we couldn't wake it up. The store we purchased it was not taking any repairs; understandably. So we found this place, called him and he said if I can get there quickly he could take it in for a diagnostic. We are only a few minutes away, so we went. He was very kind, and said he'd take a look and give me a call. Another gentleman came in with a lot of questions so I left. I no sooner got home, Dan called and said our computer came of the coma. Just a bad ventilator (power cord). $39 to replace it and done. I couldnt be more pleased. Thank you! read more

I can't say enough about the amazing customer service I received from Dave! My computer has been very slow and was recently "Hacked" making everything in my world very frustrating! Got my computer back yesterday and it's running so FAST! Love it! Thank you Dave for being there when I needed you:) Karla read more

Softque has done some work on my computers in the past- adding or deleting software, cleaning up, putting on security features, etc. But a few weeks ago they saved me! I was working at my office when a HUGE Trojan Virus security alert stopped my computer. I immediately called Peter at Softque. He was at my office within a couple of hours, and worked his miracles. I was up and running again in a few hours- with my computer intact- sans the virus. They are now going to be adding additional security and backup to all of my office computers. It's nice to find reliable, trustworthy people working on my business computers. Thank you Softque. I appreciate your 5-Star Service!!! read more

I have been using SoftQue for years now. I buy my computer devices and also have them repaired there. Dave has always been there to save my computer and my sanity! Most current problem was with my desktop. I tried to research the problem on my laptop so that I could "fix" the problem myself. After reading the steps to possibly remedy the problem(s), I decided my 1st step would be to take it to SoftQue! Dave had it up and running within a day! He also gave it a "tuneup" because it was slow and increased my RAMS. The desktop runs like new! I have recommended SoftQue to family members, neighbors, and friends. Folks have always been very satisfied. Thanks SoftQue! read more

My laptop computer was taking forever to do anything. Dave tested it to confirm the hardware was okay, then reloaded Windows 10, plus installed a solid state hard drive. Works much faster now. read more

I ran into a problem with needing a sata cable and Dave fix me right up. I was up and running later. I found that I had another problem that I could not fix. So I called Dave and he took care of my hard drive problem and no more worries! I now know where to go from now on for my computer repairs and upgrades. Thanks Dave read more

A few days ago my computer went to shit. I like to think I'm somewhat tech savvy but this was beyond me, so I hit up yelp and chose Softque for it's high ratings and more so because it's not too far from where I live. After calling the place up and talking to a guy, I believe his name was Chris, they just had me bring it in. He asked me a few questions and we both came to the conclusion that it was probably the power supply. I brought it in and left it with them for a day, got a call confirming it was the power supply and he tactfully let me know they referred to my computer as Chewbacca. Dog hair and dust don't make for good insulation in a computer, who knew. Anyways, paid for the part, paid for the analysis/labor. A little more than I wanted to spend on my computer but it was completely reasonable. Nice, straightforward guys, they got to the point and I got my computer back working good as new. I would definitely recommend them. read more

I was "up a creek without a paddle"! and Dave fixed everything on my laptop. Serious Malware invasion and everything locked. I do business from home and have, unfortunately, little IT knowledge. Over the phone Dave took me very seriously even though I had no real words to technically describe what happening. Brought in my computer and he scrubbed it clean, re-installed and updated everything. Everything is working great and he took time to explain it all Dave was smart, personable and very kind. I won't go anywhere else. Thank you Dave! read more

I've had to bring different laptops in to get fixed and they've always done a good job. They've helped me with various computer issues, too. The latest was a couple months ago they replaced the power switch on my Dell, which Dell was really lame to put a power switch on a movable part. All good and new and works great. Also got a discount because I know the owner. Anyway, awhile back, they helped me with issues with my Sony Vaio. Also got my kids' ThinkPad laptop from them awhile back - was refurbished. It ran great for quite 3.5 yrs. Anyway, they always do a good job. read more

Apparently my laptop doesn't like tea... in the keyboard! I called Dave who was referred to me by a coworker who raved about him! He was able to see me quickly and saved my files on a flash drive. He dried it out over the weekend, did whatever magic he did... updated all the things that I've been putting off and now it works like a dream! Go see Dave if you have any computer issues!! Awesome! Would recommend him to anyone!! read more

Prices are high on everything . But the guy who helped me was super nice and friendly I doubt all these reviews on here are accurate . So I'm gonna give 3 stars since the prices are to high read more

About two years ago I happened upon this shop. Having PC issues I went in and had them fix it. It was simple and easy. People were honest, friendly and professional. They quickly solved my computer problems. I was happy. About three weeks ago I had an issue again. Back to these guys I went. Even more wowed the second time. Still these guys got it back to me again. I will continue to use this shop for my PC needs. When it comes to PC these guys know their shit. read more

The guys who work at this shop are friendly and a pleasure to work with when dealing with the stress of fixing your computer. I bought a new laptop and it turned out it had loads of problems with just about everything. I went to the shop and for a nominal fee they helped me deal with the laptop company and the warranty. A few times a company rep showed up and claimed he fixed the problem. The guys checked the computer told me there were still problems and dealt with the laptops company till they were satisfied it was fixed. Not only did these guys help me in a stressful situation, they ensured that the problem was actually fixed. If you need an independent computer repair store to help you, this is the place. read more

I have had to take my laptop several times into softque for simple problems. Each time the staff has been so helpful, knowledgeable and fair. I also appreciate their service, because I am in no way tech savvy and I have been to computer repair places that are filled with computer geeks that have no social skills and can't explain to the layman what is wrong with their computer. Softque team is the perfect combo between knowledge and service! read more

My new HP laptop had the white screen and flickering, couldn't get in at all. Tried to search on Google and still couldn't fix myself. So went to SoftQue Premier Computer Services and they saved my PC!!! Excellent customer service, great communications, smart all the way on how to fix my PC. I thought my PC was gone - dead but they saved it and the performance is better than when I bought it! I recommend SoftQue Computer to anyone that needs their PC repaired. It's the only place I will take my PC from here on. read more

We took our computer in to be evaluated. 1.5 days later we got it back with the technician saying it was beyond their capability to fix. They couldn't even run the diagnostic tests. They charged me $39 for NOTHING. read more

I recently purchased a new Windows 10 laptop and needed the data from my old laptop, transferred. In April, I brought both laptops in and met with David a SoftQue technician. All within a day, David set up an internet connection, transferred files, photos, set up email accounts and transferred messages. David went a step beyond the scope of work by installing programs that were not part of the software. David followed up on other issues, installing Antivirus software as well as a program that would connect my printer to the internet wirelessly, allowing my printer to scan documents. David was a pleasure to work with, understanding client's concerns and communicating effectively while applying strong work ethics. I can't say enough about my recent experience with SoftQue and David, the technician who was instrumental in setting up a compute network. read more

I don't know where to start! Dave really came through for us. We are a small family owned business and our hard drive went out. OMG!!! Panic set it. We were open for business and we were at a complete loss for what to do. We called softque and Dave drove right over and installed a computer for us. Pulled all of our inventory and customer base out of the old hard drive and put it into our new computer. This is 11 years worth of inventory and customers. None of us at the store would have had ANY clue on how to do that. He was so professional and prompt. We will semd everyone we know that needs computer work here. Thank you again read more

I needed a laptop charging cable and the gentleman was sooo nice and gave it to me for free. These guys just aren't trying g to take your money, I highly recommend them! read more

This place is one of the best computer repair shoppes in town. The people are competent, professional, and friendly. Their prices are fair, for the services, provided. I highly recommend them. Certainly a far cry above over-priced Staples. They merit 10 stars. read more

I've been using Softque for close to 10 years. They have GREAT customer service, and technical knowledge. Many times I have been a real pinch, a computer has died and I need HELP. They got me right in and had me up and running quick, or told me it wasn't salvageable. They'll tell you the truth and won't sell you something you don't need. Everyone I have sent there have gotten the same AAA service. And their cable prices are the BEST!! If you're taking a computer ANYWHERE else, WHY ?????? read more

Over a decade of solving our problems inexpensively makes SoftQue far and away the best choice for all of our computer needs! They really care: something I have found nowhere else in the world of computer sales and repair. read more

Great bunch of knowledgeable people that can fix any problem big or small and provide excellent and Courteous customer service.

On 10/27/2011, I took my computer in to SoftQue because my computer wouldn't allow me to open anything on the desktop, all I could do was turn on my computer, clearly a virus. I also couldn't uninstall OpenOffice. I gave my box to Chelsie. The next day they called and said they could find no virus and that everything opened up just fine for them. They couldn't explain why I couldn't open anything. I asked them to uninstall OpenOffice, so they did and I was charged $59 for this. I brought it home and tried it. Everything did open up for me, however, my internet was super slow and it wouldn't let me click on certain hyperlinks that open new windows. So I still had a virus. A few days later, my computer just went blank and nothing worked again. This time I took it to Red Sevens, who charges less to fix viruses anyway. The only reason I took it to SoftQue in the first place is because Red Sevens had moved 10 miles further but apparently the longer trip is warranted. read more

I purchased a laptop and had work done on my desktop at their other location. Then I found out his location is closer to my home. My computer died on me one day and I was devastated thinking I had lots all my pictures and documents. Softque was able to restore all my data and get my computer going again, at a very low cost. They are always friendly and the service is great. It's great to have a reliable computer genius on hand when I need that I know I can trust. read more