I could not be happier! My iMac hard drive was old and crashing. Michael was able to fix it at a very fair price and now it works as perfectly as it did the day I bought it. I will only trust him in the future. I cannot recommend him enough. THANK YOU read more

I absolutely love this place! Mike was super helpful. I took my pc in and it took under a 24 hours to fix. Truly a professional and the service was great! read more

My son and I have used Mike for several years. He does our repairs and I bought a laptop from him as well. He is a pleasure to work with, is timely and does excellent work. My computer was giving me problems a couple days ago and I am job hunting so time was critical. He called the same day to let me know it was ready with no issues but he did replace the battery under warranty as it had a problem unrelated to my issues. He didn't even charge me for his time to diagnosis all my concerns with my laptop. I am grateful to him for keeping me up and running and the confidence I have in his work. read more

I'm somewhat capable with computers and software but when my laptop generated a "default booth device missing or boot failed" error, I tried everything I could using my personal knowledge and experience and online messages boards but to no avail. Nothing worked. Brought my laptop into Big Byte Computers and left it there. The next day Mike contacted me with his assessment of the problem and repair estimate. He the proceeded to fix the problem which was a combination hardware and software issue. I had my laptop back in working condition in less than 24 hours and at a reasonable cost. Mike is super. I highly recommend. read more

Very efficient service, and very polite employees :-) I would really recommend coming here if you ever need a repair, replacement or quick fix read more

the owner his staff he's about 30s and so smart and kind and a dog lover too. Every repair he's done for me was A+ and so fairly pricing. And he lately sold me a beautiful reman with warranty 14" i5 ThinkPad actually not used it yet I received it a few weeks ago been busy. Cannot say enough praises for these people his entire tech staff too. the dogs of course are whoof read more

I recently brought a projector and my computer to Mike to fix and the results were fantastic. This was the second place I had brought the projector - the first place couldn't fix it. Mike fixed it quickly then worked the same magic on my computer which had a couple issues, including needing a new battery and some internal cleaning. These are actual electric engineers - they can take things apart, fix hardware and software, and are trustworthy. I'm so glad to have found a place like this. read more

My husband had his laptop crash. This company was not able to fix it. However they kept us in the loop about what they were doing to try to fix it and they charged a very fair and reasonable price. I would definitely go back to this business for all my computer issues and recommend them to my friends and family. read more

5 star experience! I came in for some troubleshooting as I know just enough to get in trouble. My water cooler is busted and the owner helped me find the right replacement, and their prices are fair as well. I'm capable of replacing the parts myself, just wasn't sure the right parts I needed. No pressure to leave my equipment there or anything and was upfront with his pricing. Thank you! read more

I broke my laptop. It said the hard drive was disconnected. I hoped it could be fixed but when I went into Big Byte. The gent turned it on. Heard a sound and knew exactly that it could ever repaired. I am so grateful for the honesty!! read more

These guys build the best computers anywhere. They use top quality components and fit the build to your needs. A bit on the expensive side but we'll worth it. read more

I took in my 7 year old MacBook to be cleaned up of nonsense files and a new battery. The store owner Mike not only addressed these two items but loaded the latest version of Mac browser and copied my Word and desktop files ready to use when I picked up the laptop at the end of day. Great place to work with and definitely a 5 star experience. read more

I want to start by saying that Mike went way above and beyond what I would have expected. He took the time to go over a list of parts I forwarded him for a required computer build. He sent over his recommendations that he felt would be better for my requirements with reasons for each. I took his advise and had him assemble the computer once I received the parts. In todays environment it is hard to find such a great example of customer service, so for this I am truly grateful. I will make sure I let everyone know about this place. Thank you Mike. read more

Big Byte Computers - IT Services & Computer Repair Near Me - Chandler, Arizona

I had trouble with my laptop and brought it to Mike. Within the same day he had figured out the problem, which was luckily confined to the charger. He did not charge anything for the diagnostics and I bought a new charger from him, to enjoy my laptop. I am feeling very well knowing to have such a competent computer guy in my neighborhood who I can turn to whenever I will have a hardware problem. I can wholeheartedly recommend him! read more

We took our computer to Big Byte Computers and Michael treated us very well. He found the hard drive was bad, replaced it and was able to recover all of our data at a reasonable price. We brought it in on a Friday and picked it back up on Monday. Michael is personable, friendly, and knowledgeable. Would recommend Big Byte Computers for all your computer repair needs. read more

I have been taking all of my computers here for years and they are great! I also buy their refurbished laptops and not had any issues with any of them. read more

I took my laptop to add memory, specifically told the tech to save the old memory because I needed it for another computer. When I came to pick up unit and asked for my old sticks of memory he said that "oops" I recycled it. This is practically stealing from customers, taking something that doesn't belong to them. Spoke with him to try to get a credit on my next purchase, he (the guy on the wheelchair) got rubbed the wrong way and said won't give me credit or return my old stick of memory. In my experience, Not the best place you can go to service your computers. Furthermore, they move around almost every year. They certainly live up to their name as "Big Bite" from customers memory sticks. read more

Excellent service! Took my son's laptop in and was called back with a diagnostic within an hour! They are very professional and I immediately felt comfortable the issue would be resolved. The repairs were done earlier than expected on top of it! Very reasonable repair pricing on top of stellar service you cannot beat that! Bonus they are really close to my home so I WILL be back for sure! read more

Finding a quality computer technician in today's world is honestly harder than you would think. We've been through several tech's and lately I've been forced to do all our upgrades personally. Finally, I stumbled on Big Byte Computers. I had them upgrade the RAM and hard drives in our server for our company. It was an unusual situation as they were dealing with a 12 year old computer. Michael was great, he was very helpful in offering solutions on areas we are able to upgrade with the old computer. We opted to install 2 separate 1 TB drives (1 as a backup) and then some additional RAM. Since we use our server 6 days a week they were able to do after hours work (at add'l cost) and work late Saturday to upgrade the entire system. I picked it up from them Sunday morning and I could't be happier. They delivered what they promised and went above and beyond by working off hours for us. I'll go to them for all our future computer needs. Michael has been very helpful. read more

My experience with Mike and the staff at Big Bytes Computer has been amazing. I found them to be honest and fair when I needed an estimate on several Computers and TVs for an insurance claim. For over a year I could not find anyone to help me. Mike and the staff bent over backwards to work with me and I could have not processed the claims without them. I hope to repair or buy my replacements there when my check comes in. They have a nice selection of reasonably priced used computers and monitors and accessories to choose from. They will also look to find what you need if they don't have it in stock. I would recommend them to replace or repair any computer related item you have. Thanks again Mike for all of your help. read more

I go to this place for random parts all the time! It's a family owned place which I really like! Mike is extremely intelligent and up to date with computers and other electronics. I recommend BigByte to ANYONE looking for computer repairs, upgrades, maintenance or even a whole new machine. They won't steer you wrong here! read more

Found this repair shop with I needed my laptop screen repaired. Their cost was reasonable and they provided a quick turn around on the repair. I will definitely use Big Byte for future repairs. read more

Went to Big Byte after paying for an estimate at a computer 'doctor' company, which quoted an additional $400 to fix problem. Big Byte fixed it for $60. It was the second time I used them. Will go to them first next time. Mike is especially nice and helpful! Thanks! read more