Love the salon and everything but today I got my nails done by Ann and they turned out TERRIBLE,…read morenever getting this girl again, she just gave attitude and bad vibes. Asked to fix a crocked nail and she started yelling and arguing with me about it. Kept slapping my hands if I wasn't COMPLETELY still. Also paid extra for no reason at all.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.

This place accepted my walk-in for a pedicure no problem. Very comfy place, wonderful guy worked on…read moremy pedicure, really gentle and asks me my preferences on everything. I got the sugar scrub version and that was super relaxing. Good prices too, I really recommend.

Took my child for a dipped manicure and they look like a child did them. They did not trim her…read morecuticles even though the manicure service is part of the charge. When I showed pictures of the bubbles, lumps, rough edges, and discolored nails, and asked for a refund, the lady (presumed owner) was hateful and rude. Will never return.

They were busy. Lots of stations. But the Wait time 2 hours. Ack. You can put your name on the…read morelist and come back later though. Prices seemed mid.

The lady Sofia was elegant and demure and did my nails exactly how I wanted them. Originally, I…read morewould have given five stars and back every two weeks. However, two days after I paid $100 for solar nails and tipped accordingly a nail popped off. I gave it Credence- things happen. One day later another nail popped off like lee press on nails. I did go in however to get the first one fixed and they did do it with a bunch of questioning and no apology. The second nail that popped off a day later I decided time to find a new place:(

Visited today for a pedicure and was placed in a chair right away . I had not been here before and…read morethe cost of the services that I wanted were explained which I find rare When I visit nail salons . The person that did my pedicure was attentive and did a thorough job, I never felt like she was rushing. Will definitely return.

Great service! Last visit the color did not work as I had imagined, so the nail tech assisted me…read morewith a combination that worked! I really appreciated her going the extra mile!

I got the gel polish manicure and showed her a picture of what I wanted done. She did really well,…read moreand I'm very happy with how my nails turned out. She really put her all into this set, and I'm so overly grateful for the effort and time she took to do this for me. I love how she asks if I like something before I stick my hand in the Uv nail lamp. I love that my opinion matters to her, and we had a lot of good conversations together as well. She's really nice, and the environment was very clean as well. The vibe was lovely.

The best nail salon in town! I wish, I could give her 10 stars! Josie is truly amazing. I love…read morehow attentive she was while doing my nails. She explains everything she does and educates you about healthy nail care. If you're looking for a nail salon, give her a try. You won't be disappointed! My nails look gorgeous!

Dear Daughter and I got our mani/pedi fix here over Christmas break. I really like that they place…read morebags in the foot bath in-between clients. It's been over a month and our nails still look great!

From the owner: Welcome to BG Nails & Spa! If you want quality nails that look good and last a long time, come see…read moreus today! We're under NEW management! Please mention Yelp for 10% off all services!

I have never had my hair done at this place, but I just want to share my experience, which is why I…read moregave them one star. I was in need of a hairdresser desperately as my hairdresser all of a sudden close their door. My hair is shorter than shoulder length, and I needed my grey covered and some foils. I also wanted to trim and a blowout. The woman on the phone was very nice and very friendly and said l when I inquired on the price " you're looking at $160" and I will put you down for a Color and root touchup. Then I heard someone saying something in the background and she said may I put you on hold when the call came back on. It was a different woman's voice who sounded older and told me -now mind you site unseen. -It would start at $230. $230!! START??They haven't even seen my hair they don't know if I have thick hair, thin hair how short my hair is - how ridiculous is that?! Needless to say I didn't make an appointment and I would never step foot in that place and I would tell everybody who asked me for a good hairdresser about my experience with them on the phone.

There are angels among us! Callie, one of the Bella Salon & Spa stylists, is an absolute angel. My…read morebeautiful Mom was recently in the hospital/Sky Rehab for one month. Two days prior to discharge, my Mom was excited about going home; however, she was embarrassed that her hair had not been cut and styled in a number of weeks. I called two local salons asking if any stylists would be willing to come on site to Sky Rehab to cut and style my Mom's hair. Unfortunately, the first two salons I spoke with (by phone) thought my request was somewhat odd, they were short on the phone, and unable to assist. Fortunately, my third call was to Bella Salon & Spa. The receptionist I spoke with was very cordial. I quickly explained the situation and made my request. I then overheard the receptionist repeating my "odd request" to a room full of stylists. Fortunately, I heard a "I'll do it" and the phone was handed to Callie. I quickly explained the situation and my request to Callie. She very quickly agreed to assist. I wanted to make sure I had enough cash to pay for the service and tip, so prior to hanging up, I ask for the total charge amount and she said "it's free, I want to help your Mom feel beautiful." We worked the out details for Callie to come to Sky the next day (a Friday) at 3:30 PM. Around lunch, Callie texted me that she was running behind and would likely be 15 minutes late. Callie arrived on site at 3:40. I greeted Callie at the Sky front door and escorted her to the courtyard where my Mom was seated in her wheelchair. Callie was so sweet to my Mom treating her like a VIP client - asking how she was doing, talking about my Mom's grand kids and wanting to make sure her hair was cut and styled exactly how she wanted it. Once Callie finished, she gave my Mom a hug and I gave her a very nice tip as I escorted her back to her car. This was Callie's last style for the week and she could have easily passed on the request to go home early to spend time with her two sweet kids. I will forever remember and be grateful for Callie's generous act of kindness.

I usually don't write reviews but today was just beyond ridiculous. I got a pedicure today 6/22/26…read moreand I'm only leaving one star because the polish job wasn't terrible. I'm not sure the lady's name who did my service but she was very unprofessional. Texting while working on my feet, even took a personal phone call on speaker (twice) and then proceeded to open mouth cough on my feet/legs. If that wasn't the worst of it, she used one of the graters on one foot then laid it on the FLOOR and then picked it back up and used it on my other foot. Very unsanitary and unprofessional experience. I will never be back.

This place is TRASH. I came in wanting a fill in and the lady doing my nails completely ripped off…read more(didn't soak) all my acrylics. I didn't ask for a removal I asked for a fill in. My nails looked very frail and damaged so I proceeded to tell her I didn't want a new set. she said it would be no charge and as I was leaving I got stopped by one of her coworkers telling me it would be 20. I tried to ask why it would be 20, and they got a bad attitude with me and wouldn't let me leave without paying. so disrespectful.