Mr. Tim McMurray has expertly resolved three auto body cases for me over the past fifteen years…read more I've known Tim for over forty years, and his skills, both interpersonal and craftsmanship, are the best. Roy Hutchens Concord, TN

Courtesy Body Works exceeded my expectations. Caitlynn managed communications flawlessly, keeping…read moreme in the loop throughout the repair process. They worked with the insurance company covering the damage and had me good to go within 4 days of dropping off my truck. The front bumper had to be replaced and the crew did a fantastic job. Highly recommend. Thank you guys for getting my truck back to me in such a timely manner, better than how I left it!

My wife recently bought a used black Tesla. The paint had been badly swirl-marked, and all four…read morewheels had been curbed. We brought the car to Knox Details. John and the staff were wonderfully polite and helpful. The went to work on the car. We first saw it with the paint polished to a mirror finish and the wheels redone like new. We then had it XPEL clear-wrapped and ceramic coated. When we got the car back, it was as gorgeous and shiny as a new piano. Exceptional work, first-rate wrap and ceramic coating materials, and truly nice, interested people.

I've been in the car business for 28 years and I can say without a doubt that Tim Buxton/Knox…read moredetails is the best place to go if you want your car to get the best possible protection. They are precise and professional. They communicated with me and gave me a fair price. I'm extremely pleased with the service they provided.

I came out of my car near a golf course to discover the windshield on my Buick. Enclave cracked…read moreacross the center. I contacted my insurance company (I have a $100 deductible) for a windshield installer recommendation. The company they recommended was asking $738 for the windshield replacement. When I questioned the price, they said it includes recalibration of the forward facing camera behind the windshield because my car had ADAS features. I searched for other windshield installers and came up on Jerry's Auto Glass Inc., what a fortunate find! Jim at Jerry's Auto Glass Inc. explained to me the forward facing camera did not need to be recalibrated unless the installer was to move it, which a good installer won't do. After learning this, in my view, companies that require camera recalibration before installing a replacement windshield is lining their pockets with an unnecessary service . When I contacted my insurance company to inform them, I was using Jerry's Auto Glass Inc. they still tried to get me to hire their recommendation, even though it would cost them over $400 more for my windshield replacement, stating their recommended company would guarantee the workmanship against leaking for five years I didn't relay this information to Jim at Jerry's auto glass and he stated their workmanship was guaranteed as long as I own the car. Jim took a phone call while I was waiting on my windshield installation to be completed, the caller had a concern of a leak around the sunroof of a Toyota vehicle. Jim gave him advice on cleaning the sunroof drains which might alleviate the problem before spending money by bringing the vehicle in. Now that's awesome for a business owner to do. I saved my insurance company over $400 and I couldn't be happier. Give Jerry's Auto Glass Inc. a try and you'll be pleased too! I was in and out in an hour and 10 minutes.

They got me in and out so fast. A quarter of the price at safelite! Great kind people running that…read moreplace and they genuinely care about their customers!

Harper is truly amazing. I cannot say enough of how first class this…read morebusiness is. They do excellent work and treat the customer with utmost respect. Think twice about using any other auto body shop.

What was supposed to be a two-week repair turned into over two months of delays, mistakes, repeat…read morerepairs, and frustration. I took my Tesla to Harper Collision only because Tesla referred them as the local preferred body shop after road debris damage. The original work included windshield and headlight replacement plus repainting multiple areas. The windshield caused a major delay because Harper didn't open a ticket with Tesla to investigate the shipping issue until I specifically asked them to. When I finally went to pick up the car, I immediately noticed unrepaired damage along the sides before I even got in. I reported it to Amy, which led to another estimate, insurance supplement, and more paint work. The car also still had residue and debris from the repairs and hadn't been properly cleaned. Manager Austin later called and was extremely defensive, shifting responsibility onto me instead of simply acknowledging the missed damage. He even checked security footage to confirm I hadn't driven away before reporting it. During the second round of repairs, they accidentally broke my driver's side window. They said no local Tesla location had one in stock, so I called around myself, found two in Chattanooga, and offered to pick one up. They declined; a window was later overnighted from Nashville. When I picked the car up again the paint was about 99% acceptable, and I was too tired to keep fighting over the remaining imperfections. But the problems still weren't over. The driver's door speaker hadn't been reinstalled correctly and was rattling, so I had to take it back in. On the drive home I discovered the cameras hadn't been properly calibrated, which affected the driver-assistance features and nearly caused an accident. Back to Harper again after that visit they returned the car still in Service Mode. I still occasionally hear what sounds like broken glass rattling inside the driver's door (presumably from the window they broke). At this point I'm too exhausted to take it back again. I would not recommend Harper Collision and will never trust them with another vehicle.

Had front windows tinted on a Macan . Great job and quite quick. Looks cool and makes the car…read morecooler.

I have my car detailed with paint corrections/fixes here annually. Billy and his team are amazing…read moreand very talented. They always give/do more than expected. Excellent customer service.

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

This business is very appropriately named. Mack & his crew done an outstanding detail job on my…read morecar! When I arrived, the owner asked if I had anyone picking me up. When I said I was just going to wait, he expressed concern, because it was going to take about 4 hours to do a complete detail job. He even offered for one of the employees to drop me off somewhere. I chose to wait & was very comfortable doing so. Periodically, Mack would pop in to give me an update on the progress. When my car was finished, the first word I said was "WOW!!! Their attention to detail was astounding! The inside glass was so clean that it almost made me dizzy...kind of like when you get a new pair of glasses. Not only was everyone courteous & professional, but my car hasn't looked this good since the day I bought it. Thank you Mack & crew! You've earned a loyal customer.

Won't be using them again and I would not recommend this service, Ryan did the job, nice kid but…read morevery new and took forever, not his fault but defiantly needs training. Sprayed my tinted windows and the chemical he use damage the film. I asked for detail cleaning on the inside and outside the Jeep and the engine and the car wasn't waxed or shampoo the carpet or seats and the engine wasn't clean. Wherever the system they use is not efficient.

Just don't waste your time with these folks. My vehicle was there for 60+ days for MINIMAL repairs…read more I had to reach out for updates. Vehicle returned to me FILTHY inside and out. As a matter of fact, someone apparently took it for a drive and spilled coffee/tea all over the front. Dash board, doors, white leather seats, floor board, back seat. Escalated my complaint only to be told, "I'm not that smart. I'm a car guy. ​I wasn't expecting a complaint of this kind, I was thinking a 10 minute call about an alignment problem." Here's the real fun part.....management screams at me, "ARE YOU BLAMING US?" If you decide to use this shop (or any others this group owns) be prepared to walk away feeling less than a human.

After an accident that heavily damaged the driver's door of my 2026 Range Rover Velar, we went to…read moreBodyWerks for repairs. Since the car was new, a replacement door wasn't available for over 2 months. During that time Theresa kept us informed about all her efforts coordinating with the parts supplier and the insurance company. Her attention to every detail and her caring customer service was exceptional. We are very satisfied with the repair results. We would highly recommend BodyWerks.