Great experience. I had an emergency underground water pipe…read moreleak on a remote property outside of Woodbury. Brad Norton himself answered the phone and came on the job. Came out fast. Got the job done fast and right. Super affordable for such great, responsive work. And Brad is a veteran to boot. Based on this experience, I'll never call anyone else for plumbing needs. Highly recommended.

I called a couple people to come fix my toilet that was rocking and leaking. They SAID they would…read morecone and nobody showed. I xalled Nortobs and they came that afternoon after working all day on otger jobs. They explained what was going on with mt issue and were so professional. They had all the parts needed, no trips to Home Depot. In and out in about an hour and reasonable rates. I will NEVER call anyone else. Highly recommended. I want to bake them a cake!!

I did not have a good experience with this company at all. The technician who came out was…read moreextremely rude and unprofessional. I originally called for a diagnostic, but they went ahead and did additional work without my permission or even informing me -- and now I'm stuck with an expensive bill I never agreed to. When I asked questions to understand what was happening, the technician kept brushing me off, saying "we just have to go," and wouldn't explain anything until I insisted, as a paying customer, that I deserve to know what's wrong with my unit before they leave. Even then, the explanation was vague and the attitude remained rude. When I brought up my concerns to the owner of the company, he was also very dismissive and showed no interest in resolving the issue. Instead of listening, he threatened to take us to court if we didn't pay the bill. And now, simply for asking questions and advocating for myself, I've been placed on a "do not service" list. This was an extremely unprofessional and upsetting experience from beginning to end. I would never recommend this company to anyone.

Very pleased with the professional service provided by M&W heating and air. The appointment was…read morescheduled and the technician was running a little behind schedule. He kept us informed of the arrival time and completed our service quickly and provided detail information as to what was done. Great job will refer any time.

JJ and Austin are amazing workers they were very nice and respectful and cleaned up after…read morethemselves very well thank you so much you guys

Amazing response time. Very professional and friendly. New unit installation was scheduled, on time…read moreand very efficient process. Staff were extremely pleasant to work with. 5-STAR company and service!!

This is a family owned business and their service is second to none. Always trying to help out in a…read morepinch and is not always trying to sell you something. Wish all companies had his work ethic!!

I had a gas leak in my cooktop and received immediate service. The leak was located and the part…read moreneeded for the repair was ordered and as soon as the part arrived Mr Howard came and installed new part . Great service!

I have had this repair service to the house three times to fix the same problem on the same washing…read moremachine. There is a nut that holds the washer drive pulley in place. It was coming loose and dropping down to scrape on the shield that covers the pulley thus making a heck of a noise. On the first visit, the repair person tightened the nut and all was well for a couple of months. Then, the noise again. I called them and said I was having the same issue and out he comes to do the same thing for another fee. A couple of months later and the same issue comes up again. This time, I told them to either use a nyloc nut or use red locktite on the threads or both to stop the nut from coming loose. He came out (third time) and tightened up the nut again. A couple of months later, same issue. This time I did the work myself. I checked the nut and it was loose again. There was NO evidence of locktite on the threads. I tightened the nut and used red locktite and am waiting to see what happens. BYW, I gave a review on George Jones website to the above affect and he did not post it. Guess he is only interested in positive reviews. I am not real upset with them but would have expected a price break or a phone call after their repair person failed to fix the problem three times. Probably won't be using them again.

I have used A&B for many years now with no problems. However when you increase the cost of a…read moreservice call please inform the homeowners. We did not find out about this until the bill was given to us, and also a repair was done. I can see raising prices and doing a repair but this should have been told to us upfront. Also take more care when working on someone's ac.

I would highly recommend A&B Heating & Cooling company. We had to replace the complete unit at my…read moremother's home and they delivered on every promise made. From the initial phone call, to the salesman, Jeremy's quote, they were professional, reasonable and reliable. If anyone in the Thomaston or surrounding areas needs heating and air services, definitely give them a call and ask for Jeremy. They were fantastic!

I don't think you could ask for more better and honest people. Thanks Head.... called they came…read moreright out got me taken care of I'm cooling again 2024. THANKS AGAIN

Recently had compressor replaced on our mini split unit. Head Heating and Air made this repair…read moreaffordable and did a first class job! I highly recommend them. They are a very professional, knowledgeable, and fair company to do business with. we highly recommend them!!