excellent company From the start Ipsun Power was great to…read morework with. They did a survey of our property and made suggestions, each suggestion was backed with metrics to help us understand the impact of the system size that we were considering. They were VERY responsive in answering any questions that we had and when we needed time to think, they backed off and didn't pressure us. The workers were very professional, clean and quick. My dog Peanut absolutely loved them which was actually cute as they would pet her over the gate each time they passed. Everything about the experience was top notch and I would highly recommend them if you're considering solar.

There's plenty of solar companies in the DC area, use anyone but Ipsun. This has been a struggle…read moreever since I got solar.

I'm writing this review before my solar project has concluded. I'll amend this review as necessary…read moreas we finish. I initially contacted Prospect Solar almost a year ago, in gathering information and quotes for a solar installation on my new house. Prospect immediately stood out. They weren't a sales front for a separate installer, they used all their own crews, they were a roofing company with a long reputation in DC, the sales rep was knowledgeable and gave me more and different information than any of the others... they were more expensive, but I felt like I was getting a dependable crew on my roof, a better experience, a higher end product, and dealing with a known, respected company. Sold. Signed. This was in June of 2022. It's now June of 2023, and while I finally have solar panels up on my roof as of a few weeks ago (installation was May 17-19) they aren't approved or turned on yet. I'm not optimistic they'll be switched on this calendar year (ie, in the next 6 months), if that gives you an idea of my overall experience. Pretty much immediately after signing the contract, my experience went downhill. I was passed from my excellent sales rep to a project manager, and that was when the red flags started popping up. One of the first red flags was that I was never explicitly told about the payment schedule, and the demand for the first payment was sprung on me when someone came out for my initial site survey. The payment schedule may have been buried in the contract, but it really feels like this is something that should be explicitly discussed with a client. So it was a little jarring to write a check for thousands of dollars unexpectedly, but whatever. A red flag, but partially my fault maybe, so okay. Sure. After the site survey, communication slowed to a crawl. We spent July through October (so 3-4 months) going back and forth on my roof and permits. This was mostly just dead air on Prospect's end; I wouldn't hear anything from them for weeks at a time, until I sent a frustrated email. This would turn out to be a pattern that would cost months of delay. Then, in October, Prospect revealed that there was some kind of supply chain issue with the manufacturer in China that was preventing my project from moving forward, along with many others. Months of false promises about phantom deliveries, apologies, delays, excuses, etc. later, and suddenly, Prospect has enough of a slightly different panel to service all of its delayed projects. Okay, great? We're now into January of 2023. Six months have gone by, I've paid tens of thousands of dollars, and all I've got is months of radio silence, a hole in my attic, useless permits that have to be re-done because of the change in panels, and nothing else. Communication issues had gotten worse at this point. They'd assure me they were working on permits or whatever, but I wouldn't hear anything for literally months at a time. When I'd email in and ask what the status was, suddenly, progress appeared! It became very obvious that either nothing was getting done, or it was getting done, but stalling out when moving from one step to the next until I sent an angry email and poked the nest. I received a concerned phone call from my sales rep about the lack of communication and I was assured communication would improve, and indeed I was kept more in the loop... for about two weeks. Then it died down again. I finally got details about an impending installation in May, and the installers came out to do my roof a few weeks ago. The crew that did the work was great. Totally professional, got it done in 3 days, a delight to have work on my home. Can't really say for sure how the install went, because I haven't seen any photos or been given any details about the installation. Once again, radio silence from the office. Clearly there's a huge disconnect between the crews out in the field and the folks in the office. Not surprising. So here we are, in June of 2023, a year after I signed my contract. I have panels on my roof (to my surprise), but no inspection scheduled, and Pepco has to do upgrades to the pole outside my house before I can switch my panels on. I have no idea when that's going to happen, and no confidence in Prospect's ability to chase down Pepco and get them to do that work on any kind of a timetable. Waiting a year is bad, but if I'd gotten adequate updates and been kept in the loop the entire time, I might feel differently. I understand Covid, supply chain woes, etc. have thrown things for a loop. But it's very clear to me that I'm not a priority, nor is my project being handled in any kind of professional manner. I email in and complain, and suddenly, things happen and we move along to the next step. They apologize, assure me they hear my concerns, then I'm forgotten about and another month goes by without any kind of update, and we repeat the cycle. Avoid this company at all costs. Stay tuned. Will update.

We just switched our solar PVs to "On" today!…read more What a great experience Prospect Solar put together for our project. We signed our contract April 11, installation began May 23 completed in three days. Inspections by the County of Loudoun followed smartly, and then inspections and installation of a new meter by NOVEC. Eight weeks: that's awesome. The Prospect Solar team has been responsive, helpful, timely, very knowledgeable, and capable. We're glad to be doing our part to reduce the burden on Mother Earth, and appreciate the expertise of the Prospect Solar installers who got us there. BTW, we got eight bids before we chose Prospect. It was a process that helped hone our knowledge overall and helped us value the latest technology at excellent value. Plus, we're on the NOVEC grid, and we felt the NOVEC/Prospect partnership would be beneficial. We made the best choice.

Thriving Solar had done an excellent job for installing Solar for us in Loudoun County VA. All over…read moreprocess was very smooth and they took care fron start to finish including all approval process and follow up woth county and Elctric company. I will definitely recommend them to go for Solar installation. Owner is very technical and explain in detail what product they going to use with desing. If you still have questions they provide satisfactory answers.Also they provide best customer service with lifetime guarantee for any repair.

I recently hired this electrical company for work at my home, and I couldn't be happier with the…read moreresults. Kevin the electrician arrived on time, explained the work clearly, and completed the job efficiently while maintaining a clean and organized workspace. The quality of the workmanship was excellent, and everything was tested thoroughly before they left to ensure it was working properly. Their professionalism, attention to detail, and commitment to safety really stood out. The pricing was fair, and there were no unexpected surprises. I highly recommend their services to anyone looking for reliable, knowledgeable, and trustworthy electricians. I will definitely use them again for future electrical projects.

Had an amazing Experience when my Heatpump stopped working, the Technicians were very detailed and…read moreprofessiona. I would highly recommend this company!

We have worked with American Solar in the past and had a good experience with Joel, the owner, and…read morehis assistant, but it appears the company has changed. This week a different crew came to replace some insulation and to install a "critter guard" to keep animals out from under our panels. When they left, the price of the work was more than 40% higher than what was in the written, itemized estimate. I spoke with Joel, the owner. He told me that the cost of a both the service call and labor had increased, but no explanation was provided for the failure to update the quote. The main increase in the invoice came from the labor time, which was nearly twice what was originally quoted. I asked if the crew was inexperienced so it took them longer, and he told me that he had sent an experienced team who knew what they were doing. They had called him during the work, however, to report that they were slipping on the roofing shingles, so it took nearly twice the usual time to finish the job. They had even tried to use some kind of a safety harness, but it failed to solve the problem. I told Joel that it would have been appropriate for the workers to tell the client that they were not feeling safe on the roof before the work was begun. I never would have allowed anyone to continue working on a roof they claimed was dangerous. Joel then told me this was an inexperienced crew who were unable to assess conditions on the roof until they were well into the job, and at that point, they couldn't really stop working. In sum, I was told that the crew was experienced enough to work efficiently, but they took four hours to complete the job. I was then told they were so inexperienced that they spent those four hours slipping and sliding around on our roof, but we heard no sounds of this inside the house, and nobody informed us there was a problem until it was time to pay. I was told that American Solar decided, without informing us, the homeowners, that they would continue installing materials on a roof that their workers had reported was unsafe. Even setting aside the contradictory statements, we find it difficult to believe that an established company would disregard both safety and liability in this manner. No offer was made to honor the quoted pricing. No offer was made to honor the quoted labor cost. I was simply thanked for my "feedback" and told that "this is why it's called an estimate." We were charged $1200 for 30 feet of insulation and wire guards to keep squirrels from nesting under two solar panels. We paid the invoice in full, an expensive lesson learned. We will use another company for any future needs.

Joel and his assistant were wonderful! We have an old system of thin film (not installed by them)…read moreand yet they detached the broken strip, reconnected the wires, reset the system- which was not easy- and got us up and running again. All this on the day of the Climate Summit...how fitting! :)

Contacted Zagros for a repair estimate on an air handler as well as a quote for full replacement. I…read morewas expecting the typical run around but to my surprise I received a quick reply from Peter telling me he'd have a couple quotes to me within a few hours. With just a few key questions he sent a no-pressure quote over to me within the hour. I called to discuss my options and Peter spent 30 minutes with me patiently answering every question I had about different models, features and applications. I haven't experienced genuine customer service and care like this in years and I'm not even a customer. I am highly considering leaving my current HVAC provider just from a single interaction with Zagros. I highly recommend Zagros.

Zagros provided a quote last October to replace my upstairs HVAC system because the old A/C unit…read morewas failing. I was not ready to have the work done until April and was very happy they honored the original quote. I had obtained a few estimates and Zagros provided the best proposal. They came promptly at the beginning of the time windows specified and were very professional in their manner of work, keeping the areas as clean as possible. I was pleased to see the A/C and furnace units installed all had new, recent manufacturing dates. I would highly recommend Zagros for any residential HVAC service needed.

Do not use this company! Run far away. My uncle and I used them because we were forced to by…read morewarranty company. I found the experience frustrating from start to finish. Communication was slow, updates were difficult to obtain, and I frequently had to initiate contact to receive information regarding permits, scheduling, invoicing, and installation status. I was charged $$ thousands of dollars in additional costs beyond what the warranty company covered. After consulting with other HVAC professionals and comparing pricing with other contractors, I believe many of the charges were excessive and significantly above comparable market rates. Despite repeated requests, I was not provided with sufficient invoice detail to fully understand or evaluate all of the charges assessed. The lack of transparency regarding pricing, combined with delays in communication and scheduling, resulted in unnecessary stress and prolonged the completion of the project. As a customer making a substantial financial investment, I expected clear documentation, prompt communication, and greater accountability throughout the process. unit was an older unit, they provided no alternative solutions other than replace both systems. No other test performed other than gauge test for low pressure to identify leak. No repair option. If you have another contractor choice, use anyone else. They did not value my time, my money or my needs.

Comfort Zone came to my aid when my Amana PTAC AC/Heater stopped operating in late May. The unit…read moreis installed in our glass sunroom, which we use daily. Without the AC, the temperature reached over 100 degrees. At the time, I had a service contract with another AC company, but they said the unit was not repairable and made no effort to contact Amana although it was only four years old and under warranty. I called Amana to determine what they could do. They confirmed the warranty was still valid and referred me to Comfort Zone. When I called the company, the service manager, Sean, dispatched two technicians to assess the situation, and then personally came out to confirm their findings. He concluded that the unit needed to be replaced. He contacted Amana, worked out all the details, and followed through to obtain a new unit which is now fully operational. Very impressive!

I've been using GOT Electric for the past 10 years for various needs running from small to major…read moreservice. This company has always delivered and at a high level regardless of the project size. Response time is quick, the work is impeccable, the customer service is of top quality, and the integrity has remained intact from the earlier days when I dealt directly with the company founders. I have never found the pricing to be unfair, even though some of my projects required extensive electrical work. It has been with great comfort that I have recommended GOT Electric to others over the years, and have always been met with gratitude from those that ended up hiring them.

I hired the company because they assured me that they could do the work for $400 to $600. I…read morepressed Jimmy on his estimate based on the fact that I had received other estimates of $1000 or more for the same work. He very definitely stated that he "stands by" his estimate. When the work was finished, he charged me $2,400 for the job. I agreed to pay $1800 for the work based on Jimmy's promise to make it up to me the next time I needed electrical work. However, when I asked for his assistance a few weeks later, he stated that he would need to charge me $235 for a 20 minute job.