Lutzen has been our family place for years. We have enjoyed the family atmosphere, the pool, the…read morearcade, multiple restaurants in the lodge, the friendly staff, the grounds and the nightly fires with s'more's. Sadly they are under new ownership, massively understaffed and display an attitude of we don't care. The condos have been outdated for many years. something we were willing to overlook with all of the other things we loved about the place. this year though the condos appeared especially worn and dated in addition to being in short supply of necessities. The couch was a thread bear, there were no dishwashing soap, toiletries and the general condition of amenities was poor. We discovered that the bridge from the condos to the lodge was out and there was no way to navigate to the lodge without driving a car daily/nightly. Some of the great amenities that enable adults and children to enjoy themselves were not available. I.e., the arcade room was uncapped with multiple games not working. The bar and Grill was completely closed which meant the only option was there massively expensive fine dining experience. There were no s'more's or fires. You were on your own for that! my son's bedroom had bugs and he was getting bitten up nightly. When we arrived at our 4 PM check in, they told us our room wasn't ready and they had no idea when it would be ready. As in, zero estimate. There were others in the lobby who had been waiting for hours. Another guest told us the same thing happened to him the night before and he didn't get a room until 9 PM. Unacceptable at these resort rates. Sorry Lutsen, we are breaking up.

I had the worst sleep of my life here…read more Let me explain: When I booked my reservation over 2 months ago, I mentioned in my reservation notes that I would like a pack and play/crib for my baby. I called the resort at the time I made my reservation and got confirmation that they have p&p's. At check in, the front desk receptionist mentioned "I see that you requested a pack and play?" I confirmed. He stated "there should be one in the room, but if not, call this number." There wasn't a p&p in the room & it was burning hot inside. I called the number that he listed, which was not in service. Then I dialed 0 & asked where the AC was located. He responded, "AC's are not included on the accomodations." Excuse me?! I knew the resort was older, but can't imagine sleeping here in the summer humidity. After asking "do you have a fan, at least?" He responded "there should be one in the drawer." Thank goodness they had that much! I then asked about the missing p&p. They told us they were working on it. 30 mins passed, I completed my baby's bedtime routine and she was rolling around, fussing, wanting to go to bed. Still no p&p. My husband went down to speak to the receptionist and the receptionist stated "they are trying to locate one in storage." We waited another 30 mins or so, wondering if they even had any after 1 hour. My baby was crying because she wanted to sleep and her sleep space wasn't available. By this time over an hour had passed. I went downstairs to the receptionist and asked again if they found a p&p They stated "we are working on finding one for you. They have to go into the storage unit." I responded, "you mentioned it would be in our room and I listed it on the reservation." He said, "I have no way of seeing the reservation requests until you check in." So no one looks through reservations ahead of time and makes sure they can accommodate guests? Before you suggest, why not just put her in our bed? Well, she isn't a graceful sleeper, and she thinks being near us = play time. By this time since my baby was in such a bad mood, we decided to bite the bullet and have her sleep in bed with us. We set her down & after an hour of fussing, rolling around,& kicking us, she finally slept. 3.5 hours passed since we checked in and we heard a knock on our door. Wes ignored the knock since we didn't want to wake our baby. A few minutes later, the room phone rang. This upset me. What if all of us were sleeping and the call woke our baby up after all the effort to get her to sleep? The common sense was just lacking. I picked up the phone and they said they managed to "locate" a pack and play and they said that "it's probably too late." Well, duh. 3.5 hours. I responded "yes, it is, she is already sleeping." They left it outside our door for the night. My daughter woke up crying a couple times throughout the night since she couldn't get comfortable and both my husband and I didn't sleep well at all. We didn't want to risk fully waking her up by opening the creeky door and setting up the pack and play while she was sleeping on and off. The American Academy of Pediatrics recommends having your infant sleep in a separate sleeping space due to risk of Sudden Infant Death Syndrome. So not only is not providing a pack and play in a timely manner unsafe, it's also morally irresponsible. All that aside, the pillows were so uncomfortable, I ended up sleeping without a pillow (!) because they hurt my neck. The bed was also too soft with no support and the material made both my husband and I very hot. Not a good combo with no air conditioning. Also, don't bother getting a lake view room, because the windows are covered with a really unattractive netting and you can get the same view from outside. The next morning when at check out, I asked to speak to a manager. Other receptionists there validated my concerns. They told me the manager wouldn't be in for another hour and they said that he would call me the same day. It's been 2 days and I never received a call from any manager from this resort. I overheard another unhappy patron mentioning she got locked out of one of the buildings one night and no one was answering her calls at the front desk. It's pitch black near this resort so I imagine that was terrifying! I could go on and on with more terrible things about this place but I will spare further details. Please listen to the negative reviews for this resort. I wish I did! TLDR: Isn't the whole point of booking a resort/hotel is ensuring EVERYONE in your family has a place to sleep? Think about it. Edit: unprofessional response to my constructive criticism. Should I bring my own bed to the hotel, too? Please attempt to remedy the situation before getting offended at my honest review.

Went on a lovely trip with my boyfriend and friends! The rental situation was very disorganized,…read morebut luckily aside from that this trip was awesome! I recommend going to Charlie's on the resort and to checkout the live music on late nights. The hot tub was great after hours of snowboarding too. So much fun we might make this trip annually! The slopes were way more difficult than I had expected, but they had runs for everyone no matter the experience. My friend is a beginner, I am average, and the two guys are great snowboarders. Lutsen is awesome!

I've never skiied here, but I've gone up the gondola in the fall twice now, and it's been some of…read moremy favorite memories of fall! HOT TIP: Fall happens even earlier on the North Shore! Don't wait until late October - you won't see much. Mid-September is often peak :) We purchased tickets online and queued mid-morning on a weekday to go enjoy the fall colors. It was great timing, as I hear it gets busy on weekends and later in the day. The ride up is soooo pretty! At least the past two years, they've given parties their own gondola so you don't have to ride with others. At the top, you simply MUST go to the lookout on the west side. That's the most stunning view and absolutely worth it! The east side view from the chalet/restaurant is pretty too, because you can see the water, but not nearly as colorful. Absolute MUST DO in the fall!

This restaurant is in the place we were staying, Lutsen Resort, so it was an easy, beautiful walk,…read moreacross the covered bridge to our table. We called ahead for a reservation so seating was easy. We didn't get a coveted window seat overlooking Lake Superior but our table, one row over, still offered stunning views. I had the Apple fennel frenched pork chop with jazzed sweet potatoes. It was excellent. Husband had the rainbow trout. Also very good. My pork chop was a hearty portion, cooked thoroughly but still juicy and flavorful. I loved the sweet potatoes. They had a slight syrupy sauce on them which enhances the flavor. The combo of textures of the meat and potatoes worked well together. The wine cellar was huge but I opted for a single glass. Many around us were enjoying bottles at their tables. For dessert, we strolled down to the beach with our s'more packet from the front desk, and roasted some marshmallows while enjoying conversation with other patrons, a roaring fire, and of course, a outstanding lake view. Service was excellent. The restaurant was about half full because overall, hiring has been slow in this area of MN and most places are operating at a much smaller staff. Wonderful evening!

I'm giving a 5 Star review because:…read more (1) Even though it was off season and the restaurant was nearly empty our service was spectacular (2) The Charcuterie Board was one of the BEST I have ever had We were sat next to the stream running out to Lake Superior. It was beautiful. Our Server Rob offered a tour of the wine cellar 1,200 bottles. Impressive right? I highly recommend!! Nice Job!!

Cute small liquor store in Lutsen. They have liquor, wine,…read moresipping cream, cold beer.

Nice liquor store with friendly service. Lots of variety with nice visual appeal. Found just what…read morewe needed.

We love this restaurant and ate there twice on our vacation! For dinner, my husband and I shared a…read moreribeye steak (a special, not on the regular menu). So flavorful and tender served with the best mashed potatoes and sautéed vegetables. My daughters shared the Korean flat bread and the southern chicken salad. They said both items were great. We ended with a delicious piece of cheesecake. Since we enjoyed our dinner so much we went back for lunch a couple days later!

Good service. Receptive staff. Food was good. Fried Pickles is one of the Best. Would recommend…read moreadding more vegetable sides in the main courses.

Booked 2 night stay here in the main lodge (Thursday and Friday night) for a skiing trip to Lutsen…read more About 10-14 min drive to hill. Came in late (9:45pm and our keys and check in info was left on counter. Very simple check in process. First floor has 2 large common/family rooms with couches, chairs, fire place, grand piano, check in deck, small gift shop (sweaters, shirts, stickers). Basement has ice maker, microwave, pizza oven, ping pong table and board games. Rooms are smaller but just enough space. No hair dryer. Room was very warm and couldn't get to cool it down. Very old wooden windows so couldn't open them to cool room off, but room has potable fan which helped and for those of us who are fan sleepers. Room has a tub if you need to soak after skiing or to warm up. No elevator but front had ramp and there are 2 1st floor rooms. Walking distance to Casecade bar and restaurant.

Regarding the home, we rented over New Years'. "Seacliff" is perhaps the most beautiful home on the…read moreNorth Shore of Lake Superior. To our family, it was a dream. The property sits on a rugged shoreline. Views from all of the home's windows expose the power and uncontrolled splendor of Lake Superiors waves. It was this scene we longed to experience, especially in a cold winter setting. The stone fireplace is massive. The kitchen is a foodie delight with amazing space and a complete set up for some fancy candlelight dinners. Our children were simply blown away by the elegance of the massive Master Suite that includes a large jet tub and steam shower. This home, as elegant as it is, allows pets. It is so dog-friendly, that when I opened the linen closet there were special towels for your pup and guest water dishes. We spent a great deal of time walking along the road Sea Cliff rests on. The road is a quiet and secluded area where 5 whitetail deer romped and played and must have been used to people since they walked along the road and also up the driveway visiting both the front and back yard at Sea Cliff and next door at Shore Cliff every day of our stay. Lutsen Mountain Ski area is a hop skip from Sea Cliff and was simply stunning from up top. I cannot really put int my own words what our experience was like. I borrowed some from C.S. Lewis, "It was when I was happiest that I longed most...The sweetest thing in all my life has been the longing...to find the place where all the beauty came from."

It was clean but no where to play cards, do games or common space. Room had one chair and was very…read moresmall. No room services I highly recommend having enough towels, coffee and glasses if someone wanted to enjoy a glass of wine on deck. Very noisy could hear the person snoring in the room next door Al g with person walking above. People were kind if you saw anyone. Pool was too far of a home The hiking was great, Charlie's was ok but not fantastic. Appeared to be missing supervision.

Was nice to be able get right on the ski hill from the end of the parking lot…read more There were 3 thermostats in bedroom so hard to keep it at a consistent temp. Toaster in room is great. When riding the chairlift over the resort it smelt of sewage. Had to find ice machine on our own.

Beautiful location and wonderful caretakers. Cabins are simple but well kept with all needs met…read more The water is steps away which is rare in this area.

Beautiful resort convenienttly located right next to Lutsnet mountains and on the lake. For slow…read moreera, a great choice of stay. For those who want to enjoy the quiet getaway and gaze at the lake, nothing better. No internett, but it is a good thing for change of pace during travel. Get the MN north experience and relax your weekend away from the cities.

The location is ideal for hiking, Gondola rides, lake access and several other activities. The…read moretownhouse was great. The only complaint was that the air conditioning wasn't very powerful, so it was quite warm. I cannot say anything about the restaurant, since we didn't eat there. The pool is a great bonus!

The view from the deck was wonderful. The room is outdated. I don't know the what the "minimum…read morestandards" the owners of the unit need to uphold. The Odseey Resort folks are not up holding those minimum standards for this room...or their standards are just that low. Not worth the price. Update the website about Moguls being closed on Mondays and Tuesday. So folks can plan accordingly. My husband and I now just laugh....it was better than crying.

This course was stunning! It was in excellent shape and the views were to die for. I play the…read moreforward tees and got a huge advantage on a few holes which I'm totally ok with. There a good mixture of challenges be it narrow fairways or hitting over a river and fun holes like the short par 3 that's tees off from a high plateau and ends up being a 9 iron type shot. I was about 6 feet from the pin on that one, for the record. Unfortunately we got rained on a couple of times but we just waited out the passing cloud then carried on. Still finished in less than 4 hours. Beautiful course. I hope I get to play again sometime.

My review is based on the 4 times I played there…read more Course: Beautiful. Played all 27 holes... Mountain and River are a lot similar in designs so don't be disappointed if they send you River/Canyon or Mountain/Canyon. Just make sure Canyon is your other 9. Only reason not a 5 star. The putting greens are the slowest I have ever played. I am kinda embarrassed to even say a course such as this should never have slow greens.