Stopped by to get new soles for the bottom of boots $75 !…read moreRidiculous I checked another place they charge $35 The price is way too high at this place

Now-a-days it is hard to find shoe repair services and we are very happy to find Wyatt in the large…read moreshopping center at Carmel Road and Hwy 51 (Pineville-Matthews Highway). My average rating is ~3.4 out of 5, and I hereby give one of my rate 5-star ratings to Wyatt. They can do most anything, so check out their web page. Lots of services. Wife has a pair of quality leather sandals that needed straps repaired and it was done, professionally, without any issues. They also have quite a selection of shoe laces. A minor point but shoe laces are hard to find and harder to find a selection of options. This is a family operation and so is the atmosphere. They know their trade, so do not hesitate to come in.

I went to Queen City Cobbler today in Mint Hill to get a few pairs of shoes repaired. They looked…read morebrand new when they were finished. I received exceptional and friendly service. I highly recommend them. Thank you Vitaly.

Vitali did an excellent job repairing my Birkenstocks! Within five hours, shoes that were almost…read moreunwearable were made good as new! Vitali is an expert cobbler with fair prices and I highly recommend his quality craftsmanship.

Santana did an amazing job restoring my Gucci bag. The bag is 7 years old, and due to normal wear…read moreand tear it was losing color on bottom and inside was all inked up and worn. I picked up a brand new bag today . Also the ladies at the desk are all very professional, knowledgeable and courteous. I'm certain to get another 7 plus years outta my bag. Thanks Santana

From the owner: At Santana Leather Care, we repair, restore and reinvent…read moremen's and women's luxury shoes, handbags, and leather goods.

This man does not have consistent pricing. He charges you based off of who picked up their shoes or…read morenot. For example if you dropped off a pair of shoes and I dropped off a pair. You didn't pick yours up so I have to make up the cost of you not picking up your shoes. Not to mention it takes an about two months to get your shoes back.

Excellent service and equally excellent repair quality. I always know that what I need in repair…read moreis assessed accurately and that the repair made will last.

ruby is amazing! she and her staff are always friendly! her work is beautiful and prompt!!! I will…read morekeep bringing my clothes here!

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Overpriced and Incomplete Service…read more I took my 9-year-old shoes in for a cleaning and expected a proper polish. The owner suggested dyeing the front to cover a few scratches, and I agreed, assuming it was part of making them look refreshed. I was charged $45, which felt steep, especially since I didn't even get a shine. The shoes looked ever slightly better (at first) far from a $45 charge, the dye peeled less than 24 hours. For that price, I expected a full polish and a more complete service. Wouldn't return.

Worst shoe service ever! Asked for my Frye boots to be cleaned and shined. He asked for…read moreclarification 5 times on cleaned, polished and shined. Even asked if I wanted the polish to be same as what it looked like or all one color. I said just like they are just cleaned & shinned. He came back 5 minutes later with paint splattered in multiple places no shine & scratched. I was shocked that he could hand them back to me. Took payment while telling me to leave.

Gifted this experience for my husband and our son both who are "sneaker heads" and have been raving…read moreabout the experience from the moment they pulled out of the lot. They created unique designs and made unforgettable memories. We are already discussing when we will go again. What a cool and epic concept, highly recommended!

I loved this experience. Got to make something I need for my wardrobe that I couldn't find in a…read morestore.

I have to agree with one of the other posters, this does feel like the shoe repair shop I used to…read morego to with my mom back in the day! Fair prices and my shoes look great.

Great customer service and quality craftsmanship. Would highly recommend if you need shoe repairs.read more

I came into town for work and on the first day had the sole separate from one of my dress shoes…read more Sam fixed it in a hurry...24 hour turnaround time. Quick service, and got me out of a bind. However, after wearing them for 4 hours the night after I picked them up the sole came off again. I was very frustrated. I took them back and only then did he inform me that the fix was not guaranteed to work. Wish he would have set those expectations to begin with. He tried again and the fix lasted an hour. Unfortunately, the soles were a weird foam rubber that didn't mend. Lost cause. Solid 4 stars but not 5. My regular shoe guy not only fixes them but gives a good polish too...goes above and beyond. Got these back as I left them, which is fine, just not as expected. Would have asked for a polish if I'd known. Was also surprised I had to pay when I dropped off...never had to do that with similar services where you are leaving something as collateral. I later found out there was a shoe repair on first floor of my hotel with good reviews already. Wondering if I shoud have used them or if they could have done something different to fix. Not Sam's fault if it's not fixable, but he needs to be up front with customers when they drop off if he doesn't think it is fixable.

Convenient location, quick service…read more Sam's is a small shop in the basement of Wells Fargo 2. Located past the Post Office, Sam's is conveniently located across from an alterations shop. A quick walk from my office, I dropped off my shoes with a floppy sole and he fixed them quickly. I had to ask for him prior to paying to shine them up, having read the other review, but overall I am happy with the results. I will use Sam again based on convenience.

Absolutely terrible experience. I had an appointment that I scheduled through their required online…read moreform. From the moment I arrived, he was extremely rude, hostile, and completely unprofessional. He immediately started lecturing me about "honesty" when I had done absolutely nothing wrong, then told me to "stop right there and don't move forward." I was so taken aback by his behavior that I got back in my car and left. The entire interaction was bizarre, confrontational, and completely unnecessary. The appointment form was excessive. The business also operates out of a POD container, which was unexpected. Just look at how he responds to the 1-star reviews -- that tells you everything you need to know. I should have listened to those reviews before making the appointment. Save yourself the trouble and take your shoes somewhere else. Something is seriously wrong with this guy.

Better customer service!!!! Very rude when I called and I will not call back ! And will not…read morerecommend to anyone!