Although the receptionist was polite, the x-ray tech was stoic and impersonal and customer care and…read moreconsideration could have been better. For starters, the appt. was made for me by referral. Noble did not contact me until the day of the appt. to confirm. In my opinion, prior to the appointment, the staff could have provided specific details about two things, their exact location and preparations to make prior to the procedure. First, There's two names near or on the facility, one on the building, Herman Memorial and the second on a marquee. After passing it up, I had to call to confirm the location. Second, even though I was informed to wear comfortable clothing, they overlooked the importance of not having certain hairstyles. For example, I was wearing a hairstyle with clip-ins. After two images were taken, the x-ray tech asked me to remove the clip-ins for the next image. I said absolutely not due to the timely process not to mention, my self- respect. Needless to say, I had to reschedule. I suggested to them that they provide more information about how to prepare for an MRI prior to the appointment instead of during the procedure. I feel that the time was not well used for me or them.

Very professional and caring. The front desk and the radiology tech was very helpful and made the…read moreprocess as smooth as possible. Highly recommended.

Avoid going there for MRI, CT Scan, and other services. The people who work there are…read moreunprofessional especially the office manager Rubi. I gave my fax number to Sandra after I did my MRI so she can fax me my results next day, and she made me sign the HIPPA form before leaving. I waited until next day, but didn't receive anything so I called Rubi who claimed to be the office manager, and she informed me that Sandra gave me the wrong information and she cannot fax me my results. This is a total nonsense and nonprofessional treatment by the employees. Rubi is not doing her job right by training her employees. I will never recommend their services to anyone. I am in the healthcare industry and I know for sure results can be faxed, but cannot be email or mailed. They just wanted a give me a hard time.

many thanks for the services i received, the ultra sound department…read moredid a really good job, Sabina was very professional and has a great spirit while working with me thank you and keep up the good work Ken m.

I'm having some issues at this location this year. Things are not clear or specified. The quality…read morecare has worn off a bit. I came in February to get a mammogram and was told the results weren't good, to come back for another. This began a cat and mouse game of trying to figure out how much I would be charged and why? My insurance is also not the greatest but if Solis is requesting another test, I should have an order for it. This is why our medical system has deteriorated so much. It's unclear what patients truly do need and in the meantime we are sent to several different physicians, specialists, etc to be treated. It's exhausting. Now I'm in the waiting room waiting to get this over with again. I was pleased when I came in last year but this year something changed and I'm getting the runaround. Depending on how it goes today will determine if I come back this year.

Ladies...if you need to schedule a mammogram, let me share a little info with you…read more Solis Mammography at HCANorthwest Hospital (1960 & 45) was definitely a great experience THIS morning. Yes. Saturday. I didn't have to miss work or get up super early so that I could get to work at a decent time after getting my exam done. I checked in at 815 for an 830 appointment. I was heading out of the door at 840. The facilities were wonderful and the staff was great. I highly recommend them if you are looking for somewhere to go.