Our mom actually found this place and told us she'd like to check it out. Since she lives in Tahoe…read moreand it's just down the hill and extremely convenient for the family. The place was wonderful and the staff seemed friendly and welcoming. While we're not ready to commit yet, we'll definitely make the move once the time is right.

I can't say enough good things about Sierra Place. I brought my friend there to check it out and…read moreshe decided that day to move in. We were treated with such care and kindness by every staff person we met. My friend is thriving there and we no longer need to worry about her safety and care from the other side of the country. I have visited lovely senior living places in Massachusetts, where I am from, but none compares to Sierra Place.

I would highly recommend a look at The Lodge if you are considering Assisted Living and/or Memory…read moreCare. My Husband selected The Lodge after we looked at a few places in Reno. As soon as he walked in he said, 'This is the place'. He felt comfortable and it was his decision! He has been here now for going on 5 months and he enjoys his new surroundings as well as their wonderful staff. I no longer worry about him as I know he is being very well taken care of! He enjoys his meals in the cafeteria, walks and activities. We are both very happy that he is a resident of The Lodge.

They are very kind. Some of the nurses are angry and not polite, but I understand the pressure. My…read moremom gets upset, but at the same time she is grateful. I don't understand dementia, nor does anyone. I am so grateful for the staff. I brought them donuts but they deserve much more for their patience and effort.

My mother-in-law has lived here for over 3 years. The apartments are nice enough, but the food is…read moredownright awful! She and others have complained to no avail many, many times. As an example, this is today's " Sunday dinner". A cut up polish sausage with a few pieces of lettuce, a few bits of cut up potato and a dried out roll. There is no excuse for these kind of meals day in and day out, for what they pay! Edit: In regards to their reply, she has met numerous times with the "chef" and met with management several times concerning the food. The chef has promised to do better and has not. Nutritionist? Yeah, I don't think so.

This place is a joke. The people living here pay 3000 and up a month and are given the service they…read moredeserve. Won't even give them an extra key for their room without charging them. They tout this place like a fun senior experience, and it is nothing like the brochure they hand out. They say there is happy hour on Friday, this consists of a small bag of chips and one mini can of soda. Really, for what these people are paying, letting them have more than one soda should not be a big deal. Food is subpar cafeteria style and they can't keep any staff because they don't pay and treat them badly. There are some very nice people who work there, but can't keep them for long because corporate just doesn't care! Do everyone a favor and look at other places before you sign that lease!

I recently found myself in need of a little bit of home health care. I didn't want to be a burden…read moreto any of my family nor friends, and I can get a bit testy when not feeling well. Fortunately for me, the people at the local medical office referred me to Interim HealthCare. The manager (Tracie Pistone) came out to my home, went over all of he paperwork and answered my questions. She also helped explain some of the laws out there which help protect seniors and elderly from being taken advantage of by those who would take care of those in need. It was fast and pleasant, she explained the whole process and what to expect. Come the time I need help, a CNA (a great young lady by the name of Kelly Wilson) shows up and off we go. Nice, great conversation, and when I was done with the procedure, she got me home and taken care of. What was the icing on the cake? Being called later to see if everything is okay. If I could tip, I would but that's one of the no-no policies. So instead, posting up a yelp review with a shout out to the two folks who helped me get past this endeavor. Would I do it again? Absolutely, but I'm out of wisdom teeth :)

I would not recommend this company for caregivers!!!! Some…read moreof the caregivers are very good and some are worthless! But you don't get the same ones all of the time! Tracie the "ass" that runs the place is worthless and thinks she is miss goodie two shoes. Trust me when she's standing there talking in front of you after she pisses you off you just want to punch her in the face!!! If I could give this company minus stars I WOULD!! I just can't go into detail with my story on this page or you would have chapters! My in laws had this company for a while!! Your best bet is to care for them your self!! That is what I am doing now and it is so much better and she is so much happier!!!

I worked there for many years and I loved every minute of it....especially Memory Care.....till a…read moredifferent Wellness Director (not Frances or Elysia ) the newest one who also brought in his crew from Reno. He made gross accusations about my work performance and because of Hippa rules I could not even defend myself or collect unemployment...He definitely knew what he was doing and for that he will always leave a BAD taste with me.

Run, RUN AWAY! DO NOT leave anyone you care about at SKYLINE ESTATES! Go elsewhere where they value…read morehuman dignity and don't treat you or your loved one like they are doing you a favor. The level of incompetence, unprofessionalism, disorganization, horrid communication and lack of ethics is staggering and dangerous, which ultimately puts your loved ones at risk. In point of fact, within the first twelve hours of arriving at Skyline, my mother was not properly supervised and was allowed to fall and catastrophically break her ankle. Her orthopedic surgeon said she will never walk again. I initially accepted that sometimes these things happen, but given all that I witnessed over time, I realized that this may have been easily avoided. Of note, this happened under the more competent previous administration. As a retired clinical social worker with over 40 years of experience in human services with federal, state and local facilities, this is by far the worst I have witnessed. Please note that everything stated here pertaining to the issues and communications is objective, and documented with dates, emails, photos and video. Based on their responses to other horrible reviews I expect management to try and discredit this review as well. In dealing with issues like this, I try not to make it personal, but both Kristy Lavey, the Executive Director (ED) and her completely unqualified "Wellness" Director, Elysia Angala (WD) on many occasions were so arrogant about their uncaring and incompetence that they chose to make it personal, with myself and other family members. Repeatedly! Whenever I politely brought up anything from the fact that Mom was usually lying in her own excrement (frequently noted by multiple Renown medical staff), to the never-cleaned black moldy toilet and piles of dirty laundry on the floor, I was met with DENIALS, LIES AND THREATS of retaliation: "perhaps your mother is no longer appropriate for this facility". I noticed these things in my visits, but they call into question what's going on when you're not there to see it. Skyline unilaterally decided that Mom needed to leave (after being taken OFF of hospice care). They DID NOT communicate this to me. Shortly after the director told me "this is your mother's home. We will do everything we can to keep her here!", I got a call from a nursing home salesman, who had been given a considerable amount of protected personal and medical information about my mother. CLEARLY unprofessional and very unethical. WD later indicated that a call from a third party was supposed to be notice that my mom had to move out. According to the Long-term Care Ombudsman who got involved with the case, Skyline was legally required to notify me in writing, with a rationale. This is one of several State violations she noted. What we got was an email from the WD on a Friday, notifying me that Mom had to be out on Monday, and that if she wasn't they would discharge her to a local hospital - a perfect example, among many, of Skyline's complete lack of caring. RUN AWAY! Current open investigations HCQC: Nevada State Bureau of Healthcare Quality Compliance Federal government for HIPPA violations Carson City Sherrif's Department for multiple theft issues including cash and personal items Ombudsman stated that Skyline had violated several state statutes and should be reported Stolen property (ED and WD took absolutely no responsibility) from cash to an entire new bed, which disappeared when a hospital bed was brought in. When we reported this to the Sheriffs deputy taking our statement she told us "the exact same thing happened to my grandfather when he was at Skyline!" Ball dropped multiple times on prescribed medications The worst quality food you can imagine. Think of a ten-cent hotdog as the main course Front desk person eliminated. Impossible for family or medical providers to reach a human Other family members not allowed to attend meetings with ED and WD Although there were a few really great line staff, they could in no way make up for the truly blatantly NASTY, uncaring management

We were very happy with the care my husband received from Shannon. She was always on time, neatly…read moredressed and professional . She was very helpful and completed any thing we asked of her immediately . My husband needed help getting out of chairs, memory issues, putting on shoes and being driven to appointments, all of which she did. She was pleasant and friendly. We would use her again if needed.

The Home Instead Senior Care, took care of my grandmother when it got to hard for my father and I…read moreto take care of her. They helped us out so much. I don't think we could have gotten through that tough time with out them. They went above and beyond the call of duty. When my grandma got a little ornery they just kept on trucking doing their duties. We have made some life long friends as well with them. A big thank you to all their wonderful employees! Especially Jennifer, my grandmothers case manager.You guys were truly amazing! We honestly couldn't have gone through that without you guys! Paulette deBoer