First time to this salon, not first time to the services…read more Location: The place is very clean, from the bathroom, the room, work station, everything is clean. Peaceful ambiance. Plenty of parking in that shopping center. Customer service: Excellent. Front desk: I started making my appointment online and I stopped. After a while a got a text asking if they could help me. From there, until I got to the salon, Presley was so nice, helpful, and made everything in her power to make sure I had the best experience. Esthetician: The service I requested was waxing. Jenna was so nice, very professional, has an entertaining and pleasant conversation, her vibe makes you feel comfortable. Price: Fair. They have specials, promotions, and memberships available too. I highly recommend this salon, especially for the customer service.

I've been coming to get waxed by Erin for at least 2 years now. Quick and easy appointments…read more Friendly conversations during my visit. Erin's small dog is often present to add to the relaxing vibe and he is so sweet. They offer care products in addition to waxing services. The monthly Brazilian wax club makes it a great bang for your buck!

I found Brandy this morning while searching Yelp. Its been a few years since my last sugaring and…read moremy regular go-to is booked out through next month. I'd decided it wasn't meant to be but then Yelp happened and upon searching Pure Sugar's site she had an opening at 4pm today. I was apprehensive but all her reviews talked about how sweet, personable and how keen her attention to detail was. For once the people spoke truth!!! Brandy is AMAZING!!! Waxing lady bits is personal business and can be traumatizing with the wrong hedge slayer in there just rip'n up weeds like they not attached to a million nerve endings! I normally take a bottle of tea tree soothing lotion and slater it on in the car after Sugaring. I'm out of habit and forgot today so I was worried how my drive home was going to be. I worried for nothing, Brandy even did the deep breath in strong exhale moments for the tough spots without me even saying anything or asking for those pauses pre-lift. Her sugar was buttery soft and warm and she knew the right moment to change her ball. Ugh I can't stand when someone keeps trying to use a sugar ball turned cold and hard on me, that don't feel good mam, stop it!!! Not only was she clearly intuned she was thorough, she got her inspector gadget magnifying light and tweezed the rebellious kids right out. Lastly, I forgot to ask her what it was but she rub something on my skin and it simmered down so well that I didn't need to apply anything when I got home!!! Normally you have to pay for any kind of soothing cream for after care but Brandy obviously gets that it should be part of the service Plus what better way to guarantee return customer than making sure they have as comfortable of an experience as possible! A+ for everything!!!

I had a good experience here with Brandi. She is very kind and thorough with her work. I am very…read moresensitive and she did her best to make me as comfortable as possible. Parking is easy and so is scheduling appointments.

Booking was so easy and the customer service was great! Thank you Elizabeth, I'll definitely be…read moreback!

Bianca is the best ever! She made me so comfortable the whole time and I'm definitely coming back…read morehere to get it done with her again. Lovely place!

I'm so happy to have found Kay. When my regular esthetician went on maternity leave I was hesitant…read moreabout trying someone new to wax my eyebrows. I did some research and read the reviews for Kay. I decided to make an appointment which was very easy via her site. Kay has such a welcoming and beautiful spirit within her that you can't help but love her unless you're an A-hole by nature. Her space is relaxing, soothing, and comforting. I really didn't want to get up. She did an awesome job with my eyebrows. I've received facial services, and the results were beyond expectations. I love that she shows actual concern by providing aftercare instructions and she checks in via text. She truly loves her craft and giving the best to her clients.

I've been going to Kay's Aesthetics for a while now, and honestly, she's amazing. From the very…read morefirst appointment, she made me feel completely comfortable, which is huge when it comes to waxing. She's super kind, professional, and you can tell she really cares about her clients. She's thought of everything to make it easy -- scheduling is simple, payment is smooth, and the whole experience just flows. What I love most is that she doesn't just do the service and send you off. She actually takes the time to teach you how to care for your skin at home and recommends products that actually work. I've seen great results since I started going, and I wouldn't go anywhere else!

CHELSEA AND AVA!!! I love coming in here everytime and they…read moremake me feel like family. I never thought I would feel this comfortable in a waxing place! Ava takes care of us every time we come in and remembers things I don't even remember telling her! She is the nicest. Chelsea is so fast, painless and kind! She is professional and honestly a blessing! She always checks in on me throughout the service! Love you guys!!

I have been an EWC customer for five years, and I am extremely concerned by the lack of…read moretransparency at this location. After a recent incident, I asked the manager for the formal chain of escalation and contact information for corporate or the franchise owner. She refused and provided only her own email, stating she would forward my complaint. I never received a response or confirmation that it was escalated. I have documented the incident and my attempts to escalate it. Preventing customers from accessing an independent complaint process raises serious concerns about transparency and accountability. I am requesting that EWC provide the corporate or franchise-owner contact information so this matter can be formally reviewed. If I continue to be denied an appropriate escalation process, I will consider further consumer and legal avenues available to me.

I had such a great experience at MILA THREADING in Fountain Valley! The studio is absolutely…read morebeautiful--super clean, modern, and welcoming from the moment you walk in. I came in for a HydraFacial and it was honestly one of the best I've ever had. My skin felt instantly refreshed, hydrated, and glowing. They really take their time and make sure everything is customized to your skin. Huge shoutout to Jeet and Roze--they are both amazing! So friendly, professional, and clearly passionate about what they do. They made me feel comfortable the entire time and went above and beyond to make sure I had a great experience. If you're looking for top-tier service and results, I highly recommend checking them out. I'll definitely be coming back!

I've been to many threading places throughout L.A. & O.C. And I must say Mila Threading is the…read moreBEST!!! The ladies here are so professional & know what they're doing, they take their time and make sure your happy with their art before you leave. I especially love that there's usually never more than a 10 min wait. Prices are comparable to other spots. Parking is good.

Claudia was amazing and made me feel so comfortable! I am 33 and have never had a wax before. I did…read morea bikini wax before a festival that I was attending and it was a 2/10 for pain. I never wanted to go because of the pain and thought it would be uncomfortable, but she really changed my perspective. I will be back and if you're looking for a great energy and experience.. book with Claudia! Her website is easy to book. Thank you again Claudia!

Wow! A huge thank you to Claudia! She was absolutely amazing with me and my sister. I booked the…read morenight before and her website was easy to navigate. The room is a little corner in the back, small and private. She came out to get us, and she was very inviting. I have a low pain tolerance, but booking with Claudia was a great decision. She was quick and would constantly reassure me. She was very comforting, which was very appreciated. The service was amazing, and I will definitely rebook with her. She also offers a complimentary wax of eyebrows, upper lip, ears, underarms, and nose, I believe.

I love coming to get my eyebrows waxed here. Place is always…read moreclean and Kailyn is amazing.

I got my eyebrows waxed by Kalyn and she was awesome! I used to get them waxed but often my…read moresensitive skin would rip off and I'd scab over and it looked so bad. Kalyn did an amazing job, no pain at all and none of my skin came off with the wax. She's a complete pro and so easy to talk to. Definitely coming back and recommending her to all my friends.

Went in for a play boy 3 different times here. I got good results the first time I came here, I got…read morea play boy done by Linda. But the 2nd and 3rd time I came here Linda wasn't there so I was seen by someone else and both times , I asked for a playboy yet I didn't get what I wanted. One waxed everything off forgetting I was getting a play boy, and the other time the girl doing my playboy didn't do it correctly. I assumed she didn't know what a triangle playboy looked like because when she was done , it didn't look like a triangle at all. And staff gets rude when you tell them how you wanted it after not going it correctly. Not coming back to this locations again. Staff needs to be trained more. Staff also needs to confirm what kind of wax the client is getting before waxing everything off .

This review is over due. I've been coming to Vanessa for about 4 months~ give or take. She is super…read morefriendly & wonderful & makes the overall experience pleasant. I've gotten a Brazilian, underarms AND full legs with her and she is quick as bee Will forever be coming to her for all my wax servicing needs

I had a great experience at this nail salon! Kim did such a good job on my manicure with the gel…read morecat-eye polish. Even though my nails are super short, she was able to shape them so evenly and neatly. I'm really happy with how they turned out! I also got a gel pedicure and Vi who did my pedicure took her time and was very thorough. I really appreciated the care and attention she put into it. Overall, I had a great experience and will definitely be coming back! I would definitely recommend this nail salon.

I got the worst mani/pedi experience here. Both techs really dig into the side of my nails and it…read morewas painful. And my nail paint had debris in it and the edges were not clean. I also want to call that this is one of those salons that talks about their customers in Vietnamese. I don't think they realize I was Vietnamese, but they were talking about a previous customer while working on me. I do not recommend.