I found Brandy this morning while searching Yelp. Its been a few years since my last sugaring and my regular go-to is booked out through next month. I'd decided it wasn't meant to be but then Yelp happened and upon searching Pure Sugar's site she had an opening at 4pm today. I was apprehensive but all her reviews talked about how sweet, personable and how keen her attention to detail was. For once the people spoke truth!!! Brandy is AMAZING!!! Waxing lady bits is personal business and can be traumatizing with the wrong hedge slayer in there just rip'n up weeds like they not attached to a million nerve endings! I normally take a bottle of tea tree soothing lotion and slater it on in the car after Sugaring. I'm out of habit and forgot today so I was worried how my drive home was going to be. I worried for nothing, Brandy even did the deep breath in strong exhale moments for the tough spots without me even saying anything or asking for those pauses pre-lift. Her sugar was buttery soft and warm and she knew the right moment to change her ball. Ugh I can't stand when someone keeps trying to use a sugar ball turned cold and hard on me, that don't feel good mam, stop it!!! Not only was she clearly intuned she was thorough, she got her inspector gadget magnifying light and tweezed the rebellious kids right out. Lastly, I forgot to ask her what it was but she rub something on my skin and it simmered down so well that I didn't need to apply anything when I got home!!! Normally you have to pay for any kind of soothing cream for after care but Brandy obviously gets that it should be part of the service Plus what better way to guarantee return customer than making sure they have as comfortable of an experience as possible! A+ for everything!!! read more

I had a good experience here with Brandi. She is very kind and thorough with her work. I am very sensitive and she did her best to make me as comfortable as possible. Parking is easy and so is scheduling appointments. read more

First time at this location and I was completely impressed . I have already made an appointment to go back again

Amy is amazing!! She's so thorough and pays major attention to detail! Not to mention she was very sweet and made me very comfortable during our whole waxing session. read more

Love Brandy and Aimee!! They are AMAZING!!!! Very accommodating and friendly. Services are always on point.

Brandi is such a sweetheart, she is very understanding over the fact that each person has different pain tolerances. My pain tolerance is very low but she reassures you that it's okay if you need to flinch or if you need a moment before continuing. I don't really get waxed that often but the two times I have gone with her have been great! She's amazing at what she does and such a great person, highly recommend her! read more

Brandy is the best! I have only positive things to say! She's great with communication before an appointment and listens really well to what I want done. She is very personable and it feels like I'm talking to a friend. She even remembers little details from stories I shared in previous appointments. Sometimes I have to bring my three year old with me to appointments and brandy makes her feel special, too. She's simply the best and the room is very clean and calming. I highly recommend Pure Sugar! read more

First and foremost, giving this place five stars alone does not do this establishment any justice because the services that I have received here over the years makes me want to give them even more. When I first came here in 2021, I did not look back because both Emily at the time and now Brandy, the owner, does an amazing job at making me feel comfortable and doing such a thorough job with every service that I request. In addition, the customer service that I have received has been above and beyond the places I have gone to before. I recommend this place to all of my friends and family to try out because Brandy is so wonderful at making the customer feel at ease. I am so grateful to be coming here and I will continue to! read more

I had my first wax ever today!!! Emily was so awesome, she made me and my bestfriend feel really comfortable. She gave us breaks when we needed it, talked us through the process, and was calming. I appreciate her patience. Definitely going back! I'm a happy bald gal read more

I just got my eyebrows done with Emily and I absolutely LOVE the results! I highly recommend you request Emily for any of your treatments. She is very patient with you and explains all of the treatments in depth to make you comfortable and feel at ease. I've also gotten a sugar with Emily before and the results were amazing! I can not express how important it is to go to someone you trust for treatments of this sort. Emily is absolutely your girl! read more

I just went to Pure Sugar last Friday and had my appointment with Jessie. I only began sugaring this past May and was looking for a place closer to home. Jessie was right on time and did a great job on my underarms and half leg! She also did a couple extractions on my ingrown hairs and plucked some of the baby hairs. My underarms were nice and clean! It got a little cold in the room due to the AC, but Jessie easily adjusted the temperature. I will definitely be back! read more

Brandy is amazing! I have been going to Pure Sugar for about a year now and Brandy always does so well with my Brazilian. I always leave super fresh and happy! Totally recommend! read more

I had my first Brazilian sugaring experience with Emily and it went so well! She is so friendly and chatty that the service was over before I even knew it. I don't have enough good things to say and I highly recommend Emily! read more

Becca took care of me for my first ever waxing of any sorts- she made it quick and as painless as could be, haha! Absolutely no redness or skin irritation afterwards. I will definitely be going back to Becca for any waxing needs that I have! I can't believe I haven't done it before!! Thank you so much! read more

I normally see Brandy for my Brazilians, but went to Aime and was so happy with the service! She was wonderful and made me feel so comfortable. What a great addition to Pure Sugar ! Xoxo read more

Emily is AMAZING for sugaring! Ok I was traumatized years ago getting sugared and I tried it again today and SHE IS AMAZING. If a brazillian can be called enjoyable it was enjoyable! Highly recommend coming to Emily! I'll be back soon! Thank you!!!! read more

Love love loveeee Brandy and Emma! I visited this place through a groupon the first time with Emma and after my session, she informed me my second visit would still have the groupon promotional price. I was shocked since most Brazilian sugaring locations I've purchased through Groupon would offer me packages deals or inform me of their original price right after my redemption. Emma was very sweet and easy to talk to. Definitely didn't make me uncomfortable. My second visit was with Brandy and she informed me the reason for the second promotional value is for clients to see better results. If it's your first time sugaring, you won't see a drastic change until maybe your second session due to the different hair cycles you have (also depends on your personal hair growth and all that). Brandy is very sweet and personal which I love. After my conversation with her, I could tell she is very big on customer service and responding in a prompt matter! It's taken me a long time to find a place to trust and now I do my maintenance sessions with Pure Sugar Salon because these ladies make me want to come back. I'm also big on responsiveness (I have 2 expired groupons because the sugaring studio I purchased from never returned any of my emails or phone calls....) and they also have my business because they reply within the same day. Also, something about their small cute salon makes me feel more at home and relaxed compared to the other locations I've been to. Oh, and their website is very user friendly! You could book your appointments online and you'll receive a confirmation email and then a reminder email :) read more

I went here for the first time abouuut a month ago to get my first sugar wax done and Becca was SO personable, fast, and got every little, stubborn hair from me. I knew for a fact I was going back to this place and sticking with it. I've never had a sugar wax come out so clean! Brandy, the owner, is one of the nicest people and I've only talked to her a couple times regarding appointments. She replies incredibly fast and is VERY accommodating which I appreciate greatly. read more

Super friendly and knowledgeable staff! We're very comforting for my first time being waxed and talked me through the process at each step of the way. Booking an appointment with super simple will definitely be using them for all my waxing/sugaring needs! read more

I've been going to Brandy for 10 years and she is THE BEST! She's super thorough, gentle and patient. I've never found anyone who does as good a job as her. I have very sensitive skin and blonde hair but she really takes her time to make sure she doesn't miss any spots. I can't say enough good things about her. Plus she's so sweet and fun to chat with. read more

I had Becca and she was so nice and comforting. She was so friendly and I've experience some awkward people and she was not that. She was informative and knowledgeable. I had a Brazilian and it was my first time using sugar. 10/10 Would come back. read more

Hallelujah! I think I have found my new sugar gal! (aka Jessie). Her Suite here at Sola #27, is very inviting and relaxing which I think is important for an appointment like Brazilian sugaring. :) Jessie made me feel at ease. I have been to a few sugaring places and a lot of waxing places, but I loved Jessie's attention to detail and client. Also, I must note how CLEAN her suite and setup are - YES, very important. The large towel you lay on is SO soft, it's more like a towel blanket. The experience reminded me of a spa! I think she has nailed down her technique, you will see - from start to finish, she has perfected it. I won't give away all the details, you can see it for yourself. Make an appt with Jessie - you seriously will not be disappointed. read more

Becca is AMAZING! I have had regular wax, sugaring, and even laser, but I have NEVER had half of the time of any of those sessions even be what Becca was able to do. Becca got it done so fast and even went above and beyond what most others do! I am 100% coming back because my god she was phenomenal to say the least. She made me feel super comfortable and was fun to talk with. On top of all of that she was able to squeeze me in super last minute, I sent the salon a message at 1 am and they responded to fit me in by 10 am the same day! Can't wait to go back again. If you ever need HIGH QUALITY work for a great price, in a quick timeframe, then you need to go to Pure Sugar. Ask for Becca, you won't be disappointed!!!! read more

Please avoid!!! I would give this place zero stars if I could. 0/10!!! Of my 7 years of getting a Brazilian sugar, this is by far the worse experience! My appointment was with Emily. It was the most painful and unsanitary experience ever. Emily is rough, messy, and unsanitary. I was in an out in less than 15 minutes. As I entered the room, Emily asked me to take off my clothes and lay on the bed. I was not offered a wipe to freshen up. I noticed the bed did not have a new towel or parchment paper for me to lay on. From what it looks like, everyone is laying on the same sheets! How gross and unsanitary is that given how we are laying there half exposed?! I hesitated getting on the bed so she told me a second time that I had to take off my pants. As soon as I got on, she got started right away. Boy was she rough! She was ripping the sugar off aggressively and flinging it everywhere. I was complaining that it was so painful the entire time. I can usually tolerate pain really well and I only do sugaring, but boy, I could not handle the pain she was inflicting on me. Every time she put baby powder on, she just tossed it on messily. The powder even got onto my shirt! How is that possible?! The pain is not even the bad part! The part that disturbed me the most was how unsanitary Emily and this place are! By the time she was done with the sugar (thank goodness!!!), she grabbed a towel from a hamper, soaked it in water in the sink, and placed it onto me. This is my sensitive private part we are talking about here and you use a dirty towel!? Excuse me?? I felt so violated and gross! After that, she quickly and messily put an ointment on for me and told me I was done. I could not get out of there quick enough! I was shaking as I was leaving the place because I was in so much pain and so upset from my experience. Hours after my appointment, my skin was still irritated and red! It was swollen with bumps all over the place. I was freaking out! Never had I had a problem with sugaring--that is how rough she was! The next morning, my skin looked like I got a rash! Still red and bumpy! I wanted to be bikini ready, but guess not! I am so upset and gross out by this experience. I am writing this review so no one else has to endure the pain and unpleasant experience that I did. Sugaring should not hurt! At least not that much. Never coming back to this place! read more

I've been going to Brandy for my Brazilians and facials for about 10 years. She is amazing, quick and knowledgeable and I love her so much. I had the chance and tried Aime for the first time and she was awesome! Emily is too! Fast and easy! They both are a wonderful addition to Pure Sugar and you will never go wrong with these amazing girls! I'll never go anywhere else read more

I love Pure Sugar and especially Amie! She is super rad and really knows her stuff. My Brazilians are quick and thorough which I appreciate. I LOVE her for facials. She does the best extractions and will even take out my annoying milia. My skin always looks amazing when she's done with it. She has so much skin care knowledge and is happy to share if you want..or not! She's super down to earth and easy to talk to but also isn't overly chatty if you are in the mood to just chill. I trust her, look forward to our appointments, and always leave looking and feeling my best. Amie rocks! read more

So seriously...reviewing a bikini/brow service? But yeah. It was that outstanding. Location: tucked away in Sola Salons off Warner in HB. Small but immaculate room, beautifully appointed, comfy table, never felt closed in. Service: Jessie was utmost professional and my brows have never looked better. Meticulous in manner, made me feel incredibly comfortable in let's be honest a very uncomfortable situation. VERY good at what she does, with minimal discomfort. Highly highly recommend her to anyone looking to get sugared. If you wax, STOP!! You will never go back. Jessie is wonderful and really really good. read more

I've been coming here for the past few months and am very happy! Amie is my girlllll. She's sweet,funny,makes you feel comfortable and she's meticulous with her work. Definitely recommend! read more

After being waxed the old fashioned way a few times, and realizing I may be allergic to wax now, I decided to try sugaring. I made my first inquiry via the Yelp app and Brandy was very responsive and got me in the same day. My appointment was with Emma and she immediately made me feel at ease. She was friendly and calming, which is great when you are getting hair ripped from you! I am now a week post sugar and all is well. Emma did a great job and I will be back. Thanks Brandy and Emma! read more

Emily is amazing! I got a full Brazilian with her and she made me feel comfortable and as relaxed as I could be. I'll be back in a few weeks! read more

Becca is the absolute best. Seriously, the best hair removal service I've ever had. I've been waxed before and now I get sugared by Becca. She does such a solid, clean, quick and pretty painless Brazilian. Would recommend anyone to get sugared by Becca. Love her! read more

Found this place on Groupon. Although it was drive for me, I went due to the deal I was receiving. This was my second time getting a Brazilian sugaring so I already knew what to expect, my only concern is that I bruised and I hadn't bruised the time before. So I'm not sure if it happened because of my skin, breathing and/or technique. Any insight please let me know. But overall, I had a good experience. read more

I just had my first sugaring experience with Becca. She was honestly amazing. From the moment we met to the end of the appointment. She's charismatic and knew exactly she was doing. I've been waxed before but after getting a sugaring from Becca, I'll never go back to waxing. There was no redness, irritation and literally no hair left at all. It was completely bare. With waxing, it leaves behind little tiny hairs. Not with this method! My skin is also baby smooth. It's amazing. Thanks read more

It was my first time getting a full brazilian sugar wax with Becca, and it was an amazing experience! She took her time being careful to get every hair, but was also super quick doing the service. She made sure that I was comfortable and was ready for the next pass. Becca was amazing!! read more

I've always wanted to get Ombré permanent brows after doing my research I found Emily! I'm extremely happy with my results. She really took the time to get to know exactly the look I was going for in my inspiration photos. I would definitely recommend anyone looking to get ombre brows to check out her work. She's very knowledgeable and has also done a few of my friends brows and tattoo eyeliner as well. The spa is also very sanitary and trendy I felt very comfortable and at ease throughout the whole appointment. Emily took the time to also thoroughly explain how to properly take care of my brows after the first initial appointment. Thank You again Emily! read more

I got a brazilian sugar wax done for the first time by Becca. She did such an amazing job making sure that I was comfortable the whole time. Also, she was very fast and made it painless! Thank you, Becca read more

UPDATE: the owner and Becca reached out. The owner left a message and I returned her call and also left a voicemail . My call was not returned and the one call was their only reach out. Found this place on Yelp and was persuaded by the reviews and decided to book. I get waxed regularly, and pretty familiar with how the process goes. My initial booking was awesome! The lady that booked the appt was super nice and got me in same day! So, prior to my appt Becca let's me know that I can come earlier if I'd like because she finished the last appt early. So, I go, place is nice, and I'm assuming I was the last client because I sort of felt rushed. I came in she said lay here and butterfly up. Not much conversation aside from asking if I've had a Brazilian before. I'm laying and the application hurt worse than the actual pulling. Now, this is supposed to be gentler than waxing (so I've heard), and this was my worst experience thus far. I'm not sure if she's heavy handed or like I mentioned, rushing but I was not prepared for the pain. She didn't do a "starting now, breathe in" or anything. I was mid sentence and felt the rip! At some point I even yelled out "No" and that's never happened before. I think it was the lack of being gentle that made my experience here less appealing. The aftermath I was sore to walk. That's never happened before either with waxing. I have a little red patch that looks like a burn on my bikini line but plan to watch it before assuming. It's red and sensitive to touch. Again, after waxing literally the last two/three years this is the first time it felt so bad! Sugaring is supposed to be a healthier alternative but at this point I'll go back to my wax lady for the quality customer service, patience, and her gentle approach. I'm a creature of habit and should've went with my first instinct to wait for my usual waxing studio to open. I've applied aloe Vera gel to what appears to be a burn. I even texted the technician letting her know this has never happened before. She said that she could tell I'm sensitive to pain (who's not in that area), and that it's normal to be this sore and sensitive. Waxing never had me feeling like this. Ever. Hurt so bad, and for someone who goes regularly is sort of a big thing for me to say. She mentioned she was trying to get me out fast but that's not what I wanted. The application process, she took large sections off and it was just, not the experience I was hoping for, for my first sugaring. Aside from the above, she was friendly when she did speak, and the lady thank booked me was nice as well. Overall, 2 stars. read more

Highly recommend, I saw Aime and she was GREAT! My skin is SUPER sensitive and she was very mindful of that, talked me through the process and also distracted me with chatting so it wouldn't hurt as much. I'm a baby when it comes to pain and it wasn't bad at ALL. The experience was very nice, salon was easy to find, with online booking for convenience. read more

I have gone to other places but never really satisfied with the results. I came across Pure Sugar and thought why not. The room i super clean and very peaceful. I met Emily and we clicked instantly. She is extremely sweet, courteous and well versed in her craft. She is beautiful inside and out and I am so happy to know I am always treated well and she is always there for whatever I need and know I am in great hands. I have been back several times and she will always be my go to girl. I highly recommend coming here and you will be extremely happy with the results. read more

It was my first time getting a Brazilian and I was so nervous. Emily was so friendly and welcoming, she made me super comfortable. It was so quick and painless I will definitely be coming back! read more