My husband and I have been working with Sasha and Cheryl for several years and we have nothing but…read morehigh praises for them! We have used them for our car insurance since our move to Washington and as they have made getting insurance, filing claims, and even helped with more complicated things with our employers with prompt and quick turnover and response times. I had a small fender bender a few years ago and they have helped with communication with the insurance company and has made it so easy for me who can be busy and also just hate handling insurance calls. They are experts with insurance and other requirements needed and has also helped us get better rates. We trust them with our insurance needs and highly recommend them!

Been a client of theirs since 2018 and they've always been responsive and helpful throughout the…read moreyears.

You can tell the staff truly cares and educates. Insurance is expensive in Washington and I feel…read morelike they truly want to provide value. They are friendly and conversations don't feel like a sales pitch. I don't feel like they are trying to take advantage.

I recently moved back to WA from out of state, and this place has made my transition to this State…read moreFarm so simple and smooth. I've spoken to Courtney, Amber, Marissa, and I believe Stacie and they've all been super helpful and understanding about transferring my policies and adjusting back in WA. They are also genuine and didn't sound like they were selling anything, more helping a stranger out and they will make sure to set you up. No wonder their reviews are golden; I received the same service and help. Reach out to them!

I'll start by saying I'm not a client of theirs - yet. I called Sound Pacific today while shopping…read morefor a new home and auto insurance agent. I'm happy with my insurance company but have lost faith in my current agent. Elisha answered the phone and promptly connected me with Mario, who reviewed my current insured status, looked up my info, and advised me to stay where I was. He educated me on our situation and why it's in our best interest to stay with our current insurance company, at least for a while. I am incredibly impressed by the honesty and integrity shown. Bravo. This is the kind of service that earns my respect and trust. When we complete the current season, I will call Sound Pacific first and ask for Mario. Thank you for doing the right thing.

I highly recommend Sound Pacific Insurance! Elisha and her team always do what is best for the…read moreclient and have great communication through the process. They are experienced and professional. Sound Pacific has access to more companies than most insurance agents and can save you time and money finding the best coverage at the best price. Give them a call you will not be disappointed!

Spencer saved me a whopping $200+ off my previous quote. I couldn't be happier! Faster…read morecommunication and service -- I 100% recommend him and Ozanich Insurance!

I reached out to Ozanich Insurance to get a quote on my home insurance. I did recive a quote, but…read moreneeded to to speak with the agent that sent it as many of the numbers were incorrect. I talked with the front desk and was told the agent would call me back within 30 min. Four hours later, I still had not been called back, so I called. I was told the agent was out to lunch. I asked to speak with another agent since the current agent seemed unwilling to call me back. I was told, NO! After a few healthy words, the conversation was terminated. Later, I was told to take my business elsewhere. Needless to say, thats exactly what i did. The represenitives of Ozanich Insurance Brokers were unfriendly, rude, and unprofessional!

As of today 10-11-25. Won't refund or cancel my last policy. They refuse to stop charging my credit…read morecard. They won't make an adjustment/ refund. I'm ignored in these requests. Last time four years ago I left a five star review. I been a customer around 15 years. Since the owner Dawn retired this broker went straight to the gutter. As of late my insurance has tripled and the broker told me to basically suck it up and pay the bill. (2024) That she was not going to discuss where we could trip the fat because my one man company had gone bankrupt. They were charging me $33k a year. I switched to AmFam and right off the bat we got a trim and saving of $6k. If the owner of PHE wants this review removed get me a refund on the Travelers policy back to May 2025. Get an adjustment on the 2023-2024 contractors insurance policy as my company took a $300k decrease in income. Because that insurance was based on previous years earnings.

Have had a policy through this agency for many years. Often trouble with response times if I even…read moregot a response. Don't appear to keep complete records or access them. When my policy was cancelled because I don't have a sprinkler system very difficult for them to find a replacement. I finally found one myself for the same price with twice as much coverage. In addition during "customer service" month I went into the office to make a donation, mentioned the email and my agents name, I wasn't thanked or invited to participate in any of the customer appreciation items. Much better service elsewhere.

We have our business insurance through them and they are always so helpful and nice!…read more They make it easy to navigate through the paperwork.

I'm having a house built and needed construction to permanent insurance. I knew nothing about this…read moretype of insurance and my bank was not very clear as what they needed. Mrs. Baker was wonderful by contacting my bank and helping me all the way through the end. Very happy with Mrs Baker and Taylor-Thomason Insurance Brokers. Will use it again!

I was fortunate enough to have Pamela Maas work with me on what I felt was a complicated real…read moreestate transaction for my Aunt and I in Utah in March.  The moment we connected with Pamela, she was warm, reassuring, and communicated in a way that put us at ease.   As we were residing in Utah, there were different rules and regulations that our Attorney was not aware of, and Pam and her assistant offered to call the attorney to help him to understand the reasons behind the form, and directed him to the site where he could get information to fill in correctly. She really was with us every step of the way.  There was never a time through this process where I didn't feel taken care of.  Pamela is just phenomenal.  You have a real asset in her.  Please extend my thanks to her and her staff as we could not have done it without them.

The people here are super helpful and professional. They are courteous under fire, always go the…read moreextra mile and care about their customers. Buying or selling a house looks easy when you are not in the middle of it but you need experienced help to get through the process-Fidelity is a great company!

I have been going through Affiliated Insurance for years. Everyone there is very polite and…read morehelpful. Only place I will go for insurance anymore!!! Annie there has been great to me when I needed quotes while car shopping and whenever I come in. I recommend this company to everyone that says they need insurance. Entire staff is the best!!! Joe

From the owner: At Affiliated Insurance Services, we shop multiple insurance companies to save you money on auto…read moreinsurance from our office in Tacoma, Washington. We have proudly served the Tacoma-Pierce County area since 1987. Too many tickets? We can find the right insurance for drivers with accidents, DUIs and previously canceled driver's license. We offer policies with low down payments and low monthly payments. Affiliated Insurance Services specializes in - Car insurance SR-22 filings Immediate insurance ID cards Quick over-the-phone quotes We represent top insurers including Progressive, Dairyland, GMAC, Kemper Specialty and many others. Call Affiliated Insurance Services for an over-the-phone quote or to set an appointment to review your insurance needs. Se Habla Espanol.

I was shopping around for a new policy for my rental and Kevin answered all the questions and…read moreunderwrote my policy when I wanted it to be in effect. He's responsive to emails and phone calls. Overall, great service from Kevin.

Kevin-You are rude and unprofessional. I called you to discuss why I received a late notice after…read moremaking a payment and your behavior was deplorable. I can see from other reviews you don't agree with that your customer service skills are really lacking. While talking to you this afternoon and trying to explain State Farm was billing me on an old credit card you interrupted me repeatedly, basically told me this was old information and told me I "wasn't listening to you." A bit of advice Kevin-Let your son deal with the customers and go play golf. Chill bro. Obviously the insurance business is stressing you out. I'm going to contact SF tomorrow, transfer to a more professional agent and file a complaint.