I had the opportunity to work with Garrett at Alpine Ridge Insurance to switch my home and auto…read morefrom another agency. Garrett was a pleasure to work with. He knows the insurance industry very well and was great at coaching me and my wife through making educated and wise decisions on our new policies. He was very careful to make sure during the quoting process that he was quoting Apples to Apples from our previous policy, rather than quoting something less to make the numbers look better. He was very honest and careful to make sure we got what we needed. I'd highly recommend Garrett and the rest of the Alpine Ridge Insurance team for your insurance needs.

I highly recommend this insurance company, they are wonderful people to work with.read more

Great service when I was living in WA. State Farm is lucky to have Kurt Kwon working with them.read more

Best State Farm agency in Federal way wa . The staff is excellent and bilingual to boot . Ted is…read moreawesome with his ability to explain insurance and keep it entertaining You want the best you need State Farm

Help me very fast with a new account. Very friendly and professional. 85 characters is far too long…read morefor a quick review of a 10 minute phone call.

Lisa was very helpful on getting my renters insurance up and going again. Would highly recommend…read more Super nice and understanding and very helpful.

I am glad to insured my car with State Farm and talking with Nielka was very helpful to get my car…read moreinsurance and I really appreciate it

Brian gave a quote over the phone, assured me he could get me a policy that would be affordable and…read moremeet my mortgage company's requirements. I just had to work on a few condition issues and call him back. Called back and his receptionist was unfriendly and said he was in a meeting and would call me back. After a few hours I called back and was told by a different receptionist that she would send him an email to contact me. He never did. After a ton of effort and money on my part, he wouldn't carry through. Not trustworthy.

Awesome insurance agency! They got me a great deal on basic coverage for my beater van - lower than…read moreanyone else I had spoken with. There was no pressure & Darren did everything he could to make sure I got the best bang for my buck. They don't have many reviews here but I was told there are more on Google. I also appreciate State Farm has logical advertisements. In a world of "over the top" - it's refreshing.

Very poor customer service. 90% of the time I had to call/email several times before hearing back…read morefrom someone. If I emailed in a question or request I was lucky to get any response. Most recently I was trying to get an insurance policy to buy a house. The lender needed the insurance binder. After reaching the insurance agent and requesting the information I was told they would reach out to my lender and get them the information they needed. 3 days went by and no word from State Farm. My lender had even called State Farm to asking how long it would take and no one ever got back to them. I called that Friday and was told all the agents went on a trip to Oregon and would not be back until the following Monday. I called on Monday morning explaining my situation and was told everyone one busy and that they would get back to me as soon as they could. Several hours later I called again and they were all still busy. A few hours later I called again it was almost 4pm and was finally put through to the agent I had been working with. She had totally forgotten about me had and I had to start form the beginning to get my home owners policy. I no longer have any insurance policies with this office and I would not recommend this office to anyone.

Steven and team are the best! I have been a client for years and have all of my insurance with…read moreSteven- cars, boat, homes and life. He and his team are always attentive and quick to help with life's changes. I recently had my first claim ever and the process was seamless and simple . I trust the coverage Steven recommends and how it fits with my overall picture. Highly recommend them for all needs!

The Steven Diaz Agency has been great to work with from the start. Our company needed a special…read moretype of coverage to obtain a contract, Steven was professional, knowledgeable, and efficient. Mostly importantly, a pleasure to work with. They met our needs as a result we were able to obtain the contract. I highly recommend the Steven Diaz Agency! We look forward to a long-lasting partnership. Thank you, Steven & Team!