Steven and team are the best! I have been a client for years and have all of my insurance with…read moreSteven- cars, boat, homes and life. He and his team are always attentive and quick to help with life's changes. I recently had my first claim ever and the process was seamless and simple . I trust the coverage Steven recommends and how it fits with my overall picture. Highly recommend them for all needs!

The Steven Diaz Agency has been great to work with from the start. Our company needed a special…read moretype of coverage to obtain a contract, Steven was professional, knowledgeable, and efficient. Mostly importantly, a pleasure to work with. They met our needs as a result we were able to obtain the contract. I highly recommend the Steven Diaz Agency! We look forward to a long-lasting partnership. Thank you, Steven & Team!

Help me very fast with a new account. Very friendly and professional. 85 characters is far too long…read morefor a quick review of a 10 minute phone call.

Lisa was very helpful on getting my renters insurance up and going again. Would highly recommend…read more Super nice and understanding and very helpful.

I had the opportunity to work with Garrett at Alpine Ridge Insurance to switch my home and auto…read morefrom another agency. Garrett was a pleasure to work with. He knows the insurance industry very well and was great at coaching me and my wife through making educated and wise decisions on our new policies. He was very careful to make sure during the quoting process that he was quoting Apples to Apples from our previous policy, rather than quoting something less to make the numbers look better. He was very honest and careful to make sure we got what we needed. I'd highly recommend Garrett and the rest of the Alpine Ridge Insurance team for your insurance needs.

I highly recommend this insurance company, they are wonderful people to work with.read more

I'm not the kind to write reviews and more likely to write a nasty one…read more Recently I did a state to state auto transfer and dealt with some other agents out of the area. I was shocked and realized how good I had it with McGregor! For example, he knows my voice when I call and yes... an actual real person ALWAYS answers the phone during business hours. I trust that I'm getting the policy advice that is the best value for me and my family. Five stars all the way!!

I cannot say enough about the great experience I have had with McGregor and his team. I was…read morelooking at getting a quote for our auto and home insurance policy. I met McGregor and from the beginning he has been personable and patient, especially since we have a toddler who keeps us busy. Highly recommend! I also look forward to referring clients to him (I'm in real estate) for their insurance needs.

Great service when I was living in WA. State Farm is lucky to have Kurt Kwon working with them.read more

Best State Farm agency in Federal way wa . The staff is excellent and bilingual to boot . Ted is…read moreawesome with his ability to explain insurance and keep it entertaining You want the best you need State Farm

Came in to get my international driver's license for my upcoming trip to Japan to drive the go…read morecarts. Theresa helped us with the process which was super easy. You fill out a form, they snap a photo($15), you pay $20 for the license and we were out of there in 20 mins. The store is so spacious, clean, and welcoming. They have a lot of travel books, travel essentials, suitcases and travel agents (you have to make a reservation in advance) to help. Overall, it was a friendly and welcoming experience if you're planning your vacation.

Stopped by today 12/6/22 Tuesday and met Dana Hays, now my agent. Since my relocation from Cali. I…read morehad not made to the time transfer our insurance to Washington. Dana advised and explained that there is no Triple A insurance per say, however, that they are an insurance agent that offers various auto and home insurance. She ran a few quotes and was able to provide me with better full coverage (100k Bodily Injury/100k Property Damage/Uninsured 100k & Underinsured Motorist 100k, Personal Injury 10k, Car Rental $60/day, Comp deductible 100 and Collision deductible 500. Overall, this was less premium then my Cali coverage. I was truly happy. She did not rush me or pressure me. Stated that we can run the insurance again at 6 months upon renewal to see if there are other better offers. I highly recommended seeking Dana for all your auto and home and travel needs!!

Scott and his team are friendly and let me ask questions without making me feel rushed. Kindness…read moregoes a long way. :)

Scott Hubert has been my State Farm agent for 16 years. He is more than my insurance agent. He is…read moremy friend. Scott consistently provides extraordinary customer service. His office staff is friendly & helpful. I am always warmly welcomed @ his office. I have been involved in a few community fundraising ventures, & Scott is always willing to support the community financially. If you are looking for a great insurance agent, come see Scott Hubert.

Reachable at any time and very kind and helpful staff with the best prices for my carsread more

Hello, I wanted to leave a personal review here and let everyone know that this is the best firm I…read moreworked with! Their customer service was amazing and they were able to find me the best quote that no other insurance companies found. I look forward working with you guys!

Awesome insurance agency! They got me a great deal on basic coverage for my beater van - lower than…read moreanyone else I had spoken with. There was no pressure & Darren did everything he could to make sure I got the best bang for my buck. They don't have many reviews here but I was told there are more on Google. I also appreciate State Farm has logical advertisements. In a world of "over the top" - it's refreshing.

Very poor customer service. 90% of the time I had to call/email several times before hearing back…read morefrom someone. If I emailed in a question or request I was lucky to get any response. Most recently I was trying to get an insurance policy to buy a house. The lender needed the insurance binder. After reaching the insurance agent and requesting the information I was told they would reach out to my lender and get them the information they needed. 3 days went by and no word from State Farm. My lender had even called State Farm to asking how long it would take and no one ever got back to them. I called that Friday and was told all the agents went on a trip to Oregon and would not be back until the following Monday. I called on Monday morning explaining my situation and was told everyone one busy and that they would get back to me as soon as they could. Several hours later I called again and they were all still busy. A few hours later I called again it was almost 4pm and was finally put through to the agent I had been working with. She had totally forgotten about me had and I had to start form the beginning to get my home owners policy. I no longer have any insurance policies with this office and I would not recommend this office to anyone.