My daughter (14) had her braces removed last week. We didn't ask to have them removed or push for…read moreit. We were told they were ready to come off. So they came off. Big surprise, her mind line was off and they left an overbite. Their solution was to put her back into braces to correct their mistake. I don't know about y'all, but tell a teenager she's going to have to pay for someone else's mistakes and watch the emotional breakdown. Had another child at the office. Back in June will took him for a second opinion. They were shocked teeth weren't pulled nor was he equipped with a piece of hardware he needed for expanding the teeth. We pulled him as a patient and he is currently getting the treatment he needs and requires. I could not recommend this place less.

Two years and a few thousand dollars wasted with zero progress on my daughter's smile. Promises…read morekept being made that if enough of a change wasn't noticeable by a certain time other options would be explored. That date came and went, so we were DONE! The only upside is that we were able to get out of our contract. Just wish we had not wasted all that time and money.

Royal Dental has been awesome. I hadn't been to the dentist in years so I was somewhat nervous but…read moremy experience has been nothing short of amazing. The staff, RDH Patel, & Dr.Plant have all been truly great, welcoming, and I always feel comfortable coming in.

Royal Dental is an absolute rarity and an unqualified true gem amongst all other dental practices…read morein the Central Texas area. The care provided by Dr. Jennifer Phillips and staff reflect the epitome of patient-centered care at the very highest level. No BS, no sales pitch, just simple, basic, refreshing honesty. You make the decisions on your treatment plan. Royal Dental philosophy embodies the true meaning of "painless dentistry", your comfort and care is their utmost priority. In over 50 years of receiving dental care, Dr. Phillips, is by far, the best dentist that I have ever had. Not kidding here at all. If you have had a bad dental experience in the past, Dr. Phillips, Dr.Plant and their entire staff will be a breath of fresh air in providing you with consummate professional, compassionate and gentle care. I encourage you to give them a chance to take care of your dental needs; you will not be disappointed on any level. Did I mention that their prices are extremely competitive and surprisingly affordable? They are. Let these great folks help you to be the best guardian of your smile. My heartfelt gratitude to you Dr. Phillips and your amazing staff for the excellent care and kindness you have all shown me. You are changing my life in ways I could not have imagined. You guys ROCK.

The staff is always so nice! Ms. Tawanna and Ms. Cessey are always so nice and kind as well. I come…read morehere with my 2 boys and they always make them feel comfortable. Service is great, staff is kind, and they explain things to the parent and kids to make them feel comfortable and provide great care. The only downside of this place is its use of sedaDent which I hate because they don't accept insurance and has a monopoly in the state of Texas.

I have been bringing my kids here for the last few years and the service is beyond slow. I always…read morearrive early to their appointments and they won't be seen until 30 and at times even 40 minutes after their actual scheduled appointment time. It's so annoying and literally almost always like this.

The care I received was outmatched! They were attentive, caring and respectful. I would recommend…read morethem over anyone!

All I can say is the team was amazing. I had not been to the dentist in a few years, but I…read morepreviously went to this location when they were on base. They welcomed me back like I never left. Mercedes did my cleaning last week, and she was amazing. The entire team treated me with respect and made me feel comfortable throughout the visit. I still have a few more appointments coming up, and I have a lot of international travel in between, but I'm hoping to get back on schedule with my dental health. I look forward to continuing my care with this group and appreciate the great experience.

I just had to leave a review! I absolutely love Cheira, who made my son's dental appointment go so…read moresmoothly. She was loving, kind, patient, and understanding throughout the entire visit. My son is autistic, and dental appointments have always been challenging for us. We've struggled to find an office that could accommodate his needs and help him feel comfortable without a difficult time getting into the chair. Cheira immediately recognized his needs as a patient and gave him the attention, care, and compassion every child deserves. Thanks to her, the appointment was stress-free, and we were able to get in and out without any issues. I can't thank Cheira enough for making such a positive difference in our experience. We truly need more workers like her. Thank you so much, Cheira!

My children have been going to this clinic since my sons were 4 and my daughter was 2. The boys are…read morenow 19 and she is 16. This place has changed so much after the new owners, the front desk staff is constantly changing. I've continued to have frustrating experiences with this office, and unfortunately, it's become a pattern rather than a one-time issue. There are consistent delays, poor communication, and a lack of accountability from staff. I've had problems during my children's routine cleanings as well as with billing and insurance. Each time an issue comes up, it's made to feel like the fault is on my end rather than theirs, which is both frustrating and unprofessional. At our most recent visit, today, we arrived 10 minutes early for our appointment and still were not seen until over 40 minutes later. No one communicated the delay--we had to go up to the front desk ourselves to ask what was going on. Once again, we were given a vague excuse and a weak apology, but no real effort to improve the situation or keep us informed. It shouldn't be the patient's responsibility to repeatedly ask for updates or clarity. Communication and respect for patients' time are basic expectations, and this office continues to fall short. I'm disappointed and honestly tired of dealing with the same issues over and over again.

Angie has been amazing helping us with the transition between our old Orthodontist to Dr. Solomon…read more She always makes me and my children feel super comfortable!

From the owner: Solomon Orthodontics - Salado is your leading orthodontic practice addressing underlying issues…read morecausing misaligned bites and oral health concerns. We are your nearby orthodontist in Salado, TX, providing a wide range of services, from common treatments to Invisalign for perfectly aligned smiles. Dr. Michael Solomon and his team are committed to elevating patient comfort by combining personalized care and advanced technology. From early orthodontic treatment to braces, you can explore diverse solutions to meet your dental needs. Look no further and visit our office for surgical orthodontics, MARA appliances, and oral and maxillofacial surgery under one roof. Restore your smile and dental health by consulting our Salado orthodontist now!

Fast and easy wisdom tooth removal. Just wish they were a little more careful with me lol. And…read moreinstructions on after care would've been nice if they wrote it down as I do not know how to take medicine properly. Dr. Beltran is great!

****ARRGGH***** My family arrived 15 early for their dental appt. Walked in and was told to sign in…read moreand they would get to them shortly!!! Shortly turned out to be 1 hour and 30min later, only because we asked the front desk if we were going to be seen. We were then told we were marked as a NO SHOW!!! but thank goodness for signing in!!! These ladies at the front desk are more interested in clucking, and peeking!! What happened to decent customer service? Some places of business should restrict cell phones just like the schools!!!

This place is total and complete rip off. The so called dentist barely looked at my teeth and told…read moreme I need 2 crowns. I spent an hour just getting X-rays done. This place is totally unprofessional. I would give them 0 stars if I could

Update: be mindful of the dates of the reviews. They ask for reviews before services and they send…read moretons of texts until someone does. Just heard them harass someone about them not leaving a review. Be careful as "policies" change depending on their mood. I had to threaten to leave because they said it was against policy to allow me to be with my child (who is a minor and autistic) during a cleaning. Very predator behavior. Then during the appointment the dental assistant kept talking about it while over my child. Mind you, before the appointment a husband and wife were able to go back together- zero issues. I've seen several times since only children being told to come back alone. Protect your kids! It's weird to allow adults to accompany one another but not allow parents to accompany a child.

I normally visit the office in Killeen; however, they had availability in Temple. The customer…read moreservice was great. However, I was there for a general cleaning, and it felt like a rush job. The dentist came into the room, asked if I was experiencing any pain, and after I explained, he said there was nothing visible. When it was time for the cleaning, the lady did a rushed job and didn't floss my teeth properly. Overall, it was not a good experience. While the customer service was excellent, the dental service was not. Lastly, when I called to schedule an appointment, the call center staff--or backend staff, as the gentleman mentioned--was horrible. He said I wasn't a patient on two different occasions, refused to transfer me, and left me on hold. This was unacceptable.

I showed up for my appointment and the frontdesk girl told me there was no one available to…read morevalidate my insurance so I would have to pay the "full cash price". Nevermind I provided my insurance info at least a week before. I left and found a great dentist that didn't have that issue. Though I didn't complete an appointment, I still get calls to remind me about scheduling a follow up.