The team here provides excellent care. My family member has been here three times and each time…read morewas treated with respect and kindness.

The caregivers have been so kind to my Mom and our whole family while she's been there. They have…read moretaken great care of her and I am so grateful to them for it!

good people have helped my mom who has severe dementia and is only partly ambulatory there very…read morewell for over a year now, their driver who takes her to her appointments is great. Staffing seems adequate and they have always been nice to me and my mom. I brought my mom there because a coworker of mine had her mom hospice and memory care there and the recommendations... Newer administrator is good to work with, can get updates by just calling.... good atmosphere , activities sometimes and spirit matters. Mark Salem Oregon

The staff are amazing, the care quality towards the patients are excellent. If you need care for…read moreyour love one this is the place to be.

You can't find a better home care service than A Golden Hand. The caregivers are exceptionally…read moretrained to provide the most compassionate, reliable, and respectful care to your loved ones. I highly recommend them.

We have been patients at the Keizer location for seven years. Our doctor is great and very…read morededicated to his patients. This is a smaller clinic, but we've had to wait long for our appointment. The lab can be backed up at at times take awhile to get in and out. They have labs and x-ray available.

Miss Vetter, P.A. is awesome. Greets with a smile and listens with her heart. I could not be more…read morepleased with this care provider. Thank you.

Please do not place your loved ones here! Where do I even…read morebegin... let's start with the ED Alicia! She is THE WORST "BOSS" to have overseeing emoloyees. she hires her family before experienced candidates.(against Mosaic policy but Mosaic is a JOKE. She is not involved with the caregivers or med techs at all. I worked there for 8 months and saw her maybe 4 times. even when a resident was choking, she just walked past us like she didn't know where she was. She doesn't care about caregivers and will call you into her office to demean you and tell you your job isn't hard and berate you when you're unable to take lunches or breaks because while yes legally they are staffed "correctly" in the states eyes due to regulations, there are way too many residents to one caregiver and deaths happen very often whivh can be a lengthy process for caregivers to assist in and therefor, you have to give up your break to make sure everyone is taken care of and families are taken care of. but you will get in trouble for not taking a lunch or breaks. Alicias bestfriend is the med room manager and that little woman is HORRID. not only does she say the 'n' words regularly, she yells at people constantly, picks favorites, breaks laws when it comes to the med cart and also hires family and treats everyone horribly that isn't in her "inner circle." the med room manager and executive director drink together to the point they are high centering their vehicles while driving drunk, smoking marijuana in their office in their vapes and team up against workers they don't like until the worker quits due to hostile work environments. the caregivers manager, Jordan, sleeps with all his employees, drinks alllllll the time, does illegal substances and is a coward. they have caregivers doing the housekeepers jobs and the servers jobs on top of their alrwady heavy workload. they don't do 90 day reviews and you can kiss the idea of a raise at any point goodbye because they just won't. the have covered up SA reports between residents, left residents wounds to heal on their own and at times refusing to send residents to the hospital which has led to 2 deaths that I know of, they break the laws regarding passing meds and who is to be the one passing meds and are all around unprofessional. The residents are amazing. The building is beautiful. But don't fall for it. The management there will lower your loved ones life expectancy by YEARS. Oh and the activities director is HORRIBLE AND MEAN!

My Mother-in-Law has been a resident at Boone Ridge Senior Living for nine months now, and quite…read morefrankly, I am pleased with the care she most definitely needs. I have found the management responsive to my concerns, and that the caregivers are kind, caring and empathetic with Mom's situation. I was surprised at some of the comments made about this care facility, because never in my dozens on unannounced visits have I found the building anything but light, bright, clean and orderly, the dining room neat and prepared for the next meal, and the quality and variety of the food excellent. I toured many local care facilities before placing Mom here, and I can tell you Boone Ridge is, to my mind, head and shoulders above the rest. So Five Stars for Boone Ridge Senior Living, I appreciate all that they do for my family.

Great job, they came out within an hour and completed the job in approximately 1 hour. Professional…read moreand friendly, even funny! I'd use them again in a heart beat! Thanks Caleb!

I have gone here for many years but the quality of care is declining every year. Medical Assistants…read morewith attitude and doctors who make you sign a pain contract and then they breach the contract repeated. Try someplace else. They cut me off cold turkey from my antidepressants because of the confusion with the staff. I'm shopping elsewher.

I cannot recommend Happy Helpers In Home Care highly enough. They provided 24/7 care for my wife…read moreduring her final five months, and they were truly a God-send. The owner and her team brought a 'can-do' attitude and a sense of joy into our home every day. They managed a complex medical and dietary regime with total professionalism while maintaining my wife's dignity and comfort until the very end. If you need trustworthy, compassionate, and highly skilled care, this is the team to call.

Christine was quick to learn the needs of my parents and thoughtfully did extra things without…read moreasking. For example when they were sick picked up a few items at the store for them. She cared for them like they were family. She was consistently available which was nice, not switching out and sending different caretakers.

Excellent care staff for people of all ages! Whenever I enter the building I'm greeted with a…read moresmile. Care staff is very nice and knowledgeable and always willing to do whatever it takes. Love the atmosphere there!

My husband and I don't take lightly writing this review but we want to help others be aware of what…read moreyou might face when you move your loved one into a Bonaventure property or any other assisted living facility. My MIL lived with us for 4 years before having a stroke. She was placed in a group home but after a second stroke she needed a facility. I called many facilities but when I called GC I spoke with with Mackenzie she was so nice, understanding and compassionate. I told her all the issues with my MIL: dementia, stroke, macular degeneration, two-person toileting, wandering, and potential sundowner that Salem Transitional Care relating she had developed. She visited MIL at Salem Transitional Care twice. Mackenzie called and stated MIL would be a perfect fit for GC. She assured us that it would take her some time to adjust to moving again but that this was a normal process. She asked us to leave a down payment of $500 to reserve a room. We went over verbally on the phone the cost which was $4250 a month including showering, toileting, laundry, assisting to bed and wheelchair, assistance to dining room. She stated that the great thing about GC was that they never charged over $4500 a month. She knew that MIL was in a spend down period to then transition to Oregon Health Plan. A week before the move Mackenzie called said we needed to come down today to sign paperwork to hold MIL's room. I said "I gave you a deposit". She stated corporate wanted the paperwork signed before the end of the month. I presented that day with my 15-year-old daughter and 10-year-old daughter. I reminded Mackenzie that we did not have power of attorney to sign paperwork for MIL. I could write a check since I was on her bank account, but my signature would not be legal on the contract. She said they would have me sign and have MIL resign once she moved in. Mackenzie reviewed the contract with me, left blanks as she need to figure the pro-rated rent for February based on the day she arrived. She spent most meeting reviewing the section of the contract stating if we had an issue to consider mediation over hiring an attorney. Mackenzie also stated that if for any reason they felt MIL wasn't a good match once she moved in, GC would be responsible to find a new facility for her to be transferred to. We would not have deal with the stress of moving MIL again. I gave her a check for the amount she figured and a week later MIL moved in. Within a week of MIL being at GC I received a call from a team member early in the morning stating Mackenzie had been let go and we were behind on rent. I said "she just moved MIL in and we gave you the rent that we were told". The staff member said the charge was for January 2020. I said "she didn't move in until February". She asked me if I had a contract that I could provide them. I told the staff member "No, Mackenzie didn't give me a copy of what I signed because she was going to have MIL resign since she was her own legal guardian and what I signed isn't legal as we are not power of attorney". She stated they couldn't find a copy of the contract. I told her everything Mackenzie told me at our meeting and phone calls prior to moving in. The staff member contacted corporate and after a few phone calls back and forth everything was straightened around. One morning we arrived to GC to visit with mom. The day shift CNA took us aside and informed us that MIL had not been checked on the whole night by night shift and was covered head to toe in her urine in the am. She said she reported it to the new manager but since Mackenzie was no longer there, she wasn't sure what would be done since the management was changing. In the early part of March when COVID was starting to be an issue, I was called into a meeting with Jordyn to review her care plan. I had never heard about a care plan. Jordyn started informing me about how much they had to do for my MIL. Mind you, we were visiting her daily to every other day and were cleaning her appt, helping her with laundry, toileting etc. He informed me that we would need to pay an additional $3507.00 a month on top of $4250.00. I told him we were not going to be paying more as we were told by Mackenzie that $4500.00 was the max out of pocket. I told him he might want to get with corporate and get this figured out. He then told me that MIL hair needed to be cut because they need the residence to look put together and kept. If the credentialing board comes and walks through their facility and sees residences looking unkept they can get in trouble and it lowers their scores. I asked him if he had made her an appt at their hair salon since we were not able to take her from the facility to get her hair cut. I never heard from Jordyn again and then COVID hit and everything shutting down and we were unable to go to the facility. I assumed that he would be getting back to me so we could reach and agreement on the fees but I never heard from him.