Have a friend in drug rehab program and she is doing very well. Caring & undetstanding staff.read more

Run. Run. Run. The admissions person, Chloe, gave me a sob…read morestory of how much this place helped her. So I trusted her. She promised that my niece would be in a female only home, that she would have therapy twice a week and outings. Well, the all female house is a farce. The staff is male which is extremely harmful to women who are there for trauma! My niece's therapist just stopped showing up and the caregivers will not take them on outings if they don't feel like it. This place is a joke. Maybe they were great at one time. But all they care about is making money and it shows! Oh! And I have tried to call them to express my concerns but the only people who call back don't have authority to do anything and just apologize. Please do not send your loved one here

I want to leave a review because navigating the medical system can be extremely difficult…read more I've been at this place to treat Anxiety / Depression & learn healthy coping mechanisms through therapy here. I will say this, so far, it's going extremely well. The staff at my house is helpful and caring. They really go out of their way to make the people here feel comfortable & that in itself is truly appreciated, Esp bc I had serious fear and doubt about coming here at all. I've been pleasantly surprised at the level of care by the house staff. In particular.. April, Ivan, Tammy & Sutter have been a huge source of help in my treatment. I can talk to them about anything ( & I have had multiple meltdowns) & always receive a supporting conversation leaving me feeling very positive about the experience regardless of how uncomfortable I may be, feeling my feelings. Theo whom is my case manager is exceptional at his job. He is kind and very resourceful in all the aspects I ask of him. Like helping me with SDI, Doctor appointments and special requests- great listener and easy to talk to which is highly appreciated Brian my therapist is incredible at what he does. He is so well balanced calm and smart! I'm learning great EDMR & DBT Skills which have been a life saving tool in this process. Not using cannabis as a crutch was very difficult at first, I've used this for anxiety for a decade - Brian has truly helped me regulate my intense emotions through great breath work and other tools , Like EDMR Therapy . The counselors are lovely friendly and attentive , I truly have no complaints , I'm extremely committed to my healing so knowing these professionals care is very nice. I can really only speak from the mental health program which has been fantastic for me.. I put in a request to extend my stay because of the positive impact this is having for me. I attribute that to the people who work here completely. This review is from my personal experience. It has been a breath of fresh air for me. If you are struggling I would recommend trying this .

I am a recent client of this facility, and the negligence, Sexual Harassment, and Racial abuse…read moregoing on in this place is atrocious. The majority of the staff come to work so high they can barely function, and they say and do very inappropriate things though out their shifts. The racial abuse I experienced was so bad that I wanted to leave, but I tried to stay for at least 30 days. When I spoke on all of the drug use, sexual harassment, and racial abuse going on in the facility i was in Ms. Brooke and Mr.Ross covered it all up by trying to get me discharged. I have never been so violated in my life. I am in the early stages of a law suit against this place. Please do not send your family members here it is the worst experience I have ever had. I can not really go into details, but this is just a small snippet of what I went through in this facility.

I had a great experience with Monarch Shores. Special shout out to Pat P. who goes above and beyond…read moreto accommodate requests like transportation and mentorship. The staff was pleasant and the therapy was good. Derrick is a very competent case manager and has continued to provide recommendations after my stay.

Amazing staff members, Don very professional and very understanding throughout my stay here. Steve…read moregreat person, kind, and a very good mentor. I learned so much about how to cope from Steve.. I will give him 10 stars. Thank you Steve.I also want to thank the staff members. Alex thx for being there and the meetings you gave us, Kevon thanks for taking us to target and meetings. Anthony, thanks for the advice and being there when we needed someone for advice. Very professional. Sean and Ryan, very kind and supportive. You guys are the best. Thank you to all the wonderful staff for the kind of support , kindness and being there when I needed help. I give this staff members a 10 !! Keep doing a great job!! I will miss you guys! David !

I 100% recommend Casa Recovery. Their support team is on point and truly cares. If you are…read moreserious about recovery, this is the place for you. They have many treatment options that they will go through to find the best fit for you. The communication was also great for us as the family memebers, they kept us up to date and had us come in for several sessions with our family member. They truly cared about the after care and makeing sure we were all on the same page and understood the road ahead of all of us and what rolls we can take on to help support our family member.

I do not recommend this program to anyone. I was referred here by a friend. None of the counselors…read morehave knowledge of psychology, a lot of the staff and patients were rude, there was low level bullying going on, and I made sure my mother was not on my release form but found the director still spoke with her in her own way without my consent, then had the audacity to call me abusive. She didn't know or care to know my history with my mother, and was not on my side. I felt judged, misunderstood, and like I was in a way, forced to be there by my own parents when I needed medical treatment so desperately. I felt this place just took the money and agreed to helping me, only to be somewhat shady and odd once I got there. It was sad time for me. I felt mistreated. That is not how you treat anyone (especially a sick person). I felt some of the staff was mean, especially Kat, and just watched me 24/7. I felt uncomfortable most of the time. Upon my last week or so there, I got yelled at and mistreated by another client in one of the houses I lived at. She was mocking me and I told the operations manager about it. He came by the house and got everyone's story in the house besides mine. The next day, I was called in the office and admitted I engaged in reactive abuse, which is when we react to unfairness in ways we don't mean because I made a rude comment back to the girl. My therapist Brynn labeled this as "worse" even though the other client was low key violent prone, and I have proof of that, because she is aggressive and was making fists when talking to another girl in the group. They used my reaction (which if they were actually versed in psychology they would know WHY i reacted this way), to kick me out of the house (as if I started the beef with the other client, which I didn't). Without enough of a notice, I ended up being forced to go to a sober living (mind you, I do not even have an addiction problem), and ended up on the street. They did not care to check in with me, and I was at this program for 5 MONTHS. They should have been on my side, knowing that I was in an abusive relationship with my parents and were holding finances over my head (which is financial abuse). The night I was left on the street, I really thought I may die that night. Thank God I have the faith of a mustard seed, because I prayed harder than ever after 2 days of homelessness. I ended up finding a REAL therapist to talk to who moved me into her home that night (thank you Jesus).While I was living there, the owner of Casa called me and I shared my grievences with her. When I shared them, she strangely made rude comments about how shes sure I "have not and will not" find a better treatment center to live at, but I was living at one. One in which the women were supportive, the home owner was fair, we each had our chores to do and kept the house very clean. There wasn't drama that any of the girls could get away with. When you're vulnerable, at times, you need somoene to stick up for you. Especially at a rehabilitation center. I do not recommend this phony, "counseling" center that takes your money and doesn't know how to help sick people who are vulnerable!!!! By the grace of God, I ended up going to a better treatment center after this who ACTUALLY helped me get better. I'm very glad i'm alive, and no I do not recommend this place at all.

Covenant Hills and the staff there changed my life…read more.. I hit my absolute rock bottom and lost everything. I needed a miracle to change my life and the direction it was heading in and God put this facility with its staff there to do just that! Intake: Ken is the one that worked with my family to really get the ball rolling and my beautiful journey started. He was nothing but kind and caring when I showed up for admission oh so broken. He made my intake experience that should have been miserable actually bearable and even a little fun which really brought a glimmer of hope to the beginning of the path. Drivers: Shoutout to the entire driver team. Riley is the one who picked me up and drove me in to in patient and gave me some really powerful words of encouragement. Joel always had me and the rest of the guys laughing and really lightened up my experience there while providing some really good wisdom as well. Darren and Sniper Jim were great drivers who conducted themselves very professional and executed any all tasks flawlessly while also bringing some laughs along the way. House Management: Man these guys were all so wonderful and such blessings to have for the day to day stuff. I want to shoutout Aaron, Andrew, Justin and Colby. Every single one of these dudes were there for me at various parts along the way and each one of them went above and beyond to help me out. These are exactly the dudes you want handling the houses when you're going through treatment! Case Managers: The entire case management team was unreal. Mike, Jeremiah and of course my case manager Matt. Mike was such a sweet and caring dude but very deep. His groups really brought some great introspective thinking. Very bright dude who is great to pull aside and run things by. Jeremiah was the man since day 0!! This dude actually took the time to give me a tour of the facility two months before I ultimately came in. He was super kind and genuine but could really bring the heat when we needed it. This is a man passionate about what he does and is in it to genuinely help turn guys lives around. Which he had a big part in doing just that for me! Matt... You're one heck of a case manager man. There were some pivotal points of my recovery where I wanted to just be done and leave but you managed to steer me in the right direction and really stand in my corner. You were nothing but phenomenal from the beginning. You were constantly proactive. Anytime I needed something you were likely already on it and if not you addressed it and got it handled immediately. From start to finish you set me up for success and I can't thank you enough for that! Pastoral Staff: Tom, Eric and Bob I love you guys and am so grateful for the ways in which you have all guided me spiritually. Each one of you are such brilliant, inspirational and strong men. God is surely looking down upon you three and so proud of the work you do in changing so many men's lives for good. Pastor Tom - There simply aren't words to describe the impact that this man has had on my life. He was there for me constantly through the highs and lows. This man would take his time to get to know each and every man personally and really support them to the max. You can see the Holy Spirit in this man and it shows in all that he does. I wouldn't be the man I am today if it wasn't for P.T. Pastor Eric was such a funny, loving and relatable guy. He always made Christian group so much fun and really knew how to make scripture so unbelievably relatable. He knew how to speak to each man's soul and really connect with them on another level (Believers or Not). Thanks for being such an integral part of my recovery! Pastor Bob is an absolutely brilliant man and a true testament of turning your life around. Bob held groups for everyone regardless of your faith or beliefs. He made everyone feel included and could answer just about everything so precisely and accurately it was absolutely astonishing. Thank you for always being there to answers my questions when I had doubts or would second guess myself or other things! ***About to hit character cap so see photos for the rest of my review.***

Covenant Hills is an amazing place. My qualifier spent 90 days doing in patient treatment. Covenant…read moreHills saved his life. This is the only program that involves the families. Mr. Ed, Aaron, Andrew, Joel, Jeremiah & Pastor Tom are only a few of the staff there that are really special people who literally save lives every day. The inclusion of God and Christianity is another life saving part of this program. The men take it upon themselves to include Bible studies and pray together and for each other. The men that were in program with my qualifier are still in touch with each other and truly mean a lot to our family. The other families and ours have become part of a larger family because as Mr. Ed says, "we heal in community." The importance of including families in treatment is the one thing that other programs are missing. Treating the disease of addiction/alcoholism should include families because we too are affected by the disease. And Mr. Ed has weekly family group meetings for families with qualifiers currently in patient and alumni families. These meetings are so important because he teaches and gives families opportunities to keep connecting and learning. We, as family members are also able to share our experiences, our strengths and our hope. Through this program we have learned so much and have made it a part of our daily lives. I wrote this to Mr. Ed and I'll share a lil bit here: Doing the 3Gs and Daily Readings every morning brings so much clarity, calm & routine to our lives. Program and having the tools you gave us has really changed our lives, our marriage and our family. Thank u, Mr. Ed. Xoxo

Greetings: If you…read morefind yourself in need of a top quality mental health residential care facility for your teen, Mission Prep Healthcare is a solution I can highly recommend without reservation. My review below is based on my direct knowledge and experiences gained as a parent whose child was a residential client in their Virginia facility. As you will soon see, this organization is close to my heart for a variety of reasons. From the intake process to discharge and follow-up family care, I am profoundly grateful for the exceptional care we received from Mission Prep Healthcare. Our experience included support from their staff based in California and the Virginia-based staff at the residential care facility in Waterford, VA. Although Mission Prep has staff at both coasts, I felt that the geographical distances did not lead to any gaps in care or communication...this is certainly a hallmark of a well run organization. Michelle Murphy, the Clinical Director and our Family Therapist, is an invaluable resource. She and her team guided our care by directly meeting our needs. In addition to the quality mental health care we received, I must recognize the culinary prowess of Sammy, the Waterford, VA in-house chef. Her meal planning provided a well-rounded variety of home-cooked recipes that worked in conjunction with the program's occasional take-out meals from local restaurants. The needs of residential clients are quite varied. I was simply impressed with how well staff responded to our daughter's needs. The level of trust I have for the staff at Mission Prep Healthcare cannot be overstated. The team demonstrated a high level of respect, compassion, and professional expertise on a daily basis. While our daughter was half a country away from us, my heart was at ease knowing that she was receiving exceptional care from people I could trust. The Waterford, VA property is located in a bucolic rural setting that is peaceful and serene. The residence has a homey, comfy and relaxed vibe yet is within an easy drive to DC and surrounding metropolitan resources and attractions. The Virginia Mission Prep Healthcare programming also includes off-campus enrichment outings, including: Equine therapy, alpaca farm visits, water parks, roller skating, shopping, library, and visits to area restaurants. We appreciated all of the efforts to provide comprehensive programming. Selecting a residential healthcare facility for your teen is a daunting task. I am beyond thankful that our family's journey gave us the opportunity receive treatment from Mission Prep Healthcare. My hope is that your family receive a similar experience at Mission Prep or wherever you land as you work to support your teen's mental health needs. Until next time...tk

Mission Prep Healthcare Review: A Warning to Parents…read more If you are considering placing your teen at Mission Prep Healthcare, please think twice. Our experience with this facility was not only disappointing--it was traumatizing for our entire family. What began as a hopeful decision to help our 15-year-old son with depression turned into one of the most distressing and unprofessional situations we've ever faced. About four weeks into their so-called "six-week therapeutic program," we were blindsided by a false report to California Child Protective Services (CPS) filed by Mission Prep Healthcare staff. Without any prior conversation, clarification, or evidence, they accused our family of neglect--claiming our home had no electricity, running water, or food. These were blatant lies. CPS conducted a full investigation. They found a spotless, well-kept home with all utilities running, a stocked pantry, and our children living in comfort. Investigators were visibly shocked by how far from the truth Mission Prep Healthcare's report was. The case was dismissed immediately, but the emotional damage and humiliation of being wrongfully accused of child neglect is something no parent should ever have to experience. When we confronted Mission Prep Healthcare, they admitted to filing the report--without apology or explanation. They never once attempted to clarify anything with my wife, who regularly attended family sessions and Sunday visits. Their reckless behavior could have easily resulted in serious legal consequences or temporary loss of custody based entirely on false claims. This incident exposed just how unprofessional and dangerous this organization truly is. Mission Prep Healthcare appears quick to call CPS rather than communicating with parents, showing an alarming lack of judgment, ethics, and accountability. Further research revealed that our experience wasn't unique. Multiple other families have reported: - False or unnecessary CPS involvement. - Unsafe living conditions where teens have escaped unsupervised. - Staff outbursts, self-harm incidents, and overdoses within the facility. - Poor communication, broken promises, and unqualified or temporary therapists. These are not isolated incidents--they are a pattern. Mission Prep Healthcare's high staff turnover, questionable clinical practices, and disregard for family communication make it clear this program is not the safe, therapeutic environment it claims to be. If you value your child's safety, privacy, and emotional well-being, do not trust Mission Prep Healthcare. There are far better, more ethical treatment centers available that truly support teens and families instead of traumatizing them. We are now pursuing legal action against Mission Prep Healthcare for filing a false CPS report and causing unnecessary emotional distress. Parents deserve to know the truth: this facility is not safe, not professional, and should not be trusted with your child's care.

Best outcome god could have sent me for my journey. These guys really care, in an industry of body…read morebrokers. Thanks for my new life sober. From me and my support group kudos to your parents and family; they made our race proud raising a team like yours. Cory is the best!

Great program Incredible staff…read more They know how to help you build a solid foundation for a happy, sober life

This place was amazing, both housing and facilities. Very professional, I wouldn't be where I am…read morenow if it wasn't for them. So thanks again team for everything you guys did. Much love.

Zero stars But apparently I had to put 1…read more They say ppl in recovery don't shoot their wounded. Able to change must be the exception because they absolutely do. A new client was allowed to touch and throw my possessions out of my bathroom cabinet. Obviously the exchange got heated and the next day I was discharged. Able to change only heard one side. Hers. I had been making good progress as a client of 2+ months w a total of 4 months sobriety. They took the word of a woman who had just been discharged from a mental facility over me - again - a client in good standing. My spineless therapist gave me the news and informed me that the decision was made and that I was not allowed a word in edgewise. I was told at 1pm that I had to be out a 3pm. They provided no help w regards to housing or continued medication. If I had not had the financial and friendship support, I would have been out on the street w no continued medical care. This should be illegal and actually the tenant laws of California supersede any contract you sign w a sober living or disreputable company like Able to Change. In earnest I could have stayed until I had secured housing and they would be able to do nothing about it. I could have stayed for another 30 days. Now on to my therapist. He mentioned sex repeatedly in our group sessions - Ick! AND he also maintained a really inappropriate relationship w another young client. They often exchanged txt messages outside of business hours and therapy sessions. I felt slimy just watching it. The Power dynamic alone was ever in his favor - gross. This therapist was in his late 40s and the female client was 22. Additionally one of the house managers would often forget to put our medication in the safe overnight - both dangerous and unethical. Ariel now "Ariel Gatewood," a female house manager at Able to Change would often have her fiance on the property and in her room when she assumed no clients were around. Additionally she "borrowed over $170 dollars from myself and my roommate that she has yet, and probably never will pay back. Ariel Gatewood has no business working in treatment whatsoever. She is dishonorable and she abandoned her job, stealing kitchen utensils and tinfoil in the process. She should not be allowed to continue to prey on our vulnerable demographic. Bottom line Able to change is disreputable and harmful to people with mental health and substance use disorder. Bottom Line:They shoot their wounded.

This was my 4th time completing a detox residential program. I was very impressed with the nursing…read morestaff, most of the facilitators here do an amazing job at not just teaching but you can see their passion. Kenny and Gilbert were my personal favorites. The best case manager was Katrina by a landslide. In my opinion she should be supervising the rest of them keeping them accountable. I saw my case manager one time in the 3 weeks I was there, then found out I was leaving by Katrina the following day. It wasn't until I asked to switch case managers I finally saw him. I also had issues with my therapist as I saw him one time. I was very disappointed that they knew at least a day before I did of my exit date. They should have communicated this to their peers to relay the message to me so I had more preparation. I gave this place 4 stars all because Katrina, Shae and the entire nursing staff. The doctors here are great as well.

What a nightmare! To begin with I am disabled and they refused to move me to a room downstairs room…read moreeven though they had one available. The house I was in we were shoved in little rooms with multipul people on cots that had huge urine marks from previous clients. Ten women shared one bathroom as the bathroom downstairs was broken with poop in it! The bugs were the worst thing though. They were everywhere! I was bitten up so bad I needed medical attention after transferring out of there, plus they charge you 1200 a month to live there! We closed the windows but since they refused to turn the air on at night we had to open the windows which had torn up screens, hence the bug bites! On top of this they don't take clients to any meetings, grocery shopping, doctor's appointments, or even to the pharmacy to get their meds. They have one van for everyone so even though groups start at nine you are picked up at 7:30 and when the groups are over at 4:00, you dont get home until well after 5:00 and Mondays and Wednesday they take people to the gym so everyone has to go, then it's seven or eight oclock. The lunch they cater in for PHP clients is just awful. They spare every expense here and it is obvious they are only doing this for the money. I have stayed and worked at centers and have never experienced such calous attitudes and such horrible conditions. I am currently in the process of reporting them to the health department. All ua's are unsupervised so anyone could pass one with someone elses urine or synthetic urine. This place only cares about the money, they don't care about human beings! Do yourself a favor and go somewhere else if you are serious about your recovery!

Capo is fantastic from the first communication to the follow up after the patients release. Our key…read morecontacts Sean Treacy and Marsalee Maletesta were on top of our son's assessment, care and recovery at all times. We appreciated the model they have created for care, the pricing and the resources they brought into the facility (house). Other facilities asked for a sizable deposit that was hard to recover if the family member in their care recovered quickly. We've had two poor experiences in CA that didn't get our son the results he was looking for until he got to Capo. Our son's feedback was glowing on the day-to-day interaction, the customized program, the small population, the investment in his recovery, the rooming and the help he got moving to a cure. I have already recommended Capo to friends who's children are in need. Highly recommended!

Our daughter has spent some time at Capo Canyon and they are extremely dedicated to the welfare of…read moretheir clients. Excellent communication with family members as well as client. The help they provide is immeasurable. Highly recommend this facility!