Pretty Store, Fairly Standard Experience Anthropologie at…read moreWatters Creek is a pleasant place to shop if you enjoy the brand's aesthetic. The store is visually appealing, well laid out, and easy to browse, with nicely styled displays and a calm atmosphere. Service is generally polite but fairly hands-off. Associates are friendly when approached, though there isn't a lot of proactive or personalized assistance. It works well if you prefer to shop independently, but it's not a location that stands out for customer service. Selection feels consistent with what you'd expect from Anthropologie--seasonal apparel, home décor, and accessories--with nothing particularly unique to this location. Checkout is smooth, and the store is easy to get in and out of within the Watters Creek area. Overall, a solid, dependable Anthropologie location. Not remarkable, but a nice stop if you're already shopping at Watters Creek.

was here yesterday and the ladies were really nice. Ask for Carla. Thanks to her, I've had an…read moreamazing experience and felt really welcome.

Oh my goodness....Sarah Shane-Kellum has been my go to gal for 10-12 years! She outdid herself this…read moretime! My pal and I always celebrate our bdays together, she is a teacher so off the beginning of the beauty event. I had Sarah set us up with makeovers at the Trish McEvoy counter. When we arrived there was a table with handheld mirrors and waters ready to go. Rick was our makeup artist today! He's amazing! Took the time with each one of us to listen to our wants and needs. He also taught us how to use the products. Bought several new items to go with all my trish products. So happy with the makeovers and all the products. Always love getting samples and Beaty event bags. Sarah always hooks me up with the offers and samples! She is such a joy! So glad she scheduled us with Rick too! Received the royal treatment....much needed the "refresh!" Thank you so much Sarah and Rick! Both went above and beyond!

----- Critics Review ---- Of all the Neimans in the area -…read morego to Willow Bend!!! They are the only location still providing the experience that we expect!! Super nice, normal and friendly staff who will do everything possible to ensure you have an ultimate experience. (No snobs on staff.) Today I drove 20 minutes from HP to go to this store specifically. (The Downtown and Northpark location are no where close in giving a great experience! Those employees are aloof, or on busy days - frazzled and can barely deal with 2 customers at the same time.) I was greated by a nice lady as I walked in who answered 2 questions I had. A few minutes later I passed her again and she offered to alert the cologne staff I was headed that way. Awesome VIP service to a unknown customer! (Nafise - you are fabulous!) At the cologne area, Geraldyne took 45 minutes to help me evaluate Tom Ford colognes. It was so fun - and there was a vendor rep who joined us and helped. I had a blast!!! So, they gave me 3 sample tubes of the Tom Fords I likes most. But then they pulled out 14 other samples of high end men's colognes!! They even included the #1 winner of the best cologne in the world too (it won the world wide FIFI cologne competition). Then I got to chat for 30 minutes with Nafise on my way out. Turns out she is on the management team and awesome to know. Personally, I've not had such a great Neimans experience in decades. I'll NEVER go to Northpark or Downtown again. My home is Neiman-Marcus at Willow Bend!

I am not the target demographic for this store by any means. On my first visit, I came in with the…read moregrandkids to look for some specific items. They like the murder drone items. There is a big selection of what I would call "gothic" clothing and accessories. I signed up for their rewards program and later was sent a $10 coupon via email to use on my next visit. I was especially blown away by their customer service. On my second trip in, I asked for help finding a couple of items on my granddaughter's birthday wish list. Since I'm not familiar with this merchandise, and she was not with me, I asked Juan for help. He was so kind! He even went into the back to check if possibly they had one in the back. Then he carefully applied my coupon to my order as well as their standard "buy one, get 30% off a second item". Both visits I have been impressed by their friendly customer service. They might have extra makeup or piercings, but they are really kind and I appreciated their help on both visits.

I had an amazing experience with Jordan while shopping here today. They greeted me enthusiastically…read moreand answered my questions on a product I was looking for. I haven't seen this level of customer service in awhile and it was truly appreciated!

Absolutely beautiful location and fantastic customer service. This has to be one of the largest…read moreLululemon I've ever been into in my life. It's so well organized, and the team is fantastic.

Kristina is the most helpful employee ever. She went out of her way to help me and my friend out…read more She made my experience 10 times better!!

I love everything about this shop! Everyone there is helpful and takes all the time a client needs…read more Everything there is the newest style and the quality is excellent.

Ms Rory will transform you if you will only let her! I am a devoted fan and this is my number one…read morego to! Shoes and accessories are amazing. You will not see yourself coming and going. Quality is exceptional AND to top it off they over eyebrow service every six weeks! Love LOVE LOVE Sussie's! Special thank you to Juli P for recommending Sussie's!

The employees are super welcoming and helpful, they give great advice while you try on clothes…read more Would definitely come here

This location just opened yesterday, 1 August 2024 at Legacy West in Plano and this was my time…read morecoming to an Aritzia! If you're familiar with the area then you know parking is in a garage with minimal street parking and this place can get busy. The store is located on the south end of Legacy West. I love what they've done with the place and really maximized space from what was here before. Their fashion is high quality day to day outfits or outfits for the corporate world. They also have loungewear and a variety of outfits you can dress up and down. Their team is extremely helpful and I was offered assistance multiple times. The fitting rooms are huge and there is a lot of space for people to sit down especially if you're shopping with someone who doesn't want to be there. I bought a dress for $78 which is higher than where I normally shop but the quality was so nice and I was easily sold! I definitely recommend stopping by. P.S. They were playing great music the whole time: Janet Jackson and Lauryn Hill!

Friendly staff were helpful. Stylish shirts were sharp. What else can you ask for?…read more Thank you J Crew.

Horrible customer service from Lucia Flynn. She is very difficult to deal with . She refused to…read moreoffer me a merchandise credit on a gift I received . I shop all of the time and she's very difficult.

Chrissy was AMAZING!! My friend and I came in last week to make hats, and she was seriously SO…read moreSWEET and helpful to both of us throughout the whole process. I made a black wool cowboy hat and my friend made a straw hat, and we LOVED how they turned out!! It was our first time there, and Chrissy made the whole experience so much fun and helped us create exactly what we wanted!! There's also so much more to check out while you're there: food, drinks, coffee, cute jewelry and clothes. The whole store is just SOOOO cute!!! They even have trucker hats and flat brim hats if you don't want to make a cowboy hat. We had the best time and I already want to go back. Thank you, Chrissy!!

My mom and I made a visit to personalize our hats at the hat bar. The staff was beyond friendly and…read moreasked us innumerable times if we needed help. They offered inspo books, their recommendations, and let us play around with all of the different options in styling. We didn't make a reservation but just came in with our own hats- if you bring your own in there's a styling fee of $25. We picked out all of our goodies and Lakin took care to style it on our hats and make it perfect. We had so much fun! It's definitely pricier than crafting yourself at home, but it's so fun to see everything in one space and have some pros help you out. Definitely would recommend for a girls day!