Izzy and Brandon were super helpful! I had a problem with a pair of leggings I purchased and they…read morewere very understanding and knowledgeable. I highly recommend this location for their customer service.

Lisa was very helpful and very friendly! She was knowledgeable about the material and different…read morestyles of leggings. She helped me pick the right ones! Thank you for the great customer service!!

Service over the phone: 10/10 Service in person: 0/10 at one…read morepoint there were 3 workers but none ever really offered to help. Which I didn't really mind because I wanted to browse around on my own. When it came time to actually need help...absolutely no workers to be found. We waited for about 10 mins and decided to leave instead and bought nothing. Super disappointed in the service. Will not be coming back and will not be recommending this place to anyone.

Got my custom brides maid dress to find a hole where threading pulled out of the mesh and a…read morenoticeable stain on the front. Really?! If you are going to charge decent prices and take 3 months to get a dress in from a catalog, how are you not going to ensure a dress (in a paid for garment bag) is clean and doesn't have any HOLES. Ridiculous. Noooo wonder y'all are declaring bankruptcy.

Women's clothier Talbots' has both on-line presence and in some cities, like Boise, a bricks and…read moremortar retail store. Boise's is in the Towne Square Mall and hooray for this - you access directly from the parking lot and don't have to go inside the mall. This would be 5 star review if only for the nice women who work at the Boise location and provide great service. My deductions from perfect score are for Talbots corporate policy of gamesmanship with timing of promotions making a customer need to play "gotcha" to stay on top of them. And for inconsistency in quality or sizing of garments, even in the same style and season, from color to color. And also for the reduction in the quality of the fabrics and construction used in their casual wear in the last decade. Even with those demerits, during sales the value is hard to beat and they offer one of the broadest size ranges in the industry. It may be for off the rack, mass market wear, only Ralph Lauren offers sizes from 0 Petite through Plus size 24 as does Talbots. BRAVA FOR "NORDY'S QUALITY" IN-STORE SERVICE: The staff at the Boise location do a stellar job of keeping the store well organized, merchandise nicely displayed and they are tip-top professional "Nordstrom-like" in level of service to shoppers. For example, if you're in a fitting room and need another color or size or want to look at item XYZ to go with the ABC you have on to try, they'll fetch it and bring it to you and offer their opinion when you need it for fit. If they're out of your size they will happily offer to order it for you through the store to be delivered to your home so you don't have to pay shipping. They also make returns, if you have ordered things via Talbot's website that need to go back, easy to do. THEIR SHOPPER & THEIR MERCHANDISE: While Talbots is thought of as a "more mature woman's retailer", the fact is 30ish seems about the age many women discover Talbots has something for them if they shop wisely and it continues into every decade thereafter for we who appreciate updated-classics styling. Think 5-pocket jeans, all-season wool suiting, cashmere pullovers, 100% Pima cotton tees, tailored blazers, button-front shirts, pencil skirts, trousers, seasonal sweaters and outwear from casual jackets to Italian wool full length coats. I discovered the brand in my early 30's when working in a corporate job and the Talbots was across from Nordstrom where I did most of my buying. I hate to shop and I loved that Talbots staff, like Nordy's, made (and makes) it easy for me. Although I wonder when it happened that I got old enough to find some of Talbots things would be fun "If I were still young enough to get away with this...". Think this Fall's stud embellished skinny ankle-jeans. ("Aren't these GREAT?" I asked my husband. He answered, "For you they would have been twenty years ago." And yet, I stay married.) ONE SIZE DOESN'T FIT ALL: Talbots offers Petite sizing from 0 to 16. Also Misses regular sizing from 2 to 16. And Women's Plus sizing from 16 to 24. For availability, size Misses 2's are not stocked in all their retail stores. (Boise has some but from personal experience I can say it is "you snooze, you loose" to get to them before they're gone.) Except for big 'flagship' stores, they do not offer Plus sizes in store so they need to be ordered via website. Almost all stores, even Boise's small footprint, have a Petite section from 0 to 14. Tailoring services are not available. SALES: I can't imagine anyone would pay full price for anything at Talbots given their frequent 20% or 30% off sales for current season merchandise - playing the cat and mouse of watchful waiting - provide good buys and at times even 40% off on a single item. If you sign up for the "Classic Awards" program or their credit card, either one, you get 40% off on any single day of shopping in the month of your birthday. ACCESSIBILITY: Talbots does a better job than most retailers, maybe only Nordy's get's it fully right, for accessibility between product displays. There is always one fully accessible fitting room, true for Boise store as well. The Loo always is accessible too, although at times getting there is blocked with "stuff" in the Boise store. PARKING: This is located in the Towne Square Mall roughly between Cheesecake Factory and Macy's, so parking is in the mall lot on that side. NICE EXTRA: The stores have a couple of comfy seats for non-shopping others to sit and wait.

I love this Talbots. The gals that work here are so helpful. They can't do enough for you. If they…read moredon't have what you want they will order it for you.

I purchased 3 jackets as Christmas gifts for my daughters and wife. Had an excellent experience for…read moremy first time shopping solo at this store thanks to Joel. Was told no problem to exchange if something doesn't fit right. Yesterday Dec 27th my daughter turned 13 so she wanted to exchange the jacket I purchased for her and did so for a few different items. ARI the "store manager" took advantage of my wife and daughter during the exchange and did not do an even exchange with same discount even though I was told different at the time of purchasing these items. After reading prior reviews of this establishment I think this is an ongoing process. Tell the customer one thing, but policy kicks in if you want to exchange. My wife has spent thousands at this store. We will never ever shop here again and I am returning everything my first day off of work. Customer service is a big deal to me and my company, Ari definitely needs some training in this department. Maybe just care a little bit more and that would go a long way. Merry Christmas!

There was a small issue with the hemming on my leggings, but Manager Nicolette and Cameron were…read moreabsolutely fantastic. Cameron was especially kind and helpful, even going out of his way to find alternative options for me. They both made me feel completely comfortable - no judgment, just genuine support. I really appreciated their warmth and the effort they put into making sure I left happy. A truly great experience!

High quality high prices - u get what u pay for lots to choose top of line from…read moreHigh quality Top shelf Spendy

I walked in and Ryanne really helped me. Wanted sexy lingerie and really needed help that a…read moredifferent store down the street did not provide. Got a great outfit and accessorized it! Will come back.

Such a great shop with even greater service! Came in today to get pants for my husband and was…read moreimmediately greeted by Melissa who helped me find what I was looking for and also gave me some great info! Highly recommend this place for all your tactical/uniform needs and more!

A huge fan of this brand and the products they have available. I went in to browse over clothing…read morethat would best suit my interests in a career as a first responder, and to my delight I found a huuuge selection of pants, shirts, and gear to choose from. Camille was a phenomenal help, showing me the difference strengths of all the product lines. Will definitely be spending more of my money here

Finally made it here! For a factory outlet store, it's well-organized, clean with lots of…read moremerchandise and great deals. The day I visited, they were giving out a coupon for an extra $10 off if you bought 3+ items. I had no problems finding enough stuff to use the coupon and walked away with a terrific deal! Once you visit, you'll see that the only thing that's "outlet" about this store, are the prices!! I'll be back!

great customer service! Sabrina and her team helped out a ton. go get your swag!read more

First to Review-- Woohoo! As good as it gets!…read more Shopping and giving to charity at the same time!!! Does it get any better than this? The Box Lunch, located in the Boise Town Square Mall not to be confused with The Lunch Box, a waxing store downtown Boise, is a place where you can go to buy your favorite pop culture gifts. I like to think of it as a smaller Hastings store. They have Harry Potter, Disney, many different childhood tv shows and movies, all of which make perfect nostalgic, and pretty cool gifts. The best part is that The BoxLunch helps provide a meal to a person in need for every $10 spent on pop-culture themed clothing and accessories a meal is purchased for those in need-- how cool is that? The people here are friendly and the quality of items was very high. I encourage you to check it out, maybe find something that you want, or a pretty cool gift, and know you're leaving there providing a meal for someone in need.

We've been going into this store for couple years and today was the last. Never have we been…read moretreated like dirt before. Manager came out and wouldn't give any information and honestly made it worse. Disappointed in a lot of things that took place there today. It escalated to us calling corporate office and then telling us we were allowed to shop and they would confront there stay and employees. But they also were unaware of what was being practiced at there "privately" owned store. No longer will I give boxlunch my hard earned money.