Very sensitive to what I needed! They listened to what I liked and made it happen! Highly…read morerecommend to anyone needing a fitting or service!

Terrible service my wife felt like a bother there the owner was very snotty to me we drove 2 hrs…read morefor this crappie experience never again

I am a lifeguard/wsi at the YMCA and all of our equipment comes from the Lifeguard Store, but my…read moreexperience with them was really disappointing. I gave them two stars instead of one only because as far as selection goes, they are the best you're going to find, and the equipment (fanny packs, tubes, etc) are really good. But that's pretty much their only redeeming quality. At my YMCA, the guards buy their own suits, and at least twenty of us got ours from the lifeguard store. Again, great selection, but quality is so-so. The suits will not last more than one season and stretch out within weeks, and I, along with most of the female guards, went through two/sometimes three suits in a single season. So if you're looking for lifeguard gear, and you are 110% POSITIVE you know what you want, then by all means, but God forbid you ever need to return something or deal with customer service. I bought two swimsuits in early May. One didn't fit, so I filled out the return slip exactly as directed and mailed it back. But by late June, I heard nothing and saw nothing credited to my account, so I called customer service to confirm that my package was received. She asked for a tracking number, and for once I didn't have one (really was kicking myself for not doing that since they literally would not answer the question of whether or not it was in the building, won't make that mistake again), and that's when the woman from customer service informed me that in order to make a return, you actually have to call ahead and essentially make an appointment and receive a authorization number. There was literally no indication of this on their return policy, and it was the first time I had heard of such a thing. "call for authorization" was printed on the bottom of the return slip, but that was literally the only indicator they had this policy and to me it was not at all made clear. So customer service lady says, ok, it's probably delayed because you didn't get an authorization number, just wait it out for a week, two at most, and you should see your refund, guaranteed. FOUR WEEKS go by, no response, no refund. Keep in mind it's late July now and has been more than TWO MONTHS since they would have received the package. At this point I started thinking that it might have been lost or stolen, and I sent an email saying that they needed to confirm that they had received it, because if they didn't, I was going to report it lost to USPS. The customer service woman I emailed was about as helpful as a potato. Obviously did not give a damn about my problems with them. She responded to my complaint two paragraph complaint with literally one sentence: "what's the tracking number?" "I don't have one. I wanted someone to confirm that it was received and is being processed." "I don't see anything that says a refund was sent to you. If you don't have a tracking number I don't know if it's here." Is it really that hard to WALK TO THE MAILROOM AND CHECK IF MY NAME'S ON ANYTHING?? Then, FINALLY, after roughly TEN WEEKS after they would have received the package, I see the refund credited to my account. I sent the return to them in MAY and it took them THE ENTIRE LIFEGUARD SEASON to get my refund in early August. Also this refund came through only about a week and a half after I sent the email to customer service and she said that no refund was sent out to me, so it wasn't like my bank was taking forever. It means that these guys were literally letting my return sit on a shelf and collect dust for more than TWO MONTHS. And after this whole ordeal I talked to the other guards and apparently The Lifeguard Store is notoriously awful with returns even if you DO get an authorization number. So please, if you ABSOLUTELY MUST buy something from them, just take it and go. But honestly, there are much better stores out there for equipment and guard suits. I highly recommend Swim Outlet, I have never been disappointed by them.

Ordered the Waterpark Guard Hip Pack from the website on the 28 of may and it got here on the 31…read morewith free shipping, i did have to email them to get my tracking number, but other than my experience was good!

This place has amazing customer service but not a place for the younger crowd. I am 26 and all of…read morethe bras remind me of something my grandmother would wear. A lot of options here... for my grandmother

Lovely boutique, amazing customer service and incredibly comfortable/pretty bras in tons of sizes…read moreand colors & the coziest pjs ever!

I typically love this store but, the last time I was here looking for shoes for our daughter the…read moresales person was less than what the standard for the store was. First, when I come in and ask about a specific shoe, that's what I want to talk about. Second, if you don't have that shoe, please don't bring out a different model and try to sell me that. I've bought running shoes for many years, for myself and for my kids. I'll come back, but I'll be most selective of the sales person helping me.

Needed some new shoes. I love stores like this. Great staff who help you one on one to find the…read moreperfect shoe. I admit, their selection is low at the moment and I didn't buy anything THIS time but I'm already raving to family and friends about this place. I didn't find anything for myself but if I'm going to buy shoes I'm coming here. For reference I'm on my feet for 10+ hrs a day and need something with hood support. Thanks bodynsole!

my friend and i visited this store and experienced multiple issues related to choosing what outfit…read morewas best for us. Jazzy helped us the ENTIRE time and we couldn't thank her enough! :))

If you're willing to spend a fair amount of time browsing the vast amounts of clothes they have…read morehere, you'll love it. There's lots of crappy things, but there are some good finds in there. For me, I'd rather buy one nice quality item instead of like 20 cheap things, but every so often, it doesn't hurt to get that one trendy looking thing I suppose.

Primrose features a lot of gifts that for any guy in need of something for their girlfriend should…read morecheck out. Helpful and honest advice and anyone passing through should stop in!

From the owner: Women's and Plus Size Clothing Leisurewear…read moreGifts Personal Shopping Dresses Jeans Purses and Handbags Leggings Gift Cards Essential Items Camis Products: Jewelry Graphic Tees Necklaces Basics Blouses T-Shirts Swimwear Shorts Key-chains Totes Makeup Bags Clutches Shoes Booties Wedges Scarfs Sandals Sneakers Flats Bras Mascara Lip Balm Services: Personal Shopping Custom Graphic Tees Bulk Ordering Seasonal Collections Affiliate Program Pickup Personal Styling by Appointment Available Monday by Appointment Only Location Facts: Located Downtown Streator Parking Lot and Street Parking Across from Midland Bank

Great store lazy sales associates. We had to ask for fitting room, sale explanation, find an item,…read moreand we had to ASK to check out!! 3 customers in the store! And we did all their work. We practically had to beg to give them our money!!! They were either too shy to speak or just attitude too big for others. I'll never go back!!!

I need to explain something about myself first. I'm a single mom who lives paycheck to paycheck. I…read moream in the medical field so I wear scrubs all night long and I don't have much for fashion sense. So I had a company Christmas party to go to and recently gained some weight so I couldn't find anything to wear in my closet. I tried five different stores and nothing fit me or looked good on me. So my I went into Torid. Someone came up to me right away and started a dressing room for me. I tried on about 12 dresses that I thought would look good. They we're beautiful dresses, great quality and style and they didn't make me feel so bad about being a big girl and I am also very tall . I came out of the dressing room I was hot, frustrated, defeated and on the verge of tears right there in the middle of the store. The associate must have sensed my mood. This wonderful human being helped me out by asking me questions and getting to know me. When I was explaining my situation she started plucking apparel from the racks. Before I knew it I had a dressing room full of clothes that all fit me and fit me well. I was dancing in the dressing room when I found the outfit I wanted. Then I looked at the prices. Wow,! Did I mention I am a cheap skate? However, I never do anything for myself, so I chose to go ahead with the purchase. The associate not only gave me a few discounts, but also added a discount for my upcoming birthday. This person completely made my day and eased my suffering. I wish I could have gotten her name. I would send her flowers or something... Associate on 12-11-2015 at around 2-3pm

Very overpriced. The diving instructor was very condescending and not helpful at all. Service was…read morepoor and poor quality diving equipment. Do not buy the diving certification from here or any of the store items it's a complete waste of money. So upset I lost 500$ for the verification!

The staff at Aqua Diving School is courteous and helpful. They'll ease a student through class so…read morethey enjoy their time in the water. The selection and prices are decent.