Kelly is an excellent agent. Responds to emails with the information you need very quickly. She…read morehelp a bunch when the deer killed my car a few weeks ago.

Customer service is DEAD. I canceled my homeowner policy on July 14th, but didn't notify the…read moreoffice until the 24th. I sent the new declaration page in, and was notified that it was received and policy was canceled. While waiting for any money due to me, they take another FULL PREMIUM from my bank account on the 31st - a week after my account was canceled. I call the Amherst office where my account originated, and of course Peggy is not there, the woman who canceled my policy is "not available" and the one who I am speaking with on the phone just wants me to "not yell at her". She can't tell me WHY a premium was taken a full week after the account was canceled, but rest assured that we will send a refund "by MAIL". I did not have that option when I opened the account - they want payment the SAME day. Then she tries to blame me, saying I had to notify my bank to turn auto pay off. I told her she was wrong - when I canceled my Progressive auto policy, they refunded my bank account immediately and never told me to "call my bank". That's ridiculous. All I have gotten are lame excuses from them. Maybe instead of paying Patrick Mahomes for appearing in all their ads during football season, they should put that money toward extended training for their office workers. I had State Farm insurance about forty years ago, and they screwed me back then. I swore I'd never use them again, but I did, and this is what I get. They are terrible. They were back then, and they still are. Customer means nothing.

I am very biased as this is my place but I absolutely love my job and my team. Taking care of…read moreclients is our Number 1 Priority. Thank you in advance for allowing us the opportunity to meet your needs! You will not be disappointed :)

Fantastic agency, great people and advice on any and all insurance products. Can't recommend them…read moreenough!

Rhonda Colvin here, I've been a very satisfied customer over 3 years. Mo & Cherrie gives…read moreoutstanding customer service! They are truly the best, when my previous insurer dropped out Cherie covered the payment for me til the next day! Classic! She's also very professional and makes sure you understand everything, love you guys!

Customer service they go out of the way to help you and are very polite and easy to work with I can…read moreappreciate the service not pushy

The Staff is great, always treated with respect and promp service. We value being a customer of 30+…read moreyears!

I cannot speak highly enough of KATHRYN GAMBISH of Peck and GAMBISH who was referred to me by my…read morelawyer. Due to a multi-year illness which has left me feeling so incompetent, I was in arrears with an IRS matter.. I took a suitcase of files dating back 20 years. She was able to sort things out, make calls, and get me back on track for which I am ever so grateful and thankful for her efficiency. She has a calm and friendly demeanor which was perfect for the stress I harbored. - Five Stars is not an overrating for KATHRYN GAMBISH and her Staff. Ivy Bates

Stay away from this company! me, and my wife only used them for a week, and a half, and won't be…read morereturning what so ever! They are no assistance what do ever other than taking payments!

Attentive and very quick. I wish I had more people like the woman that assisted working for me…read more Could not be more pleased!

Whenever I call for help there is a responsive person on the other end of the phone. Great…read morecoverage and they obviously care. Worth a call!

Their underwriter inspectors falsified the inspection report. I'm attaching a pdf document that…read moreexplains in detail the experience I had and the results thereof.

Very great service with Candice I picked up my used car yesterday and had my insurance right away…read moreI'll do the paperwork today and I'll be all done