We've stayed at this hotel a couple times. It is a decent and safe place, given it is across from…read morethe state police. The rooms are clean and comfortable. This isn't your fancy Hilton, but it's not your Motel 6 either. Breakfast was a variety of foods, including delicious bagel toppers. They need to serve this more often! The front desk made check in a breeze and the rooms were clean, so we had a confortable stay for a halfway mark for driving both up and down on our trip.

The staff was very accommodating and our room was spotless. Breakfast didn't disappoint either. We…read morecouldn't find a room in Columbus and drove on hopeful we could get a room. So glad we found this property. It will be our "stop" from now on this route. Highly recommend this property.

Friendly staff, clean room, nice Continental breakfast, and decent pool. It's a little off the…read morebeaten path, but worth staying here.

Clean and not much noise, just a chill place. I will say for breakfast there's no scrambled eggs…read morelike in the pics?! BUT there's a grab to go bag! Faded. 10 minutes from the Shawshank Prison and lots of other things

Well this is truly a 3 star hotel even with the ongoing renovation. I have been fortunate to get…read morethe updated rooms as the other rooms feel tired. Unfortunately the renovation team must had been the lowest contract as much of the room is unorganized and many fixtures still not working. More importantly, the towels that were replaced are worst then the ones they had. Talk about small and rough, does not fit around your waist and I am not a large person. The shower gets warm but not hot. Was told this is due to the way the shower was installed and they need someone to fix the renovations. Finally the breakfast is lackluster, and most of the time the coffee is empty. They have lots of room for improvements.

I have stayed at Fairfield Inns and been impressed...not here. I immediately noticed the elevator…read morewas dingy. As I walked to my room the carpet was dirty. My room was OK, but the bathroom was dim and the floor didn't look all that clean. There was a wire hanging down from the microwave to the floor, unplugged. The TV was small and old. They never did come make up my room and there was no notice to request service. Breakfast was pretty good and the beds were comfortable. Still, finding a different place next time in town.

The staff at this place truly made it feel like home. Yes, the property could use a little TLC, but…read morethe room was clean and comfortable and the breakfast was plenty good for me. Every staff member I talked to was friendly, chatty, and accommodating! And the prices are incredible. Absolutely would visit again!

Starting with a last minute accommodation and check in with Emma to a "go way beyond service"…read moreexperience from Brie. We ere impressed. Note, this property needs some live and care, but the people made the difference. I left a personal item at the hotel. Brie hunted it down, kept me informed and made sure my item was ready for a FedEx pick up. The ownership of this property should know their folks take care of their guests well. Thanks Brie for making my day! Much appreciated.

Traveling back from Tucson Arizona with my 43ft RV fifth Wheel. Was told there was ample parking…read morefor trucks and trailers, however, upon arrival was only able to park the fifth wheel in front of the building as there was random cars in parking lot that did not belong to anyone at this hotel, that blocked me from making my way around the building to exit. Had to back the fifth wheel out of the parking lot onto Hanley Road. @ $140/night, when it was posted on the website for $107/night. Pool area desolate and dirty. Pool was down for reasons unknown other then the manager on duty said that is was an issue with the chlorinator and the PH in the pool hasn't been right in a long time. Hot tub inoperable and coned off with caution tape. Asked for a discount on the room just on the fact the pool and hot tub were not in operation and was told " I will ask the owner and see". Room was not what was shown in the on line pictures. Dust on curtain valances, faucet loose in sink. Bed was like lying on springs only, pillows were very small and offered no support. Worst hotel experience in my life. Bugs on ceiling above bed as well as in the sink, and tub was filthy. Also a random pubic hair and bug on towel in bathroom. Did not even use the shower here as I was absolutely disgusted. Mini fridge in room damp with moisture and not even cool, with zero adjustment for temperature. Freezer completely warm. Hotel staff although polite, sat in lobby all night talking very loudly, could hear in my room down the hall. Manager on duty has no problem joining guests outside for a smoke break. "Hot Breakfast" consisted of pastries, and microwaved frozen sausage patties, eggs, and cereal. Nothing is actually cooked here. Everything was microwaved frozen meals. Looking through past reviews it seems as though this pool and hot tub have had issues dating back to pre covid.

We arrived after 15 hour drive. I booked a double queen over the phone. We checked in drove our car…read morearound and carried all our luggage to 111 which was 1 double bed. I called and went back to desk got keys to 203, carried luggage up, room had a large pice of splintered wood on the floor, upon investigation, broken bed. Called to the front desk, she brought up another room key, I showed her broken bed and used towels and pillows in the room. Went to 221 with all our luggage, door would not open all the way, room was occupied. Walked back down stairs ( no elevator). This time she came upstairs with us, inspected the room and we finally got to relax, it was 1:45 am and we got to the hotel at 12:55. The woman at the front desk said 221 should not have been occupied, she didn't know why the towels were used in 203 or how the bed was broken. She did her best, but the hotel was not a pleasant experience. Also, we had to plug in the fridge and move the cabinet to do so in order to unpack our cooler. One incident we would have laughed off but this hotel is a disaster and the most expensive of our Best Western stays from RI to CO

Great Christian family wonderful hosts and sweet puppy. Love…read moreit there and definitely recommend

We stayed at Tappan house in early September. Debra and John were great host. Breakfast was…read moreamazing. However there is some weird activity going on all hours of the night from some non guests. My Jeep was broken into busted out the window. No cameras around. Sad as the house is amazing.

This is probably the first time I've been in a motel in 40 years however, I just retired from being…read morea travel advisor and I looked up the hotel. I thought it would come with good ratings and at less than $100 a night. I thought it would be a great place to stay and share a room with someone and keep the cost low. It came with the continental breakfast However, the coffee was weak, even though it poured out of that machine and my only options for food was for carbs, cereal, muffins, bagels, and toast. Our room was extremely clean, bathroom showed some age. Towels were really white! Beds nicely made, my roommate chose to sleep under the sheets. I just sleep on top. Think I couldn't get the motel vision out of my head. But I would live on those pillows. The front desk manager was amazing, one of our rooms had an expired smoke alarm, once we told her she was there to replace the batteries. It was so cold outside however, once we turned the heat on the rooms were so warm and toasty and felt great. It was something really nice to come back to after being on the Snow trails and just sleep. I would probably go back.

Very pleased with our stay. This hotel is well of the highway making it both private and quiet. I…read morewas very impressed by the cleanliness and the recently renovated bathroom.

I stayed here over this past weekend (April 17-19, 2026). This hotel is set back from US 30 which…read moreis nice which means that there is not a lot of road noise at night. Make sure you follow your preferred GPS directions because you can not get to the hotel from Sam's Club parking lot. There is a lot of parking around the hotel that is well lit at night. I stayed in a king studio which had a kitchenette. I did not use any of the kitchen area because I was in town for to see family. Though it did look spacious. The desk area was nice and the desk lamp worked. The couch was great with plenty of table options from a table on top of the ottoman and "lap table". The bed was great and there were plenty of outlets to plug in devices for charging. The breakfast area was great. There was a whole container of oat milk near the yogurt. There were signs stating that Marriott is committed to serving everyone and to reach out to kitchen staff about any dietary requests. The best part was the special note about there being gluten free options. Being a gluten free person and having a hotel have gluten free bread type things is always critical. The hotel provided gluten free everything bagels. These helped start my day off right. I will definitely be staying here again.

This hotel is full of suites (rooms with kitchenettes), and I kind of only want to stay at a hotel…read morethat has a kitchenette now. I feel like that's a spoiled thing to say, but having a kitchenette is pretty dope and changes you. It turns you into a suite person. So, give me suite with a kitchenette, or GTFO. The kitchenette comes in handy when you're traveling with kids, because then you can stop at the grocery store before you check in and stock up on snacks. If you have children, you know they are particular about everything, but they're especially particular about the things that they eat. So having a refrigerator and freezer, silverware and cups, a sink and microwave, really helps make a hotel stay much more comfortable. The beds were comfortable and the shower was fine. The TVs have cable and access to Netflix and HBO and some other premium TV networks. You get a free breakfast each morning, but they have someone there who you need to consult who will give you your food items -- you're not allowed to get the food yourself because of Covid. Also because of Covid: There is no room service. You leave your used towels and trash bags outside of your room and someone comes along and picks them up. For us, this took all day, so we had to walk by our dirty towels and trash multiple times, which was kind of a bummer. I think this is pretty standard with hotels right now. It's not just this hotel. I'm hoping this changes sometime soon -- I appreciate a good room service.

Upon check-in at 3:00 pm, I was told that the tv service was out and that a technician was…read moredispatched but they didn't know how quick they would be there. We weren't planning on being in the room until later that evening, so I figured it would be fixed by the time we returned. We returned around 8:00 that evening and the tv service was still not working. To make a long story short, the tv service was not ever fixed during our stay and come to find out they knew it was going to be fixed. Also, that evening I decided to go an locate the pool as an option for some entertainment. I finally did find the pool and it was closed and all busted up. The next morning, we decided to go down and try out the breakfast that was included. We arrived at 8:00 and found just about everything except for the waffle batter to be nearly empty. I won't go into details, but lets just say the pictures speak for themselves and that both myself and my wife ended up with some gastrointestinal issued later on. As you can see by the photos I posted, this hotel is in dire need of renovation and repairs.

Yes hotel is outdated. Yes they are in the process of remodeling…read more However, the staff was VERY pleasant and accommodating. I told them the reviews I read and he let me inspect the room BEFORE booking. The wallpaper is peeling, carpets are old, place is outdated BUT they are working on it! Cut them some slack while they update and become better. The price is great for the area and if you are looking for cheaper hotels be happy they are still in the price range and it's only until they get completely remodeled. I am a traveling nurse and this suited me fine. I am literally going to sleep and shower here and it is perfect and cheap for those options.