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    TownePlace Suites by Marriott Mansfield Ontario

    3.9 (14 reviews)
    Open Open 24 hours

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    Great set up
    Althea T.

    Not as nice as the Lexington KY location but still has most trimmings. Some things missing were bottled water, sponge for the liquid detergent, and they forgot the wine glasses. They are also not as sanitized as the other location . The sanitizer that they do have in the room I used to wipe the handles in the bathroom and they were rather dirty. Furthermore in the gym, they didn't have all the treadmills working, and the one I used didn't have an out of order sign. Some of the pluses: great alcohol selection including wine and hard liquor. Fresh fruit and coffee in the lobby. A laundry hamper and an ultra quiet room despite a packed parking lot. Finally the etiquette between the afternoon manager and the nighttime manager was night and day. I was asking about the incidentals hold and the lady cut me off and said, "that's not how we do it here" AFTER I said I was a Bonvoy member. No "hey welcome" or glad to see you again. But the nighttime lady was really sweet and brought some wine glasses to my room and was kind.

    Erin T.

    Beautiful new facility open just 6 months, Very welcoming inside the lobby with tables, tv, newspapers, computer to use. The staff were very nice and accommodating. Our room had a king size bed so tall I had to either jump up on it or be pulled on it. It was soooooo comfortable! I love the 2 different types of pillows we get to choose from. Room includes a large closet with laundry basket, slide out basket and many shelves and hanging rod, ironing board and iron, stove, microwave, coffee pot, refrigerator/freezer, dishwasher, pots and pans, dishes, silverware. A lap desk near the regular desk for working while sitting on the bed or for watching tv which has a pull out arm to adjust viewing. TV even offered YouTube and Netflix stating if you use your own log in info, it will be deleted when you check out so no worries of the next person using it. Nice indoor swimming pool and workout room. Large patio area with tables and chairs in back of hotel. It is a nice, quiet hotel at the end of a dead end road which you can see Menards and Sam's Club from the windows. The continental breakfast was very small but nice with usual offerings of waffle maker, bagels, muffins, cereal, coffee, juice, and milk. We will be back again and highly recommend to everyone.

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    Best Western Richland Inn-Mansfield - Exterior

    Best Western Richland Inn-Mansfield

    (15 reviews)

    Traveling back from Tucson Arizona with my 43ft RV fifth Wheel. Was told there was ample parking…read morefor trucks and trailers, however, upon arrival was only able to park the fifth wheel in front of the building as there was random cars in parking lot that did not belong to anyone at this hotel, that blocked me from making my way around the building to exit. Had to back the fifth wheel out of the parking lot onto Hanley Road. @ $140/night, when it was posted on the website for $107/night. Pool area desolate and dirty. Pool was down for reasons unknown other then the manager on duty said that is was an issue with the chlorinator and the PH in the pool hasn't been right in a long time. Hot tub inoperable and coned off with caution tape. Asked for a discount on the room just on the fact the pool and hot tub were not in operation and was told " I will ask the owner and see". Room was not what was shown in the on line pictures. Dust on curtain valances, faucet loose in sink. Bed was like lying on springs only, pillows were very small and offered no support. Worst hotel experience in my life. Bugs on ceiling above bed as well as in the sink, and tub was filthy. Also a random pubic hair and bug on towel in bathroom. Did not even use the shower here as I was absolutely disgusted. Mini fridge in room damp with moisture and not even cool, with zero adjustment for temperature. Freezer completely warm. Hotel staff although polite, sat in lobby all night talking very loudly, could hear in my room down the hall. Manager on duty has no problem joining guests outside for a smoke break. "Hot Breakfast" consisted of pastries, and microwaved frozen sausage patties, eggs, and cereal. Nothing is actually cooked here. Everything was microwaved frozen meals. Looking through past reviews it seems as though this pool and hot tub have had issues dating back to pre covid.

    We arrived after 15 hour drive. I booked a double queen over the phone. We checked in drove our car…read morearound and carried all our luggage to 111 which was 1 double bed. I called and went back to desk got keys to 203, carried luggage up, room had a large pice of splintered wood on the floor, upon investigation, broken bed. Called to the front desk, she brought up another room key, I showed her broken bed and used towels and pillows in the room. Went to 221 with all our luggage, door would not open all the way, room was occupied. Walked back down stairs ( no elevator). This time she came upstairs with us, inspected the room and we finally got to relax, it was 1:45 am and we got to the hotel at 12:55. The woman at the front desk said 221 should not have been occupied, she didn't know why the towels were used in 203 or how the bed was broken. She did her best, but the hotel was not a pleasant experience. Also, we had to plug in the fridge and move the cabinet to do so in order to unpack our cooler. One incident we would have laughed off but this hotel is a disaster and the most expensive of our Best Western stays from RI to CO

    Quality Inn & Suites - Tv and desk

    Quality Inn & Suites

    (20 reviews)

    $

    Upon check-in at 3:00 pm, I was told that the tv service was out and that a technician was…read moredispatched but they didn't know how quick they would be there. We weren't planning on being in the room until later that evening, so I figured it would be fixed by the time we returned. We returned around 8:00 that evening and the tv service was still not working. To make a long story short, the tv service was not ever fixed during our stay and come to find out they knew it was going to be fixed. Also, that evening I decided to go an locate the pool as an option for some entertainment. I finally did find the pool and it was closed and all busted up. The next morning, we decided to go down and try out the breakfast that was included. We arrived at 8:00 and found just about everything except for the waffle batter to be nearly empty. I won't go into details, but lets just say the pictures speak for themselves and that both myself and my wife ended up with some gastrointestinal issued later on. As you can see by the photos I posted, this hotel is in dire need of renovation and repairs.

    Yes hotel is outdated. Yes they are in the process of remodeling…read more However, the staff was VERY pleasant and accommodating. I told them the reviews I read and he let me inspect the room BEFORE booking. The wallpaper is peeling, carpets are old, place is outdated BUT they are working on it! Cut them some slack while they update and become better. The price is great for the area and if you are looking for cheaper hotels be happy they are still in the price range and it's only until they get completely remodeled. I am a traveling nurse and this suited me fine. I am literally going to sleep and shower here and it is perfect and cheap for those options.

    TownePlace Suites by Marriott Mansfield Ontario - hotels - Updated September 2026

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