Father & Son operation, dad is retiring and son is taking over. Seems like father & son had…read moredifferent views of running the business, which seemed pretty typical to me. Dad was the one who bid us and son took over the job. Needed to fix a mistake from our builders installer ~ 8 years after the build. Service was good, came when he said he would, had boot covers and a mask, was courteous, clean and efficient. He hooked me up with an old fire extinguisher he had at the office since he noticed I was a firefighter. Great personal touch. This was our personal home, he doesn't know we're also investors, would definitely use again on another property. Great experience.

We scheduled a 10 AM appointment with Schweizer. We drove back from the shore to make the…read moreappointment. At the appointed time, no show. We called the office and were told our tech was on his way. 10:35, no show. Called the office again. We were told our tech could not arrive today. No heads up. No cancellation. No nothing. Very unprofessional.

Beware of BM Consulting. Workmanship and customer care are at the bottom of their concerns. I moved…read moreinto a new home in south Philadelphia. The work they had done for the developer was not properly fitted from the main waterline to our sprinkler system. After a few years after the install BM Consulting tried to bill me for the faulty install repair. I pushed back mentioning it was done incorrectly from the new build and they did honor repairing it for free at this point. The initial repair person who had zero personality and had few words, fixed the repair quickly and said they will return to put the service back on after two days. Two days later no one showed up to turn our main water back on and I needed to get frustrated on the phone until someone came out to turn the service on. I never received a call and if I didn't call, would have probably waited another day. The service person turned on the water, I asked what should I do and I was told to let the water run until the air is out of the lines and he left. Well, this was poor judgement and bad counseling or care for the customer. My refrigerator water line, washing machine, dishwasher, two shower heads, two faucets and a water booster all clogged with debris. BM Consulting told me to call a plumber and they washed their hands of any issues. It cost nearly $600 in repairs and service and after multiple calls and emails, Ben the owner refuses to speak about any resolution or accountability of instructing customers on service calls after they complete service. DO NOT expect good craftsmanship, customer care or even human dignity whaen speaking with or engaging with BM Consulting. I sent receipts of repairs that I ensured were fair rates versus buying all new appliances, which frankly I could have done. But Ben is not a man who honors his customers, employees and the work being done by his company. If you use them or are a current customer, I recommend sourcing a new company before you have an issue and need their help!

The system installed in my home is leaking, I've called the office six times, each time leaving a…read moremessage and have yet to hear from anyone (as recently as today 11/5) Given the risk associated with a fire prevention system, I'm blown away by the poor service. Shame on you!

Mike and Greg were responsive, reliable, and completed the job on time at the price quoted. They…read moretook the time to explain their work and how to maintain my sprinkler system going forward. I would definitely recommend.

From the owner: Commercial & Residential:…read more - Fire Sprinkler Engineering & Design - Fire Sprinkler Installation - Fire Sprinkler Maintenance & Repair - Fire Sprinkler Testing & Inspections Backflow Prevention - Design & Installation - Maintenance & Repair - Testing & Inspections Fire Hydrant - Installation - Maintenance & Repair - Testing & Inspections Underground Piping - Installation - Repairs