Everything! You are not semi custom, you build one sku of cabinets and flip the doors and drawers…read morearound. The only thing custom is paint, you can have what ever color you want. Your service is horrible and when I had enough and asked for Mike the owner to contact me, crickets! Never a response! I could have bought my own RTAs and done the same or better job. I told them this because we built a bar area smaller in our media room! The quality of the cabinets were not to my standards for the price. My wall had to be repainted which they should have offered to pay for since the installer made marks all over because they sold me long floating shelves that was never installed at that length so had to install different brackets and notch the shelves to fit the brackets. 3times out here to install two shelves and 3 1/2 cabinets. I was set for me and my daughter to follow with full kitchens but we are going elsewhere now. Over $60k worth of lost business, not sure who wants that! The plans were ready to be executed. If you are looking for a good look and good quality this is not the place!!!

We used Builder Supply Source for our cabinets in a kitchen renovation project we just finished,…read moreand the cabinets turned out great. More than that? The cabinets we ended up with are extra custom. We wanted a more modern kitchen than I expect is very common in Nashville (several cabinetry companies our contractor typically works with could only give us Shaker cabinets, which isn't what we wanted), but Builder Supply Source had flat panel cabinets, which is the modern look we wanted. When they didn't have the exact stain color we wanted, they worked with us to create some samples based on some Pinterest/Houzz pictures I sent over. A few days after I sent the photos over, we had four samples at our house. We really liked three of them, narrowed it down to two, and finally picked one. I really appreciated that they were willing to work with us to get the color just right! We had a few little issues (one small panel of wood came slightly scratched up), but Builder Supply Source took care of everything. We worked with Will, who was great from our first meeting with him (we were in his office for about an hour talking about options and coming up with the best cabinet layout). And - at the end of the project - we're just in love with our cabinets (as well as with the hardware we ordered through Builder Supply Source). They were great to work with and the final product is exactly what we wanted. I don't think we would have ended up with the kitchen we had in our minds if it weren't for Builder Supply Source!

High quality and well built cabinets, terrible customer service and communication. They've done two…read moresets of cabinets for me. The first project went very well so I elected to work with them again. It's been a few years and the people who worked on my first job were gone. Unfortunately the new group was nowhere near the standard I expected for the prices they charge. Poor communication, forgetting about key elements of my project, and trying to upcharge me for providing no additional value are a sampling of the problems I had. I basically felt like my job was unimportant to them and an inconvenience. Again, the work itself is of high quality, but unless they fix their serious customer service problems, I can't recommend working with Hartert-Russell. I will not hire them again in the future.

These guys are amazing wood-workers. Most of their business is custom cabinetry, but we asked them…read moreto make custom tables - one dining room and one breakfast nook. The results are spectacular, and their people were so easy to work with. For example, we had one problem with the order, and Don resolved it. So happy to have them making our lifetime furniture!

The Faulkner Group did a master bath remodel for us. The workmanship and communication with the…read morevarious skilled craftsmen could not have been any better. We had a few glitches - as any major renovation does and Tre and team provided five star resolutions to our concerns. They did a major demo, new tile, counter tops, sinks, rebuilt a large shower, created a custom wood tub surround, upgraded all trim, painted and sanded everything and installed a new claw foot tub. Tre most of all cares.

Tre and his team are a joy to work with. This was a complete first floor remodel over $100K job…read morewith heavy water damage. They redid the entire kitchen including moving walls and completely custom cabinets with the best looking granite ever. He handled all aspects and his subs and suppliers were great. He moved the wood-burning fireplace and chimney in the living room with custom built-ins, mantle and stone work, including completely custom fire wood holders. We made many changes and his guys were never flustered by it, but actually liked the chance to bring their creativity to the job They came up with some wonderful custom modifications that added the "next level" feel. And, changes were mostly included in the price. The few that were not, were reasonably priced. He also remodeled the master bath and did a very creative install of multi section mirror/cabinet on a wall with a pocket door. And the floors, AMAZING FLOORS! The repaired, sanded and beautifully restained the entire white oak first floor. I was there when his team was working and they had great care and passion for their work and it shows. I have never had this much trust in the intention of and capability of a contractor or had this much fun working with him. HIGHLY RECOMMEND HIM ESPECIALLY FOR COMPLEX, BIG JOBS.

I tasked heartwood with the task of matching my white cabinetry in order to build laundry room…read morecabinets and a bathroom medicine cabinet. I expected them to be close but I never expected a perfect match. I was surprised because Heartwood provided a perfect match even down to the cabinet hinges. Their installation was quick and no fuss. I would score their work and craftsmanship a 10/10 and recommend Heartwood as high as I can.

I will be building a custom home this year and I WILL use Heartwood for all of my kitchen, bath and…read morebuilt-in needs. Awesome folks and quality standards second to none through the entire process.

They have stole my money and left my kitchen not finished or my laundry room refuse to mediate or…read morerefund any money we'll have to file civil suit be careful these people under different names and numbers and all of Facebook Instagram and also Google

DO NOT USE THIS COMPANY. I have had nothing but problems and shoddy work done by this company. I…read morepaid 75000.00 for a home renovation. It took them 2 years to finish,and I constantly was ignored and I had to beg to get them to do anything.and when they finished they left the place in bad shape. I have pictures and videos if you would like to see. Email me at cellucci.brandon@yahoo.com They did not flash my roof correctly and now I have a ceiling about to fall in, and soffit outside is rotted. He has not taken responsibility for it and he wanted to charge me for the repairs, he put the roof over n a year ago. They left all the seams from the new drywall they instaled , visible lumps in the wall and all the paint job they did was not matching colors. They installed a floor in the kitchen that was not even finished under the stove..... my yard is a construction site mess they will not clean up all the way I have construction debris and supplies all over the back yard. They left screen doors with no door knobs, electrical outlets that were not secured behind cabinets, this list goes on and on and on and I will be happy to talk to anyone that wants to know about their crappy work.... Be careful they will take your money do bad work, and not stand behind or repair work they did that was bad. They will be your cheapest estimate... BUT BUYER BEWARE..... they have blocked me on all my phones and my work phone. AGAIN EMAIL ME I WILL BE GLAD TO SHOW YOU PICTURES OF THE BAD WORK. I am visiting with an attorney today

Amazing employees, product and service. Company been providing service since 2005 and still going…read morestrong.

I have had the unfortunate challenge of working with Shane from Online Cabinets who sells…read moreTimberline Cabinets. The face frames for my base cabinets were not routed correctly and the replacements were exactly the same. Ended up having a local cabinet maker route the channels out correctly. The next issue was the drawer fronts on one cabinet and two doors for two different cabinets which were supposed to be made of Birch. Mine were MDF. The reason I found this out is I wanted the base cabinets to be a different color, so they were sanded...MDF shows up. Timberline said the drawer fronts and doors were supposed to be out of Birch but they would not take care of the problem that I had to have Shane deal with this issue. Shane is ignoring my emails. I will be filing with the consumer protection agencies on both these companies for bait and switch. Don't buy from Online Cabinets Direct or Timberlane. The quality is not there and the Customer Service is non-existent.

Artisan Wood Products has become the top place to buy hardwood flooring in Nashville. They sell…read morewholesale so the prices are low but the quality stays high. They also do custom cabinetry and stair parts plus finishing and installation supplies, so it's really the only place you'll need to go.

A1 carpentry is a great company. I spoke with Abanoub regarding a project i was looking to get done…read moreat my house, he was very knowledgeable and responsive and i look forward to working with them

From the owner: Call Today For The Best Carpentry work with 15+ years of experience.read more