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    Sonata Customs

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    1 year ago

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    Nashville Yardscapes - Laying Sod! The tall fescue is doing great even with the heat!

    Nashville Yardscapes

    (11 reviews)

    Inglewood

    Payton was great to work with. I've never worked with a contractor who communicated so well. He was…read moreprompt to meet, quote, and get started. He was always very considerate of my budget and talked me through different options as well. I was thoughouly impressed with his ability to look at my yard and just based on the dirt and grass tell where the water was pooling and flowing to effectively place the catch basins.

    Well, I hate leaving bad reviews, but I saw someone else had an issue and now I'm convinced it…read morewasn't just me. Sorry for the length. Back in March, I put a quote request through the yelp guarantee and had a couple people, including Nashville yardscapes, come out and give me quotes. Nashville was about $700 to $800 less expensive so being on a tight budget with all the other projects, and the Yelp recommendation, I went with them. After waiting a little while I finally received my estimate which was on a word document not even company letterhead. But I didn't care because that's kind of a small aspect. Peyton came out and we did a walk around in my backyard, he did not take any measurements. Went off of my approximates(again because I'm a landscaper right lol)but I drew a pretty elementary diagram of where the builder stopped sodding my backyard and where my patio is going to go with the area I wanted sodded marked SOD. (See pics) Fast-forward a couple days and the sod arrived and then I got an email from Peyton indicating he was unable to come out that day and start the job because of car issues and asked me to water the sod in my driveway. No problem and the second day same issue, then another issue when the tilling unit was ordered at the wrong Home Depot. I ended up watering the pallets of sod in my driveway for almost a week before the job was started. I said to my wife, I don't do landscaping, (i do now...lol) but looking at the sod in the driveway I know that's not gonna to be enough to do the backyard. Again, I come back to any professional taking measurements for their jobs but i assumed he knew his craft. The company I hired to do my fence did as the company measured, as did the company i hired to lay my concrete slab. I told them how big I wanted it, but they still measured for accuracy and that wasn't done here. Two days later with the sod completely gone off the pallets I was asked how does it look and I said looks like you ran out of sod and rather than explain and trying to come to a solution, Peyton became a little argumentative and tried to put the blame on me for giving him bad measurements, walking away after I paod him saying I was trying to "nickle and dime him". . Again, it's not the customer's fault if something was misunderstood. And I reiterate, if the individual or company is professional, they still take the time and do the measurements themselves, I had to go out and buy two extra pallets of sod and I laid them myself over a couple hours. on an early Saturday morning. To echo what the prior poster said I too wonder if friends and family gave the stellar reviews or what happened? Please understand why would I hire someone to sod half of my backyard let alone leave the entire middle of my yard empty logically it makes no sense and it all comes down to miscommunication. The fact that he was walking away, saying I was trying to nickel and dime me literally was probably one of the more unprofessional amateur experiences I've ever had. no apologies or anything to try to resolve anything just stormed away, and that was it. No I'm sorry nothing. No this isnt a competitor either. Just take ownership rather than place blame on a customer lack of professionalism. As a former business owner you work toward resolve and a resolution not get mad about failure People make mistakes and not once did he say you know what I'm sorry I probably should've measured myself self. BE PROFESSIONAL!!! I guess the moral of the story is as a business owner. Sometimes you have to make sacrifices for the good of your company whether a new company or whether an old company to keep a customer happy whether you were in the right or whether you were in the wrong and if you don't, and if you get attitude And combative, good things, unfortunately don't come of it for the business. I understand everybody has an off day, we all do, but don't make excuses, own your errors. Resolve and correct things and just don't storm away because you disagree. And as I sit here and type this and wait for a response from yelp, I find out that my neighbor two houses down also has a huge issue now with Nashville yardscapes and the fence they installed over there. Sal i truly feel ya. Hopefully whatever issue you experience gets resolved. Yelp has been contacted....

    Furniture By Brad

    Furniture By Brad

    (9 reviews)

    Inglewood

    I have debated posting a review of furniture by brad for some time now, because I thought that it…read moremay hinder receiving the refund that Brad has promised me... I see now that the refund will not happen without legal action, so all I can do now is try to warn as many people as possible not to purchase from this company. Our dealings with Brad were almost exclusively done through email and contact with Misty - who was the only pleasant part of our experience. She even admitted multiple times that Brad was doing us wrong during the process. We contracted them to build a porch swing, barn door, countertops and wooden vent hood. Multiple scheduling issues, missed appointments, no call/no shows, and ignored phone calls later, we got started. The guys would show up for a couple of hours and then leave, not to show up for multiple days... The swing and barn door turned out nicely, the countertops not so much, but that was as much our fault as Brad's (design issues). By Brad's own admission, the vent hood looked nothing like the photo we provided and they couldn't figure out how to make it work. Brad agreed to a refund over three months ago, but now refuses to answer my calls or texts. If you do decide to deal with Brad, I strongly recommend conversing through email and recording any phone calls to document the process. Shortly after making this post on Brad's Facebook page, I was blocked from commenting on the page. I don't feel that my post was rude, I simply stated the facts. I even took responsibility where applicable. This is typical of how we have been treated throughout this process. Read the reviews and check out the better business bureau before you decide to buy from this company. They have an F rating from the BBB.

    Another update- still trying to get all of my money back. In the meantime, checkout these 2…read morelinks.....one is for an article here in Nashville publicizing all his lawsuits from customers, second is all the warnings/alerts from the BBB. RUN from this guy!!! PS- don't forget to read all the other negative reviews down below that YELP has hidden in a link you have to click on. https://www.scoopnashville.com/2018/09/furniture-by-brad-hit-with-multiple-lawsuits-from-customers/ https://www.bbb.org/us/tn/nashville/profile/furniture-designers/furniture-by-brad-0573-37138461

    Sonata Customs - carpenters - Updated June 2026

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