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    Sonesta ES Suites Raleigh Cary

    2.4 (10 reviews)

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    Broken closet door not just off the track

    Listen to Yelp reviews! My husband booked a queen suite with a fireplace through Expedia. When we arrived, no one was at the front desk. We finally had to yell, "hello" and a girl in a winter coat, eating came to the desk. When we got to our room, we realized it wasn't the suite we booked. Went back down to the desk and showed her the confirmation from Expedia. She was completely unapologetic and basically told us, you didn't book through us, all the fireplace rooms are booked and it's not my problem. No apology, nothing as she chewed on her food. We settled in our suite and realized there was nothing on the bed other than a sheet. It was cold and late December. We called the front desk and was told if you want a blanket you'll have to come downstairs to housekeeping. We were given a gauzy summer bedspread. Fortunately we brought a throw, otherwise we would have frozen. I've never stayed at a hotel where I had to ask for bedding to complete my bed! The complimentary breakfast was okay. Reconstituted eggs, gray sausage, potatoes, pancake machine and bagels/bread. I noticed people kept having to poke their head in the back to let the employee know, there's no coffee. There's no pancake batter. You have one job, keep breakfast stocked. And at peak time, they should have been out and checking the breakfast area. It ended at 9:30 on Sunday and the majority of guests were there in the last hour. I noticed the room smelled like dirty clothes or feet. And upon check out the first floor reeked of marijuana. At check out we stood and waited and waited for someone to come to the front desk. No one came so we left the key cards on the counter and left. I should have read reviews before I stayed here. Rude or non existent staff and most likely very poorly managed. I have no desire to use this hotel/extended stay company ever again.

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    The Umstead Hotel - I still NEED to know the brand of hand lotion in the ladies' room -- so calming! Next time I visit I'l be booking a spa treatment for sure.

    The Umstead Hotel

    (255 reviews)

    $$$

    This is a Pool Bar only review. I booked a spa trip for my birthday on a weekday so that I could…read moreenjoy the pool amenities. After my spa visit I headed to the pool and was seated in a spot with an umbrella, as requested. Unfortunately, the umbrella was broken and I had to move myself to a spot with a functioning umbrella. Next, we ordered drinks, which we both were enjoying until the staff walked by and swiped up my unfinished drink. He didn't ask if I wanted anything, just silently took it and kept moving. My husband decided to keep his drink in hand for the rest of his, and when he was done the guy drove by and snatched his up. He didn't stop to ask if we needed anything else. I was planning to have drinks and lunch by the pool, but after that moment I decided I was done with the Umstead pool and left.

    We chose this hotel as our wedding venue, and overall, we were very pleased with the experience…read more The service truly stood out--every staff member was attentive, professional, and went above and beyond to take care of us. On the wedding day, they even steamed my dress as a surprise, which I really appreciated. Our wedding coordinator was organized and incredibly helpful in managing the timeline, making sure everything ran smoothly and on schedule. One thing to note is that the venue is fairly strict about outside vendors not on their preferred list. Thankfully, our photographer already had liability insurance, but there were a few extra personal touches we had to forgo due to these guidelines. The complimentary suite included in our package was a highlight--spacious, beautifully designed, and perfect for getting ready with friends and family. The bed was very comfortable, though the multi-head shower took some getting used to. We also appreciated the thoughtful touches: handwritten notes, complimentary champagne and chocolates at check-in, and another bottle of champagne along with a small piece from the Michael Aram Anemone collection on our wedding night--such a special gesture. Food for both the cocktail hour and reception met our expectations, and many of our guests had great things to say about the quality and hospitality. Our signature cocktails--the Old Fashioned and espresso martini--were solid and well-made. Overall, they truly took great care of us and helped make our wedding day feel special.

    The Mayton - Superior King guest room

    The Mayton

    (122 reviews)

    $$

    We stayed at The Mayton over Christmas and it was so cute. We booked the Christmas package and they…read moregave us hot cocoa, cookies, and a beautiful ornament that we loved. We also each got one free drink at the bar! I do wish there had been a little more Christmas feel in the room itself since there wasn't any holiday decor inside, but the hotel and surrounding area were gorgeous. The park right behind it was lit up beautifully with activities, which made it such a fun place to walk through. Parking unfortunately wasn't great since there were only a handful of spots, so we had to park a bit far away and walk back any time we left. The bed was super comfy and cozy, and room service comes from their restaurant so the food was delicious. The woman at the front desk was incredibly sweet and accommodating, and they also have extras like toothbrushes and other essentials if you forget anything. It is on the pricier side, but if you want to treat yourself for a special occasion, I highly recommend it. We're already talking about making it a tradition.

    I stay here when I visit family in Cary and Raleigh and I love it! It's warm and inviting when you…read morewalk in, close to everything and right on the new Downtown Cary Park. The hotel and restaurant staff are friendly, knowledgeable and fun. They have the best chef and servers--it's always a great dining experience... delicious food and drinks! My room stays have consistently been cozy and comfy with all the amenities. Also, shout out to Paul for an easy check-in experience, and to Thomas and Russel for their hospitality.

    Rizzo Center - Inside Meadowmont Grill at the Rizzo Center for UNC Ophthalmology resident and fellow graduation event on Saturday, June 15, 2024.

    Rizzo Center

    (53 reviews)

    $$

    Excellent hotel experience at The Rizzo. Very, very clean. A lot of amenities for the price point…read more Nice fitness center, swimming pool, bar, restaurant, etc. A little displaced from main campus at UNC but not inconvenient at all. Nice bonus with each floor having guest pantries that include free ice cream, coffee, Coke products, and popcorn. Such a nice experience that I almost want to keep it my secret!

    I recently had the pleasure of staying at the Rizzo Center on a trip to the RTP area. The Rizzo…read moreCenter was a spectacular stay, situated in a safe area, next to numerous walking trails, and provided a range of amenities. Although note that you can't really walk to the main campus from here (although they provide a guest shuttle option). Check in was quick and easy, and staff were friendly and helpful. Our room was clean, comfortable, and was stocked with luxury amenities like Nest bath products and a stocked Keurig machinene. The Rizzo Center also had a full-sized gym, complete with two stationary bikes, a rowing machine, a peloton, a cable machine, a couple of treadmills and machines, and full dumbbell sets. They also provided a guest pantry, which was open 24/7, and stocked with ice cream, soda, coffee and tea. They also had several laundry machines on each floor, free for guests to use. The complimentary breakfast on the first floor was great, and included oats, grits, fruits, yogurt, pastries and hot foods (frittata, scrambled eggs, french toast, sausage/bacon, etc.). Definitely recommend staying here when visiting the RTP area.

    Embassy Suites by Hilton Raleigh Durham Airport Brier Creek - Guest room

    Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

    (103 reviews)

    $$

    absolutely loved staying here, the complimentary drinks and the amazing breakfast bar were…read morehighlights! the food at the restaurant was great, but all flowers to our bartender, mari, who became a member of our family quickly! she was great and we hope to have her serve us when we come back!

    It's probably one of the best options around RDU. Clean, new, friendly enough. Issues:…read more 1) They play a "Worst of the 80's" music channel at loud volume nonstop in all common areas. As a direct result, it's not a business friendly hotel. You can't work or have meetings when "Welcome to the Jungle" and "Everybody Wang Chung Tonight" are playing on repeat. There is no other room to use for work or meetings. I asked. So you should go work at a nearby hotel lobby that doesn't blast music. The Westin nearby has a quiet lobby. Try them. If you are not a business person, or if you are one of those good ol boys who claims that "all of today's music sucks" then you gonna love them dumb ol' songs from 50 years ago. 2) The rooms have kitchenettes, but no utensils. So if you order in food, I suggest you use a stick or a key or a comb, or what I did was use the plastic coffee cup lids as a giant spoon. 3) Breakfast is over at 9:30am. They must be on military schedule. So what I do is stay up all night so I can get in there early and then go back to sleep afterwards. 4) I felt bad I was bothering the omelet guys. They just stared at me. Is this the Gen Z stare? Idk. It could be the "I don't like interacting with customers" or "I don't like you in particular" stare. I'd suggest leaving them alone. There are other options to eat here. Apples, bananas, toast, etc. Omelets are overrated anyway. 5) Do you love Luke Farley? Because his dumb face is in every elevator. Why? Nobody knows. Luke Farley, NC MAGA member. You have to be reminded of his existence every time you leave your room. Luke Farley loves elevators, Trump and you. And the hotel loves Luke Farley, MAGA enthusiast. 6) Like many hotels here, your view will be of a gray wall or a gray parking lot. Those are the 2 options. You can close the shades, but both layers are gray also. I believe gray must be the official color here. Other colors may be considered dangerous. This is an area of liminal spaces, endless expressways, identical buildings and identical trees. It's like the movie Back Rooms but in gray. I suggest ordering some colored glasses or a kaleidoscope when you arrive and look through those once an hour to remind yourself that you are not actually trapped inside of a half-rendered Playstation 2 Level. Some of the identical office buildings nearby have started shining red lights on themselves. We need more of this. Anything. A stupid mural would be fine. Gray on gray on gray is a a big badge of failure. 7) Do you remember the dentist office when you were 8 years old and they gave you that tiny paper cone cup to rinse your mouth out? Only big enough for one sip-and-spit and triangular so you can never set it down? This is what this hotel chose to use for their gym. While other hotels offer bottled water or refillable stations, his hotel has chosen the pediatric dentist cup from 1978. The person in charge of this decision should be sent far away. 8) Speaking of water, they try to chintz you on it. While every other hotel offers at least 1 bottle of water, because, like water is necessary for life? This hotel sees it as a way to make money. It offers no water, unless you know to ask about the secret water. The secret water is hidden just behind the reception counter. They'll only give it to you if you know about it. Otherwise, you will check into a room devoid of water, and you must buy water at their store. Don't tell them I told you about the free secret water. Other than that, yeah it's probably one of the best options around here.

    Homewood Suites by Hilton Raleigh Cary I-40 - Guest room

    Homewood Suites by Hilton Raleigh Cary I-40

    (17 reviews)

    Usually when I come to Cary for work, I usually stay elsewhere. This is the first time I'm booked…read morehere. I was checked in by Sherry and she was so sweet. She told me my room had no view and offered to find me one with a view.And I eventually got a different room. I enjoyed the view and the cleanliness of the room. My room had a full sized refrigerator, a dish washer and a kitchenette with a microwave and a glass stove. It also had a little sofa, a writing desk, a tv, a king bed and a shower stall with a toilet in the bathroom. There is a wardrobe and a luggage holder. The lady cleaning my room also did a great job. Francine did a wonderful job cleaning my room. I appreciate all the eork they do. The breakfast area is standard to homewood suites. Has a variety of food- cereal station, fruits on some days that's already washed and cut. And sausages, hash browns, potatoes and bacon on different days. There is always hot coffee, regular and decaf, as well as tea, orange juce, apple juice and water available. Also, the condition of the rooms are better than some of the other hotels in the same area Overall, a wonderful stay. I will be back.

    I have to be in the RTP area for work the next few months. I've bounced from hotel to hotel, trying…read moreto find a place that is welcoming, updated and clean. This is it!! Lots of local hotels seem to be under construction, so it's been a struggle. I needed a place with an in-room kitchenette that allows dogs. What I found is my home away from home. Victoria, Amy and TJ have been exactly what you hope to find to make it feel more like home. They go above and beyond to make sure you are satisfied with your stay.

    Sonesta ES Suites Raleigh Cary - hotels - Updated July 2026

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