This place is amazing! I've been to a few places here in Lubbock to get my brows done but I always…read morefelt as though the service was rushed or the brow specialists just overlooked what I wanted. Tosha at The European Wax Center completely changed the game for me. Not only was she incredibly sweet she also walked me through every step of the process and did a full consultation to find out the brow shape I liked and worked for me! Not only was the service itself amazing my first wax was also free? I highly recommend this place not only for the excellent customer service but the quality of the waxing itself. I will definitely be coming back here the next time I need a wax!

This place needs a new owner, manager and receptionist. Unfriendly, uncaring, and no concept of…read morecustomer service whatsoever. They will take your money for passes and then have no record of it. They will send you a birthday coupon and tell you it cannot be used. Do not expect to be taken care of. My business will go elsewhere!

Best wax I've ever had! Kennedy did a great job and saw me right away. I travel constantly, so I've…read morebeen to a few places and this experience with Kennedy was the best. I just wish I could take her with me.

I've been trying spas over the years, hoping to find one that I liked enough to keep going back to…read more I never really found one that I considered to be the one until I found Smooth Day Spa. I went in for my first facial with Jaime, and I knew I would keep booking here because of how great Jaime was. After a few facials there, I signed up for 6 facials with them (pay 5 up front, get the 6th one free) without any hesitation. Jaime is so sweet, attentive, and just an overall great person! I love coming in to see her. I had one facial with Kaley who was also absolutely wonderful, and I highly recommend her too. Overall, I've never had such positive continuous experience with a spa. I really think this is the best spa.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

This is my go to eyebrow spot!! As a guy with thick eyebrows I don't let just anyone touch them but…read moreJlynn is an absolute professional. She gets them looking like twins every time, I appreciate her consistency and friendliness. I recommend Jlynn for any guys out there looking for a new eyebrow lady!

Such a perfect "hole-in-the-wall" if the hole was calming, clean, tastefully furnished, and…read morecompletely professional. It feels good to finally find a place to get a variety of massages and a really fantastic one at that! I had a 90 minute Ayurvedic massage. When I scheduled it, the owner made sure I knew to take a quiz (they provide the link) to learn my dasha. I then could text her the details so they would have a specific warm oil to use for me to provide balance for my body. I've been feeling rather off/emotional and the massage completely relaxed me and I feel more calm and secure afterwards. On top of the perfect massage, they allow you to select an add on. I selected the hot stone allergy/sinus release and it was perfect, especially in dusty Lubbock. I'll be back, and soon!

I'm a travel nurse grinding 65h/week and Rebekkah is the G.O.A.T. when comes to relieving the…read moreaches, pains, knots, and stress that resides in my neck and sciatic area. The building is a house that has been morphed into a little peaceful sanctuary.

Woodhouse Spa atmosphere is amazing and they do a good job. Unfortunately, the massage I received…read morewas not good. This was not supposed to be deep tissue, and I repeatedly asked the therapist to lighten up the pressure- but he really didn't. ...and the same pressure was even applied to bony landmarks-which shouldn't happen. I am the type of person that likes a firmer pressure- but this was crazy. A couple days later and I am still incredibly sore. Incredibly disappointed since the price is ridiculously high.

Really wanted to love this place. After 4 visits (2 at the original location and 2 at the new) I…read morejust can not love it and in fact do not even recommend it to people when they ask where they should go for a spa day or massage. Deep tissue or heavy pressure does not exist here. Medium is what you will end up getting. First time making an appointment they did not explain the process and I therefore did not get to enjoy a glass of champs or relaxation prior to massage. Second visit they forgot to bring my champs to me. New location has had dirty restrooms both times, new slippers/shoes are too large and are not only uncomfortable they squeak. High pressure sales on ad-on services and products.

First time here. Great experience. Super clean environment. Friendly receptionist and wax…read moreassociate. I am assuming this is a franchise or a corporate company. This feedback is for corporate... its seems like natural products are important to you. I'm concerned that you have microwave ovens in every room and that you microwave the sugar wax in plastic containers. The exposure to microwave ovens all day long is not in the best interest of your staff. This is a serious and potentially very dangerous health risk. Additionally, microwaving the plastic containers all day long can add unnecessary PBAs (toxic microplastics) into the sugar scrub which may be toxic for your staff and clients. These issues can easily be resolved by making 2 simple changes to your room set up. 1. Replace microwave with a crock pot or something similar. Have hot water available in the crockpot all day long. 2. Keep the sugar wax in a glass container inside of the hot water in the crockpot. This will keep the sugar wax hot all day and will protect your staff and customers from unnecessary radiation exposure and toxic microplastics. You have smart young women working for you. As an employer, it's your responsibility to protect them. Thanks for taking this feedback. I'd like to use your services again - if you ditch the microwaves. Thanks!

Very nice Owner fixed the missed areas on my legs. She explained I had a newbie and was even…read moreoffered a complimentary service on next visit.

Courtney does my hair. She is an expert with color. She always gives me a great haircut and…read morestyle. I would highly recommend her for all salon services!

I have such amazing / wonderful experiences with Courtney today. She did such a great job on bleach…read moremy Asian hair. It's took her 3.5 hrs. But look at that!!!! I'm so impressed by her talent and my hair still feels strong and soft.

We were in town due to a family emergency. I needed to get my nails done before I ever left…read moreMidland, but it just didn't happen. I called this morning and they were able to get me in right away. The gentleman (I am sorry I didn't get his name) got started without any wait time. He complemented my usual nail tech and said he is very good. The man has another appointment so Ms Ve took over. My nails look very pretty and should there ever be an occasion, I will definitely go back to Pretty Nails and ask for Ms. Ve!

Highly recommend them. They are so sweet. Always do an amazing job and exactly what we want. Even…read morewhen busy they do good. It's only the husband and wife so grace and patience is a must. We see so many ppl come in and they are so rude cause they are busy and they ask them to come back. Like the people their b4 you had appointments or are in the middle of getting done. Have respect Levelland ppl and show some class it don't matter if your elderly or not. World don't revolve around you. Anyhow this place is the bomb. Does it need a update sure but it don't stop the work from being a 10/10