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    Woodhouse Spa - Lubbock

    3.7 (62 reviews)
    Open 10:00 am - 7:00 pm

    By appointment only

    Updated 2 weeks ago

    Services - Woodhouse Spa - Lubbock

    Massage

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    Ashley G.

    I now have $23 on a gift certificate I'll certainly never use nor would I give to any friends or family as a recommendation to go here. I took a picture of myself In my robe to send to my sisters and captioned "best Christmas gift ever!" as a thank you. My favorite pastime and probably where I spend the majority of my entertainment money, I talked about this for days leading up to anyone who would listen. I had an issue with my massage and my therapist SNEEZING with droplets felt to my back. I was supposed to receive a deep tissue massage, but no matter how many times I asked for more pressure it never came. The therapist sneezed a few times throughout the session, but it wasn't until the end when he actually sneezed on me when I decided maybe the lack of pressure and other sneezes were due to illness. I attempted to bring this to the attention of management since I felt he was ill. I was informed the therapist was sick last week and was now well, "maybe this was just the lingering stuff after you get sick." As former massage therapist and a registered nurse I thought management would correct this sad experience. Instead I was offered 15% off because "you were welcome to leave the massage at any time if you thought he was sick." I didn't think he was sick until the end when his secretions hit my skin. I would never leave the massage because pressure isn't deep enough, I just wouldn't go back to said therapist. I requested to be charged for a swedish massage since I didn't even receive a deep tissue to begin with. When I asked about leaving a tip the response was "you still want to leave him a tip?!" Umm yes, what else am I going to do with this gift card? I responded back that "yes, we all have to pay our bills. I wouldn't leave a waitress zero tip for bad service, so why would I here especially since I'm more upset with management's response over therapist mistakes." I asked for the number for corporate, and she told me I could look it up online. Any other spas in town? To be fair she did attempt to charge $125 (15% off 165 deep tissue plus hot stone enhancement of $15), when I said I thought should be $119 since I didn't get a deep tissue she ended up charging $109 because she (not the dismissive manager) did 15% off the Swedish massage and 100% off the enhancement. So I ended up leaving with about 35% off along with the accusatory attitude and snot ‍

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    Page 1 of 2

    Ask the Community - Woodhouse Spa - Lubbock

    Review Highlights - Woodhouse Spa - Lubbock

    I went to the Woodhouse Day Spa for the first time today and it far exceeded my expectations.

    Mentioned in 8 reviews

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    J Massage

    J Massage

    5.0
    (6 reviews)
    2.1 mi

    The name has changed, just an FYI. They were able to take me as a walk in. I did a 90 min, it was…read moreonly $90. It wasn't the same massage you typically get in other places. It was the best massage and stretch that I have ever had. The staff was bubbly and friendly, very skilled and professional. Highly recommend!

    This is no longer J Massage, this is an old name apparently. It is now A+ massage…read more I am so very glad I went! I am leery of trying new walk in massage places because I am nervous if it could be a "sketchy" place but this one was very nice and I believe it is a reputable business. I am extremely stressed and really pampered myself with a 2hr body massage/foot combo (cash price was 123.60 I believe, it's discounted for cash). I felt very comfortable with the ladies there and didn't mind removing g my clothing for my massage with oil. The masseuse kept checking on me to make sure I was comfortable and not cold or in pain. I have quite a few medical issues and scars and she kept making sure she wouldn't do anything to hurt me. She was a lil nervous to massage my swollen foot but I assured her she wouldn't hurt me, it's an old injury from a car wreck and so she continued massaging. She did make recommendations to help me, she said I should have acupuncture and cupping, I gathered she was saying there was a guy there that does it but I did not want to do that. When I was finished with my massage which automatically included oil, hot stones and hot towels I felt relaxed and pain free (that's very rare for me!) at the counter to pay they gave me a cup of barley tea. The other woman that was there said it has health benefits. I don't know what but it was interesting. I will definitely return to this location when I am in town again (I don't live near here, just here for a dr appointment)

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    Woodhouse Spa - Lubbock - spas - Updated June 2026

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