I sometimes become skeptical over Yelp reviews wondering who is actually writing them. What I'm…read moreabout to write is from the heart and if anything, I've understated the facts. If you have ever had to go through the process of finding suitable care for a loved one then you already know what a nightmare that can be. Their are facility owners who highly exaggerate their level of care, unqualified staff and unsuitable living conditions not to mention abuse. After several disastrous and dangerous attempts at placements for my Great Aunt and Mother, God blessed our family with Genesis Care Home for The Elderly in Vallejo. My Great Aunt was in her late 90's and my Mother suffered from Vascular Dementia. We had removed them from an unsuitable care facility and moved them right into Genesis Care Home after just one meeting with Sharon, the owner. After what my Mom and Aunt had been through, I was very direct in telling Sharon what level of care we were looking for and Sharon was equally honest and forthcoming about the level of care she provided and her philosophy on the care for the elderly. Let me start with the word Compassion. No matter how disoriented, difficult or delusional my mother or aunt became, the entire staff always remained compassionate, respectful and loving. The staff came into their rooms with a smile and spent many hours just laughing and talking with them. They took the time to ask them questions about their lives and treated them like family. My Mom even gave them each nicknames. We are a very large family who would drop by all the time unannounced and always Mom and Auntie were clean, bathed and very well fed. The food that was prepared for them was spectacular....and I'm a retired Caterer! Anytime of the day, the residents can help themselves to snacks or fresh fruit. During the Holidays and their birthdays the spread they put out is unbelievable and all family members are not only welcomed but encouraged to stay and join in. Genesis actually took the time to find out what my Moms favorite foods and T.V. programs were and made sure both were provided. The staff regularly took the time to call and express their concerns over medications, behavioral changes or their general happiness and comfort so as a team, we could make whatever adjustments were necessary to make their daily lives better. Both my Aunt and Mom have passed now, but I will continue to stop by for a visit to Genesis Care Home, to visit this very special place, and this group of phenomenal ladies. I am forever grateful, Diana A.

From the owner: Assisted Living Home For Elderly Hospice Services…read moreRespite Services Rehabilitation Services

I highly recommend Senior Helpers. If you are a senior, and need help at home, I encourage you to…read morecall Senior Helpers. Jenny the owner of Senior Helpers and her amazing team of caregivers recently saved my day at a time of need -- so I know they can save yours! After interviewing several home health care agencies that serve my area I chose Senior Helpers to assist me with needed services post-surgery. Jenny and all of her caregivers were astonishing: utterly professional, consistently dependable and, perhaps most importantly, sincerely caring and compassionate toward their clients and about their work. And, Senior Helpers is very reasonably priced. I am deeply grateful for the assistance of Senior Helpers at a critical time of need. I will continue to use them in the future to help with tasks made difficult due to aging and physical disability. You have a great team, and run an excellent business, Jenny. Thanks so much!!!

Stay away from this business!!! So much drama in the work office!! Very unprofessional!! Under pays…read moreemployees and the pay is always messed up!!! The owner is so unprofessional!!! Terrible business all the way around!!!! Stay away!!! Do not waste your time working here or getting services!!! Lots of client complaints!!! They only care about the money!!!

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

Jury still out. problem with the industry is the turn overs. You cannot depend on one caregiver to…read morebe the one for more than a week. Then the errors on the company side are them sending people that are not qualified for the job and do not even meet the expectations of the contract you signed for. Those are managerial issues, not the faults of the caregivers. Problem is, the turn overs, companies do not see these caregivers for long. This is not a career but an entry level job for most of them. This is an industry problem though. And if you are paying for a service rather than hiring your own, you are paying for their payroll, staffing, bonding and insurance.

Hey HHC Team, I just…read morewanted to thank uchenna for going above and beyond to assist with my wheelchair transfers couple of days this week. Her willingness shows that she is a proactive team player. Finally, I personally appreciate her magnanimity for taking the bull by the horns in helping out. I don't usually say things like these in my hay days but I have to say it this time around because it warrants it. Thanks Sly HHC client

We needed care for a family member and didn't know where to start. Imelda and her team were amazing…read morefrom start to finish. Helen & Jessica are great, offer great care and very helpful. They are also personable, dependable and I would highly recommend to anyone that was looking for care. Imelda has even helped me with other resources in regards to care. I'm so glad I found ComforCare & Imelda.

Twice now I have called Imelda at ComForCare to help my friend who suddenly found herself in need…read moreof 24 hour in home care giving. And twice, Imelda provided us with professional, knowledgeable and warm hearted people to provide the care she needed. I cannot say enough about the beautiful care my friend received. Help with bathing, toileting, exercising, food preparation, cleaning were all appreciated. But the concern shown and attention paid to her needs was what I appreciated the most. When hospice became appropriate, it was Imelda who recommended another stellar agency to step into this roll. ComForCare and Imelda bring years of caregiving experience and a deep knowledge of the services available in Solano County to the table. I too have years of experience in caring for aging adults. Imelda is always my first call when someone asks for my recommendation. She has always over-delivered and has never let me down. After this last round of her and the ComForCare team helping my dying friend, I will be grateful forever with my whole heart.

Comfort Keepers is EXCELLENT! Their management team were responsive, empathic and supportive…read more They listened to our needs, assessed my husband's physical and medical status, and sent caregivers who helped us beyond measure. Every single caregiver was on time, friendly, and helpful in every possible way. We felt safe, cared for and supported in healing. The overnight caregivers allowed me to sleep and helped my husband with medications, bathroom needs and making sure he was safely in bed whenever he got up, or moved around. The daytime care was equally attentive, friendly and engaged with our needs without being invasive or hovering. As my husband's health is now better, we are beyond grateful for all of the attention and care Comfort Keepers provided. THANK YOU!!!

They provided the arguably BEST caregiver for my father that we could ever ask for. We had several…read morekey requests for a caregiver and after a little trial and error, we quickly settled on what worked best for us. Comfort Keepers could always work with us in terms of hours and they were good about maintaining quality care reviews and meeting us when our schedules had changes. They were there when we needed them.

I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

We had a change of plans but we used their services for a short while,excellent,efficient and…read morecaring. Thank you Raul for superior service. Zenia Velasquez Lafayyete

Fine professionals for my husbands recovery Attend well to all details. On time knowledgeable…read morepersonable. Follow up. Attentive to family concerns

DO NOT USE THI SERVICE. If they have the care you need, you wouldn't know it. If you ask for…read moreparticular types of therapy that their evaluators say you need, you won't get it. I tried with less and less patience to get the help I was promised, but crickets from them. They were less than useless. Seven weeks after hospital release I'm worse & stressed out because of them. I had to change providers to get help.