The one PA is awful; Whaley. Do not trust her with your life. I had to walk out after waiting 2…read morehours...without even an aspirin & I'm broken, in pain. Whaley just doesn't truly care. Erik Dragos,was amazing but since he's gone I do not know what to do. This place needs better help. I'm coming back tomorrow hopefully to someone better. A male preferably since the lady is insecure & obnoxious.

When your advice nurse tells you you need to go to the emergency room on Thanksgiving evening, you…read moreare feeling all kinds of dismay. From the glass of wine I had after dinner, to missing the early morning Black Friday experience (this is the best part of Black Friday). So after calculating the time it requires to sober up, I was gonna head off to the emergency room at 10 PM. I showed up at Queen of the valley emergency room. It was surprisingly full for Thanksgiving evening. There must've been somewhere between 3 to 5 patients in the waiting room. Signing in at the registration desk was a piece of cake. They give you the usual bit of paperwork to fill out. And then it was just a matter of waiting it out. Given the time, it wasn't a surprise that many of the patients had much more urgent medical situations. I ended up waiting till close to midnight. Once it was my turn, things move briskly. They measured this and measured that and then put me in to the queue to see the doctor. I wish I could remember names, but I was darn sleepy. I would say the doctor showed an abundance of caution. They x-rayed the critical spot. They wish they could take an MRI but that equipment was too bulky for the emergency room. They concluded my injury needed to see an in office doctor ASAP. Since it was Thanksgiving evening, parking was a snap. It was relatively quiet. And since my injury was to my foot, the entrance was clearly very accessible. All in all, I got back home around 2 AM in the morning. If you want to get prompt service in the emergency room, honestly the best thing to do is to show up at 2 AM in the morning when everyone else has sensibly gone to bed. I would totally recommend using this emergency room, the wait time is certainly less horrendous than other urgent care/emergency rooms that I have been in, the staff and the doctors were meticulous. But keep in mind that I had a very different experience from your every day situation in the emergency room. Clearly many people had probably put off anything until after Thanksgiving. I also showed up rather late in the evening and that always helps.

Basically Good Care, Lousy phone system. The staff need to be told, however, that the Patient makes…read morethe Ultimate Health Care decision, not the Staff. They are often too busy, to listen to the Patient, and get irritated if you try to get them to listen. They get irritated if you cannot understand their Version of English. They are Good People, no doubt of that. I am OK with the medical care, dental care (huge waiting list, tho), but wondering about the quality of their Optometrists. Again, LISTEN TO THE PATIENT.

I was calling in for a situation that was complicated but was helped by an awesome worker "Natalia"…read more(not sure if spelled correctly). Very patient and helpful and making it easy to guide step by step over the phone!

I have a good doctor and the pharmacy is great!…read more The parking is great, and you can find a great spot, if you make an early appointment.

At the hospital with a bug and after I give my symptoms, and out of nowhere, the nurse hits me with…read more"is there anyone at home or that you live with that is threatening you?" W.T.F.?!?! Here I am trying to get better and the nurse tries to turn my visit into an unsolicited therapy session. I start laughing because it was so random and inappropriate. California/Kaiser, STOP TREATING EVERYONE AS VICTIMS! Woke sickos!

I sought PRP treatments after 8 months if recurring patellar tendon pain. My primary Dr had an MRI…read moredone and said it was Tendinosis (not tendonitis) and prescribed pain killers and rest. After 6 months of zero exercise and zero progress, I needed to seek a more progressive treatment and Dr. Joe was able to help me. Dr. Joe's PRP treatment has eliminated aching and limitations that were plaguing me. I was sore for a week or so from the procedure; however almost a month out and now I'm back to full mobility. Professional service, open mind, great treatment options.

I love love loved Gina's work. I had Botox and filler done and am very happy with the results. Gina…read moreand Dr. Joe are very knowledgeable in the aesthetic field and I am definitely going back. Thank you Gina and Dr. Joe.

So I know a lot of people have frustrations with Kaiser but I have to say the Fairfield location is…read morepretty good . I usually only use the pharmacy and have had mostly good experiences with the pharmacy. I know that the optical department "sales" can be a mess but the actual optometrist is fantastic . So overall I think the Fairfield locations does a decent job .

Folks if you consider enrolling for Kaiser Senior Advantage plan and need to see any specialist…read morereferral don't count on that even when youf PCP issue referrals. I didn't have the honor to see any specialist since 2025 no appointments available even for my requested audiology/hearing testing. Kaiser don't deserve their Medicare provider status and need to be kicked out from this program.

I Got screwed again. Big big surprise. Once again it was…read moretime for refills on my two blood pressure meds so I don't die. Not narcotics, not anything fun, not anything sellable on the street... just regular-ass blood pressure meds to keep my heart working. I called it in five days in advance of running out. 5 days. When calling it in I was given no push back or any notion that my meds would not be filled. Not a single hint. So after the five days when I'd run out of such meds I went to the pharmacy to pick up my refill. And turns out only one of the refills was sent. They had to give me loaner pills so I don't drop dead. What the hell is even going on with this office? Ever since they became Muir medical group I can't get my medicine refilled ever without some kind of giant hiccup! These aren't narcotics. These are blood pressure pills so I don't croak! This is so insane. The doctors here are very good. I love my doctor! But this office is so screwed up and unorganized, unethical, and doesn't care someone could just die without their meds.... I'm looking for a new dr now after several incidents regarding refilling my blood pressure meds. Enough is enough. Again these doctors rule! But the office has ruined their practice and made it completely terrible. I have family members that go here that have had the same bad experience with trying to get their meds. I have had multiple situations where I need blood pressure meds and they've been so nonchalant and just "they will get refilled when they get refilled" with zero worry about my physical safety. I'm done. Everyone in this office should be examined for termination. This place is a cesspool for garbage and unethical employees. Everything is about dollars and healthcare means nothing at all. If you work here You should all really reflect on the type of person you are and really analyze what you're okay with. Are you okay with a normal guy dying from cardiac arrest over a mistake you made involving med refills? You are all just cool with a dude dying of a heart attack. This office is the worst thing of the worst. I urge you not to go here. Again, the doctors here rule!!!! But the office is run by nimrods.

Alsheimers Disease Treatment at John Muir Medical:…read more I'm in the middle of trying to help my sister with Alsheimers. Disease. My sister's Primary Dr. is at John Muir Medical Center, yet my Sister is stilling being prescribed medication that was in use 10-20 years ago and not even the Recommended dose! If that doesn't work the Dr. said she might try the new medicines available! My sister will only be in the window of treatable help for a limited time... I surely do not understand why my Sister's Dr. hasn't explained to my Sister and her Husband that my sister might respond if she was referred to a more studied and progressive Neurologist while she is still in a treatable stage!?! Sincerely, sister Linda

Waiting time is ridiculous. We have been coming here for years because we can't find another doctor…read morecloser because of shortages at Kaiser. But when you have the first appointment in the morning with a RN the waiting time is never less than 45 minutes with an appointment!!! Especially for the elderly this is just not OK

My wife and I have been going to WMMC for over thirty years and will continue even though we've…read moremoved 30 miles inland. They've had their ups and downs with some office staff but the medical care is superb. When we've needed specialist care they've referred us to some of the finest doctors in Marin County and San Francisc.

They know how to care for their patients. It's effective, efficient, and they care…read more One of the best in the business of patient responsibilities.

First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

l have been coming here for many years and services have improved a lot over time. l generally am…read morethrilled to have excellent doctors who are thorough and kind. One improvement is asking for patient feedback on their experience, which can call attention to both good and lacking services. l have seen changes made after submitting my feedback, which is rare. Appointment wait time is minimal, the facility is clean, with many services available in one facility including labs, X-ray, emergency dental, and physical therapy, as well as general medicine.

I am not impressed with the Healthy Start facility, which is supposed to help young mothers who…read moreneed extra support during pregnancy. One nurse in particular is rude, condescending, and constantly violates HIPAA guidelines. She has made sarcastic and degrading comments about my fiancée's health, including, "Wow, you have everything." I have even heard her say, "You're pregnant again? It's only been six months." I sincerely hope they replace this nurse soon because no one, especially a pregnant woman seeking help, deserves to be embarrassed, judged, or treated this way.

My son was on a 52/50 and was sent to Adventist twice. He said thr staff was nice, liked the meals…read moreand did not complain about services from therapists, psychiatrists or other staff members. He had a therapist name Mike, he would call me to discuss my son, he was very nice, professional & informative of the info he shared with me. Also when I dropped my son some clothing the security at the front office were all friendly people. If my son goes their again I hope he gets Mike as his therapist! The building is pretty old, stuck in the 60'- 70's time warp. Hopefully the inside has been renovated!

My name is David Olmscheid and I have experienced mental health issues for the majority of my life…read moreand Adventist Mental Health in Vallejo, California Changed my life forever. Nothing short of a heavenly experience. I love you guys..