I contracted USA auto transport to pick up my vehicle in Washington and deliver to California. They…read moreshowed up when they said they would and they were very communicative in California to make the connection with one of my family members for her vehicle. Very pleased with their service. Very prompt and responsive. Great price for exactly what I requested. Thanks guys

Terrible experience with the service. I'm sending my car…read morefrom Seattle to San Jose The company required FULL PAYMENT 1 day before pick up. Cancellation fee $150 if you're not inform them 5 days before the reservation day which is understandable until you there is a PROBLEM. They scheduled a 3days window for pick up from Fri - Sun. Then 1 day before the pick up the gave me a 6HOURS window from 1PM - 6PM on Friday. The driver that texted me name Andy (this gentleman has ZERO idea whats called customer service) he's from the 3rd party company name ELITE SERVICE. He didnt let me change the it from Fri to Sat by texting "No, tomorrow only". Because of the company's policies so I'm okay with that but had to change the pick up destination to my wife's work place. On Friday I heard nothing back from the company eventhough it's 5h30pm. Texted Andy the driver, called him multiple times but there's no answers, not even a message. I had to messaged Reece the receptionist, tried to reach Rebecca the accoutant, John from DispacthTeam still no replies. 6h30pm none of the staffs answer my calls, texts or emails. At this point I just want to cancel my reservation but they took the whole payment already and not sure if there's gonna be a conpensation as the company didnt keep their reputation. My wife finished work at 7pm I told her to stay until 7h15 if the driver arrive. 7h30 when my wife on her way home, the driver called her said he 12mins away so she had to come back. The driver picked up our car is Michael not Andy who texted me in the first place. At 8pm Reece the receptionist emailed me said he couldnt get ahold from Andy and will keep me update ASAP. This showed how unprofessional the company is as I got my car delivered at 7h45 already but still they didnt know what's going on. Till the day my car is shipped to San Jose they still not send any updated email only if you email them first. I believe that as long as they got the money they're done with their part, everything else is the 3rd party fault. Big thanks to REECE as he's the only who took care of us eventhough it's 8pm I know he's not supposed to be working at that time. About USA AUTO TRANSPORT I would not recommend this company to anyone that need a transport service in the future, I hope anyone who's about to choose the company look at this review and have an idea about what might happen to you and how irresponsible the company is.

I used OK Auto Carrier to bring a car from Arizona to Washington that I had purchased. I requested…read moreenclosed and found the pricing to be reasonable. The car showed up as it was when it left, all accessories and pieces intact. The driver was very nice and brought the car directly to my door. Which could be difficult given the size of his truck and trailer. Probably the only reason I didn't give them a five star review is lack of commitment to delivery window. It was mentioned that it would be delivered by a specific date but that kept slipping and ultimately not guaranteed. I am sure they were trying to make the most out of their return journey from Arizona and pick up/transport as many as possible, but I would think the estimated delivery date could be a bit more closely accurate. Overall, I would recommend using them for transport!

They did an amazing job transporting a GT4 from North Carolina to Oregon. It just took two days…read more Not a scratch. The drivers were extremely careful with loading and unloading the car and Bryan the dispatcher kept me updated along the way. Great value and service for an enclosed cross country transport.

Completely destroyed my $2300 electric bicycle…read more Don't use this company. They are a middle man and don't take responsibility for your stuff. Your boxes are moved from truck to truck by who knows and they can be total amateurs and nobody takes responsibility when there is a problem. My bicycle was completely ruined beyond repair. Someone along the way decided to rip it all apart for some reason. They never told me why. It still hurts me to see these photos. The insurance company they offer is useless. They offered me $1000. Less than half of the cost of the bicycle. Still mad about this although it happened a while ago. Will probably never forget it.

I used this company to move from Seattle to San Diego, and I would give them 3/5 stars. For how…read moremuch I paid, I was expecting more reliability from my movers. The scheduling pre-move was done very well, it is nice having a dedicated consultant to help with your paperwork. Day of my move, I had to call the consultant a few times to get an updated ETA for what time my movers were arriving. The movers finally contacted me with and packed up my items within 3 hours. For reference, I had 1 BR apartment's worth of furniture. Most of the packing went smooth, they do their best to wrap every item in blankets to avoid damage in the truck. However one of the movers did damage my bookshelf when packing up, I was assured this would be fixed upon delivery. Additionally, if the items you provide on the pre-move checklist do not match the number of items *exactly* upon pick up, you will get charged extra. Delivery took a while, they give a 10 day delivery window and my consultant assured me this wasn't the norm, I should expect closer to 3-5 days. My movers arrived after 9 days...being in a new city with no belongings for 9 days isn't ideal. The contractors performing the delivery were thorough however informed me they were legally not allowed to help fix my bookshelf, which was disappointing. None of my other belongings were damaged, but a few days later I did receive a message from LDM asking if I had received any boxes that weren't mine as another client was missing a box.. Overall, my move distance shouldn't have taken 9 days to deliver items. And I wasn't happy with the damaged bookshelf. Additionally, hearing that another client lost a box isn't very assuring.

I've used a few different storage facilities in the past and I have to say that WCSS - Sheridan…read moreBeach tops them all. First of all, the facility is very secure and I feel very comfortable storing my things there and being on the property even at night. Each renter has their own individual entrance code to get beyond the gate and to take the elevator. The elevator will only take the renter to their individual floor, adding another layer of security. Another cool thing is that on many of their units the door is on the wide side of the unit (e.g., for a 10 x 5, the door is on the 10' side) which makes it really easy to access your stuff without having to take a bunch of stuff out. When I first started storing there I worked mostly with Tiffany, the manager. She provided great customer service and was always willing to go the extra mile to answer questions and provide me with additional information. On top of that she is very friendly and positive and it makes for great interactions with her. I recently began working with Scott, the assistant manager, when I needed to upgrade to a bigger storage space. I wasn't sure what size I needed and I was in a time crunch, so I was frazzled and indecisive but was so grateful that Scott was so patient and helpful. He was very understanding and worked to make the transition go smoothly even with all my indecisiveness. He really went the extra mile to find me a solution to my expanded storage needs that was close to my current storage space and without incurring a lot of extra costs. I am really grateful for his help during this stressful time. I also had the pleasure of working with Colby, who was in training when I met him. He presented as very knowledgeable and personable and was very willing to help provide a great customer experience. Thank you to all of you!

These guys will increase your rent on a dime. They increase the rent frequently. If my memory…read moreserves me, we started off paying in the double digits (maybe $90) and we are now paying $235! Everyone is hurting in today's economy, but these guys have no qualms about raising your rent time after time after time. We have paid our rent diligently for several years (at least five, but I'm unsure of the exact number). We pay on time every time and we've never been late. That doesn't matter to them. I don't know the exact measurements of our unit, but it's not a big one. I think it's 7x10. The advertised price for a 7.5 x 10 unit is $82 right now. It feels like a grift to me! The benefits of this place (security and cleanliness) are not worth the price. If you are going to get a storage unit, don't get one here unless you want to be faced with unending rent increases.

We used Cross Country Movers for our son move from Seattle to Miami, and the entire experience was…read moresmooth, professional and stress free. Their team arrived on time and worked efficiently while being careful with the household goods. Their full packing service was excellent! They used high quality materials. Everything was delivered to Miami in a perfect condition, no damages. I highly recommend Cross Country Movers!!

Needing to move my home from Washington to Florida I got a few quotes in and based on the reviews I…read morehired Cross Country Movers-BIG MISTAKE. Before I get started if your considering this company DONT here is why. Mark Kaplan came to my home and went through each room making his own notes on everything I required moving. I gave him full access to every nook and cranny and let him make his own notes as I wanted the company to also pack my belongings. Based on his finding he then sent me a quote which was initially very attractive, it comes with a full page Guaranteed price (OR SO I THOUGHT). The day came for removal and they turned up on time and packed all my belongings and off the truck went. 3 days or so into our journey as we were driving to Florida I get a call from Mr Kaplan "It seems we needed to use a lot more boxes than estimated" was the gist of the conversation. Well you provided the estimate and if anything I have reduced my inventory not increased it so its not my fault I replied. You then get a call from Amanda Rey. We have a problem there were more boxes than intended its and extra $2295.00 (THE CLASSIC BAIT & SWITCH). At this point you are well and truly S.....d !! they have your belongings on a truck and you wont see it unless you pay the extra. They will tell you, they will open a claim (give you a false claim number but will never do anything with it, see later). So I paid and my belongings turned up, in fairness the team unloading were very good except when they purposely mentioned they had taken my TV's out of a wooden crate in the van ( long story but Kaplan told me my 4K TV's would need a wooden crate which did not happen and when I complained about this lo and behold it was mysteriously in the van, well I went out to the van there was no wooden crate to be seen, MORE LIES and DECEIPT). So now the full reveal begins, as we started to unpack the reason for the extra boxes became very clear. Cross Country Movers are experts in packing boxes with PAPER !! not your belongings or not much but lots and lots of paper (see photographs) not only that they can wrap a single plastic bowl in 4 sheets of paper and a single plastic lid in 3 sheets of paper (so they wont break!!) and then they stuff it full of more paper. So it went on and on, we have bags and bags of paper not small bags 60 gallon bags. Stay well away from this company they will rip you off. BIG TIME

Tried to get me to fix a 25 year old vehicle for grands. I…read morehave to say they were very nice on the phone and when I got there the lady was extremely nice. However I did not appreciate being barked at by one of the mechanics about some sort of break situation, some pad thing that he was yelling at I have no idea. I wasn't happy with the quote for all of the work that needed to be done. I actually ended up taking it to another shop that spent about $400 to unwork on the caliper and make sure everything was done. They checked all my brakes and transmission and everything. In his opinion it didn't need that much work for it to be a functional vehicle for the next 6 months. So mixed reviews because I really did like the lady she was so helpful. And I thought that it was going to be a good shop for me to go to. However the cost for me was just too great for the age of the vehicle. So unfortunately I did have to take the vehicle home. I don't know how their work is because I did not get any work there, but they have great reviews for their work. Was just too expensive of a shop for what I needed done. If I had a newer vehicle and I wanted to put the money into it I would definitely go back again The customer service of the lady was wonderful. The mechanic he needs to stay in the back and not talk to people.

I had my car towed here after speaking with Matt over the phone, who originally made it sound like…read morethere was space and that my car would be looked at in a reasonable amount of time. Unfortunately, that wasn't the case. It took four weeks before they even looked at the car, and another four weeks before I finally got it back. When I mentioned towing it out due to the delay, I soon after got a call saying they had looked at the car and they found all the parts they'd need, and that other shops would take just as long getting them delivered. Wanting to move things forward, I left my car there, but the same cycle continued: every time I called, I was told "tomorrow" or "by the end of the week." Even my insurance agent got fed up and stopped by in person because the communication was poor. Since my car had been broken into, not all of the damage was found the first time. Because of insurance ties, I brought the car back again... only to deal with more frustration. I was told my car was "ready" for me to pickup while we waited on a part, but when I arrived, I waited 25 minutes while they scrambled to find my keys. One again, disrespectful of my time. Apparently they had about four other broken into cars brought into the shop around the same time which of course contributed to the delays. Overall, I handled this experience with a lot of patience and I unfortunately learned the hard way. So if anything, do your research.

While moving my daughter back to Seattle we found the need for car help. This shop was close by and…read moreoffered an amazing experience by providing a thorough breakdown of prioritized needs and costs. Professional, kind, and the shop was impeccably clean.

DO NOT GO HERE! I…read moretook my car in for a brake inspection due to excessive squeaking. They did a full car inspection and stated that my brakes were perfectly fine and "still had a lot of life left in them". They did convince me to pay $700 to replace a timing belt. One week later, my brakes stopped working in the middle of me driving. Took it to a different auto shop, my brakes were scraping so bad that my brake lines were broken and the fluid leaked out, causing my brakes to stop working completely. I could have died. DO NOT GO HERE!

rhe concrete deal works but there's a guy there who looks like Temu Melvin from office space , I…read moreguess he's just miserable person and basicsally gave me ready mix. it was nearly that dry. might have been better then I wouldn't have had to dig it out so hard. upon return he said your are past the two hours and put fees on there. multiple times I was told to return it by five. never once was I told 2 hours. I said do what you gotta do. he was within a legal right so it is what it is. just expect a passive aggressive asshole when you go and you won't be disappointed

Easy. Affordable. Conaistent. Nice I would rent there again and I highly recommend. I've rented a…read morecargo van twice. A+