Our experience was quick and correct - exactly what we needed when trying to be efficient with multiple stops in the area read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - BIRCH RUN, Michigan

These workers are some of the rudest people I have ever met. we asked them if we could do multiple orders and they said no in a rude way and we said okay. I asked if they could take tap to pay and they said no and went on a rant and was rude again. It's not the fact we couldn't do it it's the fact they were so rude. You need to train your people on costumer service because clearly they have none. read more

First of all this sonic in Birchrun will not answer you at the speaker for several minutes most of the time up to 5 to 10 minutes. I've been three cars back and it took 10 minutes just to put my order in and they're very rude. The owner needs to step up to the plate and see what's going on and by their actions I would never eat there. read more

Slowest service in the area, I thought that I'd give this place one more shot and nope, still 20 mins in the drive thru and I was the only person here. read more

Ordered a Turtle Truffle Nut blast. Got a cup of vanilla ice cream basically. Rip off. read more

Sonic Drive-In - supposed to be a Turtle Truffle Nut Sonic Blast. It is a cup of vanilla icecream with a few truffles. A rip off and disappointment. - Ice Cream & Frozen Yogurt Near Me - BIRCH RUN, Michigan

Terrible service! First off they gave us the wrong order so we had to turn back around. The little girls who work there just stared at us while we waited to let them know we had the wrong order. They didn't help us out till the other guy there came. That's weird.. Anyway not coming back here again. read more

I was told I could not place an order online and do a pickup. So why does it give me an option when you can't deliver?I was told I could not place an order online and do a pickup. So why does it give me an option when you can't deliver? read more

It was mid, actually no nothing mid about this didn't get my grovvvvy sauce with my grovvy fries and that upsets me. Kinda thinking McDonald's was a better option. Service was fast and freaky but the ambiance was clean if the screen worked. read more

Sonic Drive-In - Food - Ice Cream & Frozen Yogurt Near Me - BIRCH RUN, Michigan

this one girl was very rude and disrespectful and should learn customer service and ignored us when we pushed the button to add a drink

It's a classic American staple. The burgers are similar quality to In n Out burgers but greasier. If you're not that hungry grab some tots!

They take at least five minutes before they even take your order. Then you wait 20 minutes to get your food... in a drive thru... with one car. They work with AirPods in their ears. The food is never consistent. Sometimes good and sometimes bad. For the quality of the service, food, and drinks, the price should not be so high. Not worth the wait or the food at this location. read more

If you were initially dissuaded by the consistent poor reviews, let that be an unfortunate forewarning. Reviewing what some previous comrades said, I tend to agree. I evaluated their standard food and drinks, but no ice cream. I would hope the ice cream is good, but after my experience to be described below, I went to DQ next door instead (and I won't be back to Sonic to find out) The burgers were dry, fries and tots were extremely greasy and bitter, and the slushes were unnaturally sour. Overall, the quality of the food I received was most veritably not worth the price I paid. The next day, I found my visit to be extremely regrettable. Wink... wink... Like someone before me said, go to Culver's instead. read more

I love going to this sonic because it's close.. also I love going here after I leave the movie theater., because the drinks are the best. Also the desserts are so good.. the only negative is the cheese sticks there were dry and tasteless.. also when I order a bag of ice.. they give it to be first before my order comes out.. I wish they give it to me last so my ice doesn't melt.but it cool read more

The employees are so rude and clearly do not care about their job. I waited 30 minutes after I mobile ordered ahead for a Dr. Pepper and I didn't order any food. I tried to ask an employee a question because it said my order was completed but I never received the drink. I was waved away and was told to wait. It was not even busy at the drive-in or drive-thru. Not worth my business or yours. Don't come here if possible. read more

The food has gone down hill doesn't taste like it should service isn't bad but the food could be better for how much they charge for it.

Arrived at the outside order booths. Sat there for almost 15 mins and no one asked for my order. Left and went to the drive thru hoping it would be faster. Spent another 15 mins in line when there were maybe 3 cars in front of me. No one greeted me when I arrived at the order part. A man took my order after waiting. I drove up to the window where I waited even longer. Almost left at this point....Finally at the window I sat for maybe 3 mins for my food. Order was fine and so was the food but didn't approve of the customer service there at all. First time going there and not impressed. read more

I really am not sure why this particular Sonic has such terrible reviews. All I know is, my experience here last week was quite good, especially considering we are still knee deep in a pandemic and most restaurants, particularly drive thru operations like this, are running very slowly and haphazard recently. We were planning to stop into DQ next door for ice cream after shopping at the outlets, but couldn't get in the parking lot. The drive thru was a mess, wasn't moving, the parking lot was a quagmire. We turned around and bolted for the Sonic around the corner. Lo and behold, the drive thru line was quick, efficient, and the shakes were hand delivered by a young manager outside to our car. We had food immediately. She was polite, the order was correct, no confusion, no screw up, no wait. In this pandemic, when we're used to drawn out drive thru lines, etc, having such a short wait time was a blessing. Great service and the shakes were good. We'll be back. read more

Arrived at the outside ordering booth on 3/29 sat there for 20 minutes. with no acknowledgment from anyone saying we are short staffed and will be with you as soon as we can , or we will be with you shortly but we heard nothing from no one.So we left as did several other customers that were around us. We were from out of town and was so looking forward to Sonic for lunch but will think twice about returning. read more

Drive thru only..... so I guess people with boats or trailers shouldn't bother stopping here!

This was an absolutely disgusting meal. Look, it's fast food -- you don't expect gourmet. But our burgers were dry, cold, and flavorless. Buns were stale. Tots were cold and soggy -- obviously microwaved. Mozzarella sticks were also cold and barely melted inside; one of them had some aluminum foil stuck to it. The only good thing was the milkshakes. We ate there over 4 hours ago, and our stomachs are still sour. read more

Hubby and son said their burgers were good. I got popcorn chicken which was rock hard and virtually inedible. Tater tots had a bitter aftertaste. We were missing an order of fries, and since we were all the way back in Saginaw when the omission was discovered, too late to deal with. I realize ours was a large order, which explains missing fries, but the chicken was just like overcooked globs of fried coating, with barely any chicken visible. Big disappointment for the 2 of us who ordered the chicken. read more

Couldn't order on app. Old equipment. Got our drink order wrong. Ordered condiments, didn't get any. No napkins. Bags came out ripped. Staff was impatient and rude. Worst sonic ever. read more

They were quick but the food was awful. The quality of these chains have seriously declined over the years, which is super sad because it was once a must to stop here. Never again though. read more

I asked for no cheese on my burger and they gave me cheese and the fries are small I am insulted fuck you sonic only sell shakes read more

Sonic Drive-In - A small fry - Ice Cream & Frozen Yogurt Near Me - BIRCH RUN, Michigan

Junk food and junk hood outdated building, customer service was decent though but other places just do it better

Horrible experience!!! Every time we go here they always get something wrong!! Tonight we went there to get drinks and as soon as we were done ordering they told us the slush machine was down, this happens a lot there!! Better to go somewhere else!! read more

Only good item was the orange cream slush. Crispy chicken sandwich was awful - chicken had obviously been sitting there a while. Same with the fries in the chili cheese fries. Drive-in spots weren't operating, had to use the drive-thru. It closes at 9 pm, not 10. read more

Terrible service no good terrible shakes ice cream is freezer burnt wouldn't recommend to anyone looking good good food or service .

Horrible sonic! Do not eat here and waste your money. You are better off to go to the McDonald's next door or somewhere better. Food was horrible and grease tastes like it hasn't been changed. The only thing that was good was the chocolate shake I ordered. Horrible place. Wish I could give 0 stars. read more

DO NOT WASTE YOUR MONEY. I would give this 0 stars but it wouldn't let me. Sonic in Birch Run, Mi is full of the snobbiest, laziest workers. Waited 15 minutes to ORDER when there were ZERO cars in the whole Parking Lot. Finally get our food and The Bacon was Burnt to hell. We forgot a pop, so we walked back up and was told we had to order outside. Waited another 5 minutes and then was shown THE FINGER so we walked away. 0/10 DO NOT RECCOMEND I WOULD RATHER EAT MCDONALD'S. read more

We sat at a speaker for quite sometime before giving up and going to the drive-through. The speaker there was broke and the wait was FOREVER. I was finally able to order a frozen (slushy) lemonade. It was the most sour, nasty thing ever. Uck. Not worth the wait. This was my first time and hopefully last time. read more

Don't bother... Horrible, horrible experience. I had enjoyed limeades at Sonic before but had never sampled any of their food. My wife and I were headed home after a concert and were hungry, and at 11:20 p.m. not much was open. We decided to give Sonic a try, and pulled up to a drive-in stand and tried to order chili dogs. We're sorry, we were told - the grill is not open now...you'll have to order something from the fryer. OK, we said, we'll have some chicken strips and fries...and we waited. About 20 minutes later our food arrived - and figuring out why it took so long was really difficult as the chicken was barely warm and the fries were butt-ugly COLD. Never again, no way no how. The cherry limeade was very nice, but the rest was just nasty. Never, never again. read more

Been here quite a few times. This time they were pretty busy. Had to wait a little bit for our food but nothing major. Love the the selection and the hot dogs. read more

They messed up my order but fixed it right away and were very nice about it. I'm very happy and thought they did a good job

Horrible experience. 1140 Saturday morning no one in drive through. Waited at speaker for over 5 minutes. No response, no answer Pulled to window, waited paitentlty. Waved, knocked no response Totally and purposely ignored by employees inside They don't want my business and from other Yelp reviews they don't want anyone's. I will avoid them in future and suggest everyone else does too. read more

Terrible. I've ordered to go 3 times, and all 3 times I've had to disassemble my sloppy, thrown together burger to toss it in the microwave since they weren't even warm enough to melt the cheese. read more