i placed a mobile order for ONE DRINK. it says someone is bringing the drink to me. i sit there for so long it gets cleared off, said someone was coming, and many minutes pass with NO ONE COMING. we buzz in to ask about the drink, the girl says she's bringing it now. another 7 minutes pass. i had to CALL THE STORE to get the drink i paid for. they end up ringing my order up a second time in front of me on the screen. had the SAME girl in the rick and morty sweatshirt who took it off the screen bring it out, and she rolled her eyes at me while apologizing for the wait. didn't even give me a straw. worst sonic experience i have ever had, 20 minutes in an empty sonic for a drink. read more

So I decided to go off my diet and treat myself to a sonic burger and fries - I was asked if I wanted the large size fries and I said "yes" Here is what I got ... half a container of fries - and no I didn't eat them on the way home ... and no they weren't in the bottom of my bag. Please tell me why? So tired of being disappointed with fast food - should have checked my bag before I pulled away read more

i love them, everything was perfect and i could not be more appreciative for their services! Amazing service!! read more

Sonic Drive-In - oreo blast with whipped cream and cookie dough added - Burgers Near Me - Jackson, Tennessee

This was hands down the worst experience I have ever had at a sonic. First we order took 25 minutes and we tried getting someone back on the speaker finally a worker came out "did you get your order yet?" no we haven't and she said "okay let me go see where it's at". Another 10 minutes goes by she comes out and the food was old so she was by another car so I got her attention and asked for a refund for the food and ask why we did not get the water bottle we paid for she said "we are out of water bottles" like okay your just not going to refund me really just let me pay for it. Then we waited for the refund another 5 minutes I go to the door and I said I have been waiting on the refund and the girl says "ok she refunded it" I said were you even going to come let me know it was refunded she says "I guess not". I will never visit this sonic ever again. Y'all need to train your people better. I am a restaurant manager and this would never be okay at my restaurant I promise you that. read more

I'm just done with sonic at this point. They never get my order right anymore. It's so frustrating that you pay money for someone to read the order correctly. You get home and it's wrong again. I'm just not going to eat at Sonic's anymore. That's how I know I won't be disappointed yet again read more

the service was horrible. we pulled in and before we could finish ordering. the lady cut the us off and went to someone else. when we buzzed back in to finish ordering. Her response was "what do you want"? If you hate your job that much them why work there. you made a choice to work there. read more

This is by far the worst sonic around the customer service is terrible and every single time I order food my order is not right tear this sonic down or hire some gooood help read more

A little on the slow side, but never had a bad experience at this spot. Always friendly service w/ a smile. Price is what it is, I was here for the 1/2 price shakes. My favorite read more

Terrible. Took ten minutes to recieve my order (which was two drinks) and when we got it there was some white stuff all over the cup. Lady rudely said that it was ice cream and when i said i wanted napkins it made her mad. We had to throw out the drink because it was so gross. Wasted $2.20. Please avoid this place at all costs. read more

Service was really bad, took forever to get the order, got our order completely wrong do not recommend stopping at this sonic if your hungry and in a hurry or if you're looking to have your food delivered on time or correct. Also the cheeseburgers we got were the worst we've ever had from sonic read more

This is the second time I've had issues with this sonic. They're unorganized, slow, and a complete waste of time. Honestly, just don't even try to order food. If you order a drink MAYBE you'll get it before the 15 minutes it took me to get my order AFTER USING THE APP. All I got was a chicken sandwich, tots, and a cherry limeade. Do better. read more

I have used the app to order 6 times now. I do this in hopes of getting my order quicker on my way to work. They never have it ready when I arrive. A week ago, I asked them why it was never ready and they told me it did not kick out the order until the time I chose. Today, I chose my time as ASAP as I was on my way to work and I live 1.2 miles away. The app told me to arrive at 20 minutes till. I arrived at 18 minutes till. They were busy and it took them until 10 till to answer my button. I told them I had an app order that should be ready and they told me it would be right out. I was still waiting for my order at 10 minutes after. I pushed the button again and asked for my order and someone came out. She told me that I probably chose the wrong Sonic!!! That they didn't have an order for me. They let me sit there that long without acknowledging anything!! I ordered from the correct Sonic because I've ordered from there before. I hear from my co-workers all the time about how they love using the app. Much faster etc. I have had nothing but bad luck. 2101 North Highland Jackson, TN. 38305 read more

Great location just south of interstate 40; near the mall and most importantly to me, near our shop! Great burgers, snacks and amazing assortment of drinks. Quick service and friendly, smiling help. read more

Sonic Drive-In - Refreshments for our Saturday crew - Burgers Near Me - Jackson, Tennessee