This establishment needs new management immediately if it wants to survive. We were there at 3pm…read more Between rushes. Only a few other customers in there at the time. Trash all over. Not a single table was clean. We cleaned one ourselves to eat on. Drinks spilled all over. Mold on the ice machine. Nobody in front of me and still took forever to get service. It's a damn shame because it's a cute place and the food actually isn't bad but I wouldn't be comfortable eating here again ever.

Me and my boyfriend ordered some food and he got a beef quesadilla, just saying, it's not worth 18…read morebucks since you didn't even put the meat in there. This was my first time at cookout, for sure will not do it again.

Stopped in last night for a great burger and fries. They aren't usually busy but they were. They…read morehad a bus. A basketball team but when I walked in I assumed they had ordered and was eating. So i ordered. The guy was nice. As I looked around after ordering realized the team had not gotten their food yet, they were working on the order. No rush I was okay with it as long as I knew my food would be fresh. I had a wait but nothing ridiculous. My food was good and fries were hot. I would just like to commend the staff last night for acknowledging my wait time. They checked in with me several times to let me know they were working on my order, gave me a cup to get a drink I did not order and added extra fries in my bag. I just would like to say THANK YOU! Again to Cannon I think was the young man name and the other two guys working to get orders filled while still giving great customer service. Quality customer service is a big deal now days because it is so hard to get. Again I appreciate these young men. Job well done!

Not to overcook the food. Overhead and customer experience cost too much not to get it right and be…read moreconsistent.

Great livers! I just wish they had some gizzards. Everything is great there. Will definitely go…read moreback again and try other menu items.

Good food and good people had the chicken fried steak nice and tender wife had the chicken and it's…read morepretty good too

Placed an online order only for it to be canceled immediately. Went up there and ordered the same…read morething and had to pay full price again only for them to get order wrong. Complete waste of time.

Food was hot and good. Service was okay, the new AI system screwed up our order and the staff…read moremanaged to screw up a burger twice. We asked for a PLAIN burger with cheese. They remade it twice and it was fully loaded. The third time they mostly made it correct, and gave a single instead of a double. Will not be dining here again.

Great find on our way to Dallas. Good food and prices and…read morecold beer. What else could you ask for

Came here prior to seeing a movie with family. Definitely enjoyed the drinks, food was hot & fresh…read more Service was quick, waitress was nice & friendly. Tip to the owner: please cut back on the wing seasonings. Some people love it & others don't especially if they have low sodium tolerance.

We had Rusty as our server. He was amazing and super informative about the pizza especially how the…read moretraditional crust is made there and they use fresh ingredients!! Makes a difference. We have eaten there as a group several Times, but this was our BEST experience. Also Rusty was honest about the tip Being added because of our large group. And I certainly appreciate that and tipped more because of it!!

Picasso was perhaps the most anticipated pizza restaurant in Jackson, TN for me to try. My…read moregirlfriend's father had hyped this place up to me for some time and I respect his opinion a lot so I my expectations were high but I was not disappointed. Environment was lowkey dark but lowkey gave it a chill vibe. Buffalo chicken pizza was outstanding. Service was exceptional and brought me an abundance of ranch. The ranch was so good you could probably drink it with a straw if you wanted to. The real Picasso would be proud.

Came by Saturday and had a wonderful sweet girl named Jennifer. She was so helpful. It's so…read moreimportant when elders don't know iPhones very well and they are helped by compassionate workers. Thank you

This place need help in many areas, was not how it started…read moreoff when it opened years ago. We were there for Concretes, or whatever they call them. Mint chocolate is one of my favs. Crazy flavor options, many to choose from, and wild ice cream cups for the kids.

This was my first visit since the new owners remodeled the place and I was so impressed! The new…read morelayout is more intimate and conducive for conversation with friends. The breakfast was some of the best in Jackson. I LOVED the veggie frittata and was able to order it without bell peppers. I also substituted fruit for the potatoes. Then the staff came and gave us one of their cinnamon roll biscuits to try. Our coffee drinks were great. We will be back!

Love this place! Try to visit every time we're in Jackson. Packed on Sunday afternoon!read more

Taste, texture, and presentation: The food was hot and…read morefresh, the burger and fries were cooked to perfection, and exactly as ordered. They make a great tasting meal, aligned with the brand's standards. Atmosphere: Visited on a weekday lunch after a morning appointment in the area, arriving not long after their opening. It was not quite busy yet but it was clean and squared away. Booth was comfortable which is always a plus. Service quality: Staff was very welcoming, friendly and attentive. Food was served promptly, but we were probably their 3rd ticket of the day, so one would hope that to be the case. Either way, great execution all around. Overall value: You get what you pay for at this RR. Their prices aren't the cheapest but the taste and experience is worth it, when a location does it right...will be back to this one.

Out celebrating my wife's Birthday and she chose to go grab a burger and shake. We both had burgers…read morewhile she had the fries and had onion rings. We both had shakes. Burgers were cooked superbly. The slab fries are always a good and the onion rings were crisp and tasty as they should be. The waiter was just back off of paternity leave and was hustling his butt off. They seemed to be short staffed as we had to wait 25 minutes to be seated to find half the dining room empty. Food was good and he did a great job covering multiple tables .looking forward to when folks decide to go back to work again so restaurants can have staff. With three colleges in town there should be plenty of workforce but I am guessing they opt not to work. What a shame.

Kiki was great and super attentive! She came right up and made my time at the restaurant great. I…read morelook forward to coming back to Jackson to go to the blacksmith!

The service here is excellent. My waitress Sarah was very attentive. I came in crazy thirsty,…read moredrinking a lot of water and she never let my glass get more than half empty before she refilled it. She was friendly and gave good advice about the menu and explained the live music set up and timing when I asked about it. As I moved here a couple of days ago and I'm living out of a hotel until my belongings arrive on a moving truck, and I'm eating a lot of food out. I could say before this restaurant I was a little disappointed in the food I was trying at restaurants that had been rated five stars on yelp. For example, and it didn't happen at this restaurant, I had a Cobb salad the night before that relied on gobs of cheese to please, which shouldn't even be on a cob salad. But enough, groaning and moaning, and back to this restaurant. I love seafood, and I got the seafood appetizer platter. It was really good and I was quite satisfied. I started eating it and I thought now this is what I've been hoping for in a Jackson dining experience rated with high stars on yelp. I am looking forward to coming back to the restaurant and trying more of the items on the menu as there were many things that looked good.