I go to this sonic nearly everyday for ice. There have been several time where someone named Makayla has been nothing short of flat out rude. I asked her name one time and she was conformational about me asking her name. She said "here's your ice, and why did you want to know my name" had she been more polite and friendly through the intercom I wouldn't have ever needed to know her name. With all that being said by said, there's a young man named Chase that goes above and beyond to make sure that my ice is fresh every single time! I know it's crazy but with the amount of ice I eat daily, it matters if the ice has melted and been refrozen. He is a very sweet kid and he deserves to be recognized for going above and beyond for customers. Makayla was rude and clearly hates her job! Don't be like Makayla. We need more Chase's in the world! read more

Big order. Left out large fries (only fries ordered). 2 Wacky pac was supposed to be lemonade, but not. So frustrating! Ordered through app & gave a nice tip. Next time, if I have to order, I'll look thoroughly at my order when received & then tip. Food is expensive enough, at least give us what we ordered! read more

Two hours after I placed my order when the lost delivery guy was finally 1/2 mile from my house, they just up and cancel the order!!! I will never order anything from this place again. read more

I had a terrible experience here, never again do I wanna come back. This girl was so rude to me when I was ordering and then she doesn't give us the receipt after asking then she also burnt the hell out of the chili cheese dog I ordered as well. To the point you can't even eat it, it's very obvious she tried to hide the dog being burnt. Horrible food and service here. read more

Sonic Drive-In - Chili Cheese Coney BURNT - Burgers Near Me - Liberty Hill, Texas

We've always had positive experiences at this Sonic. The staff are pleasant. Love the ice. Our go to spot for drinks.

Been here twice service is horrible. You're better off heading to DQ down the road. I general love Sonic. But this one is bad.

Tried this location for breakfast items. Usually go to the Georgetown location which is consistently good. Ordered online when we got there. No other cars. Ugh oh Scooby..... but the order went thru so presumably open. Waited at least 15 minutes for 4 items plus coffee. Person who delivered the food scolded us and said if we come there before 11 it's drive thru only - our bad. No info on that in the app or posted anywhere. Need a stall number to retrieve online orders so does this mean you can't do online orders here for breakfast - translated to no online purchase perks?? Lesson learned because majority of the food was not hot, barely warm and coffee was like lukewarm dishwater. Who likes cold tater tots? Yuck! They won't have to worry about us going thru the drive thru or parking in one of the stalls at any time in the future. Highly Do Not Revommend read more

The staff were very kind and professional and the service was very fast and correct the food was good the vibe was right

Two days ago I gave this Sonic location another try. Times past the service and staff has not been great. However, now I have returned two days in a row, and will return again today. The reason is a young lady by the name of Faith. She is cheerful, helpful, and the kind of person you would want to meet. This is now my favorite place for drinks and desserts because of her. Rachel read more

I waited in the drive up lane for about 20 minutes, finally the truck in front of me drove up took his order and I am left at the order device for 5 more minutes. As a tall man was taking an order to a car, I asked if the window was taking orders, he replied we are busy, you will have to wait. He gave this response with an attitude. No apologies etc etc. that would have been helpful. I see now why they have a one star rating. You are not the only food place in Liberty Hill anymore. I would be careful how you treat your customers. I won't be back !!! read more

Ordered two kids meals and four cheeseburger meals on line and to go which was easy. I checked in when I arrived and they brought my order out right away. We checked everything but didn't open up each burger. However, when we got home, I noticed my bacon cheeseburger was missing the bacon, so minus one star. Otherwise, everything else was correct and the food was good. read more

Sonic Drive-In - Cheeseburger with mustard, jalapeños, extra pickles, but they left off the bacon :-( - Burgers Near Me - Liberty Hill, Texas

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I sat in the drive thru line for 20 minutes its was ridiculous by the time I left I still had not been able to order.

Short review as we only got a couple of drinks and their app didn't work for me when I tried to order and pay thru it. For us, most my son, we like the ice they use in their drinks. Easy to crunch upon while partake all at a decent price if you get the happy hour price. If not, it ain't cheap. read more

App never works for this location. Somehow someway they aren't able to take orders thru the app just here in liberty hill. So you have to pay full price for drinks. Asked that since the app didn't work could they still at least honor the half price drink prices... I think they are still trying to wrap their head around that question to this very day. Just do yourself a favor and give your business to someone else. This place is a big headache. read more

Been here for 30 minutes and still don't have my food. All the employees seem like they are unsure of what to do. They don't know how to refund money and they are rude. Worst fast food place I've ever been to read more

Well this place never gonna make it if they keep making fun of their other staff making fun of each other. Takes to long for cold food drinks are so watered down. This place use to be a great place not more They charged me double price since they had to redo order three different times read more

Saw multiple employees smoking/vaping in the kitchen when I went in to pick up an online order i had made. The food wasn't anything crazy good. Save your money. read more

My husband and I I ordered diet cokes. As we got near the bottom of the drink it was gritty. Looked like sand at the bottom. Not sure if it was on the ice. I called and they said we were only ones that had mentioned this. Burgers were really small. I think many businesses are doing that because of inflation. I'll stick with Whataburger. Won't go back to tris location for sure. read more

Are you for real? A $60 order on the app and an hour and a half later still not a complete order. Plus, the coney looked like this? This is by FAR the worst experience EVER with Sonic. These people should shut down and restructure. I want my money back. I've never complained about food before, but this is rancid. read more

Sonic Drive-In - This is trash. - Burgers Near Me - Liberty Hill, Texas

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Worst cheeseburger of all time. Fries were even worse. After one bite of each they hit the trash. Cold, hard, and inedible, possibly dangerous. Even the drink was watery. Totally incompetent, uncaring employees. Don't know if the manager was with the group toking or the one snorting in the parking lot. Because of this I will never eat at any Sonic again. Yes, it was that bad. See the other reviews. I wish I had before going. read more

Disgusting food. Absolutely disgusting i dont Appreciate how they rush everything considering they're all old absolutely not. I dont recommend at all read more

Always check your order before driving away. Twice in the last year I have been given a completely different order than what I placed and paid for online. Shame on me...It won't happen again. read more

It's taken me a minimum of 25 minutes to get through this drive through Everytime I've come. This is my third time. I will not be back. On top of that the constantly don't make the food right or it's way overcooked and dry. Not sure how they're in business read more

My husband and I have come to this location a couple times recently and have had terrible experiences each time. One of the employees barked at us over the speaker when we tried to order a drink we forgot about. And then when we finally ordered it the girl on the other end assumed we were trying to get the drink without paying and complained that she would have to ring it up as a separate order...and the only words that left my husbands mouth was "I'm so sorry, I forgot that we also needed another Dr Pepper, would that be doable?" At this point, I think they just do it to see who will end up getting the bad yelp review because there's no way this many bad experiences can just happen at one location. read more

If I could put no stars I would I waited 30 minutes for 4 small sonic blast and when we got them they were all vanilla with hardly toppings and they weren't even mixed and it was already melted. read more

I waited half an hour for just a drink, by far the worst sonic I've ever been to. It wasn't busy, just a normal evening so it's not like they were slammed read more

Went here at 8:30 am drive thru and was told over the speaker that they were not open. I said the website says it opens at 7am she said well it shouldn't and that they open at 9am. Apparently they don't think people eat breakfast before then. Not to mention that I went to a stall at 9:30pm and was told I HAD to use the drive thru because they don't take stall orders at night. Ohhh okaaayyy would have been nice to have it posted somewhere but I guess they make their own rules up to their convenience. If I could give zero stars I would. NEVER GO HERE!!! read more

So excited LH actually got one!!! (A few years ago but still- I'm grateful.) Who goes to Sonic for food right? It's the drink station!! However- they have great mozzarella sticks!!! And being on the road and out of state for a few weeks this summer, I honestly missed their burger and tots. Just sayin'! My kids appreciate their wacky pack toys. Also getting Nerds candy in their drinks. read more

Sonic Drive-In - Sonic!!!!! - Burgers Near Me - Liberty Hill, Texas

First time at this location. My kids loved the food! It was fresh, fast and the employees are very friendly. They even gave us coupons for next time, which my boys are very excited about! We will definitely be back. read more

This location needs more help. I drove up to stall #12 on my birthday for a 44 vanilla coke at 10:55. At 11:26 I finally revived my drink (oozing from the top cover and dripping on sides) and all the car hop could say to me was sorry about that. Nothing was offered for me spending 31 mins waiting for 1 drink. It would be nice to hear something back. read more

We grab grilled cheeses weekly and my kid of course wants the crust removed. How hard is it to line up two pieces of bread??? I've been to this sonic about 10 times and last night I decided the Leander location was worth the longer drive!! Last time I sat there for 10 minutes waiting to order. Get it together Liberty Hill Sonic! read more

Sonic Drive-In - How hard is it to make a grilled cheese?? - Burgers Near Me - Liberty Hill, Texas

Waited over 50 minutes for my food AFTER paying while I could see the staff inside all on their phones or standing around. Very few customers were there, however numerous customers that were there drove off without getting their food, and I should have done the same. Food was cold once we finally got it too. I talked with the young lady at the window once she finally brought the food and she had attitude and said she didn't care if I just wanted to complain to he manager. The young man that was the manager was very respectful, but unfortunately I will not be going back to this location and I would assume those that drove off will be the same. read more

Terrible store. Long wait times. Unorganized staff. Bad management. I come to this store 4x a week for drinks. Not any longer.

I see why they have such low ratings in reviews. The girl working the drive thru was so rude. Horrible customer service and we won't be back! read more

The chicken is hard it took 40 min to get our order they messed up 2 meals we have gone multiple times and are greeted with bad service and wrong orders read more

Almost $6 for an Oreo sonic blast. Might have had 1 Oreo in it, had no flavor, flat lol d smashed on top, no whipped cream, no cherry. I called the store. Basically they don't care. You get no more of my business read more

i pulled up to this establishment, empty, no line, and asked for a couple of things with family, were respectful and normal. i asked for a reese's blast and cheese fries.. the blast was okay, made well. the cheese fries tho... wtf bro............. how do you let this get out of your window and feel okay about it?......... read more

Sonic Drive-In - Burgers Near Me - Liberty Hill, Texas

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Hands down, the worst sonic I've visited. Consistently slow, poor quality, and all around annoying to visit. Glad other options are making their way to town. read more

Just posted a picture of their shake machine...1/2 price Shakes sounds enticing but if I were you I'd think before eating at this location again! Photo is from customer view at drive-thru, wonder what it looks like behind the scenes? read more

Sonic Drive-In - Not quite the same colorful and yummy picture Sonic Corporate shares! Can you imagine what it looks like where we can't see?! #comeonDQ - Burgers Near Me - Liberty Hill, Texas

This is the WORST Sonic location. Yesterday my mother and I went thru the drive-thru. We stopped at the menu board. First, you should know a few things: 1). There were 3 cars in stalls, 2). One car at the window checking out and receiving their order 3). We were the only car in the drive-thru. When we drove in I had not fully decided what I wanted ti eat; I wanted to look at the menu board. We were greeted and asked our order. My mother nicely asked for a few moments b/c I was looking. The lady RUDLY replied "You need to pull into a stall ma'am". Not the correct reply, especially to my mother. Mom said no and ordered. She mistakenly said a "spicy" chicken sandwich. The response was "We don't carry spicy chicken, next". Excuse me? Why are we being treated so rudely? I ordered something different b/c I was so shocked at the response. When we prepared to pay she opened the window and my mother started to ask her why we we were directed to pull into a stall?; however, the lady shut the window while Mom was trying to ask her the question. This is strike three. We received our order and Mom asked her the question and her response was "Ma'am (in an extremely rude tone with an elevated sound level) we only have two people taking orders and you we're ordering slowly"; the later was incorrect. Mom responded with "Chick-fil-a, y'all are not, you should take some lessons" and drive off. Wow, HORRIBLE service. NEVER,NEVER will we go back. Besides the extremely rude service, our order was incorrect and the cups were dirty, the grounds were not clean. The ticket had a phone number and contact person, "Michael B" whom we contacted and are waiting for a response. Question, is it my responsibility to staff their store? Question, is it my fault staffing issues cause rudeness toward my mother? I am a Director of Human Resources and this employee would have lost her job today and I would venture to say she would not have understood why nor would she have cared. read more